KUE FCU Quality St, Lexington

A word of warning to all members. I thought a credit card gave some protection against fraudulent charges. Not so. I applied for a "free" sample of Garcinia Cambrogia and authorized the shipping/handling fee of $4.95 on my visa which is through KUE. Checking my account online a couple weeks later I saw I had been charged $158.62 by the merchant on the 15th day after my free sample request. I filed a dispute with the visa customer service # and called the phone # on the visa charge. I was told I had authorized a binding legal contract by not contacting them and refusing any further purchases. I had not even received the "free sample" at that time! After arguing with the representative for some time, I succeeding in cancelling my "contract". That very same day they sent through another $l6l.60 in charges! The visa company told me to call my banking institution. I have and was told they could only cancel my card and issue a new one. By giving my credit card # to the merchant, I authorized any charges they made. I will have to pay $320.22 for a product I do not have (I refused the package when it came in to the post office). BUYER BEWARE. This is an expensive lesson on giving your credit card #. I am not sure if the restaurant where I ate dinner and paid with my visa is also allowed to send a charge through each day whether I eat there or not.

Amanda was very helpful, and always kept me informed.

WE LOVE THEM! They have been there for everything and are so NICE. 25 years plus! Best bank ever! #fact

Love our credit union and the ladies that work there