Lendmark Financial Services LLC Thornton Pkwy, Thornton

They are liars beware. I have a 660 credit score and this company claims they work with bad credit they do a hard inquiry and then tell you it's not really based on credit. Well I have 6 accounts all in good standing and half of the I've had over a year. They just want your info to sell it to others and now I'm getting all kinds of spam from other loans offers claiming the same that they work with bad credit. Well I have fair credit and make good money and didn't get approved, they are just lairs.

I want to first express this review is with my experience with Lendmark in Thornton. Even more specific their representative Edwin. What a mess of an experience it was with him. Inconsistent, unprofessional, untrustworthy and extremely condescending. For starters. the Fort Collins Branch have always been professional Consistent and why i even went back as a return customer. My experience with Fort Collins branch has always been great. I Have been in the Car sales industry and have sent customers and myself to the Fort Collins branch through our dealership. No problem Here’s my experience with Thornton branch and Edwin. As a return customer i felt Edwin is Unprofessional, non caring, inconsistent condescending. After having to do my own follow up and follow up again and again with him it became increasingly apparent I wasn’t going to get a loan or a call back from him so i called Fort Collins and told them out my frustration with Edwin and Thornton branch Luckily Macy, who works at Fort Collins branch happened to be at the Thornton location last week and directed me to Tina the manager. It seemed like things were finally getting done. Tina was helpful. Within a day she had things back on track. So i thought.After Tina takes to me about the approval and she gave me the interest rate and my payment plan she handed my deal back to Edwin. He called and obviously had no clue what the new terms and quoting me an old deal making it seem like he knew but clearly didn’t. He had to call me needing much of the same info I had already sent a couple times. Like get your business together before calling a customer. I kept thinking how brain damaging this would be if i were someone who didn’t know the loan procedure. The day before the signing Edwin called several times to assure me the paper work was ready and the time was set for me to sign in Fort Collins. Yet, He also was still needing more of the same income info that I had sent twice before and claimed it had been lost? or shredded? That was unsettling. That’s my income info. So feeling unsettled and my intuition told me Edwin was not being forthright with me yet again, I called Fort Collins to confirm. They knew nothing of me signing there. Here’s another kicker, I was quoted an interest rate that was 2% more on day of signing. No reason as to why it changed over night after the manager quoted me my terms. No one could explain it. When I arrived to sign i waited in nice sunny parking lot to go in. . After about 15 minutes past my appointment time and sitting in car sweating i called and asked what was up. Fort Collins branch said my appointment was not for another had an hour. And they were waiting on Thornton to send over paper work. That is not what Edwin told me the day before. Edwin confirmed the appointment 3 times yesterday with me knowing i had to be at work on time. When I called him to tell him I had been sitting out in sun waiting and he actually laughed and thought that was funny some how. How condescending is that? My biggest concern and upset when he was finding this so humorous was is this how he and Lendmark are treating the customers We have sent them the past years? This is Exactly why I am writing this review. It hit home how I was treated as a customer. After that ordeal, I called Thornton to speak to the manager after and was put on hold and left there. Classy Thornton. Real classy. I will not be recommending Thornton Lendmark Financial to anyone personally or through business. you lost a loyal customer today.

My payment was not even 10 days late and they called my references to track me down I could see if I was much later but to call my references for 9 days is a bit much and harasses them I plan to find another solution and pay this loan off

I literally LOVE this place. The people that work here are so amazing and they’re always so happy and nice and willing to help. I worked with Drew and Tina specifically and they went out of their way today to make sure that I was able to get my loan as quick as possible and out the door before the place I needed to go to closed. I will never ever go to another place for a loan. This is my 3rd loan through them and they are the only ones that gave me a chance when everywhere else denied me. I can’t say it enough, they are the best!! Thank you thank you thank you guys!!!

What a horrible experience. Bought a car from a private party, financed it through LendMark on December 6 2017. I just got my plates on 4/19/18. They sent my paperwork to the wrong county's DMV, despite knowing which county I lived in (it's on my ID and on my loan paperwork). After 4 and a half months and 5 separate trips to the DMV for temp tags (had to take off work for each trip), they determined that the title had been lost (despite telling me otherwise the entire time). Additionally, when I took out the loan, I gave LendMark a money order for the sales tax on the vehicle. This was also lost, and they've refused to refund my money. I've had to take multiple days off work to deal with the DMV on this, and they still have admitted no fault (they still blame the post office for losing the title and money order, even though they sent it to the wrong county). They also strung me along for months, telling me the county had the paperwork in their possession and was sending it back (complete and utter lie). They also told me they left me multiple voicemails which I don't have. I'm suing them for the sales tax in small claims at this point. So please, if you don't want to be blatantly lied to, strung along, and treated like your time is completely worthless, don't go into LendMark. Their staff is so incompetent it's mind blowing. They have made me come into their location multiple times for no reason whatsoever, and seem to think that 5 trips to the DMV for license plates is normal. They're a bunch of idiots who have no respect for other people's time or money.

These folks are well-trained and they went above and beyond to get me into the car that I wanted and have provided excellent support for transitioning from CO to MA. I could not ask for better customer service. If you have a problem with refinancing through them then I suggest that you purchase a car that you can afford to pay on through the life of the loan that YOU SIGNED FOR. Thanks again for all the help, Tina!

I was able to get a loan real quick and the ladies were very professional.

Good as far as getting a loan they will work with you, but whenever you try to refinance to lower your payment you will get screwed over, I only wanted $100 is all I needed , Edward said I could get it and would have a check when I got in to sign papers, went in today and signed papers and gave me a different storyline, so going home broke, till payday, thanks for lowering my payment and thanks for lying and leaving me hungry till payday. So I checked my old balance vs new balance, 4800 was old and new is 5307 so they tack on more money and give you back nothing, thats like 500 bucks all I needed was 100, pathetic, once paid off I will be done with lendmark

I have found Lendmark Thornton, to be a great place. Yes, interest rates can be high, make sure you read all of the small print- as everyone should anyway! Not only will they work with you, I found the staff to be friendly, knowledgeable and courteous! Drew and Tina are the best. They stayed overtime during a blizzard, to make sure I got home safely.

No 'Payday 6 month Installment Loans' Vehicle Title can be offered as collateral for a Personal 12 month Loan $1000 approx. Credit score of 500+ can be considered but no guatantees for approval from what it sounds like. Call to be certain.