King of Credit Financial Auto Vista Dr, Palmdale

I am a disable military Veteran mom who is on a fixed income. I set an automatic payment with King of Credit Financial for my vehicle and they never seem to take the money on the date that is contracted. Not only have they have repeatedly not taken the payment for my vehicle loan I have be hung up on twice when I have called to complain. When I try to look them up on the BBB they are not even listed. This company is unethical, unprofessional, and customer service sucks. They took an unauthorized payment which left my account in the negative. When I complained they reversed the charges leaving my account still in the negative, me in a hardship and now I have to wait 3-7 business for the refunds to appear in my account. This isn't right and I the consumer shouldn't have to suffer. What should have been discussed was a payment arrangement not an unauthorized payment taken by there representative. I regret doing business with Palmdale, CA Camacho Auto Sale.

I bought a car from them over a year ago and I haven’t had any issues with the car it’s a great vehicle. Due to the pandemic I’ve lost clients left and right, Brittany is my account representative and she’s always kind and ALWAYS GOES THE EXTRA MILE!!! I have been late numerous times and have never had my car shut off or repoed! I have great communication with Brittany and she’s waived my late fees when I’ve been late, I got hit hard due to Covid and she worked with me on the payments and helped me when other car lots only wanted to repo my car! I’ll say it again communication is everything and I always call Brittany when I’m going to be late and she works with me not against me, and she’s never been rude to me even when I was struggling to keep my business open she worked with me so I wouldn’t lose my car, I was able to skip a few months until I was working again! I am so happy with Brittany and the sales people that got me into my car! I plan to go back to them when I’m ready for my next vehicle. Thank You Camacho I will definitely send anyone looking for a car without a huge down payment, even though I have bad credit and a prior repo they still worked with me! In the face of this pandemic I’ve lost a lot of clients and doing really bad but Brittany never shut my car off not once!!! Go to Camacho for your next car or truck they have a huge selection, and the best sales managers who will work hard to get u approved! Thanks again!!!

Palmdale location ... Love my car but hate how I'm treated over the phone. By 2 female employees. I called and got my account up to date by Frank (thank you) but both females refused to transfer me to there supervisor so I could report there treatment. I was able to leave a message thanks to Frank., but still feel like I should speak to them in person.

Seems like all African Americans get treated the same by “ Britney “ makes threats and is really disrespectful over the phone over all she has 0 customer service skills

I cannot wait to get out of the contract with Camacho they are the worst company every DO NOT DO BUSINESS WITH THEM AT ALL if you do you will regret it ! Brittany that works in the Finance department is very rude and has the worst attitude she needs to be replace with someone who has good customer service

Financed a car from them exactly one year ago. Cars been giving me problems since I bought it. Took it to multiple mechanics and no one can tell me what’s wrong with it. Now I’m gonna have a repo because they won’t take the car as a trade in because it “hasn’t been 2 years” King of credit is doing absolutely nothing to help me. I have a 9 month old child and can’t get around because of them selling me a lemon.

They'll give you a car for 3 times its value and a 30 day warranty, lol.

Camcho helped me get a car when nobody else would. Brittany is my finance manager and she has never been rude to me once, I imagine the people who are saying she is rude, they must have been rude to her first, because I have called her countless times, I’m late all the time and never had any issues with her. I needed a major repair on my car and Camacho took care of it and let me add the bill onto my loan. They saved me by giving me a car and they saved me by helping me with the bill I couldn’t afford to pay to another mechanic, and they got it done at 1200 dollars less than what was estimated. They are a Godsend and I highly recommend them and urge people to take the negative reviews with a grain of salt because people can get disgruntled when a company doesn’t do whatever they ask for. And turning the car off for nonpayment is a lot better than having it repoed!

This is by far the worst company I've ever had to deal with in my life. First the company sold me a lemon and when I tried to talk to them about the poor car they mislead me on to buy they laughed at me, hung up on me, wouldn't connect me to a manager, cursed at me on their recorded line, etc... My complaints are endless. My first month with the car I contacted them due to me being 5 days late and they disabled my car my account worker Brittany repeatedly hung up on me an when she did let me speak she said that she wasn't going to argue with me and hung up. I've heard of slum lord car companies but Camacho and Kings Of Credit take the cake. Please DONT BUY A CAR WITH THIS COMPANY! They're operations are built to put you in debt!

Worst finance company ive ever known. From the high apr and over priced cars to having to come up with a new password online every month otherwise they charge you to make a payment over the phone. I will never come back to them! The staff sucks to!