Liberty Bank S Main St, Middletown

Liberty Bank is the best bank around if you live in CT. This branch has a lot of nice staff, though the manager is a bit of a stickler. She made me drive home to print a copy of a document I needed notarized instead of just using their printer. Minor annoyance but still an annoyance.

Not good at all! Drive up window ... 2 windows open arrived at 1:16 still sitting in line of 3 vehicles at 1:47 presently. Newly relocated to area wanting to make this location my new bank... seriously doubting that choice.... 1:48 first vehicle just departed..... I am accompanying an account holder... who is also not pleased! Thinking it’s time for a new banking decision on my part.... 👎

Everyone here is amazing! They work super hard to give the best customer service possible. Great team work and good vibes all around.

When I opened my account I spoke with Katie. She was very knowledgeable and professional about what I was looking for in what the bank had to offer, which was the best for me. The drie-up tellers are also very good at the window and always helpful and more than happy to answer any questions you may have 😃

Crystal is so rude. On multiple occasions. No customer service skills at all. I asked a simple question & she snapped back with a horrible attitude. I asked why I had to come down to the bank so my husband can cash a check made out to both of us when I did mobile banking & cashed multiple checks from our wedding May with no issue. Pretty much called me a liar. Thank god I never usually have to go into the bank since one the few occasions I have been in their she has had a attitude. Get over yourself.

They are always so helpful and know you by name.