Metco Credit Union 8th Ave, Cedar Rapids

We are a newer member of Metco. So far, the experience has been a good one. Using the virtual deposit has been problematic at best. Unfortunately, this forces an in person visit or use of the virtual deposit through one of my other banking institutions. I would give it five stars if they would focus on their virtual banking as it is certainly how many of us prefer to bank. Because of this, I'm not confident they could support my needs if I move from the area forcing me to move my accounts.

Hands down best banking experience I've ever had. Been with metco for 7-8 years now

Love the friendliness and accuracy and staff always ready and eager to help . We really like knowing the staff by name and them knowing us. We get personal and caring attention if we need it. We believe the answers to our questions are honest answers and are helpful answers. We trust Metco and feel safe keeping our money with Metco.

I’m only leaving one because there is no zero! My family had been banking with this horrible company for over a year and not only have they locked up our account while we were out of town leaving us stranded (yes we told them we were leaving) but they were having technical difficulties supposedly. They have tried to control our money denying us checks when we have money in the account, told us we couldn’t get a pay day loan and forced us to go through them to get a loan. They refused to give my husband his money until he made a payment on the loan and he did the payment and set up a payment arrangement for the remainder they then proceeded to tell us until we pay the rest mind u this is 200.00 nothing big and we communicated when my husband lost his job to them and everything they told us that we couldn’t use our checking account any longer. So be aware of this company!

I have been a member for over 40 years. Metco and Kim have always stood by me and my family and have offered the best opportunities for us above and beyond all other banking institutions .

Been with Metco Credit Union since 1987. Very personable and helpful. I would highly recommend.

I have been a member at Metco C.U. for 32 years. Banking here you find helpful, genuine staff who take the time to get to know you and your family. You are more than just a $ sign here. Great online service and hours of operation.

I've banked here for over 30 years. They are compassionate and caring. They have always been willing to help us meet our financial goals. Thank you for your service all these years.

I am in the process of leaving Metco, after 35 years. I wanted to switch two car loans to Metco. The loan officer wanted me to take a form home for my wife to sign. I returned it, but she wasn't in her office. I put it on her desk and told her as I was leaving. It turned out that instead of taking the money from another bank, as I wanted them to, they bled my savings account dry, only notifying me when when there weren't enough funds left. I am retired so the chances of me rebuilding this savings account ate poor. They aplologized, but it didnt help much.

Metco has helpful, friendly, and knowledgeable employees that go the extra mile. Greeting you personally even in the drive up window is one way they assure their customers feel special and important!