Metropolitan Commercial Bank (Park Avenue) Park Ave, New York

This bank is a fraud. Voyager, the crypto app, used this bank's name to say their deposits were FDIC insured, but they lied. Stay away from anything having to do with this bank or the Voyager app.

Crypto.com app that uses this company said that they charge 50$ for the new issue of an upgrade that it's completely the bank and not them and is not disclosed until after you have staked 4k$, so if that's the case Both companies I would not trust, please email me if needed for chat logs so you don't get swindled like I did. I recorded my messages with them since they don't let you keep your chat log yourself. Also if it's not the bank doing it I would definitely reach out to your partners over there. Will update if this bank clarifys.

If you read most of the negative reviews, its from so called crypto investors who are surprised about real world banking. Cant really comment on that since I dont do that with them. I never had a problem, been with them since way before this craziness. The big plus is free atm withdrawals worldwide, including refund for 3rd party atms! who does that!

I would give them ZERO stars if possible. I have an account that is primarily mobile which is called MOVO. They are a part of Metropolitan Commercial Bank. "They say" that they have had a security issue so they are blocking all accounts from being used, online and debit cards alike. So, I cannot pay my bills, all transactions are being declined, and all they can say is, "I'm sorry, we will email you when the audit is complete." DESPICABLE!!!!!!!!! Now I have to get the FEDS involved.

STAY AWAY FROM THIS BANK. YOU WILL LOSE YOUR MONEY. THIS BANK- MOVO ACCUSES PEOPLE OF FRAUD WITHOUT ANY PROOF, BLOCK YOU FROM YOUR ACCOUNT AND PROVIDE ABSOLUTELY ZERO SUPPORT. STAY AWAY OR YOU WILL LOSE YOUR MONEY. I WILL BE CONTACTING THE BETTER BUSINESS BUREAU TO HELP ME DEAL WITH THIS SHADY BANK. STAY AWAY. YOU HAVE BEEN WARNED.

Where is the money in cash from Voyager? Why wen can get our money back? This a fraud..

I don't like that I have no direct control over my checking account. Fix it. - Crypto dot com investor. My metal debit card runs through this bank in the form of a checking account number. However, the account runs through a third party app. I cannot scan deposit or direct deposit checks into it through the crypto app-- so, i have to convert crypto to fiat (taxes, anyone?) or wire into it. In the long run, I can see topping off the card cutting into my rebates via the cap gains tax on crypto to fiat conversion. To me, it's seeming more shady as I test out the product. I don't think it's a good idea to deposit a few thousand dollars or more, in a roundabout way, to a checking account that you have no direct access to. Just my two cents. If that third party app goes down your money is locked in and there is no other way for you to access the checking account. You have no website access through this bank to your checking account. It's not a line of credit, this isn't a credit card, it's YOUR money on a debit card; so, you should have access to your checking account. At the time of writing this you cannot sign up for direct access with the account number and your identity in hand. Which leads me to believe that the name on the checking account is not under my name. It's being ran like a ghost kitchen with no consideration for the end-user. If you have any problems, the bank is probably not going to have your back. They're going to defer you to Crypto dot com (which owns the account) Tread with caution. If Metro fixes the product, then I'll fix my review. Otherwise, enjoy some transparency.

Crypto.com gave me the info to use this bank and they ‘lost’ my money and no one is holding themselves accountable for it! There are legal teams organizing, so get ready for being outed just like all the other GREEDY self centered NYC Bankers

This bank is a scam, I never heard of them and somehow they keep trying to withdraw money out of my actual bank. The are no help when I called about the situation after my bank gave me their contact information. I will be filling against them.

Called in with issue, spoke with a rep that was very polite and addressed my concern immediately. I was then transferred to Mary in the Wire Department and she did a superb job locating my wire info and providing me with the information I needed to move forward with my situation. She is very resourceful and knew exactly where to look and what to do! Thank you!