Mariner Finance E Independence Blvd, Indian Trail

Mariner Finance came through for me in less than 24 hours and same day was able to obtain financing the same day. They were empathic to my situation even as a current customer that has been with them very long

Kem was knowledgeable of the details of my personal loan. She provided me with the best options to persue the goal of signing my paperwork! Everyone was prompt, courteous, and fast to close my loan.

Mariner Finance management turnover rate has been high, however, I think they hit the mark with the new management team and staff. They’re responsive and respectful in regards to accounts and understanding in relation to slow payees. Highly recommend.

Mariner is one of the smoothest processes you can experience. Would refer them to anyone in need.

Great with handling business in a timely and professional manner, always providing the best situation and results. I'm very pleased with Marine Finance and the services they provide.

We was well please with the service at Mariner finance, Customer service is outstanding, The young lady who assisted us on our loan, January 7th Thyqunita? Not sure that is how her name is spelled, She was so kind and professional, We appreciate her patience with Us

I spoke with an agent Jaun. I returned his call concerning the payoff of my account by my insurance company. I was concerned and was asking questions. Mr Jaun, instead of being empathetic, quickly became very condescending. He implied that I was and had been somewhat irresponsible with my account. Talking to me with an accusatory tone, even stating blatantly "I'm not going to be a go between, between you and your insurance company ". Up until this point I have been extremely satisfied with my experience at Mariner. I only had a concern. No one deserves to be treated in such a manner.

I have used Mariner Finance twice now and honestly I am very highly impressed. Wonderful customer service. I recently closed a loan about a week ago (before New Years) and was told my money would be in my account within 2 days. I was disappointed when the time frame had come and gone but figured with the holiday it could have been delayed. I waited until Monday to give them a call to see when I could expect it to hit my account. They then realized that my account number had one digit off and would work on fixing the issue. I honestly figured I'd be waiting another couple of days but to my surprise the issue was fixed and the money was in my account and available within a couple of hours. Just wanted to say thank you for being so prompt and attentive. 👍🏽

The staff couldn't have been nicer didn't take long to close the loan once I got there. I worked with Stephanie who made sure I had everything I needed before I got there. She was great! Store manager was also pleasant and easy to talk to.😊

They are efficient, quick, polite, and have a very well designed system and set-up. Fair assessment, competitive rates, excellent plans. Very nicely done. And accommodating of the stay-at-home orders statewide, too. Professional.