Marquette Bank W 143rd St, Orland Park

It's been a very long time since I've felt a bank values their clients and gets to know them and what the specific needs are to each individual and business. It's been 16 years to be honest and that's when I was with my prior bank in my former town. I'm happy to say that once again I feel like a bank, especially Tom G, at Marquette takes his time to understand what one is looking for and what can and won't fit their needs. I have nothing but praise. If you're tired of these giant banks and are looking for a more personal relationship, this is where you need to go, and Tom is the man you need to see.

Restoring my faith in banking! The few times I've gone to the bank, I'm always greeted with a smile and everyone there couldn't be nicer. My experiences have been nothing but absolutely positive.

This is absolutely the worst bank I have ever dealt with. Ihave had their people totally ignore their e-mails and refuse to return phone calls. Then when you finally get a hold of someone, they tell you they will call you back with an answer before the end of the day, Then they never call you back or return any of the voicemail messages you leave for them.

You dont need two god damed parking lots, let alone threatening to tow people. You are a bank. In and out anything more and you have problems.

Everytime I go, they take care of me fast.

I didn't have an account with Marquette, I was just a small business owner trying to get through the PPP loan process and getting nowhere with both my personal and business bankers at 2 different banks. A friend who'd refinanced through Marquette recommended them, she'd previously raves about their service. I was and am still so surprised by the level of service I received. Tom was extremely helpful in informing me of what was necessary to move forward, and connecting with the appropriate team members. They all helped me with such competence, care and expediency. They made the process easy and I was approved for my loan in a short time. I'll rave about their service to anyone who'll listen. Imagine the lengths they go through for their current customer.

What a disappointment!! Cassandra Ray is a teller see us put mask and gloves rolling her eyes so impatiently. I will love to say my husband and I are elderly and need to be very careful with covid19. People like her shouldn't be working with people,specifically in this difficult times.

Anytime I go to Marquette Bank, they are helpful, efficient, and more than willing to answer any questions I have. Keep up the good work!

From the friendly security welcome to the quick,polite, and caring service this bank is great!