M&T Bank Kings Hwy, Haddonfield

Absolutely horrible customer service. I came to cash a check which was made out to M&T Bank. When I get there, Mayurika (the lady in the picture) approached and seemed startled as if I’m trying to cause harm (wonder why). As I approach the door, she immediately started talking to me as if I’m some incompetent child. I informed her that I was looking to cash a check. Without any questions, she immediately asked whose name is on the check (My name and my fiancé’s name are on the check because this check is a security deposit refund). My two forms of ID were present. She stared at that check as if she was trying to detect a fraud. I told her why there’s two names on the check, but she seemed as if she didn’t trust me. She didn’t answer any of my questions and over talked me while I was trying to explain myself. Completely rude and unprofessional. She needs more training when it comes to customer service.

First time there I opened a checking savings and took out a small loan. Mayurika Shah set it up for me. She was fast and knowledgeable. Second time there another lady helped me and it was also great service.

Worst customer service..no one returns your calls and there is no person or people to talk to. I don’t think they care.

Excellent service. Thank you Meagan for your help with my account

Thanks to the ladies at M&T for fixing all of my banking problems!