Mark Slepian at Guaranteed Rate (NMLS #90205) Century Dr, Parsippany troy Hills

Mark is literally one of the best people possible to get you into a new home. I entered the process hopeful yet naive and Mark patiently walked me through everything from soup to nuts. He worked extremely hard to move heaven and earth for me and collaborated seamlessly with everyone from my realtor to other departments of his team...all through the height of the pandemic. I am so fortunately to have been recommended to Mark because based on my peers who also purchased homes this year, I really do not think I could have had a better experience. Mark is straightforward and communicative so you always know what's going on (sans fluff or spin).

Mark was great to work with. We can't thank him enough for such a smooth process during our refinance. Mark walked us through the entire process and answered all of our many questions thoroughly.

Mark made our experience as first-time home buyers smooth and painless. He was always available to answer questions throughout the process.

I highly recommend Mark. He was amazing during the whole house buying process and I don't think we would have been able to close within 30 days without him. He's highly knowledgably, proactive, and responsive.

Highly recommend Mark, he is great to work with!

My husband and I had a great experience working with Mark and his team!!! We would definitely recommend him to our family and friends! As first time home buyer’s we didn’t know anything about the process and were a bit scared. But Mark was always available to answer our questions and any concerns we had. He definitely made the whole process as easy as he could!

Mark is a great person; however communication was sorely lacking. It took me over 3 months to close on my refinance so I can add a level to my current home to meet the needs of my growing family. Often times I felt that my loan was put on the shelf for other loans and was even told by Mark himself that refinances take a back seat to new home loans. Keep in mind, my loan was the Fannie Mae home style renovation loan. Maybe that had something to do with it; however I was matched with him because he was an expert with this type of loan. Sometimes it took several days to hear back on several questions I had in reference to my loan and its status. I received a text from him saying that my interest rate dropped from 3.5% to 2.8%. Our conversation lasted for several minutes until he realized that he was talking to the wrong client. No 2.8% for me. All of my paperwork that was requested and required I submitted same day or the following morning every time it was asked of me. Often I would wait a week after submitted for an update on the status of the loan and then find out last minute from then that they were waiting on xyz. Keep in mind I was never informed about xyz. I signed several closing disclosures because they kept getting the numbers wrong. Examples were money I paid out of pocket, total loan amount, total borrowed money, etc. I believe I signed and resigned over 8 closing disclosures. When I finally closed, the money withdrawal process was slow. Communication between my loan originator and the bank branch that releases the money was slow. They often weren’t on the same page. In order to get things done I had to call and email a manager to get the ball rolling. All in all, Mark was very knowledgeable when it came down numbers and mortgages. However; punctuality and communication were lacking. I have to leave an honest comment. It didn’t go as smoothly for me as it has for others. Obviously it just wasn’t the right timing for me I guess.

We are beyond happy to have worked with Mark! Mark worked diligently to get us the best rate and best deal on our home refinance. We are so happy to have met Mark!

Mark is awesome. Made my home refinance seamless. Highly recommended!

Great guy to work with. The best.