Loan Factory - We Dare You to Compare Euclid St, Garden Grove
+1 714-444-9999
http://www.loanfactory.com/
14351 Euclid St #1w, Garden Grove, CA 92843, United States
Loan Factory - We Dare You to Compare Reviews
Q
My experience getting a loan for my first home purchase couldn’t have gone smoother at Loan Factory. Kathryn is an amazing loan officer. She handled my files so well and seamlessly. Her communication skills were superb. Every update was sent to me to make sure we would close escrow on time. In fact, she and her staff were so effective and awesome that we got the loan approval way better we needed to close. It felt so effortless to work with her. Oh and did I mention that Loan Factory offers rates that totally beat other brokers out of the park? Their rates are super competitive. I know as I have shopped around and it’s almost impossible to find anywhere else that offers as remotely good rates as they do. Overall, my experience couldn’t have been better. Thanks Loan Factory!
Thank you so much for the review. It's really important to us for having more motivation to better assist customers and enhance our services. Our customers are always our top priority.
N
Working with Loan Factory for my mortgage was so easy. They are super knowledge and have very competitive rates even compared to big banks like Chase and Bank of America. They were quick to answer my calls even if it was late at night or early in the morning. They were flexible when I was out on vacation and were able to move along my application regardless. Would highly recommend working with Loan Factory.
Hi Nancy Thank you for trusting us! We appreciate the time you took to share your experience working with our team. Please don't hesitate to contact us with your future financial needs. Have a great day!
B
Simply stated, I cannot recommend Loan Factory enough! Speaking from someone who was entirely new to the process, Kira was a godsend for me. She updated me daily on my application status and took the time necessary to explain and walk me through what was needed. As my application progressed, the rest of the team exercised the same level of attention to my needs, including Randy, Celia, Olivia, and Trang. I am happy to have closed ahead of schedule and am happier that I went with Loan Factory. Thank you to the entire team!
M
I started my search with several other companies and it stopped at Loan Factory. I worked with Nancy Nguyen and she was amazing throughout the whole process. She answered all my questions promptly. I was able to get an amazing rate, service and did my purchase in 15 days. They had loan cleared to close in 7 but seller needed the extra days. Nancy and the whole team, thank you so much for making our new home happen. My wife and I are grateful for you and your team. Thank you Loan Factory
We are truly blessed to have a great client like you. Thank you for this amazing review. We always appreciate your support through the whole process. Please don't hesitate to contact us if you need any help with your mortgage in the future.
M
Buying a house during this difficult time was not easy especially in California housing market, but the Loan Factory team helped us out tremendously with our loan transaction. Ryan and Celia were pretty much available anytime whenever I had questions, even late at night, early in the morning, and sometimes on the weekends. After our loan was approved and was in the signing stage, We had some issue with notary services from the escrow company. Luckily Celia and Ryan escalated our problem to upper management and they waived our fee for closing date extension and still locked our original interest rate at no cost. They also coordinated their own notary company with us to speed up our signing to meet our second deadline to close on time. It was a stressful time for us buyers, but the Loan Factory made our experience better. Thank you so much Ryan, Celia, and Steven for your help.
Hi chi Madeline, We don't know how to say thank you enough for your great help during the loan process. It's our pleasure to assist you and your family. Thanks a million
Y
As a new client to Loan Factory, I saw that there was a lot of differences between Loan Factory and other companies that I had worked with in the past for my previous refinances. At the end, I was happy with the result and I want to thank you Felix Nguyen, Will Le, and Yen Cao who had helped me to complete the loan process and successfully close my loan within my locked rate period. It was a good experience for me with Loan Factory.
Thank you so much for the review. It's really important to us for having more motivation to better assist customers and enhance our services. Our customers are always our top priority. Thank you chị Yen-Linh.
M
Great mortgage broker! Very efficient and great communication. This is so important to me as a client. I would always want to be updated of the progress; Felix and his team did that very well. They helped me pulled off the impossible. Thank you Felix!! (Also thank you to Laura and Will). I enjoyed working with all of you. Very grateful and appreciative. Highly recommend loan factory!!!
Thank you so much for the review. It's really important to us for having more motivation to better assist customers and enhance our services. Our customers are always our top priority. Thank you chị Michelle.
S
Nhien and her team was very communicative at every turn to keep me aware of the lending progress. The documentation requirements were extensive, but the update tools were easy to use. When I changed job before closing, Nhien expedited the verification process to meet the closing schedule. Highly recommend to consider Loan Factory for your lending needs.
Thanks for sharing your experience working with us. We always appreciate all your support towards our team at Loan Factory during the loan process. Your business and trust will be forever treasured.
t
We have a chance to work with Vu Do and Laura Nguyen and Jessica Pham for our mortgage refinance. They are very responsive in answering and explaining any questions that we had. Overall we are very satisfied with our loan process and the help from them and the entire Loan Factory team. Would definitely recommend Loan Factory to friends or anyone looking to refinance their mortgages.
Q
I was lucky to get assisted by the Loan Factory during a process of refinancing my home loan this past month of August 2021. What impressed me the most about the Loan Factory is the simplicity and transparency of refinancing work flow The Loan Factory was guiding me through. All the steps were easy and simple to understand. I was able to submit paperwork fast and easy online to their sophisticated database system. The Loan Factory staffs frequently updated me on the status of my refinancing application either via email, phone calls, or text messages. They were friendly and respectful. They were quick and knowledgeable in providing answers to my questions and concerns. Thank you team Freya-Kaylin-Will and everybody else for your excellent customer service! I would recommend the Loan Factory to those who need refinancing their homes.
Thank you very much for your thoughtful review! We are happy to learn that you are pleased with our services and that we were able to provide you with prompt and courteous service! We hope to do business with you again in the future, and we hope you will recommend Loan Factory to your friends and family!
M
Being in the mortgage business for 32 years I have seen allot of processes and worked with allot of companies. Loan Factory has to be the most efficient and well priced broker I have ever dealt with in my 32 years. Not to mention the people are extraordinary. Thank you Loan Factory for a great experience.
Thank you very much for your review. I really enjoyed working with you and hopefully we can work together again in the future!
H
Thanks so much Loan factory team, especially An nguyen, Mel Phan who are helping process my loan so smoothly and got a low interest rate for me; thanks so much. This is my 3rd time refinance Loan Factory, I am very happy with the service and the rate. A best loan office is OC. I am strongly recommending
We are truly grateful to you for choosing us. It has been great to have a chance to help you with your transaction. We hope to assist you with your mortgage needs again in the future.
K
Thank you Nhien Tran and Loan Factory team for your help to my purchase loan on a investment property. The loan was so smooth that could close only in 14 days which was beyond our expectations (however Seller needed more time to move out). Professional, knowledgeable, responsive and quick services provided by Nhien Tran and Vy Kieu are essential keys of the successful result. In addition, a special thanks to Kathryn Luong for great advice and super fast on the Pre-Approval Letters. FIVE STARS as always (I am a return customer which had four times of finance and re-finance with Loan Factory). Truly and highly recommend Loan Factory to anyone who want to get excellent financial services.
Thank you for giving us a chance to help you!
K
The Loan Factory Team was great to work with. I worked with Nhien Tran and Vy Kieu, and they were both very responsive to my emails and phone calls. The entire process was quite smooth with minor changes only needing to be done near the end. I really appreciate their help and assistance with all my questions and making the process as smooth an easy as possible. Thank you!
We appreciate your business and support tremendously. Thank you so much for taking the time to write us such a lovely review. The team is very proud to be able to accompany and support you at every stage of the loan process. In the future, we hope to have the opportunity to serve you again.
N
It was always a great experience whenever I worked with Loan Factory team! Thank you for helping me closing all the deals with very competitive rate! Nhien and her team was very professional, knowledgeable, communicative, and supportive. Highly recommend Loan Factory!
Thank you for giving us a chance to help you!
L
This is a second time I get loan through Loan Factory. Honestly, I was kind of worried at the beginning since I turned away from my agent’s lender and it was a purchase not a refinance. There is time limit with purchase and I will lose a lot of money if the loan doesn’t go through. Yet, Loan Factory didn’t fail me. They have an amazing team that help me through out the loan process. Everyone is so nice especially Nancy Nguyen since I work with her most of the time. She’s very sweet to talk to. Overall, I’m very happy with Loan Factory so far. They deserve 5+ stars.
We so appreciate your transactions. The review is wonderful, and it makes us happy to know that we're able to meet your expectations. At Loan Factory, we strive to serve all our customers with top-notch services by being there for our customers and assisting them every step of the entire loan process. Thank you so much so for your continuous support!
T
Absolutely one of my favorite lenders I've worked with. They are quick to respond by email, text, or call, and help guide you through the steps to get the best deal possible. I have had urgent issues pop up where they've responded to help and fix the issue immediately. Even my agent, who has not worked with them before, was impressed - that should say enough. Everyone who I've interacted with at Loan Factory has been great, but I wanted to give a special shout out to Nathan Tran, Vy Kieu, and Randy Nguyen. They were the people specifically assigned to me and I will gladly come back to work with them again.
Thank you so much for your thoughtful words! We are delighted to hear that you are pleased with our services and that we were able to serve you with speed and care! We hope to do business with you again in the future and that you will recommend Loan Factory to your friends and family!
J
Thanks to Entee and her team, first time doing refinance with Loan Factory but everything went smoothly and I locked a really rate. They are professional and answered all my questions. Saved me thousand $$$ I would recommend Loan Factory to friends and family
We're very grateful to you for these wonderful words that you have shared here. We are truly blessed to have great client like you. Thank you for reaching out to us and supporting us. We will always remember your business and trust.
H
The process was quick and easy. It was a great pleasure to work with the team; big shoutout to Kathryn Luong and Tom Le. They were very responsive and professionalism. We were first-time buyers and unclear about the process, but they walked us through and get things done. Highly recommend this if anyone need a home loan service !! 👍😀
Sincerest thanks for your business and feedback. We're truly lucky to have such a great client. It's so amazing that we can help you with your transaction. We'll always remember your support and trust. We hope to have the pleasure of doing business with you in the future.
E
I would like to thank everyone in Loan factory who helped me in financing my first house - Nancy, Vy and most especially Entee. They were all very professional and knowledgeable with what they do. I would like to give special thanks to Entee who took time to educate me about the basic of home purchase and financing, was very reachable every time I have a questions, very honest, sincere and tirelessly helpful. She is an asset to the company. More power to Loan Factory and continue to help dreamers like me!
Thank you so much for your thoughtful review. We truly appreciate your business and hope to have the pleasure of serving you in the future.
H
Thanks to LoanFactory team - Nhien, Tom, Nam, Dat and Randy that could help us to complete our loan. We could.be able to close the loan less than 4 weeks. This is the second time we used LoanFactory, first one was the refinance, this time we are the buyer. The process is smoother than our expectations. The team was always keeping us posted. Team also worked with Escrow and followed with us what we need to update. Once again, thank you so much LoanFactory team. ⭐️⭐️⭐️⭐️⭐️
K
Thank you so much Nancy Nguyen, Tom Le, Dat Tran for helping me with my loan. My first home loan could not be that smooth without your help. I successfully closed my escrow in just 14days. It is insane. I would definately come back and recommend your service to my family and friends. Thank a lot everyone.
Thank you so much for your thoughtful review. We truly appreciate your business and hope to have the pleasure of serving you in the future.
V
Thanh you Loan Factory Team: Linh Tran, Mel Phan, Will Le and Emi Le for the refinance process. You guys did a very great job. Closed my loan within 2 weeks. Super fast and professional! Happy New Year to you and your family 🎉
We can't thank you enough for your business and support. It was very kind of you to leave us this wonderful review. We hope to have a chance to serve you in the future.
M
Got much better rates than anywhere else, and the final mortgate was from a company I also checked rates with, and it was still lower -- when I was asked why I didn't go with that other company, I told them I got a lower rate from them from The Loan Factory, and they coulndn't match it at all. Very good service, and pretty quick. Under a month to get approved and close on my new house. Highly recommend.
We are immensely grateful to you for giving us a five-star review. I'm pleased that our hard work and perseverance yield great rewards in finding a loan program and the lowest rate possible for you. Congratulations on getting your dream home and please keep sending me more referrals. All the best!
C
Thank You Terry Huy Nguyen for helping my family with their refinance. I am Realtor & has been referring a lot of clients to Terry. All of them were really happy with the service. All transactions were easy & smooth. He is responsive and explains everything very well.
J
We could never thought that refinancing could be this easy and simple until we work with Loan Factory. We refinanced our home more than a year ago and the process was long and a lot of hassles. This time, we shopped around for a week and decided to go with Loan Factory. We are glad that we have made the right decision. We were able to close the loan at a low rate in less than a month. Thank you to the team of An, Laura, and Will, you guys have done a wonderful job!
it's my pleasure.Thank you so much for working with us and dropping these kind words. It was so great to work with you and be able to meet your expectations. Please let us know if you need any help with your mortgage in the future, we would like to help.
M
Both of Vy Kieu and Nhien Tran did amazing jobs handling my loan from application to close. They kept me informed every step of the way being very responsive and efficient and knowledgeable. I really appreciate for all of their hard work guiding me through the entire process. I highly recommend them!
Thank you very much for your review. I really enjoyed working with you and hopefully, we can work together again in the future!
D
Tom and Nhien are absolutely wonderful. Not only they can handle this difficult file, they also help me repair my credit score to get better rate. I have been using LF for all my transactions last 2 years (probably 8-9 transactions), always happy with LF service.
Hi anh Dong! Thank you so much for your feedback. Your advocacy means the world to us, and it was a true pleasure working with you during the process — We’re so stoked you’ve chosen Loan Factory! Thanks for giving us the opportunity to grow with you. Looking forward to serving you again in the future! :) Cheers,
F
After shopping around for our mortgage, We finally made the great decision and went with Loan Factory. Lynn and Nhien of Loan Factory took good care of us. We were able to lock in the rate lower than other lenders and with their help we completed the process smoothly. Thank you to Lynn and Nhien of Loan Factory. Time for a celebration !!!!
Thank you very much for the chance to help you!
t
The entire team was tremendous 😀. They provided excellent services from start to finish. Any questions they answered was prompt and clearly understood. They provided us with competitive loan options, had their realtor help us find a house, and did great follow-ups to make sure you don't forgot anything as in documentation for escrow. Fantastic overall team. Keep up the great work. Many especial thanks to Kathryn Luong, Vy Kieu, Ruby Truong, Thuan Nguyen, Randy Thang Nguyen, and Francis Vu. 😁👌👍👊✍️
Thank you so much for your thoughtful review. We truly appreciate your business and hope to have the pleasure of serving you in the future.
A
John Nguyen and Celia Than were amazing. They helped me navigate through some issues and was able to resolve everything while keeping me informed. One disappointing thing to mention was that they were replaced by Nancy Nguyen and Randy Nguyen (who were both great) very close to the end of the process and this caused unnecessary uncertainty and stress for the customer.
Thank you so much for your review, we hope we will have another chance to help you in the future.
A
Kieu Vo and Loan Factory team helped my parents to secure the loan for their first home. Kieu was very attentive and on top of things. She answered all of my parents' questions in a very timely manner. Thanks Kieu and Loan Factory!
It's our pleasure to help you with the loan process. We're so thankful for these wonderful words that you have shared here. We really appreciate your business and hope to always have your support.
L
Loan factory team members Nhien, Randy, and Thuan has been superb through the process of our loan for our second home. They completely made the process easy and helpful. I am very grateful of selecting Loan Factory for our home loans. Loan factory has provided such excellent service that not only did we do one loan, but two loans with them. This is an honest and happy returning customer. Thank you from the bottom of our hearts ♥️!!
We want to tell you how grateful we are for your business. It’s good to have your support in the entire transaction! Thanks for this amazing review!
C
Terry Huy Nguyen, Tom Le, and Will Le are knowledgeable professionals that will go above and beyond to help you obtain a home mortgage. Will 100% recommend to friends and family!
Thank you very much for your review. I really enjoyed working with you and hopefully, we can work together again in the future!
V
I am pleased with Khiem Ba and Anh Vu in assisting my refinance home loan. They are very knowledgeable and provided excellent loan processing. Very efficient and professional when handling my complicated case. They were able to get my loan approved with conditions and closed fast once rate locked. I got the best rate with no cost. I highly recommended loan factory and I did refer to all my friends. They will contact u guys shortly. God blessed u guys. Appreciated all your hard work. Sincerely, Van 2/6/2022 Once again, I am extremely satisfied with Loan Factory and their staff are very helpful and well knowledgeable with the ability to resolve my issues and getting my home loan cash-out refinance closed fast and smoothly. I would like to especially thank Felix Nguyen for his patience and well manner and took time to explain the process and worked well with me to get my loan done quickly. I definitely still highly recommended to everyone. Best regards, Van
It was so kind of you to leave this amazing review. Thanks for your help throughout the whole process. You are our valued client, your kindness and trust are much appreciated.
N
I have refinanced with Loan Factory 2 times within 1 year. Their rate is excellent and I didn’t have to pay closing cost for both times. I believe I have the lowest rate in history. Service is excellent and professional. Tom helped me with my loans both times. He is very helpful and professional. He always make sure all my questions are answered and concerns are taken care of. This time Laura and Will also worked with Tom on our files. Together they made a great team. Thanks to Loan Factory!
We can never thank you enough for your incredible support. It means so much to our team. Thanks for everything!
N
I worked with Freya, Laura and Will at Loan Factory for a cash out refinance of my investment property. Freya did a wonderful job providing me with thorough information for refinance options. She help me find a good rate, given my requirements. The rest of the team, Laura and Will, are very responsive and professional making sure that all my paperwork are gathered in time for closing. I highly recommend Loan Factory to anyone, especially for Vietnamese speaker that preferred to work with someone that can explain to complicated process of refinancing in Vietnamese.
We appreciate you taking the time to write this wonderful review. Many thanks for the opportunity to help you with the loan. Please let us know if you need any assistance with your mortgage in the future!
T
We just used Loan Factory again, this time for a new home purchase. Our loan officers, Nancy Nguyen & Vy Kieu, were very professional and responsive any time we had questions. We are very happy with the customer service we received this time and thank you to everyone at LF for working hard for your clients!
No language can ever express our appreciation for the support we got from you. Your business and trust will be forever treasured.
C
Loan Factory was amazing to work with! They delivered as promised. They helped me to refinance with a better rate than I expected. I was very happy with their services and the outcome. Freya Dang was my #1 loan advisor because she got the job done smoothly, professionally and was always available to answer all my questions. I would refinance with Loan Factory again and I highly recommend them to anyone looking to refinance for the best rate!
Thanks anh chi for your nice feedback. We will always work hard to deserve your trust and your business. Please let me know if you need help with your mortgage needs in the near future.
P
Following points are the ones that I must say when working with Ryan Domingo, Lynn Hoang, Florence Han at Loan Factory. Compared to different brokers, loan officers who I would also know, these following points are made this Team to standout: 1. They all are so quickly responsive to your needs. They are easy to work with, professional, no pressure nor make customer feel obligated into something limited option; instead they promptly provide to me as customer more options so that we can see which rate & cost could be best to pick. (most important topic). 2. LoanFactory seems to have a modern web portal. This seems an advanced platform where it can show the daily progress of our application, these constantly updated was very useful tool for us to follow, and we don’t have to ask many questions via emails back & forth, which could take more time to communicate. Also this platform is so great to submit & centralized all required documents. Great opportunity to know & work with This Team. We will definitely recommend them for our Friends or Family.
Thank you for leaving such an awesome feedback. We really appreciate your willingness to help in the loan process. We will do our best to continue to give you the best service whenever needed.
J
The team (Freya, Lynn & Will) that helped us out on our mortgage refinance was very attentive and supportive. Our application probably took longer than usual as we’d like to wait for desired lock rates but everyone was super patient and understanding. We’re pleased to use Loan Factory and their team on our business and would definitely come back in the future.
Our Loan Factory team just wanted to let you know how much we appreciate your support, trust, and business. Thank you for your lovely feedback! We’ll be forever grateful.
L
We just finished refinancing and the loan doc signing was less than 3 weeks from the time I first contacted Loan Factory. The service is very professional with the team that handled my files. The team consists of Brian Le, Laura Nguyen and Will Le. All of them are very professional, very responsive and effective. They let me know of what was next and what status without having me asking. What really impresses us is the web portal to upload documents and communication from team members. We recommend Loan Factory to everyone that has a need for refinancing or even home purchase loan. Best of all, the closing cost is pretty much right on as quoted so no surprises at the end. Note: Final closing cost can vary a tiny bit based on the best estimate info any broker can get.
Our goal is to always provide the best services and to valued customers. Thank you for choosing us. Hope that we have a chance to serve you in the future.
V
We just completed our home refinancing with Loan Factory. They provided good services with great staff. quick process, and hassle free. David Ha and Steve Nguyen were helping us all along the way with very efficient communications. Especially David, he was responsive, closely attended to our concerns, and always took prompt actions to help. We had good experience with Loan Factory and its staff, and will definitely come back for other services.
It was a pleasure assisting you with your loan. The team always try their best to help clients to get the best rate and provide the best service. We truly appreciate your business and the trust you've placed in us.
X
It was great working with Freya, Steve and Helen on our home loan refinance. They are very professional and taking a good care of our case. They coordinated effectively and answered all our questions and advised right documents and process being completed, making our loan refinancing process much easier and moving smoothly. We were very happy to close the mortgage loan with a low rate and a reasonable closing cost in just a month processing time. We will definitely ask them for help if we buy a next house. Thank you very much!
Your wonderful review is very much appreciated by Loan Factory team. It such a blessing to have you as one of our valued clients. Thanks so much for the great support!
T
Felix and everyone at Loan Factory Garden Grove were super helpful and friendly. My aunt and I were looking to refinance again and they were our first option. They work very diligently and with purpose, making sure we got a good rate and that we closed in a timely manner. When the time comes again, I know we will be in good hands when choosing who to refinance with. Diana and I are grateful for having Felix as our guy to take care of everything. He was amazing and went above and beyond.
We are ecstatic to have such a wonderful client as yourself. Thank you so much for taking the time to write such a lovely review. Throughout the process, we appreciate your continuous support. The team is pleased to be able to accompany and support you throughout the loan process, ensuring that your loan application is finished smoothly and quickly. Please do not hesitate to contact us if you ever need assistance with your mortgage in the future.
V
I am just finishing up refinancing my loan with Loan Factory. I learned about Loan Factory from a good friend and I am pleased to get such a good loan rate. While I was going through the process, Felix, Helen & Will were very helpful. They were quick in responding to my questions and concerns. I really appreciated their hard work, patience, and excellent customer service. Kudos to team Loan Factory. Thanks for making the refinancing process smoothly.
Loan Factory team is overjoyed to assist you in completing your loan applications in an efficient manner. The team is ecstatic to be able to walk you through the loan process. Thank you again for choosing Loan Factory and putting your trust in us so that we can grow and offer more in the future.
T
We just finished refinancing our house and we are very happy with the service Loan Factory provided. We were able to close the loan in less than 30 days and the service is very professional (compare to other loan brokers). After all the documents submitted online, we received email on daily basis to let us know the progress of the loan and what to expect next. What really impress us is the web portal to upload documents and communication from team members. We recommended Loan Factory to several members of our family and friends and they really love the service.
We're so glad that we could help you with your loan. We just wanted to take this opportunity to thank you for your time in giving us feedback. Your confidence in us is greatly appreciated!
Y
Loan Factory is one of the best places to get a refinance or purchasing loan of your home, Brian Le and his team did a great job on our recent refinance. He helped us to secure a good rate and it only took them 3 weeks to get our loan done and signed. I would highly recommend Brian Le and his team to my friends and family.
We and especially Brian, are so touched reading your wonderful compliment. Thank you so much for taking the time to write us this! We’re glad that you’ve had an excellent experience with us. Loan Factory promises to serve all our customers with the most professional and innovative services by being there for our customers in every step of the entire loan process. Brian is very happy that he was able to help you with your transaction! Once again, thank you for your choice and trust. We'll be forever grateful.
B
I refinanced with Loan Factory and Freya and Daniel were the ones assigned to assist me. The experience was great and they did a fantastic job, in the rare circumstances my expectations were not met they had someone contact me immediately and was able to resolve any questions or concerns that I had. The thing I liked about them the most was they very proactive in making sure they got back to me in a timely manner. Overall, a very pleasant experience and I would recommend people to consider them as an option.
Loan Factory team wants you to know how much we value your business and these positive comments. Please accept our heartfelt gratitude. Many thanks for the opportunity to help you with the loan. Please let us know if you need any assistance with your mortgage in the future!
H
This is my 2nd times to refinance with Loan Factory. My mortgage refinancing went very smoothly. I submitted online the application and required documents. The staff called me within an hour to start working on my loan. The staffs here are very responsive; Freya and then Nicole quickly responded to all my questions. After one or two weeks for loan processing, I got a call to lock the mortgage rate and closing cost. The rate and closing cost matched on the website, then I signed the loan within ten days. That's super fast. They had best rate than other local places. I’m totally satisfied with the rate, the cost and the service at Loan Factory. It is definitely the place to go. Highly recommended Loan Factory!
We're touched by your wonderful compliment. Loan Factory team just wanted to let you know how much we appreciate your support, trust, and business. Our company values put customer satisfaction as the top priority and we are committed to our customers. Thank you again and we hope to always have your trust.
Q
It was a very positive experience for me for doing the refinancing with the Loan Factory company. Brian Le was my loan advisor, he kept me informed with up-to-date progressing during the refinancing processes. Yen and Thai (the loan processors) were also very helpful in keeping me posted along the way as well. I'm very satisfied with my refinancing and highly recommend Brian, Yen and Thai and Loan Factory for your refinancing needs.
We are so touched reading your wonderful compliment. Thank you so much for taking the time to write us this! We’re glad that you’ve had an excellent experience with us. Loan Factory promises to serve all our customers with the most professional and innovative services by being there for our customers in every step of the entire loan process. Once again, thank you for your choice and trust. We'll be forever grateful.
L
Great and fast service I ever seen when doing refinance. Thanks Mel, Felix and Will for your great help. I definitely recommend LoanFactory for my friends.*
T
Loan Factory is reliable. I will choose Loan Factory again if I need. I gave them 4.5, round up to 5 :), is because of some confusion for me at the beginning, due to many emails from different persons for every steps. It worried me if they were phishing emails as this was my first time doing home loan by myself. I wish that I were informed in advance on how the process works. Other than that, I had a happy ending with Loan Factory. Thank you the whole team: Dat, Nancy, Kieu Vy...and many more that I don't remember the name. Happy Holidays!!!
Sincerest thanks for your business and feedback. We're truly lucky to have such a great client. It's so amazing that we can help you with your transaction. We'll always remember your support and trust. We hope to have the pleasure of doing business with you in the future.
T
Loan Factory is a very good mortgage broker company. I just did the refinance with Loan Factory and the loan was closed a few days ago in July 2021. I got the best rate in the market, excellent services, and very fast closing time. Many thanks to the team that worked on my refinance this time. I definitely come back and will refer this business to my friends and family.
We are truly blessed to have a great client like you. Thank you for this amazing review. We always appreciate your support through the whole process. Please don't hesitate to contact us if you need any help with your mortgage in the future.
T
I have refinanced three times with LF because of their integrity, punctuality & professionalism. The last refinance team I worked with was Freya, Steve and Helen. They are very responsive & thorough through the whole process. They delivered what they promised which is unbeatable rate & extremely low closing costs. I strongly recommend Loan Factory to family & friends or anyone. Thanks again Freya, Helen & Steve. I & my wife really appreciate all your hard work.
Wow, your great praise has impacted us all. Thank you very much for taking the time to write this review for us! We're delighted you had such a positive experience with us in all transactions. Loan Factory team pledges to provide the most professional and innovative services to all of our customers by being available to them at every stage of the loan procedure. The team is overjoyed that they were able to assist you! Thank you once more for your continuous support and trust. We will be eternally thankful.
D
Awesome customer service, great communication and quality work. I would highly recommend loan factory for your loan needs. In my case, I refinanced my loan on my single family home and couldn’t be happier. Thank you Linh and team!
V
Thank you so much to Nancy Nguyen and her team at Loan Factory for their prompt replies, patience, and hard work. Grateful for your time, wonderful service, cooperation, and efficiency re: a loan with a short timeline. Thank you again!
Thank you so much Victoria. It was a pleasure assisting you with your loan. We truly appreciate your business.
A
Freya and Loan Factory Team has performed excellent work on my case. They show their professional service and commitment to close the loan on time to bring the most benefit back to the client. I surely recommend Loan Factory to my family and friends for any future loan service.
Thank you very much for your thoughtful review for Freya and the team! We are pleased to learn that you are satisfied with our services and that we were able to provide you with prompt and courteous service! We hope to do business with you again in the future, and help your family and friends as well!
d
WOW Loan factory sounded to good to be true when I got my instant rate quote in less than a minute without having to pull any credit. And I just closed my loan in a month and the rate and negative closing cost matched my initial quote!!!!! CRAZEE low rates 2 other brokers could not even come close to matching their rate and negative closing, one broker emailed me back and told me I got an insanely good deal. Props to my man Will!!!! He is so responsive to my emails, he responds to me within a few hours!!! Even when my loan closed Will responds to my email and got me information about my Escrow. Freya good too about responding to my emails. Very professional, and efficient . They have a portal for you to upload all your documents and you can always check your status of your loan. Highly recommend, I wish I knew about this company sooner , but at least now I have my go to company for refinances!!!
We are so touched reading these beautiful thoughts you've shared here. We consider ourselves extremely fortunate to have such a wonderful client as yourself. We endeavor to keep our consumers informed and the procedure as straightforward as possible! Thank you for contacting us and expressing your interest in working with us. Your business and trust will always be remembered by all of us at Loan Factory.
J
Freya, Laura and Steve along with the Loan Factory team did a great job of being consistent and patient through the whole loan process. I got a great rate and great service. Loan Factory's business model is all about transparency and effectiveness. They are a great partner when securing a loan. Thanks!
Thank you for being our valued customer. It was a pleasure assisting you with your loan. The team always try hard to provide the best service by being there for client in every step of the loan process. We truly appreciate your business and the trust you've placed in us.
A
Thank You An Le for just excellent work. We couldn’t thanks enough during this hard market An Le and his team were able to lock excellent rate and close the escrow on time. I would recommended An Le.
Thank you for your compliment and great review. We understand that you had other alternatives to choose from; however, you chose Loan Officer An Le and Loan Factory for our excellent rates and services. We loved having the opportunity to serve you! Thank you for your business and future referrals from families and friends.
S
Loan factory provides very good values with the best rate and costs. They are very knowledgeable in the mortgage business. They help us with our loan issues and close our loan quickly. Thank you!
T
This is our 3rd time with LF for mortgage financing! This time it took about 14 days to close the cash out refi. Their rate and closing costs are competitive compared to the other 5 lenders that we shopped with. I was originally quoted with a credit of $625 closing costs but ended up with a credit of $1,000 plus. Excellent! Can’t say no to the extra $400. LF really put their clients interest first. Their customer service is world class. Got a gung-ho team with professional experience working so hard to push the loan through like no others. Beautiful Nicole started the intake process at the lightning speed. Within 4 days she already notified the loan is a already approved with conditions. Handsome Felix is the expert of what he does. He called to answer all questions and concerns. This guy is the best there is when conducting business. Sweet Annie with a also called to check in on the overall experience during the entire process and to get feedback to improve their services. Lastly Steve is the man. He made the closing and escrow process so smooth. He replied to messages and emails instantly. Over extraordinary and top tier custom services. Thanks guys! Mr Thuan Nguyễn needs to give you guys a star award with a big fat bonus and a promotion.
Thank you so much for choosing us. Our Loan Factory team is so delighted to read your feedback. We just wanted to let you know how much we appreciate your support, trust, and business. Our company values put customer satisfaction as the top priority and we promise to deliver the most innovative service that meets all your expectation. Once again, thank you so much for your continuous support, we will be forever grateful.
H
The team that helped me with my first refinance was fantastic. The team included Freya, Helen, Steve. But big special thanks to Freya who was really helpful during the process. They can be very patient with their client. I was able to get the rate that I hoped for. Overall, it was a great experience. If you have any question they will find the answer for you. Highly recommended :)
It was so kind of you to leave this amazing review. Thanks for your help throughout the whole process. You are our valued client, your kindness and trust are much appreciated.
H
Loan Factory is my go to mortgage broker for refinance. Their application process is so fast and smooth with everything done online. They are very responsive to inquiries, and they go out of their way to give you the lowest rate and best customer experience possible. I will definitely go with Loan Factory again in the future.
It was so kind of you to leave this amazing review. Thanks for your trust and support throughout the whole process. You are our valued client, your kindness and trust are much appreciated.
F
They were very patient and helpful. Nancy Nguyen went through a lot of hurdles to accommodate the seller's contingency. I went through her twice in less than a year. Highly recommend.
Thank you for your kind words. We truly appreciate your amazing compliment for our efforts. We are also grateful to have your incredible support throughout the entire transaction.
L
I refinanced my first mortgage with Loan Factory. Anh Vu and Helen Nguyen are the best loan officers who I worked with. They are doing great job to guide me thru the whole loan process. I really appreciate their help. In addition, Loan Factory is great. They provide a best/lowest interest rates as possible as they can. I would recomend Loan Factory to anyone.
We can't thank you enough for such an amazing compliment. We're forever grateful for your business and trust. It was a pleasure to have a chance to serve you. If you need any assistance with your mortgage in the future, we're more than happy to help.
V
I was looking for a California cash out refi and did extensive research with may different loan companies both online and offline. Finally, I decided to work with Brian Le and the team here at Loan Factory. The quote process was easy, transparent and accurate. Brian and the whole team facilitated and Marched my loan through seamlessly. I also bought an insurance policy with Loan Factory. Keep up the good work guys. Cheers.
Thank you for your kind words for our team at Loan Factory. That is what we strive to do day in and day out to make the refinance process as simple and hassle free as much as possible! We look forward to helping you and your family again in the future!
O
This is my third time refinancing with Loan Factory and every time they were able to beat competitors on rate and closing cost. I was able to close on a 2.125% 15 year refi in less than 3 weeks. The process was very smooth and closed in no time. I already recommended and will continue to recommend Loan Factory to all my family and friends. Linh and Steve were a pleasure to work with, they were both very responsive to emails and calls, professional and very knowledgeable. If you want a fantastic service, I recommend Loan Factory and requesting Linh and Steve to be part of your team, you wont be disappointed.
Thank you for always choosing us. Your support means a lot to Loan Factory team. We're incredibly fortunate to have a great client like you.
T
I’m so happy that my sister referred me to Loan Factory to get all my loan needs. Nancy, Tom and Hanh was amazing and they are supper helpful on my completed refinance cash out and a new purchase on the last two month. I feel so lucky that I was able to get the lowest interest rate with low cost and most fastest process from them.
Dear Tam, thank you very much for spending your time to drop these kind words. Your satisfaction is our utmost concern. Thanks for you business and hope to have a chance to serve you in the future.
H
This is my second time working with Loan Factory. The first time was a refinance and this time is a purchase. Nathan, Randy, and Kieu Vy went above and beyond my expectations. They were so on top of things that we were able to close in about 20 days. I would recommend Loan Factory, especially Nathan to any who needs financing on their house.
Sincerest thanks for your business and feedback. We're truly lucky to have such a great client. It's so amazing that we can help you with your transactions then and now. We'll always remember your continuous support and trust. We hope to have the pleasure of doing business with you in the future.
M
Ann and her team done a tremendous job in processing our application for refinancing. Lowest cost and lower interest rate. Ann and team very patience and helpful throughout the whole process. Thanks again for a wonderful guidance, I will recommend you and your company to all my coworkers and friends
It was very kind of you to leave this 5-star review. We can't thank you enough for your business and support. We are so glad to meet your expectations. If you need any assistance with your mortgage in the future, we're more than happy to help.
K
All thing is very fast and professional. Factory Loan is a good team work. People is very nice, friendly and helpful. Thanks so much for helping. Specially thanks to Felix, Nancy, Celia, Helen, Andy,…
Thank you for being such a wonderful client; it was a pleasure to work with you! We simply wanted to express our gratitude for your support, trust, and business. Customer satisfaction is our utmost concern. Thank you once more, and we hope to have a chance to earn your trust again in the future.
W
Brian Le and his team are highly professional when pricessing my refinance mortgage loan applucation from start to completion. They have excellent communication skills and more to it they all exceled their time and efforts to make the loan process go smoothly and within the time required. Brian made sure that all documents required to process the loan are compliant with mortgage losn regulations, clean and transparence are key to success in getting the loan approved. I was very impressed that my loan was approved in less than three weeks, even faster than the time when I applied with my first mortgage bank firm. I had trust in Brian and his team and of course in Loan Factory. My refinance fee is a very small amount and my 15 year fixed rate of 1.875% are incredible! I do not think other financial firms can beat it because I already investigated it before I made a decision to go with Loan Factory. What they promise will be given ! Thanks a mullion to Brian and his team and Loan Factory. You really raise the bar. Great team, Anh Thuan ! My overall rating is 10+/10. Great great team with room to grow fast and successful. A Thanh
Thank you for great review and trusting us with the loan process. We appreciate your business! If you need any help with your mortgage in the future, don’t hesitate to reach out.
M
Kieu Vo and her team helped us tremendously during our loan process for a new construction home. We were under a lot of pressure to close escrow on time, but Kieu remained so professional, very responsive and helpful. She and her team pulled through to get us to close on time, and we are very thankful. We will most definitely refer our friends and families to Loan Factory. Kieu is a great asset to your company!
Thank you for your kind words about our Loan Factory team. Kieu and the team always try their best to make the loan process as simple and hassle-free as possible! We hope to have a chance to assist you and your family again in the future!
R
It has been very smooth & quick refinancing through Loan Factory. We have refinanced 3 times here and got the best rate. Thanks Lynn & Mel for their excellent service and professionalism. I’m very satisfied & highly recommended to those who are in the process of buying or refinancing their home.
Thanks so much for the great support! Your wonderful review is very much appreciated by Loan Factory team. It is such a blessing to have you as one of our valued clients.
K
I typically don’t comment or review a business. However, I felt I should comment on my positive experiences with Loan Factory and their team in this instance. Let me begin with thank you loan factory team for processing our loan at an exceptional speed. It started with a single phone call I made to Loan Factory on a late Thursday afternoon, and by Friday morning of the following week, our loan was funded and in the process of closing escrow. The takeaway is that the team (Natalie, Nancy, Dat, Celia, Theresa, and Thuan) immediately gets to work on my request. I am impressed with the collaboration between the team members and me to drive the process flawlessly. There are serval factors which I felt it critical to the customer: • Clear and precise documentation. • Courtesy to keep the customer informed. • Availability to address customer concerns. • Be available to assist the customer with pesky terminologies. • The synergy between members drives the project to completion flawlessly. • The customer’s portal is available 24/7 to track the progress. I appreciate Loan Factory for having the technology and a portal to allow the customer to engage with the process seamlessly. Lastly, thank you, Loan Factory and team, for outstanding customer service, and your expertise has helped us secure the property.
J
I used Loan Factory to procure a new mortgage after being referred by my sister in-law. The lending team was very knowledgeable and friendly. Always available to answer my questions. Quinn Le, Frank Lien and Steve Nguyen were my lending team and I was very happy with the professional service I received from all of them. I would gladly pass on this team and this company to anyone I know that requires a new mortgage or refinance service. Thank you for the outstanding service!
Thank you for the time you take to leave this review. Your kind words motivate us a lot. We couldn't have done it without your support.
N
We recently refinanced with the Loan Factory, and it was a wonderful experience. We got a great rate, and the process couldn't have been smoother. Thank you to Freya Dang, Laura Nguyen, and Will Le for assisting us - they took time to explain things to us and was very helpful and responsive. Great customer service!
We will always remember and value your business and trust. It was so nice of you to drop these kind words. Thank you so much!
B
We have refinanced a handful of times throughout the past few years all through loan factory and each time was a great experience. The team of Freya, Will, and Yen were top notch and made the whole process as smooth as possible. They got the process done from start to finish in a timely manner.
We are incredibly grateful that you took the time out to leave us this review. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to working with you again.
K
Loan Factory has been my loan shopping favorite place for many years. Their professionalism, service, low rate and quick response has made customers like me happy. The state of the art online mortgage quote gives an instant rate without having to call and check. Freya, Yen and Will helped to close my loan in just a few weeks, and saving me a bunch of mortgage $$$. They were always available, transparent and kind. Thank you very much.
Thank you for sharing your experience with us. We can’t say enough how much we’ve appreciated your business. Thank you so much.
T
Highly recommended. Anh Vu was working my refinance and did a very good job on my application. Her team was working late for my application to fix the issue before closing date. They offered a best rate and lowest closing cost comparing to other brokers. Thank you Loan Factory team.
We so appreciate your transaction. The review is wonderful, and it makes us, especially Anh Vu, happy to know that we're able to meet your expectation. Thank you so much! We promise to continue delivering you the best service whenever needed.
L
We had our loan with Loan Factory and Brian was such an exceptional agent there. He helped us navigate through everything very fast. We were kind of surprised at the speed of the entire process from the start to closing. We’d highly recommend this company to anyone needing a loan.
Thank you so much for the review. It's really important to us for having more motivation to better assist customers and enhance our services. Our customers are always our top priority. Thank you!
V
Quick to get approved. Took only 3 weeks and very responsive to all my texts and calls, they have a team working on my case I'm very impressed . They are the best in the business. So efficient with how they can give you a quote online and apply for the loan. They have a great tool to use and And didn't charge lots of fees like other brokers. Highly recommend.
Your review is so wonderful. We are truly grateful from the bottom of our hearts for your business. It's so lucky to have you as one of our valued clients. Thank you!
m
I used to have my refinances and purchases with other direct Lenders, believing that I would get the best rate, but I was wrong. On a bundle of refinances a few years ago when the rate was at the bottom, after comparing the rates from various Lenders, I decided to try with Loan Factory for the first time and I love them. Now, I keep coming back for all of my refinances and new purchases. They gave the best rates and great customer services. Nancy and Thai are great Loan Officers. They follow up the rate and even gave me discounts on my point purchase. Nancy and Lynn would work until 7 pm or during their vacations to make sure that my loan went through. Nancy was very patient, writing various pre-approved letters for us. She returned calls quickly and gave me great advices from her knowledge so that my loan could go smoothly. Loan Factory made a great team work when dealing with agents and underwriters. These great experiences and trust I had never have with other previous direct lenders. I would come back for our future mortgage transactions and would highly recommend Loan Factory services.
Thank you for giving us a chance to help you! We really appreciate your business and hope to always have your support.
T
Nancy Nguyen was an amazing loan officer. She was very professional and knowledgeable in the process. She handle my files so well and seamlessly. She is always available every time I need to talk or having any questions or concern about my loan. Every news, every changes, every update she and her team members: Lee Le, Lynn Hoang, and Randy Nguyen sent the alerts to me to make sure my loan went smoothly and got the loan approval quickly. Nancy and her teams made sure my closing and funding date on time. As a result, I got a new home I wanted. Thank you so much Nancy and your team. No doubt about this, I will refer all my friends and family to you, Nancy, whenever they need refinance or purchase a new home. Another thing I can’t forget to mention that Loan Factory are great not just they offer the best rate but they also have good services and nice people. You’re in a good hand when you are refinance or purchase a new home with Loan Factory.
Thank you very much for your review. I really enjoyed working with you and hopefully, we can work together again in the future!
V
Thank You An Le from Loan Factory for helping me get the loan that I needed for my dream home. An Le was very professional and knowledgeable in the process. He answered all my questions and kept me inform of the whole process involved in order to make it a smooth stress free transaction. He shop around and was able to get me the best rate as I also check on rate myself. I've been through a couple of home refi and purchases and I got to give it up to An Le as the go to guy for loan. Thank You An and I will refer all my friends and family to you for all their loan transactions.
Thank you very much for the five-star review. I am delighted to receive your compliment. We value your trust and confidence in us. We sincerely appreciate the opportunity to showcase our excellent service and lowest rates to you. We look forward to serving you again in the future and thank you in advance for all future referrals from you.
S
A HUGE HUGE HUGE Thank You to the entire Loan Factory, especially chị Nancy Nguyen and Lynn Hoang for helping me closed my first home. Buying a house was extremely stressful process for a first time buyer like me, but thanks to chị Nancy and Lynn for making the loan process so easy. Thanks you guys for being there to assured me not to worry too much and let you do the work. Thank you chị Nancy for all the advice and helped me locked a good rate when current rate interest rate is skyrocket . Thank you Lynn for answered all my questions and follow up my loan application from beginning to end. Again, deepest gratitude to Loan Factory and all the team members who made my dream home become a reality!!! I will definitely recommend Loan Factory to all my friends and family!!!
Thank you so much for your thoughtful review. We truly appreciate your business and hope to have the pleasure of serving you in the future.
A
Kira Mai is awesome and provides superb support and knowledge throughout the whole process. Laura Thu Nguyen assisted me as well when Kira was out and was also outstanding. I also interacted with Will Thinh Le as part of the loan process. The whole team was efficient, professional and patient to explain every step and details. The rate and fees are as divided and super competitive from loan factory. I'm doing another loan from loan factory at the moment since I'm Very happy with them.
Thank you so much for your kind words! We are happy to hear that you are satisfied with our services and that we were able to serve you with care through the transaction! We look forward to doing business with you again in the future and hope you may refer Loan Factory to help your close and loved ones!
M
I just want to thank Loan Factory for an excellent job in handling my husband and my loan refinance. We had a wonderful team. Freya was outstanding. They kept us updated on every step of our loan process. Refinancing has always been a stressful task for me but they were the best team by far that I have ever worked with. She returned our phone calls immediately and we could always check our email for updates. I would definitely recommend them to anyone looking to refinance.
Thank you for trusting us and for the review! We are so happy you had a great experience working with us. We would be more than happy to help you again with your future financial needs!
V
First time working with Loan factory team. Tom Le is nice, good costumer care and support. Highly recommend!! I'm will contac Loan Factory if I want to refinance or buy new home. Thank you so much!
D
We recently refinanced our mortgage with Loan Factory. The team that assisted us (Brian Le & Will Le) were very professional, courteous and extremely responsive to our requests. They guided us through the process with ease and were able to close our loan within 3 weeks! I would definitely recommend using Loan Factory for any refinancing needs to friends and families.
Thank you for trusting us! We appreciate the time you took to share your experience working with our team. Your satisfaction is our utmost concern. Please don't hesitate to contact us with your future financial needs.
T
Loan Factory had been very helpful during my home buying process. My loan officer, Nancy, was very attentive, knowledgeable, and was able to help me close quickly even with a very short deadline. Thank you so much to the Loan Factory team!
Thank you so much your review. My team and I really appreciate your business. We hope to have the opportunity to serve you and your beloved one again in the future.
K
After getting quotes through several different agents, I decided to go with Loan Factory to refinance my mortgage. All of the Loan Factory employees that I worked with were fantastic including An, Mel, and Entee! They took the time to walk me through the process and made it easy to compare different lenders to get me the best rates. Entee in particular was extremely kind, patient, and helpful. I would 100% recommend Loan Factory for their services.
Thank you so much Chị Thảo, Entee and team hope to have another chance to assist you in the future with all your mortgage need.
K
I recently close on an investment property for my family with Loan Factory. The process was so smooth from the star to finished and I am able to obtain a great deal for my investment. The team at Loan Factory is very professional, knowledgeable especially Madelyn and Logan. They were able to answer all of my questions and help me a lot.
Thank you for being our valued customer. It was a pleasure assisting you with your loan. Our team tries hard to provide the best service by answering all your concerns in every step of the loan process. We truly appreciate your business and the trust you've placed in us.
A
The whole team at loan factory was great. I mostly worked with Nhien Tran as my processor and she was very responsive via text and always answered my calls. I had a purchase with a very quick close and needed a few changes made at the end of the process. The whole loan factory team was responsive and accommodating and they got my loan closed on time with no issues at all. Thanks team!
Sincerest thanks for your business and feedback. We're truly lucky to have such a great client. It's so amazing that we can help you with your transaction. We'll always remember your support and trust. We hope to have the pleasure of doing business with you in the future.
M
I used rLoan Factory for refin cash out for the first time in Dec 2021. The team (Linh Tran, Helen Nguyen, Steve Nguyen and Emi Le) did a good job at finding competitive rate. They can use a little bit more organization, but overall, they offered the best rates and lowest closing costs for my loan, so I'm happy with the service. Will definitely use them again for my future refin and purchase.
We're so grateful for your business and trust. No language can ever express our appreciation for the support we got from you. We truly appreciate the time you took to share your experience working with our team. If you need any assistance with your mortgage in the future, we're more than happy to help.
Y
I just had a wonderful experience refinancing with Loan Factory in Orange County. They got me a great rate. Thanks to team Linh Tran, Laura Nguyen, Steven Nguyen and Jessica Pham, they were awesome and efficient and make the whole refinancing process simple and easy. Thank you!
Thank you so much for choosing us for your home refinancing needs. We truly appreciate the time you took to share your experience working with our team. At Loan Factory, we promise to deliver the best service by being there for clients through the whole process of the loan. Please don't hesitate to contact us with your future mortgage needs.
J
I was kind of skeptical seeing all these 5 star reviews on Google and couldn't believe it at first, but Loan Factory deserves all the praise now that I've closed my VA IRRRL refinance. I've talked to 3 other brokers/lenders before to reaching out to Loan Factory for a VA Cash Out / VA IRRR refinance and Loan Factory had the lowest rates & closing costs! Loan Factory's prices are very transparent and you get see & choose which lenders you want to work with. In my case, I wanted a lender with superb primary mortgage servicing ratings in addition to low rates, ended up going with Rocket Mortgage. I had Felix Nguyen & Lynn Hoang working on my application. These two were very responsive, professional, and extremely easy to work with. Everything went as planned and I'm extremely happy with the level of service I've received. I have no hesitation in recommending other Veterans in getting a quote for a purchase mortgage or refinancing with Loan Factory. Will definitely be back in the future for my loan needs!
Thank you so much for the review. It's really important to us for having more motivation to better assist customers and enhance our services. Our customers are always our top priority. Thank you anh James
A
LoanFactory team helped me find the best rate and secured a loan for my first home quickly. I did my shopping and their rates are the lowest. We were able to close escrow sooner than expected! I am very happy with their service, especially with Nhien, my main point of contact. She was very helpful, friendly yet professional in all of our communication. I would definitely recommend their services to friends & family.
We would like to express our gratitude and thanks for the wonderful compliment. Loan Factory team, especially Nhien, just wanted to let you know how much we appreciate your support, trust, and business. Our company values put customer satisfaction as top priority and we are committed to our customers. Thank you again and we hope to always have your trust.
L
The whole process was smooth. This is my second mortgage refinanced with Loan Factory. And both times were great! I like it when I could talk to the team directly without wait. Very much all documents were easily uploaded via links. Thanks Nicole, Freya and Steven for extra effort with all the documents and daily rate updates. Definitely the place to go. On top of that, I’m satisfied with the rate and the cost. Highly recommend Loan Factory.
We are so touched by your compliment. Thank you so much for being our valued customer. It was a pleasure assisting you with your loan. Loan Factory team always tries our best to help clients get the low rate and provide the best service. We are committed to our clients and truly appreciate your business and the trust you've placed in us.
t
I recently was able to close on a home with the help from Loan Factory. Nhien was my agent and she was very helpful throughout the entire process; she was quick to response to my concerns and helped me close escrow on targeted date. Highly recommend Loan Factory for your mortgage loans (ask for Nhien).
Thank you so much for your review, we hope we will have another chance to help you in the future. Let Loan Factory be the one stop for all your mortgage loan needs.
H
My Escrow for a SFR house in Westminster CA is finished and closed. I would like to thank Loan Factory team, including Nhien Tran, Lee Le, Randy Nguyen, and especially Ba Khiem, for assisting my loan application throughout this escrow. Everyone in the Loan Factory team has been working hard and diligently in coordinating and responding to Lender's requirements and challenges. I really appreciate it and hope there will be a chance I will work with you again in the future.
Hi anh Dai, Thank you for trusting us! We appreciate the time you took to share your experience working with our team. Please don't hesitate to contact us with your future financial needs. Have a great day!
美
As a new client to Loan Factory, I was happy with the result and I want to thank you PHOENIX VU AND KIEU VO who had helped me to complete the loan process and successfully close my loan with a good rate. It was a great experience for me with them. Thanks! Allen
Thank you for taking the time to share your thoughts. The team is overjoyed to know that they have met your expectations. Please help spread the word to your friends and family, and let us know if you need help with your mortgage again in the future.
H
I have a specific situation that I need to close my loan within 14 days. I started the refinance application on 3/8/22 and finished on 3/23/2022. Special thanks to loan officer An Le, loan processor Will Thinh Le, and Mel Phan. They expedited the refinance process and answered all the questions that I had. When I had questions, I emailed or texted them late or on weekend, they responded within an hour. They explained clearly all the fees, required documents and reasons why they needed them. I highly recommend loan officer An Le. He is transparency, passionate, and accountable for what he is doing.
Thank you for your compliment and great review. We are so grateful that you and your families have chosen Loan Officer An Le and Loan Factory for your financing needs. We love having the opportunity to serve you! Again, thank you for your business and future referrals from families and friends.
p
Ryan Domingo and Vy Kieu did a great job during my entire loan process. They followed up very closely make sure nothing fell out or missed. My loan can be close in 2 weeks if I wanted it to. I had a pleasant experience working with them. Thank you Loan Factory, Ryan and Vy.
Hi chi Paulina Thank you for trusting us! Ryan and Vy appreciate the time you took to share your experience working with our team. Please don't hesitate to contact us with your future financial needs. Have a great day!
T
Bought a home with the help of my parents and went through Loan Factory. Applying online is really easy and their rates are really competitive. When I first applied I was afraid that I would just be another number or random client to them since, to put it bluntly, this was a loan FACTORY. However, the communication with Nancy, Nhien, and Celia went really well. They were easy to call and replied to emails really quickly. I was even able to get a hold of Nhien during the weekend for an "emergency" bc she needed to verify something with the selling agent. Another plus for me was that my Vietnamese parents, who were helping me buy the house, were able to ask questions and talk to them without any language barrier. If you're a first generation born American, you know what I mean.
Thank you so much for your review. We are glad we had a chance to help you. We hope we will have more chance to help you in the near future.
L
Loan Factory having amazing team. Especially Yen, she help us to refinance our Loan, with her enthusiasm our new rate was perfect. Very professional, highly recommended
It's our pleasure to help you with the loan process. We're so thankful for these wonderful words that you have shared here. We really appreciate your business and hope to always have your support.
M
Everyone in Loan Factory made purchasing a house so much easier! They work so efficiently as a unit with so much urgency to get the job done. A huge thank you to Nancy, Tianna, Thuan, Randy and Tom for such an orchestral working unit. You guys are the dream team! Highly recommended!
Thank you so much for taking the time to write a lovely review. We hope to have the opportunity to assist you again in the future
T
Such a pleasant experience closing our first home purchase with LF. Even though we have some hiccups on the signing schedule with Loan Processor, Dennis and Nancy took initiative and did their best and even assisted me after their working hour to accommodate my signing schedule on time so we didn’t delay our loan process.
Thank you so much for your review, we hope we will have another chance to help you in the future.
P
Loan Factory was able to help me purchase my first home with flawless execution and support. Everyone was very responsive and helpful - I would highly recommend Loan Factory to anyone who is looking to purchase a home.
P
I am so happy with team of Nhien & Celia's great help. They are very professional. Follow up my loan very smooth. I got quick and smooth loan closing. Again, thank you so much for your help!!
Thank you so much for your kind words, we really look forward to working with you again in the future!
H
To whom it may concern: This company, LoanFactory, is not only offer good quality, good services, responsive, and professional but also give us as a buyer and a borrower a most trustable, knowledgeable, and helpful team to work with and resolve our complicated case to the end smoothly. With all respects and highly appreciated to LoanFactory team, specifically to Nathan Tran, Randy Nguyen, Celia Than. Thank you very much from your hard-working, so we can purchase our dream home, today! We wish you all the best! Howard
Congratulation on your new home! Thank you for leaving us this 5-star review. We are so touched by your compliment. We at Loan Factory truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. If you need any help with your mortgage in the future, don’t hesitate to reach out.
X
I highly recommend Loan Factory. Especially Nhien and Vy are very professional. They are very responsive, making the process of purchasing a home efficient, timely and successfully. I greatly appreciate their enthusiasm. Big Thanks to Nhien and Vy for a successful purchase of my new beautiful home.
Thank you for giving us a chance to hep you!
t
Loan Factory and their team was excellent from beginning to end, especially Nhien Tran and Vy Kieu. At first, Nhien guided us through the big picture and help to prepared for every scenarios. She calculated our DTI precisely, the actual approval came very close to what we had pre-approved for. After that, Vy took over, she’s very detail-oriented. She prioritize our needs, make sure us to understand the situation and keep us informed. I usually don’t check my phone early morning, but she always give us updated. 10/10 I would recommend for anyone.
Thank you very much for your review. I really enjoyed working with you and hopefully, we can work together again in the future!
J
They did a great job helping us buy a house. I would highly recommend Loan factory to anyone looking to do the same. Very easy and efficient!
Hi Joseph, Thank you for trusting us! We appreciate the time you took to share your experience working with our team. Please don't hesitate to contact us with your future financial needs. Have a great day!
p
Excellent service. Customer care was top-notch they were willing to answer all my questions, was patient, and followed up with me frequently. I highly recommend loan factory!
Hey Peter! Thank you so much for your feedback. Your advocacy means the world to us, and it was a true pleasure working with you during the process — We’re so stoked you’ve chosen Loan Factory! Thanks for giving us the opportunity to grow with you. Looking forward to serving you again in the future! :) Cheers,
V
Thank you for your service and I'm appreciated so much especially to Vy Kieu and Entee Bui, they have been helping me with so much valuable infos and needed documents in order to get my loan went through and there it is! I got my first house and I'll do with Loan Factory again as long as I have a chance and also I will prefer my friends and families to use their services. 5 stars for the service! Highly recommended!
Thank you for taking the time to share your thoughts. The team is overjoyed to know that they have met your expectations. Please help spread the word to your friends and family, and let us know if you need help with your mortgage again in the future.
T
Our refinance experience was great ! Maxence always stayed on top of all the communication request. Big Thanks to Loan Factory team to make it happened. !!
Thank you very much for your review. I really enjoyed working with you and hopefully we can work together again in the future!
M
I was very happy with Loan Factory team. Special Thanks to Nhien Tran & Mel Phan, who worked very hard to speed up to close my file within 3 weeks. They are very profesional and knowledegable.
d
Our loan completed early, thanks to Nhien and her team at Loan Factory. I also thank to Trang for providing the approval letter within 24hr during the weekend so we can submit the offer on time. Great work Loan Factory.
Thank you for being our valued customer. We’re so lucky to have your support through the whole transaction and hope to have a chance working with you in the future!
p
I got referred to Loan Factory by my brother and brother in law who did their refinance 2 months ahead of me. I’m so impressed with the service of Freya Dang and her team. Their loan processing service is fast, courteous and professional both on and off line. I’d like to thank Freya personally for getting my refinance done in about three weeks. I would recommend Loan Factory to anyone who is seeking a painless refinance or loan services. Thanks to all!
We want to tell you how grateful we are for your business. It’s good to have your support in the entire transaction! Thanks for this amazing review!
K
We were very impressed with the young staff at Loan Factory for their professional service. The refinancing procedure is always stressful but they were able to always remain calm and courteous throughout the entire process . We really liked their honest and reliable service. They always returned our calls and emails in a timely manner. They followed up with their promises. We have referred our family and friends to Loan Factory for mortgage needs and highly recommended them to anyone who needs mortgage loans. With many unscrupulous so-called mortgage businesses out there, we need to support honest businesses who keep their words and have integrity in what they do. We have done no less than 15 loans and refinancing in our lives but this is the first time we had such a pleasant experience. Five stars for Loan Factory!
We can tell that we truly enjoy helping you throughout the transaction. Your support and trust mean so much to us. Once again, thank you for being one of our valued clients.
A
My husband and I had a great experience with Loan Factory. We refinanced our home loan with Loan Factory. Brian was very helpful and responsive. He patiently answered all the questions I had. The whole refinance process was smooth and fast. Thanks to the team that we worked with - Brian Le, Laura Nguyen, and Randy Nguyen. I would recommend going through Loan Factory if you need to refinance your home loan.
Thank you for your business and your trust. It is our pleasure to work with you.
P
The refinancing process was quick and easy. Jorge and Lynn was really helpful and responsive to inquiries and always willing to go the extra mile to explain items that my husband and I were unsure of. Additionally, we got reminders of what to do throughout each part of the refinancing process. I would definitely recommend that anyone give Loan Factory a go! :)
We are so grateful for your 5-star-review. We work really hard to offer the best rate and best customer service, we are more than happy to see that reflected on your loan that was just closed with us. Thank you once again for your compliment. Let us know if we can help with anything else in the future!
S
Highly recommended. It was a wonderful experience working with Loan Factory. Loan Factory provides great rates and professional customer service. The process was quick & easy, efficient and transparent. I like being able to do and track everything online and get real time quotes everyday. Special thanks to Lynn, Laura and Steve for their excellent customer service, especially to Lynn. She was phenomenal - responsive and patient. She has answered all my questions promptly throughout the process and assured me peace of mind.
Sincerest thanks for your business and feedback. It was very kind of you to leave this wonderful review. Our goal is to always provide the best services and to valued customers. We are grateful to you for choosing Loan Factory and hope to have a chance to work with you in the future.
M
Thank you Brian Le, Yen Vo, Will Le for the great experience I had with all of you during the refinancing of our property. This great team helped me from A to Z. They were fast, helpful and professional as well. Brian always patiently answered all the questions I had. Sometimes He had to remind me to check email and followed up with me to secure a fast and smooth transaction. My husband and I were very happy with the loan term and rate Loan Factory offered and the closing cost compared to other brokers was much much less. Once again thank you. This team is an asset to the company.
Thank you for being our valued client. We are honored to have great clients like you. If you need any help with your mortgage in the future, don’t hesitate to reach out.
N
It's great to have Loan Factory helping me to refinance my home. Team members are nice, polite, patient, and responsive, and I felt easy to talk with. The online website allowed me uploading required documents, and I could monitor the refinance process clearly. 5 starts! Oh, the bottom line is I got a low interest rate and low closing cost. Thanks!
We would like to express our gratitude and thanks for the wonderful compliment. Loan Factory just wanted to let you know how much we appreciate your support, trust, and business. Our company values put customer satisfaction as the top priority and we are committed to our customers. Thank you again and we hope to always have your trust.
D
Nathan Tran was beyond professional and dedicated when it comes to customer service. He definitely played a huge part in making it possible to purchase my first home in California. Also shout out to the whole Loan Factory team members who have cared and guided me through every step from pre-approval to close of escrow. Highly recommend Loan Factory and Nathan’s team for anything mortgage related.
Thanks very much for spending your time to drop these kind words. The team has tried their best to give you the best service. Your satisfaction is our utmost concern and if you need help with your mortgage in the future, we're more than happy to help.
L
A special thank you to Felix Nguyen and his team members from Loan Factory. I was looking to refinance my house to a lower interest rate with a reasonable closing cost. After four months of trying to find an ideal rate, we were able to close the loan. Felix has been especially patient and helpful in aiding us throughout the process and promptly respond to any of our concerns or questions. Overall, the loan process itself was very quick, the loan was approved within 1-2 weeks. I would definitely recommend Loan Factory.
We can't thank you enough for your business and support. It was very kind of you to leave this wonderful review. We hope to have a chance to serve you in the future.
J
I had the GREATEST experience with a great team ( LAURA, AN NGUYEN and WILL LE).They are very PROFESSIONAL and very HELPFUL. They answers all my questions very fast and explain everything in detail. I have closed the refinance within 2 weeks and got a lowest rate possible for me. You guys are the best ,thanks again. I will definitely work with Loan factory again for any home in the future and referring more friends to Loan factory.
We sincerely appreciate your business and support. It was really thoughtful of you to post such a lovely review. The Loan Factory team just wanted to express our gratitude for your continued support, trust in the whole process. Customer satisfaction is a primary priority for our company, and we pledge to give them with the best service possible. Thank you once more, and we hope to have your trust in the future.
K
This review is way over due. This is my first time applying for a loan and I was helped by a friendly and fast-responsive team from Loan Factory. The team guided me throughout the process and helped me with the lowest rate I can get. The loan process was smooth and fast. No hidden fee, straightforward business, following ups on a daily basis, professional. Thank you, Linh Tran, for answering my calls every time! Thank you, Steve Nguyen, Nicole Dang, and Florence Han for the loan status updates and following ups! I would definitely recommend Loan Factory to my family and friends.
Thank you so much for taking the time to write a review for us! We're delighted you had such an excellent experience with us. At Loan Factory, we strive to provide top-notch service to all of our customers by being available to them and assisting them throughout the whole loan process. We're thrilled that our team was able to assist you with your transaction! We hope to have a chance to serve you for future mortgage needs.
s
What a great experience working with the team from Loan Factory especially Dinh and Linh. Just refinance my house and it went very quick, smooth and professional. The way they treat me I can assure you it is really hard to find like them. Thank you for your service and will recommend you to my family and friends for sure.
We're very grateful to you for these wonderful words that you have shared here. We are truly blessed to have great client like you. We strive to keep our clients well informed and to keep the process as simple as possible! Thank you for reaching out to us and supporting us. We will always remember your business and trust.
C
Nancy and her team were awesome! They were able to close my mortgage loan in 14 days! Nancy was very quick, responsive, and friendly. I would definitely go back to Loan Factory for mortgage refinancing needs.
Thank you so much for your kind words! We are happy to hear that you are satisfied with our services and that we were able to serve you with care through the transaction! We look forward to doing business with you again in the future and hope you may refer Loan Factory to help your close and loved ones!
J
I am a repeat customer at loan factory for many years. My most recently one was last month, we closed escrow within 21 days smoothly as always. This time i worked with Freya Đang and her team. They are professional, responsible, reliable and knowledgeable. They speak English and Vietnam fluently. If you need to borrow loan, come to them, they offer good interest rate, low cost and no closing cost. I will definitely come back again.
d
I am highly recommend Loan Factory to everyone who need loan services Brian Le and Laura Nguyen are very professional. They are knowledgeable and very responsive. They make the loan process look so easy and simple. They completed my refinance loan within one week which is amazing especially at this busy time Thank you Brian and Laura again.
We're very grateful to you for these wonderful words that you have shared here. We are truly blessed to have great client like you. We strive to keep our clients well informed and to keep the process as simple as possible! Thank you for reaching out to us and supporting us. We will always remember your business and trust.
E
I'd recommend Loan Factory to my friends who are planning to buy a house or refinance. They have very good rates. My loan officer - Nancy Nguyen - is really efficient and fast in her ways. She is also very responsive to any of my questions. Everything happened smoothly during the whole process and I appreciated their service! Thank you!
Thank you for taking the time to write us this! We're glad that you’ve had an excellent experience interacting with Nancy. At Loan Factory, we strive to serve all our customers with top-notch services by being available for all customers' concerns and assisting them every step of the entire loan process. Our team will continue to provide you with our best professional service whenever needed.
T
It was great working with Freya and the team. The whole refinance process was quick and clear. They have the software thats help collecting the information faster. Mortgage rate is very competitive. I definitely will work with Loan Factory again in the future
Thank you so much for your business and feedback. We're extremely fortunate to have such a wonderful client like you. It's incredible that we're able to assist you with your transaction. We'll never forget your kindness and belief in us. We hope to have the opportunity to work with you in the future.
T
Highly recommended. They have the best rates. Went straight to Rocket Mortgage, filled up online forms, Rocket’s rate is higher than Loan Factory. I got a lower rate from Loan Factory with Rocket Mortgage financing it. I don’t know how these guys do it. Aside from low rate, the staff are excellent. They are responsive, on top of every thing. They always sent reminders to fill up forms or submit documents. My refinancing went smoothly.
Hello Tony, thank you for taking the time to review us! We’re glad that you’ve had an excellent experience with us. At Loan Factory, we strive to serve all our customers with top-notch services by being there for our customers and assisting them every step of the entire loan process. We’re very happy that our team was able to help you with your transaction!
A
I am very glad that I selected Loan Factory for my home refinancing need, it was one of the best financial decisions that I made 👍. Not only that I got a very good APR for home refi, the loan was approved and closed in roughly 3 weeks, much faster than I thought. Also, I would like to say thanks to Felix Nguyen, one of the young but very dedicated, very knowledgeable Loan consultants who helped me every step of the way to accomplish my financial goal!. Best wishes to Loan Factory and all of its staff and thank you for your valuable service to our community!
Thank you so much for sharing your experience working with us! The review is amazing; it was nice to have such great support from you throughout the transaction. The company and especially Loan Advisor - Felix Nguyen, are very proud to be able to accompany and support you at every stage of the refinance process. Your business and trust will be forever treasured at Loan Factory.
N
This is a professional team work, they helped to get my home refinance done quick with the lowest rate. Thanks Loan Factory and special thanks to Hieu Đặng who is very responsive and helpful. She answered all of my questions professionally. I will definitely come back with their business again.
We are really fortunate to have such a wonderful client as yourself. Thank you very much for this wonderful review. We are grateful for your support throughout the process. Please don't hesitate to contact us if you ever need assistance with your mortgage in the future.
H
Loan Factory did have me to refinance my house 2 times. They did very quick if you are qualify and give all requiring documents. It will be no point, no cost. The loan will be closed in less than 10 days. The employees are very friendly, highly professional, and helpfully. Thanks!
Thank you Henry for your kind words for our team at Loan Factory. That is what we strive to do day in and day out to make the refinance process as simple and hassle-free as much as possible! We look forward to helping you and your family again in the future!
R
We received professional and helpful service on our first home purchase. Every question we had was answered in a timely manner. Loan Factory was easy to talk to and made sure we understood everything that was presented to us. We were very pleased with the interest rate we received. We will absolutely use Loan Factory again in the future.
Thank you for your kind words. We truly appreciate your amazing compliment for our efforts. We are also grateful to have your incredible support throughout the entire transaction. Our team will continue to provide you our best professional service whenever needed.
S
I was introduced to Loan Factory, Inc from a relative who recently refinanced his home with Loan Factory. I was impressed by professionalism, knowledge, and responsiveness of the team of young and experienced loan officers/originators from Loan Factory. I refinanced multiple properties with Loan Factory. All of my properties were closed and funded in 4 weeks or less. I was able to save thousands in closing cost and with lowest interest rate available. Extremely happy with the service provided by Loan Factory team. Big shout out to Yen Cao, An Nguyen, and Tom Tu Le for the excellent service. I strongly recommend Loan Factory to everyone.
Thanks for this amazing review! Your support means a lot to Loan Factory team.
J
I enjoyed working with Lynn of Loan Factory for refinancing. She was able to lock in a rate of 3% on an investment property. She's always on the call, responsive, professional, and answers all me questions. My experience with Loan Factory has been extremely positive.
it's my pleasure. Thank you so much for working with us and dropping these kind words. It was so great to work with you and be able to meet your expectations. Please let us know if you need any help with your mortgage in the future, we would like to help.
M
So my buddy who does lots of rentals and real estate investment stuff recommended Loan Factory. He said he used them almost exclusively as they were fast and cheap, although if I wanted white glove concierge type service he gave me an alternate higher rate lender as an option. I wanted cheap so I used them. An Nguyen was great and super responsive to Q's. I probably spent 2-4 hours gathering the documents, <1 hour on the phone with An in total, and then 1hr to sign (at my home). My payments are 800 less a month, and so 40-50K'ish saved for the life of the loan. Not an oh my god, " Little Jimmy can have that operation now" moment but definitely not complaining. I would recommend and will use them when this stupid housing bubble crashes to buy my next property.
Thank you so much for the review. It's really important to us for having more motivation to better assist customers and enhance our services. Our customers are always our top priority. Thank you!
A
I completed a refinance with LoanFactory and had a wonderful experience. They were extremely fast, and we went from locking in the loan to closing and funding the loan in 3 weeks. Freya, Helen, and Steve took care of me. They were on top of everything. They proactively reached out by phone when they needed anything from me. As well, any emails I sent in asking a question were responded to in less than in hour, in most cases, within 15 minutes. I appreciated the ease of reviewing rates and I found that they were accurate and were true to closing. Once you complete your application, you’ll get rate email every morning. Once you’re ready, you can lock it in and move ahead. Somethings that were exceptional to LoanFactory are their rates. After comparing around, I found that the fees were significantly lower. The title company that LoanFactory works was also 25% cheaper than other companies. Overall, if you’re looking for someone to work on getting the best deal for you, I highly recommend LoanFactory and to work with Freya, Helen, Steve, and the team.
Loan Factory team is overjoyed to assist you in completing your loan application in a timely and efficient manner. The team is ecstatic to be able to walk you through the loan process step by step. Thank you again for choosing Loan Factory and putting your trust in us so that we can grow and offer more in the future.
t
I was helped to refinance my mortgage with lower rate. I am very satisfied with the Loan Factory team, and I specially thank you Freya Dang. She had excellent customer services and communication skills. She was professional! Highly recommended!
Thank you very much for your thoughtful review! We are happy to learn that you are pleased with our services and that we were able to provide you with prompt and courteous service! We hope to do business with you again in the future, and we hope you will recommend Loan Factory to your friends and family!
K
Loan Factory team is amazing. They closed my loan in less than a month. My refinance was smooth and easy thanks to Felix Nguyen and his team Lynn Hoang, Will Le, and Kaylin Pham. Felix was my main contact and he was very patience and answered all my questions and concerns in a timely manner. Highly recommend Felix and his team for your next refinance.
We appreciate your business and confidence in us. There are no words that can adequately express our gratitude for your support in the whole process. We appreciate you taking the time to tell us about your experience working with Felix and the team. Please do not hesitate to contact us in the future if you require a need with your mortgage.
T
Very impressed with the service provided by Loan Factory and the team led by Linh Tran (and Mel Phan, Will Le and Jessica Pham). They moved at the speed of light and got things done better than any prior lenders/brokers that I’d worked with. I'd highly recommend Loan Factory for your financing needs!
We can't thank you enough for your business and support. It was very kind of you to leave this wonderful review. We hope to have a chance to serve you in the future.
K
We worked with Loan Factory last month for our refinance needs. The whole process of refinance was very fast and smooth transaction. We were returning customers and recently closed 2 refinance files with Loan Factory in August, 2021. We would like to give our thanks to Lynn Hoang, Laura Nguyen, and Will Le. They are very professional, knowledgeable, reliable, and responsible. Great team work! Loan Factory's web site is so great and convenient if you want to search the interest rate with option that fit to your needs. I noted the website recently has shown "best lender" that is offering interest rate and closing costs/credits and I really like this feature. We are very satisfied with their services. Our pleasure working with Loan Factory's team. I recommend Loan Factory whenever you need applying for mortgage loan or refinance needs.
The trust and support you gave us was invaluable. We are really thankful to have a great client like you! Thanks for everything!
M
I have done refinance for my houses many times but this time I feel the best out of those times. I definitely refer friends and families to Linh/Thuan to help them with refinance. I am looking forward to work with them again in the future.
Thank you for working with us. Your satisfaction is our utmost concern! We promise to always provide our clients with an excellent service that they deserve. Thank you again!
S
We reached out to Loan Factory for the mortgage refinance. Its amazing how these people work with you to make the process easy for the customer. They all (Linh Tran, Yen Cao, Steve Nguyen, and Jessica Pham) were prompt to respond to any questions/queries by email, texts and phone calls. The loan closed very quickly and and beat the expected timeline. Keep Up The Good Work !!!
We want you to know how much we value your business and this positive comments. Please accept our heartfelt gratitude. Many thanks for the opportunity to help you with the loan. Please let us know if you need any assistance with your mortgage in the future!
A
This was a first refi transaction with LOAN FACTORY. Bryan Le was my Loan Advisor, he helped me all the way from start to finish. His professional knowledge and patience were the key for a smooth and rapid loan closing transaction. I absolutely recommend Loan Factory for your future refinance or purchase real estate loan needs.
Thank you for the amazing review and for trusting us. We're so thrilled you had a great experience! We value your business!
N
I had used Loan Factory for refinance after being referred by a friend. This was my first experience outside a bank and I am very pleased with it. Loan Factory provided me with the lowest rates possible compared to other lenders. Nancy, Nicole and Steve were very professional and quick to respond to all my queries in detail.I was able to close the loan in a very short time than I had expected amidst the pandemic. Big shout out to Nancy, Nicole and Steve for helping me throughout the loan process. I am very impressed by the quality service provided by Loan Factory and would recommend them for anyone looking for a home refinance or purchase. I recommend Loan Factory 100%!
Thank you for the time you take to leave this review. Your kind words motivate us a lot. We couldn't have done it without your support.
J
I did the refinance with Loan Factory for both of my properties recently. Very satisfied with the services and professionalism of all staff. Everything went smoothly and communication was great. I have very busy work schedule but they worked it out with me and no major issues throughout the whole process.Special thanks to Linh Tran, Luan Duong, Steve Nguyen, Florence Han for all the efforts, time and prompt responses.
We're overjoyed you left this 5-star rating. It was wonderful to read your review. Our company values put customer satisfaction as top priority and we are committed to our customers. We truly appreciate the trust you've placed in us.
J
we just finished the refinance of our primary home and investment property, we had contacted three loan brokers and after a detail comparison between all we decided to work with Loan Factory, their team work are amazing and I wanted to shout out to Kieu Vo, Nathan and Ethan who made the process a breeze, they fully explained the process from A to Z and keep you in the loop each step of the way, loans were closed quicker than we anticipated and rates are lower than others who we also did contacted. Overall we are very satisfied and did recommended Loan Factory to our friends and family for their financial needs. Thank you team! You did a great job for us.. Jim & Lyn
Thank you so much for choosing us for your refinance needs. It was so kind of you to leave us this wonderful review. Your support means the world to us.
K
Quick and easy with Loan Factory! A special thanks to Freya, Steve and Nicole at Loan Factory for helping me with the refinance process. They responded to me within the same day after I applied for a loan online. I was able to close my loan within 2.5 weeks without hassle.
Thank you so much for choosing us for your refinance needs. It was so kind of you to leave us this wonderful review. Your support means the world to us.
S
I'm so happy with Loan Factory service to get my home refinance cash out with the lowest interest rate and no closing cost. It’s imaginary fastest process to get my loan approved within a couple of weeks. Specially thank you Anh Vu and her team (Helen, Steve, and Scott) for their professional services as loan officer. I also want to thank you Wilson Liu for his advice. I will refer this professional business to my friends and family in the near future. 10/10.
We're writing to say thanks for your transaction. We really appreciate you supporting us in the whole process. Our company values put customer satisfaction as top priority and we are committed to our customers. Thank you again and we hope to always have your trust.
L
This the second time I employed Loan Factory to refinance my property. The group of Linh Tran, Nicole Dang, Steve Nguyen, and Florence Han has done exceptional job. They respond quickly and explain clearly when I have any question. I definitely recommend their service to any one that needs to refinance or buy a house.
We are truly blessed to have a great client like you. Thank you for this amazing review. We always appreciate your support through the whole process. Please don't hesitate to contact us if you need any help with your mortgage in the future.
K
We did a refinance cash out on our home and Loan Factory met and exceeded our expectations. Very responsive to all my questions and concerns. Would definitely work with them again!
Thank you for taking the time to review us! We’re glad that you’ve had an excellent experience with us. At Loan Factory, we strive to serve all our customers with top-notch services by being there for our customers and assisting them every step of the entire loan process. We’re very happy that we were able to help you with your transaction!
L
This is my 2nd time refinancing with Loan factory and this time with the help of Felix, everything went even smoother. He is so professional and knowledgeable. He helped me locked in a great rate and expedite the closing process within a couple of weeks. I will definitely refinancing again with Loan factory especially with the help of Felix.
Thank you for being our valued customer. It was always a pleasure assisting you with your loan. Felix and the team always try their best to help clients to close their loan applications smoothly. We truly appreciate your business and the trust you've placed in us.
N
We’ve successfully closed our refi out with Loan Factory. We’ve extremely been happy with the lower rate, cost, prompt and digital service Loan Factory offered. We highly appreciate the team: Linh Tran, Steve Nguyen, Yen Cao, and Jessica Pham for their professionalism, dedication, expertise, courtesy, and friendliness. They kept us daily updated and quickly answered our questions out of the process. We strongly recommend Loan Factory for your refi needs. Go Loan Factory!
N
Loan Factory helped us refinance our loan within a month. We were constantly given updates on our timeline. Quick turnaround whenever we had questions. It was a seamless experience thanks to Linh, Nicole, Steve and Florence. Thank you again!
Thanks so much for the great support! Your wonderful review is very much appreciated by Loan Factory team. It is such a blessing to have you as one of our valued clients.
M
My wife and I have refinanced numerous times as interest rates kept dropping. Working with Loan Factory was by far the easiest, most stress free refinance process we've experienced. Freya, Mel, and Will are always available to address any issues; e-mails, phone calls, and texts were always returned timely. Overall this was a very streamlined process, customer service is very important to me and I would highly recommend Loan Factory.
It was so kind of you to leave this amazing review. Thanks for your help throughout the whole process. You are our valued client, your kindness and trust are much appreciated.
H
Loan Factory is a legitimate company that helped me to get my loan processed and approved in less than 20 days. Brian Le, Yen Cao and Will Le were assigned to my case, and they did a spectacular job. The three were extremely responsive, patient, and professional- any questions I had were answered respectfully and within a timely manner. After extensive searching, I found this company, and without any regrets. I was able to cut my mortgage by half. On a side note, their website is very user friendly. I did not have to search around to complete minor tasks, such as submitting documents. Great job!
The trust and support you gave us was invaluable. We want to tell you that we feel so lucky to have a great client like you. Thank you!
P
Thanks to the Loan Factory team for helping us secure a loan for our new home. Especially Nathan Tran, Nam Nguyen, and Celia Than were extremely helpful and knowledgeable about the process, and helped us every step of the way. We hope to use their services in the future if we decide to move again.
We wanted to give our many thanks for your business and trust.
Nearby Loan Stores in Garden Grove
FAQs
1. How Can I Contact Loan Factory - We Dare You to Compare?
You can dial this phone number +1 714-444-9999. Or you can enter their official website and submit your loan request online.3. How Can I Apply for Loans at Loan Factory - We Dare You to Compare?
You can enter their official website and submit your loan request online. If you are looking for payday loans, you can turn to our website for more details.5. What Happens if I Fail to Pay Off My Loan?
You can talk to your lender if you feel it hard to repay the loan on time. Different lenders have different standards to deferred payment. It is advisable to read carefully before signing the loan agreement.
2. What Is the Address Of Loan Factory - We Dare You to Compare? How to Get There?
Loan Factory - We Dare You to Compare is located at 14351 Euclid St #1w, Garden Grove, CA 92843, United States. Please carefully check the map and find the best way to access it.4. Is Loan Factory - We Dare You to Compare an Agency or a Lender?
Loan Factory - We Dare You to Compare is a Mortgage broker. To make things easier, iPaydayLoans serves to get you connected with more than 100+ lenders over the internet. You can turn to our site to get a fast personal loan with no credit check.6. Does Loan Factory - We Dare You to Compare Offer Loans With Bad Credit?
Yes, but if you want to boost your likelihood of securing a loan with bad credit, you can turn to our broker service! Just turn to our online service to get a long term installment loan even with your low credit scores.