MacIntyre & Cowen RE/MAX Real Estate Professionals W Lake Lansing Rd, East Lansing

I'm a first time home buyer at Michigan with lot of questions and doubts. I was so worried and concerned that, who is going to help me out. But it lasted ONLY until I find Eleanor through Zillow!!! Eleanor is so helpful, responsive, professional and has a sound knowledge in Real estate. Helped us understanding the process and next steps, walked us through the houses and explained everything in detail. Eleanor is always respond rapidly for email or text with any sort of questions. We've visited 5 houses and picked the 5th one! Every documentation process went smooth and accurate. We got inspection recommendation from Eleanor and she negotiated with the seller for fixing the inspection findings (GREAT!!!! 👍👌) Our closing process also went ultra smooth. House seeking to closing took 45 days only! We are so happy with the highest degree of professional service 😊😊😊

She was honest, upfront, and was able to find us a great house that fit right in our price range! She was extremely communicative and easy to reach to answer any of our questions at all times. While showing, she explains everything like what all to be fixed. As a first time home buyer ,her suggestions was very helpful. And also she guided us every step of the way and made the process easy. Thank you!

Eleanor came highly recommended and was a pleasure to work with while selling my Mother's home. She has a tremendous amount of experience and is very responsive to any and all questions or requests. She helped us determine a fair price and navigate several offers. We were very happy with the outcome. I highly recommend Eleanor for anyone looking to buy or sell a home.

Even before I heard horror stories of other home buying experiences during this pandemic, I really appreciated the attention and effort Eleanor gave us for the nearly 40 days of daily email, text, and phone contact. My wife and I were moving from out of state due to job changes so it was even more difficult to buy a house and have us as a client. We started off giving her our criteria and she sent us daily lists of properties that matched them all, making sure we were aware of important regional differences like the FEMA flood map. We also sent her a number of properties from redfin and zillow to which she quickly scheduled appointments, usually by the next day. Initially we tried to see the properties in person, but our connecting flight was cancelled due to the unpredictable snow storm that killed power to Texas, so we decided not to go through the hassle of pandemic airline travel again. Eleanor took numerous walk-through videos for us with plenty of commentary and never hesitated to do follow-up videos of areas we wanted more detailed views of. She was also happy to schedule these visits with family and friends we had there to help provide other opinions to us in terms of perspective, depth, walkability, all things about a property one has to physically be present for in order to make the best assessment. She was great about using free services like facetime and google photos to quickly share videos. She even went so far as to join the nextdoor.com community of our neighborhood to see the discussion about recommended professionals for refinishing floors (our future house had real oak wood floors). Some fast facts: - Our serious search started Feb 1st - We asked her details about 14 houses - She did video visits for 6 of those - We put in offers with contingencies for 4 of those - We thankfully closed (Mar 16) on one with 85% of our requirements in time for our move - She never considered properties that waived an inspection - Always got us disclosures and comps the same day - Responded to every item in every communication we had When we were finally able to walk into our new home there were obviously some pleasant and unpleasant surprises, but they were all unavoidable given that we purchased the house “site univisited”. Eleanor did an amazing job advocating for us and protecting us during the whole process. The value of a realtor in current times is easily exemplified by her and her team; it did not take long for us to realize how lucky we are we found her.

We looked at 3 investment properties, put in 2 offers, one was accepted and it is not closed. Eleanor is a great asset to have in your corner. She has a wealth of real estate knowledge, great communicator, always showed up on time and offered so many helpful ideas to make this process very successful.

We had a great experience with realtor Matt Heyhow, he was knowledgeable of the area we were searching. Patient. Responsive. I appreciated that he was a similar life stage that we were -starting having kids. I recommend Matt to anyone looking in the greater Lansing area!

Peter MacIntyre and Eleanor Cowen did a fantastic job handling the sale of my two houses in East Lansing. I recommend them and their support staffmember Claudia very highly. The processes were incredibly smooth and stress free. Eleanor provided terrific guidance, such as what interior colors to paint in prep for sale (turned out great), and timely responses to questions and issues, such as which firms to turn to when inspection turned up a few small issues. I absolutely would rely on Peter and Eleanor again and have no hesitation whatsoever in recommending their services. 10/10 is my rating, and thanks to you both for being in this line of business.

Erin Munich is an outstanding agent to work with! Can’t recommend her enough. She’s professional, well organized, and helped to keep my wife and I sane while we navigated this unprecedented real estate market during the pandemic. As first time home buyers, my wife and I had many questions regarding purchasing our first home. Erin answered them all and walked us through every step of the home buying process. When we had an offer accepted, Erin worked tirelessly to iron out the details and make the process as stress free as possible. Even after purchasing our home she stayed in touch about how we were settling in. Highly recommend her as well as the MacIntyre & Cowen team.

We recently bought/sold houses with Eleanor. I just cannot say enough about how wonderful she is. Professional, knowledgeable, supportive, proactive. Never felt pressured. Gave excellent advice when appropriate. We also have worked with Jeff who is amazing too! Would definitely recommend :)

Eleanor is very knowledgeable, responds promptly, and you can tell she loves her community. This was an out of town purchase for me so her expertise and experience with the area were invaluable. Highly recommend and will work with her again in the future.

Erin was amazing she held our hand through the buying and closing process. Helped us find the perfect home. 10/10 would recommend.

Eleanor Cowen has been an amazing resource in our search for a home in the Lansing area. She is extremely knowledgeable about the area, and did a wonderful job accommodating us as out-of-state buyers, with video tours of houses. Eleanor is a great communicator and very professional. In the current market her experience and calm demeanor were indispensable.

Eleanor was honest, knowledgeable, and responsive. She did a great job working with us buying a home, and we look forward to working with her on selling our old one. She recommended great companies to do needed home repair work and knows good people to work with. She knew what to look for and negotiated on our behalf well. Definitely recommend working with her.

Eleanor is the best realtor Ive dealt with. We ran into some issues with the previous owners on our last purchase. Eleanor took care of everything without question. She walked us through everything and showed that she genuinely cared that we were happy and satisfied. This is the 2nd time we have used Eleanor as our realtor and I would use her again without question. It goes without saying I recommend her HIGHLY. THANK YOU Eleanor we love our new home!!!

I worked with Eleanor Cowen to sell my house and find another house. She helped me get the going sales price for houses like mine in my neighborhood while another agency wanted me to list well below the average sales price. My house sold in12 days. The equity I received from my house allowed me to put a nice size down-payment on another house and left me with money to buy new furniture, do some minor repairs, and some remodeling. Eleanor was very patient with me in finding just the right house for my needs and wants. She was always available to show me houses within a day or two and would schedule several I like together in one afternoon. Eleanor was very sharp to point out potential major problems. She was easy to talk to, ask her opinion about how she might redo something, or give me a ballpark figure for how much something might cost me to fix or update. This was important to me since I don't have much local family to ask these kind of questions to. Overall, my experience with selling a home and buying a home with Eleanor Cowen was excellent. I highly recommend her and am very happy a friend of mine told me about her.

We are now proud owners of property in Michigan and it wouldn't have happened without Eleanor. She listened carefully, "got" what we liked and ended up suggesting the perfect listing. She was always responsive to our texts, emails and calls — and her assistant Jackie pulled off several miracles by lining up multiple inspections for the same time of the same day. Most of all, Eleanor and Jackie were unflappable during the inevitable hitches of the buying process. You couldn't have a better team.

2021 was a super stressful year for people who are looking for a home. We weren’t not an exception, but Eleanor made this experience truly amazing! She’s one of the nicest human beings I’ve dealt with in my life. She was always on time (I was always late). She stood by us the entire time and showed us the good and bad in every house, no matter what the price was. She knows a lot about repairs and what needs to be done around every house we saw and she guided us through everything that we needed to know/do as first time home owners. When finally found the house that we loved, the only sad part about it was that we wouldn’t see Eleanor anymore. Thank you so much for the amazing service you’ve provided me and my family 🙏🏽

Erin Munich was fantastic to work with - her experience was invaluable as a first time homebuyer. I especially appreciated working with someone who was personable, honest, and very responsive. I highly recommend her and her agency.

Erin went above and beyond in this difficult market to help us buy our first home! She managed to make a stressful house hunt feel lighthearted and fun, and I cannot recommend her enough.

Eleanor was great to work with. She has helped us to buy and sell homes twice over the last few years. The buying/selling process is very stressful and Eleanor goes above and beyond to make the process as painless as possible. She is very knowledgeable and it seemed like she was always available to answer our many questions. In addition to being very good at what she does, she is a very nice person and is a pleasure to work with. We would highly recommend her to anyone looking to buy or sell a home.

Eleanor was fast, friendly, very attentive, and efficient. My home was sold in 3 days! I would highly recommend her.

Eleanor Cowen made the house buying experience amazing. She was always there for us and very knowledgeable. She assisted us in finding the perfect house we were looking for. She also sold our house in one weekend. Her platform got our house out there to view and the visitations all to sell our house quickly. Buying and selling a house is not something I do so having her there all along the way took so much stress off me and made it easy. She’s there to help not pressure you. Such a pleasurable experience.

Eleanor was wonderful to work with. She was very patient and took us to see many homes until we found the perfect one. She went above and beyond to make the home buying experience as painless as possible Eleanor was also very flexible to accommodate our schedules.

Eleanor and her team are amazing and I would highly recommend them to anyone looking for a realtor! They are professional, organized but what I think they absolutely excel in is their communication. They were incredibly responsive when I would reach out to them but more often than not they were calling\emailing me first to keep me updated and let me know what was going on so I did not have to wonder. I cannot say enough positive things about the MacIntyre & Cowen Remax team!

Eleanor went above and beyond to help my family and my sister passed and we needed to sell her home. We were out of state and she was so helpful in getting people to help clean it up and get it ready to be sold. We had several difficult issues come up and Eleanor handled them all with such kindness and professionalism. We are forever grateful!

Matthew Hayhow was very professional and guided me through the home buying experience. He helped me find my new home and I'm very happy!

My boyfriend and I had Erin Munich as our buyer’s agent for our first home. She did an amazing job as our buyer’s agent and truly went above and beyond. We bought during a hot market, and she was always on top of houses coming on the market. She did a great job of picking up on what we wanted in a house, while also helping us consider houses we may have not viewed in person if left on our own. Erin was an amazing buyer’s agent to have as a first-time homebuyer, and she really helped educate us about the processes of homebuying and homeowning. I always felt she was looking out for our best interests and appreciated how much time and care she put into the homebuying process. I would really recommend Erin to anyone looking into buying a home, especially if it is their first home.