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Tax preparation

Liberty Tax Western Blvd, Jacksonville

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4.7
Open Now
Tuesday9AM–9PM

+1 910-939-3080

https://www.libertytax.com/10388

345 Western Blvd B, Jacksonville, NC 28546, United States

Apply Online

    Services

    • Business Tax Preparation
    • IRS Audit Representation
    • Income Tax Filing
    • Income Tax Return Filing
    • Income Tax Return Preparation
    • Payroll Support
    • Tax Planning
    • Tax Preparation
    • Tax Problem Consulting
    • Advisory Services
    • Audit Assistance
    • Bill Paying
    • Book Appointment
    • Budgeting And Forecasting
    • Child Tax Credit
    • Customer Support
    • Estimate Taxes
    • Federal Income Tax
    • Federal Tax Return
    • Free Tax Advice

    Liberty Tax Reviews

    c

    chris b
    5

    First time filer, worked with Kim. Very easygoing and patient with my inexperience. Definitely recommend. Would also like to commend Karen for her kindness as soon as I walked in.

    Response from the owner

    Dear Chris, We appreciate the time you took to give us 5-stars! We look forward to providing you with more great experiences in the near future. We're here for you anytime!

    K

    Kira young
    5

    Kim was awesome! She immediately greeted me when I came and overall gave me a fast and pleasant experience! Will definitely continue to file through liberty tax!

    Response from the owner

    Hey Kira, thank you so much for your kind words. We are so glad you were thrilled with your Liberty Tax experience! Have a wonderful day.

    L

    Lea Ann Mincey
    5

    The staff are very friendly. Kimberly W. Prepared my taxes she is very professional and kind. The preparation of my taxes went pretty fast. Quicker than expected.. You guys are off to a great tax season.. Thanks so much

    Response from the owner

    Lea, Thank you for the awesome feedback. We truly appreciate your recommendation of Kim and will work hard to continue going above and beyond! If you ever need anything please don't hesitate to reach out to our team. See you soon!

    T

    Tiffanie Burke
    5

    I couldn’t ask for a better tax preparer! Ms. Carla Hayes was the most superifictastic (yes That’s how awesome she is I made up a word) person at Liberty there is! She got me back a great tax return that I wasn’t expecting at all! If your not at Liberty tax I don’t know what your doing!

    Response from the owner

    Greetings Tiffanie, We appreciate the time you took to give us 5-stars! We love that you had such a great experience! Thanks for sharing your experience with us. If you ever need anything please don't hesitate to reach out to our team. See you next time!

    A

    Ashley Marie
    5

    Carla hayes did my taxes and she was absolutely amazing. Had an appointment and was in and out in about 30 minutes. Highly recommended!

    Response from the owner

    Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!

    M

    Melanie Kiah
    5

    Love her, she is very respectful and has a great sense of humor. She gets you the most back and very pleasant..Mrs. Kim Walsh

    Response from the owner

    Hi Melanie thank you for posting your positive review. We value your time and always strive to provide fast and efficient service. We are so pleased to hear Kim provided the customer experience you come to expect at Liberty Tax. We look forward to welcoming you back soon.

    L

    Ladina Gray
    5

    I had a great person. She was very thorough and got me the most she could. She was also very fun and friendly.

    Response from the owner

    Thank you for your review. Don't hesitate to reach out to our office if you ever need anything.

    d

    diana wagaba
    5

    I was very anxious about filing my taxes for the first time until I worked with Ms. Kim. She was very patient and informative about everything I had questions about. I'd definitely come back to work with her đź’Ż. Thanks for being highly professional and personable.

    Response from the owner

    Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!

    H

    Hanna
    5

    Kimberly was so kind and answered all my questions and concerns. It was a quick and easy process. I highly recommend her!

    Response from the owner

    Hi Hanna Thank you for taking a moment to share your experience. We are so pleased to hear you found your customer experience to your liking. We look forward to welcoming you back again soon.

    L

    L&M FAMILY
    5

    The hospitality was extremely great everyone was nice and professional. Will recommend them to anyone. The young lady’s there always smiling friendly and super kinda. Thank you all again for the best hospitality ever

    Response from the owner

    Hi L&M, thank you for posting your positive review. Our team here is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

    K

    Karen Reels
    5

    Carla Hayes was a excellent staff member to work with. She was very polite and easy to work with. I like her Ă lot. Keep up the Good Work.

    Response from the owner

    Hi Karen, thank you for posting your positive review. Our team here is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

    K

    Kiki H
    5

    Kim and Carla were very knowledgeable, personable, and helpful. They were willing to listen and answer all my questions. I would recommend either of them.

    Response from the owner

    Hi Kiki, thank you for posting your positive review. Our team here is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

    M

    Manuel Catalan
    1

    MILITARY MEMBERS please save yourself some money and file on base. After filing here I feel like we got scammed out of a lot of money. We filed out taxes and got charged $700 they said "the IRS charges us to file each document." Thats how they justifyed the $700 and we should have just gone on base. We called corporate and they said the each location and branch is able to set their own prices.

    Response from the owner

    Manuel, we're disappointed to hear your experience wasn't up to par. We'd appreciate the chance to hear your concerns in-depth and suggest appropriate solutions. Please contact us at [email protected] or +1 910-939-3080. We're confident that we can turn your experience around, and look forward to getting correcting it!

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    FAQs

    • 1. How Can I Contact Liberty Tax?

      You can contact Liberty Tax via +1 910-939-3080. You can fill in our easy-to-use online form to submit your loan application as well.
    • 3. What Loan Services Can I Get From Liberty Tax?

      Liberty Tax provides following services: '
      • Business tax preparation
      • IRS audit representation
      • Income tax filing
      • Income tax return filing
      • Income tax return preparation
      ' See more information about Liberty Tax.
    • 5. Is Liberty Tax An Agency Or A Lender?

      Liberty Tax is a Tax preparation that accepts all kinds of loan requests including installment loans online. In addition, iPaydayLoans, as an online loan marketplace, can connect our customers with our panel of partner lenders to get dependable loan services.
    • 2. How Can I Find the Location of Liberty Tax?

      Liberty Tax is located at 345 Western Blvd B, Jacksonville, NC 28546, United States. You will find their address easily on the map and visit them in no time.
    • 4. How Can I Get A Loan At Liberty Tax?

      You can fill in our easy-to-use online form on their website. If you need further assistance, you can always click here to see what's available for you.
    • 6. What Will Happen If I Can't Perform Repayment On My Loan?

      You can discuss the issue with your lender if you have issue paying your loans. Your lender may adjust the loan plan for you to cope with your current repayment ability. Check our website to learn more information if, for example, you defaulted on your title loans online.
    • 7. Can I Get Loans With Unpleasant Credit Background from Liberty Tax?

      Yes, it is possible to get loans with bad credit such as online personal loan services from them. You can contact the loan service providers for detailed information regarding loan requirements. You can also check out our website to get instant loan quotes with easy conditions.