Methuen Co-operative Bank Broadway, Methuen

I have nothing but good things to say about this bank. Their customer service is superb, and unlike a lot of businesses in general, they're proactive. During a handful of times over the history of my account, there have been honest mistakes where I have the money but it's in the wrong accounts and overdraft fees are triggered. Most banks won't even even notify you of the problem. It's not their problem, it's YOUR problem, and it's YOUR fault for being irresponsible so they collect their overdraft fee and tell you next time don't screw up and that there's nothing they can do or whatever. But Methuen Cooperative Bank actually called me, told me of the issue, and not only allowed me to transfer funds, they also waived the overdraft since I clearly had plenty of money in another account. You don't get customer service like that anymore.

Love this Bank , not much change in employees that work here so that makes it a very comfortable bank to work with. They are very personable , which is great !! We have been with this bank for many years and plan on sticking around.

They chose to close and removed money from an old account without notice. Then refused to fix due to inactivity of said account. Glad I moved to a less shady bank. They are thieves and are only there to make money. I wouldn't trust them✌

They are great services and great pepole