Lake Michigan Credit Union Michigan St, Grand Rapids
+1 800-242-9790
https://www.lmcu.org/
342 Michigan St NE, Grand Rapids, MI 49503, United States
Lake Michigan Credit Union Reviews
v
Poor customer service at the drive thru today. I thought the tellers job was to service customers needs and having a direct deposit pending of 1k on my account was not enough for her to get me a check so I was told I needed to deposit more. Cars lined up out of the bank parking lot. I’ve never been told this before or had any problems. It’s seems tho it’s time to start banking with a new company.
Hello Victoria, We want to apologize for the negative experience you’ve had with us. Know that servicing our valued members in a timely manner is a top priority at LMCU. We value all of our members and take all feedback seriously. We have taken your experience and used it to coach and training our staff for a more positive outcome in the future. Thank you again for reaching out with your concerns.
N
Helping collect funds for a murderer!! Wow, super bad PR. I will be sure to let everyone I have any contact with know.
LMCU does not create or sponsor funds in support of any particular individual or group. We cannot disclose or discuss any members’ personal, private account or information. LMCU is a financial institution focused on positively impacting the financial lives of our members by being the best place to bank. We are engaged with and always listening to our local communities and our many members. We respect everyone’s right to be heard and share their opinions, and we respect the legal process in place throughout our local, state and federal governments.
A
They used to be a good bank. After recent customer service though, I won't bank here anymore
Hello Ashlyn. We want to apologize for the negative experience you have had with us! We want to better understand how we can improve. Please email us at [email protected]. Thanks!
T
Terrible service. I regret getting a car loan through them. Never again
Hello, Tyler. We apologize for the negative experience you had. Serving our members is a top priority at LMCU. We would like the opportunity to discuss this further with you to get a full, detailed account of your experience. Please connect with our team by calling (800) 242-9790 or emailing [email protected]. Thanks!
t
Love the account perks and the policies. Unfortunately its turned into a 30 minute debacle everytime I go in to this location. I've spent entire lunch breaks just waiting in line and had to leave without being helped before. This has to be one of the busiest locations in the state, being right next to Spectrum, maybe more support staff is necessary... There does seem to be plenty of people standing around on a lot of occasions. I saw at least 9 employees today. Two of which were working with guests at the counter, with 8 people waiting in line. Very frustrating. I expect service like that from McDonalds across the street, not LMCU.
Hi, Tim! Thank you so much for this feedback. We appreciate your business and patience as we work to serve you better each visit.
护
The tellers are incompetent, and lazy at this location, and do not understand simple instructions. More than once my money was deposited into another person's account. Very unfriendly environment.
Hello Diane, we want to apologize for the negative experience you had with us! Customer service is of the utmost importance at LMCU. We want to help resolve the issues you are experiencing. Please contact our team directly by calling (800) 242-9790 or by email at [email protected]. Thanks!
D
Don't like debit cards are sent USP and not printed on site anymore.
Hello David. We want to apologize for the negative experience you’ve had with us. Know that servicing our members is a top priority at LMCU. We value all of our members and take all feedback seriously. Thank you again for reaching out with your concerns!
J
Operates like a bank with policies of a bank. Uses the credit Union handle to manipulate consumers. Anti consumer policies plague this place and a clear catering for wealthy businesses/customers. Help often is not fully educated on banks policies and regulations, they will easily argue and fight on the live chat. Their overdraft policy alone is the most anti consumer policy in all of credit unions, that’s them charging MEMBERS like bank customers. Also ignore their advice on overdraft protection since they always conveniently don’t mention ACH policies in regards to overdraft. Bank masquerading as a Credit Union. Bet someone will respond with “industry standard policies “
Hello Justin. We want to apologize for the negative experience you had with us! Please contact us so that we can discuss this further. Thanks!
J
Applied for membership, instant hard pull on my credit report. They do not make any effort to tell you this while you're applying. Called to figure out why they pulled my credit, was treated very poorly by whoever I spoke with. I'll take the credit hit and take my money elsewhere.
Hello Joey. We want to apologize for the negative experience you had with us! Treating our members right is our top priority and we want to hear from you as to how we can improve. Please connect with us by calling (800) 242-9790 or by emailing [email protected]. Thanks!
n
24 hour ATM, that’s baloney. This branch is ridiculous.
Hello, we want to apologize for the inconvenience you had visiting the ATM. Moving forward, this branch ATM is no longer open after hours.
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FAQs
1. How Can I Contact Lake Michigan Credit Union?
You can contact Lake Michigan Credit Union via +1 800-242-9790. You can fill in our easy-to-use online form to submit your loan application as well.3. How Can I Get A Loan At Lake Michigan Credit Union?
You can fill in our easy-to-use online form on their website. If you need other financial support, you can always check out our website and see what's available for you to obtain payday loans.5. What Will Happen If I Failed To Pay Back My Loan?
You can discuss the issue with your lender if you are not able to repay your loans. Your lender may adjust the repayment due dates for you to cope with your current financial status. If you default on your online title loan services, you may lose the ownership of your car.
2. What Is the Location Information of Lake Michigan Credit Union?
Lake Michigan Credit Union is located at 342 Michigan St NE, Grand Rapids, MI 49503, United States. Take a look at the map and pay them a visit right now.4. Is Lake Michigan Credit Union An Agency Or A Lender?
Lake Michigan Credit Union is a Credit union that accepts all kinds of loan requests. You can visit our online platform to get various loan services including installment loans online. In addition, iPaydayLoans, as an online loan service platform, can connect our customers with our online partner lenders to get easy and fast online loans.6. Can I Get Bad Credit Loans from Lake Michigan Credit Union?
Yes, it is possible to get loans with a low credit score such as online personal loans from them. You can contact the loan service providers for detailed information regarding loan requirements. You can also visit our online platform to get instant loan offers with easy conditions.