Kia at Rosen Milwaukee S 27th St, Milwaukee

I just purchased my 3rd car from Rosen and once again the experience was excellent! Steven Falk was my salesman and would recommend him to anyone!! Extremely knowledgeable, super friendly and best of all not pushy! This was the first time for me working with him and I feel like I’ve known him forever! He was so patient with me through the entire process! Anyone wanting to buy a new car needs to see this man!! Dave in finance is awesome! This was my third time working with him and I will say the same about him… super honest, patient and really makes you feel comfortable through the whole process. Even the service dept is amazing!!! I will always return to this dealer for my next purchase…unlike any other dealer out there!!

If you enjoy world class service then this is the place to buy a car. The staff in the used car center were extremely knowledgeable and answered all of my questions and concerns. I really had a good feeling about doing business with Ash. He was very patient and understanding with me and my wife wile we bombarded him with questions. Rosen is where I'll be getting my next car from since they are all about integrity, honesty and not letting a customer walk away unhappy.

Rosen Kia Milwaukee has made the car leasing processing extremely easy. This is my second lease with David Karpinski. He makes the process very easy and explains everything in detail. I am not from the area and majority of the process has been done over the phone and by email. It has been a very easy process. I highly recommend contacting David for any needs. He is extremely responsive and helpful.

Had a good experience buying my K5 from Rosen Kia. Aaron is so good to work with; honest, friendly, and knowledgeable!

This Kia service center was very helpful, especially Jim Cybella. I felt like he truly cared about me as a customer and made sure my engine replacement was covered under warranty. I haven't always had the greatest experience with dealerships but I would 10/10 recommend this one. I will be back for any future service needs!

My experience was great! My saleman Andrew was awesome he is so nice and friendly and he helped me every step of the way he asked me what car I was looking for and what features I would like and he was able to help me drive off the lot in a 2023 Kia Sportage fully loaded!!. Also the finance manager Keith was outstanding he was able to get me financed for my dream car!!! Thank you so much you guys rock!!!! ❤

Hi my name Debi and I bought a car last Saturday the 26th of March 2022 from Sales Consultant Steven Falk. While this is my second Kia, it is my first from Rosen Kia and I have to say it was very positive experience. I enjoyed working with Steven because he was professional, personable and a good instructor. I look forward to being a loyal Rosen service customer for years to come.

The experience overall was outstanding. The staff took time to go over the features of our new Kia in full twice-once for me and again later with my wife. Everything was explained and all questions were answered. If our sales consultant Steve didn’t have the answer at his fingertips, he made a po8jt to follow up on it later. Overall very pleased with the experience.

My Daughter and I came looking for a reliable car and Ash was there to help. Luckily it was the car I've wanted for awhile now! Ash was very friendly and helpful as well as his colleagues.

Dishonest & Damaged car. Picked up dads car after engine warranty and found a bunch of dents in the hood. Opened the hood to find the technician left a wrench under the hood and closed it on it damaging the hood (still have the wrench) Next brought it in for a clunking noise and sold my dad struts. Left still having a clunking noise and brought it back and they said they couldn’t hear any noise or find anything. Took to another shop to find the lower ball joint is extremely loose. Found that issue in about 30 seconds. Technicians clearly are carefree and don’t have basic knowledge to diagnose a vehicle. Thanks for wasting the money on non needed repairs.

They don’t stand behind their warranties or even perform the job correctly to begin off with. I have been hung up on when not displaying any aggression through their supposed headquarters. In addition to such during the initial conversation instead of them being a team I am being told to call the sales person I purchased with ( who works with Rosen). Fast forward to a day or 2 ago and Faith calls to review my experience and blames me for not getting the 60+ dollar oil changes with Rosen and going elsewhere (Midas ) for consistent oil changes. She explains this voids their warranty….?!? At the end of the day a 2017 KIA Forte should not have engine problems with 72000 miles on it. They will blame the customer in anyway possible to not accept responsibility. I’d stay far away or if in dire need proceed with caution!

The service was slow and unhelpful. I called multiple times while the service department was open, but nobody picked up the phone. When I went to pick up my car, I had to wait for about 30 minutes since my keys had been lost. Other than actively destroying my car, I can't think of anything that the service department could have done to make me have a worse experience.

Put the wrong tire on my vehicle and has continually avoided returning my calls since August 3, 2021. My wife had a blow out driving from Florida to Milwaukee. I contacted this dealer regarding getting a specific tire for our 2017 Armada Platinum, Bridgestone 275/60R20 HL. Instead they put on a 275/60R20 HT so now on a $65000 vehicle I have mismatch tires. I did not want another HT model tire because in less than 2 years of use at 25, 312 miles on my Nissan Armada Platinum that I purchased new in November of 2017, I had to replace the full-set of tires Bridgestone HT tires with a full-set of HLs on June 3, 2019. The only thing I wanted from this dealership was to replace the damaged tire with the tire I requested yet they failed to do so. My wife returned from Milwaukee to FL with mismatch tires a few days later. This is completely unacceptable!! All they had to do was verify what tire they were placing on my wife's vehicle. When I called them on the matter I kept getting placed on hold or told that someone would return my call and today is May 11, 2022. I sent customer service an email again since I still have not received a call back. I am a more than fair person and I have been extremely patient with this matter but today that ends. I will also send a copy of this message along with the tire receipts to Nissan Corporate requesting a full-refund for the wrong tire that was installed on my wife's vehicle!

Our salesman, Phil, was quite knowledgeable as well as friendly and efficient. The dealership is not a big mega showroom, nor is it extravagant in any way, but it is comfortable with a warm ambiance that welcomes you.

Everyone at this dealership was awesome! Eric was super helpful & accommodating. We left super happy with our purchase & experience.

This is my fourth vehicle with Rosen. Every time, I’m treated like it’s my first time. Rosen is more than a dealership, they are family. Love you Rosen family.

I had a great experience trading in my old car and buying a new Kia K5 GT. Steven Falk is a great employee he helped me through the whole process. I also worked with Keith Reed on the financial side of buying the new car. Steven is an amazing car salesman he is available 24/7 for any questions or concerns I have.

WORST EXPEIENCE IVE EVER HAD DEALING WITH BUYING A CAR Please keep in mind I am in my early 20's and my sister is younger than I am. We came in alone, looking for a $8k-12k used car. Needless to say I walked out of the dealership in debt $55,000 between two vehicles. DO NOT GO!! They will trick you into spending insane amounts of money.

Jamie was very helpful with all the questions I had about new models. The purchasing process was easy and not stressful at all.

I came in to Rosen Kia on a Tuesday and was met by a friendly team of sales associates. I was referred to speak to Ruben Zavala. He’s such a great helpful funny sales person. I came and dropped off my check stubs on Friday Ruben called me that day mind you it was his day off to inform me I was approved for a new vehicle and to come in the following morning which was a Saturday. Ruben wasn’t scheduled to be at work until later in the day but because I had to be at work he was able to come in early just to accommodate my work schedule. Honestly I never felt pressured and he works so hard to get me approved for a safe nice reliable reasonably priced vehicle. I didn’t have the best credit or highest paying job but I left with a new 2020 Kia. The fact that all the staff including the finance department were so warm friendly and helpful it made my experience less scary and now I’m part of the Kia family like my mom. Ruben even went above and beyond to clean and personally wash my car because the line was so long he even helped me to setup Apple CarPlay. I will definitely be buying all my vehicles from Ruben and Rosen Kia

Had previous good experiences with the service department for our Versa Note. When we suddenly found ourselves in need of another vehicle, this was our first and only stop. Excellent experience working with Brandon! Came in pre-approved with Capital One and told Brandon what we were looking for and he delivered. Walked out in a few short hours with our Certified Used Rouge and couldn't be happier. Great dealership with great staff. They treat customers right.

The team at Rosen were wonderful. I started by calling to make sure the car was in stock which it was. Nate, my sales person was great/professional from start to finish. He confirmed car was there and that he'd have it waiting for my test drive. The car was freshly cleaned which goes a long way. He gave me space/time needed to make the decision that was right for me! I hate pushy car sales people and my experience at Rosen and with that was anything but that! The Rosen family works together to provide a great customer experience! Rex even helped me with my Bluetooth connection after Nate left and called after I left with the solution to the issue we couldn't resolve. Rex it was the cord! Thank you again! Mike (I think) in finance was wonderful too! I walked out with a new car and was beyond pleased with my experience/purchase! Thanks Rosen!

I started with Caitlin in internet sales who then got me in touch with Ash in sales. Both were very pleasant to speak with and Ash was able to quickly answer all of our questions and consummate the sale of our new 2021 Sorento. After they cleaned, washed, and drove our new vehicle up to the door for us, We we’re also greeted by Jeff Rosen who personally thanked us for our business. Great team at Rosen.

Andrew was wonderful and it was a great experience as always. Keith was spectacular and I’m so glad I switch to Rosen Kia for my second lease.

I had a great experience overall the staff was great especially my salesman Steven Falk he was very helpful and patient with us and worked very hard to get us into the car we wanted I definitely recommend Rosen Kia the selection is great and service is even better

I worked with a guy named Andrew Coe and he was super friendly. Really kept me informed with how easy my trade in would be and even stayed after hours to assure I drove away with the best deal possible. Thanks Andrew and Rosen Kia Milwaukee for making this happen and being so helpful and understanding. Im so happy with my 2020 Altima and Ill be back at a later date for the 2020 Platinum Maxima. 😁

Firstly, the showroom is very nice and clean, and all the people I was in contact with were very professional, knowledgeable, and courteous. I bought a new car, and the entire check-out experience was pleasant and moved right along. Secondly, the Stinger GT2 AWD is a drop-dead gorgeous car with huge Brembo brakes - and I can't wait to take it on an extended drive! Finally, the icing on the cake is the 10-year powertrain warranty - what's not to like there? Concluding, I highly recommend shopping for a car at Rosen Kia!

Waste of time salesman Phil wants to charge you 15,000$ over Msrp for a Kia Minivan. Dealership is a complete joke.

This is my 3rd car I’ve bought from Rosen Kia, and hands down Steven Falk has been the absolute best sales man I’ve had. The experience was so smooth and he was able to get me the exact car I wanted. Definitely recommend seeing him.

Very friendly nd helped me all the way threw the process nd offered me water nd food made me feel at I absolutely love Athena she was so helpful nd friendly nd helped me pick the perfect car for me nd understood me from start to finish now I'm riding my new Nissan Murano nd I love it 😀

My sales representative is Andrew Drasen and he was polite, kind, courteous and most informative. Leasing a new vehicle can be very stressful and he put me at ease and made my experience at Rosen Kia very pleasant. I love my new Kia Soul and when Andrew delivered my car, he explained in derail how to set up and use all the tools in my car.

Steven was a great sales guys. While new he was knowledgeable and went over the process as we went along. Showed the ins and outs of the car… I would def send people his way fir a new car.

Great job to Steven Falk! He was kind, courteous, and so helpful along the way! Highly recommend him for any of your vehicle needs! :)

I can only say good things about my experience. The changeover to my new leased Hyundai Tucson was very good. Jenn was helpful and answered all my questions (which were many). She was a gem to work with and my thanks go out to her and the rest of the staff at Rosen.

Staff was super attentive when we walked in. We were helped by Jaime Cruz who was honest, full of info and easy to speak with. The only downfall of the experience was the discussion with the man who reviews the final price and credit score with you, he was extra intense for no reason and once he realized his mistake, he tried to be nicer afterwards (white man with a power trip, if you ask me). I was able to drive off the lot with my new vehicle within 3 hours.

Best car buying experience we’ve had. Phil Evanoff stayed late with us to finish our purchase; wonderful customer service! Everyone was very welcoming, from servicing to financing. We were in and out in under 2 hours!

If I could give this rating 10+ stars, I would! From Nate to Jeff to Richard- I cannot thank you all enough for getting me in the car I’ve been dreaming of and searching for. My 2018 Kia Sorento EX is more than I could’ve imagined! Richard took such good care of us through the entire process. We were kept well informed of what stage we were at in the buying process, constantly checked in on to make sure we were comfortable, and chit chatted with us to keep us occupied. Richard- you’re an asset to that company! Thanks for hanging out with us all night. I would and will definitely recommend this dealership to anyone I know who’s in the market for a new car.

Andrew was excellent. The experience when as smoothly and quickly as possible. His knowledge of the vehicle and options was commendable. This really helped me. Thanks for all you help.

I got my new Kia carnival. While waiting my son had a huge medical emergency and the whole crew was absolutely amazing and sooo helpful and kind to us. They went above and beyond what they needed to. The whole crew is amazing and super helpful all while getting me the car I wanted.

As a senior, this is my very first new car ever!! The knowledge and ease of working with Steve Falk made my experience wonderful. We test drove in pouring rain. He was quick to realize what was a good fit in a vehicle for me. I am thrilled with my KIA Seltos and will recommend Steve and Rosen to anyone interested.

This place is the best, Steven Falk is the man to go to if you need a new car he was willing to work with us and get us the car we really wanted, it was the best car buying experience ever. 10 out 10 would recommend.

The lease on my 2018 Armada was coming due. I went to Rosen Nissan to look 2020 Armadas. The first thing that was so nice about this dealership is that there were not salesmen waiting for you at the front door. We've all been to those dealerships. I was able to work with Aaron Rosen. Not only was he knowledgeable, but he was very patient. I wasn't exactly sure if I wanted another Armada or something different. He spent a lot of time with me going over each vehicle that I looked at and test drove. I finally decided on the 2020 Armada. Since they didn't have the exact one I wanted in stock, he found one for me, exactly what I wanted. During this time he kept in constant contact with me with updates. Once the vehicle was at their dealership, He scheduled the closing at my convenience. When my husband and I arrived for the closing, Aaron was available immediately. No waiting. He introduced us to Kathy who went through all the paperwork with us. She was fantastic! I can't stress enough how easy it was working with Rosen Kia. We've purchased and leased many vehicles. Aaron and the dealership made this one of the best experiences we've ever had at a dealership. Not one complaint! That's hard to do while buying a car. I highly recommend Aaron and the Rosen Kia dealership.

I had a great experience with David Karpinski and everyone at the dealership.

Josue pantoja is the best one making deals, we works excellent, I recommend this dealership at 100% is very trustfull. All my family bought cars here and now we are enjoying together.

Our salesperson and business manager were as knowledgeable, respectful, and helpful as could be. This was simply the best car-buying experience we’ve had anywhere. My one criticism is, their dealer sticker is a hideous, four-color, 3-D, billboard you will definitely want OFF your new car. Good luck removing it without scratching or dulling the paint. I suggest you make them do it.

I went to get my car serviced and worked with Dan Szupica. He was very kind and informative. I loved his attitude. I will definitely be returning for any more services!

Friendly, understandable and helpful sales person there. David K. is the best he helped me so much with getting a new vehicle and making sure it was best fit for me and my little family. I love my vehicle and recommend highly to all my family and friends that are looking forward to a new vehicle. :)

Great customer service today! Jim, as always, was friendly & efficient signing me in. Eddie then called to say my car was completed, and he was very courteous & informative. I recommend Rosen Kia to others & have never had my car serviced elsewhere since I bought it. Thank you so much!

Very good service. Rep knows his product well.

Johnny was extremely helpful and very charismatic. He did not waste any time figuring out how he could get a vehicle for me. I’m very satisfied with my visit and looking forward to my next visit.

The sales team was great, too care of much of the process the day before via smart phone, upgraded to a new lease for less. Took a little while to do the paperwork, but the finance guy was friendly and helpful.

Phil was fantastic. Responded to emails quickly.it was nice to see honest up front pricing online. Other dealerships we had looked at had prices listed that were only available if you could hit every rebate offered. The price listed online for Rosen was the true price and after several dealing with unrealistic prices it was great to get an honest up front price.Experience with Rosen Kia was great.

Peter in service department was extremely rude and clearly didn’t want another person coming in for an oil change. However, Faith did a wonderful job reaching out to talk through the issue and handled it like a true professional. So while I had my first bad experience in the service dept, Faith the Rosen Kia Family definitely care about their customers and understand the value of customer service.

Unexpectedly today I found out it was time to get a new vehicle. I knew right away what type of vehicle i wanted. At Rosen Kia Phil Evanoff was my Sales Consultant and he is very kind, understanding, a great listener and patient person. He walked through every step with me so I would feel comfortable with my new purchase. I so appreciated his assistance. Thank you Phil, I love my new Kia. The whole Kia family is also wonderful to work with and appreciated. Thank you.

I had a fantastic experience! My salesperson Charlie was great! He was not your typical car salesman. He listened to what was important to me and to what my wants and needs were. He was not pushy or aggressive and did not push an agenda of his own. I believed he was looking out for my best interest. He was calm, patient, nice, and thorough. I had recently been in a car accident, was injured, and also recently had a surgery. I was emotionally and physically exhausted, but nonetheless, had planned to shop around to at least one other dealership. I was also in a stressful position thrust upon me not by choice and had a short period of time to do my car shopping. I ended up making my decision the same day and did not go anywhere else. Keith, the person who went through all of my paperwork and financing with me, was also very personable and helpful. I am very happy with the vehicle that I now own and feel that I was treated honestly, fairly, and with respect. What could easily have been a miserable experience was a positive one instead. I will be a loyal customer and will recommend this location and these employees without question.

David was excellent, we came in with a trade in which still held a bit of a loan and walked away with a beautiful new car to upgrade and fit our growing family. We couldn’t be happier with the service we received. Many upgrades and care taken to ensure we were happy and investing properly in our new Kia. Thank you all! For the kids crafts, donuts and patience; it was a wonderful experience.

I drove over 100 miles to go to this dealership they gave me 2200 more for my trade-in than any other dealership offered. Phill was amazing he made me feel so comfortable He is not your typical sales guy. I can honestly say the same for the finance manager. This dealership is honest has quality vehicles and good prices! Definitely worth the trip out there don’t put these guys on the back burner just go.

Excellent buying experience (other than the price), Our sales person, Phil Evanoff, went out of his way to explain every aspect of the sale, did an excellent job in explaining all functions of the car. Others in Rosen KIA team helped us decide on aftermarket options and gave us a good advice on extended warranty. We will recommend Rosen KIA to all our friends.

If I could of given no stars I would have. No not take your car to get any work done. Took in for over 7000 in work. Two different quotes and after 2 weeks called and they wondered why car was there since employee quit that was taking care of car so no one called. Another couple weeks and get back with scratches so took back when someone available to fix. Get there and employee was not there so had a subcontractor do it. After all the work and get home its leaking oil so told to bring in due to warranty so take in when they said could look at it. Now the guy who can fix it is too busy to do it until next week. The first 2 times we took in they also let it sit. Its actually worse than even this but I have never had gone to a place like this. Oh but one thing is Chris is definitely a nice guy except nice does not do the work. A JOKE

I needed two cars, one for myself and one for my daughter. In the most difficult time in history to buy a new car I found a Aaron Rosen. He stuck with me searched high and low and followed up constantly trying to find both of us the right car. Not only did he find the right cars but he delivered them and the transaction was the quickest I’ve ever had in my 40 years of buying a car. I am a major fan and will be recommending Rosen to everyone. This is how the car buying experience should be

A LOT of pressure to provide a *perfect* review to Kia *in exchange for* a gas gift card. Seems extremely sketchy and very pushy. Gift card should be offered for taking the survey, not only for offering a perfect score. Any dealership that was serious about being the best they can be and constantly improving would want honest reviews. I received calls and texts every couple days from the salesman and someone in the office about this survey. They also wanted me to go through it *with them* which also seems very sketchy and like they may not provide scores and answers accurate to what I was saying. Tried to add a guilt element that the survey dictates how much the salesperson gets paid.

This is my third time working with Rosen Kia. I worked with Eric, and he was wonderful. He answered all my questions, and presented all my options. I would highly recommend the dealership, as well as working with Eric. I am a customer for life.

I had a great experience at Rosen Kia and highly recommend Eric as a salesman. He was helpful and I was able to purchase the car I wanted. Great work Team Rosen Kia.

Steven Falk was amazing. He took the time to actually make me feel welcome and comfortable. The entire sales team is amazing but I have to give a big shoutout to him cause he really deserved it. Engin on financing was kind enough to explain things to me in a way I could actually understand everything in detail making the entire process go as smoothly as possible. 1.000% recommend them. It really was a very pleasant experience.

This was definitely the worst dealership I've dealt with. They do all the typical sales games. I can deal with that. What is borderline criminal is the extra charges they add on to the final price. I was sold an extra warranty that I did not need after being told it does not cost extra and will actually lower the APR on my loan. I'm waiting to get my final loan information from whatever lender it was sold to and find out if they added anything else in without my knowledge. I only hope this does not require a court case. I will go out of my way to warn friends, family and coworkers to avoid this dealer at all costs.

I had a very good salesman who made my car buying experience very smooth and painless. He got me into a vehicle that met all my new car requirements.

I was in the market for a new car & was exploring the 2022 Kia Niro Hybrid. This was the only dealership in the area that had one in for me to test drive. Was helped by Jaime & he turned out to be our salesman that we purchased our new car from! We were told the blue 2022 Kia Niro we wanted was on a truck & expected to arrive by April 15th. Well I was pleasantly surprised when I got the text with photos that my car arrived just a couple days after I went in for the initial test drive. All in all a very smooth process! This just may be my new Kia dealership I stick with from now on. 😊

Eric K was our salesperson. He was VERY professional, knowledgeable, and friendly. My husband and I were very pleased and will definitely be back!

Salesman Andrew Drasen was great. I appreciated his diligence to make things happen, and his straightforwardness. The financial department was no acception. All in all I am well pleased. Thank you Roden.

Alejandra was very kind and helpful Through out the whole process of getting my new car. The team here at Rosen was wonderful thank you for getting me in my new vehicle

Probably the WORST experience I have ever had at a car dealership and it wasn’t even my car. Waited with my friend for his car for an hour and 45 minutes to hear that we could’ve just saved out time and gone to auto one to clear a check engine light code. Terrible customer service all around. Definitely won’t be back…

This was the most pleasant car buying experience we have ever had. Everyone was so friendly without being pushy, and we were in and out in a reasonable time frame.

David was great. Buying a car in this environment isn’t easy, but David made it clear he was here to help us anytime we needed.

Salesperson (Steven) was aggressive, borderline rude, unprofessional, and completely wasted our time. Even after calling to confirm a test drive, ended up walking out without even doing one. Worst dealership I've been to. Avoid!

I purchased a few cars recently and I will never go to another dealership. The expertise, friendliness, and overall support of customers is unmatched. Rosen goes above and beyond every time I walk in the door. Salesman, Beni T. is the best at making sure the customer is comfortable and satisfied with the purchase. 100% recommend.

Abi and Jim in the service department provide outstanding customer service. My husband and I have had our Kia Souls repaired a number of times throughout this year, and they always give 110%. A big thanks to your mechanics as well. I have had nothing but positive experiences with Rosen Kia and Rosen Nissan. I highly recommend them.

Very professional. Explained everything in detail. Sam. and Keith were awesome!!! I went in to really just see what my options were, but left with a new car . That was amazing. They helped me to get what I wanted . Thank you soooo much !!!!! Joan Johnson

AARON was GREAT!!! Cannot say enough about how qualified he was in his salesmanship and customer service. Definitely would recommend him to anyone! Jason B

Our salesperson Andrew Drasen has gone above and beyond in helping us purchase our new Kia. We would highly recommended him to anyone interested in a Kia! Thank you!

Jamie was very helpful he treat me like I matter. I feel real good about buying or leasing a car. As a previous customer I felt that they would go out of their way to make sure that I was taken care of.

Nicole and Chris treated me with dignity and respect from the time I entered the area. They were great in telling me everything that needed to get done, and got it done in a timely manner.

They worked with me to get me into the car I wanted. Steven was great and easy to work with. Definitely recommend

I have purchased 22 vehicles for myself over the years from several dealerships. Andrew and the management team by far made this one of the easiest experiences of my car buying history. Rosen sells feature rich Kia vehicles and they had in stock the model and color I was looking for. Andrew provided ALL of the information that I needed to make my decision/purchase. His communications skills were excellent as he kept me completely informed every step of the way through the process. Not only is Andrew an excellent, knowledgeable sales representative for Rosen, I felt that he was an advocate for me during the purchasing process. To sum it up......Quality + Price + Service = Value

The process of purchasing our new Kia Sorrento was easy and painless. Kudos to Eric and Rick for their assistance in the sales/financing process. Both were knowledgeable and personable.

My experience at this dealership was awesome! So easy and they offer a great product at a fair price. Huge shout out to STEVEN FALK!!! He was thoroughly knowledgeable about the car and demonstrated all of the features to me. He also followed up with me in a non-intrusive way. I can’t say enough positive things about his help. Thank you so much! I LOVE my new Kia Sportage!

This dealer was able to get the vehicle I wanted and quickly. Everything was discussed and agreed on before I arrived. When I arrived I was offered a test drive of the vehicle I would be taking home. They were quick and efficient. I would definitely buy from them again. We worked with Jaime, who was friendly, knowledgable, and communicative.

I purchased my 2018 Nissan Sentra from here and at first everything seemed moderate. However, the wait period was unbecoming. Even after the financing was finished it still took about a half hour to an hour for them to get the vehicle to me clean and gased. My major complaint comes from how they handled getting me insurance. They gave some fony account and routing number to Progressive just to get a sale. About a week or two later i received a letter in mail stating my insurance was canceled. Im confused and wondering why so i give them a call and they explain that they couldn't collect from the bank i gave them an account number for. When i never gave them one at all let alone spoke to anyone. So i ended up having to pay $80 more to get my insurance because now they have on the records i had insurance with them before. Overall i wouldn't recommend this location after all this. They appear sincere and have your best intentions in mind when they truly do not and just care for that sale.

Steven Falk helped us find the perfect vehicle in these unprecedented times. Consumer minded, patient, and helpful, I’d definitely return to him to make another large purchase in the future.

Andrew was great. Asked me what I was looking to do as far as a car. I got to test drive several to get an idea. He told me about a fully loaded 2020 Kia Niro. I came back the next day, and although the dealership was crazy busy, as was Andrew, we got to drive my new car home that night. I would highly recommend Andrew, to anyone looking for any of the cars in the Rosen group.

When we went in to buy a car we weren’t 100% sure what car we wanted all we knew was we needed something with 5 seats and great gas mileage. Our sales consultant Jaime Cruz worked hard to get us a great deal and the finance department worked to get us approved. At the end of the day we drove off the lot in a BRAND NEW 2021 Kia Rio.

Big thank you to Alex Rojo for her knowledge and patience helping me find the perfect vehicle. She made the car buying process quick and easy!!

Our salesman and finance rep were both amazing to work with. I will be highly recommending Rosen KIA to anyone looking to purchase a new vehicle!! Thank you Jaime Cruz for all of your hard work in getting us in our brand new 2021 KIA Forte! All the sales awards displayed on your desk spoke volumes to us! After working with you...we understand why you had so many of them to display!!

The whole experience was so EASY! I was contacted vis text by Jaime, I asked my questions and he answered. I loosely set up a time to stop by and test drive the vehicle of choice. When I showed up it was such a calm experience getting the keys and getting to test drive it. All his answers to my texted questions were truthful and correct. We was so relaxed and not pushy, I didn’t feel pressured. It made me feel like I could clearly think about whether I actually wanted the vehicle or not, not feeling pressured. The purchase a couple days later was crazy seem less. I was in and out in 20mins. They had me fill out my credit application online and get all that out of the way. All I had to do was sign the financial papers when I got there. This was my BEST experience picking out a car and financing it. All of the staff was so nice!!!! Thank you! Also, they had balloons waiting for my 3yr old. Sweetest gesture.

I've leased 2 vehicles from Rosen through their salesperson, Phil. He made the process as easy to follow and streamlined as possible. My wife and I were in and out the door within a couple hours and will be back in a few years once its time to trade up once again. Great service and good people. A+

Recently bought a new Kia Carnival at Rosen in Milwaukee. We worked with Phil, who was attentive, answered all of our questions and walked us through everything we needed to know about the vehicle. I would recommended them to my friends and family looking for a vehicle.

Phil E is the best salesperson to deal with. He is patient, polite, kind, accommodating, very flexible and not the typical pushy salesman. Phil allowed my husband and I to test drive several cars and even gave us the opportunities to drive others if we felt the need to. I would recommend him to anyone who is willing to buy or trade a new car, along with the whole Kia team. We are returning customers and have never been disappointed.

I was pleasantly surprised at how accommodating, knowledgeable and helpful the staff at Rosen Kia Milwaukee are. I generally do not like dealing with car salesmen but do not feel this way after purchasing my vehicle at Rosen. David and Jaime made sure I received the discounts I was entitled to and listened to what I desired as a customer. Everyone was polite and respectful. I did not receive the same kindness from a competitor and am glad I took my business to Rosen. Give them a try - you will not be disappointed.

I already had a vehicle in mind since I spent the previous week touring dealerships looking for the right replacement. I ended up meeting Don and Jamie Cruz. Explained what I wanted, why and the price point and within a very short period of time they came up with 4 reasonable choices. No pushiness or over selling whatsoever. The experience was a relaxed atmosphere and attention to my wants and needs was number one. I ended up with my beautiful Telluride and when I went to pick it up, the paperwork was ready and in record time was thanking them for all their help. I am not one to like sitting around waiting for the process. So, having everything ready when I showed up for my appointment was key and I thank them very much for that! Don and Jamie are the best! Thank You Rosen Kia!

Omar, salesman was helpful, patient and was able to lock in on the car I wanted .

Josh Bohlman helped me with picking out the right car, he wasn’t pushy in any means and was very easy to talk to. He was straight up and honest which made the process feel a lot easier. I was super happy with my new 2020 Kia Rio and having Josh there the whole way made it much easier. We will definitely be purchasing our future vehicles from Josh.

HORRIBLE! Just returned my lease after having it for two days once I realized they charged me 8,000 dollars more than what the agreed upon price was! They even made the vehical 6,000 dollars more than the vehicals sticker asking price . This was after dealing with Keith Reed the finance manager! The price that was agreed upon with my sales rep was changed by Keith all without my knowledge or discussing it with me! I only noticed once looking over my paper work the next day. Very dishonest people work there who will do anything to make money for themselves! I WOULD NOT TRUST THEM!!! If you just bought a car from them check your finace paperwork!

Dave was great to work with! I told him what I was looking for and he found me the best vehicle that had the extras I was looking for without the extra price tag! It was my second time dealing with Kia and it was a great buying experience.

Sherri was very rude. I would not recommend her to anyone. The other salesman seemed great.

Sam Sommers did an amazing job of helping me pick out the care that best suited my needs. Every time I’ve went to Rosen my experience with purchasing a vehicle was very professional and easy. If you’re looking for a new vehicle I recommend Rosen!

Rosen Kia seemed to have some great deals. We were nervous about going in because of some of the reviews we read. Upon entering, we were treated with kindness and respect. We worked with salesperson, Nate. He was fun to work with, knowledgeable, and made sure we got what we needed. The finance guy, Dave, was extremely helpful, too, and got us a great deal. I think that as long as you do your research, read the contract, and ask questions, you will have a great experience. I would highly recommend.

As soon as I walked in Josue greeted me with so much enthusiasm and helped me right away. I told him what I liked and my budget and he instantly got the keys, showed me some options and we test drove some cars. He was so accommodating, helpful and so kind. Once I chose the car I wanted with his helped of course because I couldn’t decide what I wanted, he pushed the numbers through and I got a great estimate. He helped me find the cheapest and most sutible car for my lifestyle. I am very appreciative and will always recommend anyone that’s in need of a new car to him. He is not only a great salesperson but a person you can call family. His hospitality along with his sales experience makes him the best car salesman and I will never buy a car from anyone else. I had a great experience and would give him 6 stars if I could.

David was extremely helpful during the entire process of leasing a new car and made sure that I left a happy customer with a dream car.

My salesman Josh, is very friendly and personable. He had worked with my father last fall for a new car and since he had a great experience, he took me last week when I needed a new car. Rosen is on top of every little detail for you. Josh stayed in constant communication and kept me updated about the cars status. As much as I hate car shopping, Josh made it easy.

Bought my Kia new in 2018, everything was good until the first warranty ended, then it all went downhill from there. I found problems with the vehicle that no mechanic found during a routine check / oil change. Whomever changed the oil last took off the protective covering pieces under the engine and did not reinstall them.

I purchased my new vehicle 5 months ago and worked with Ruben. He is being phenomenal in every way. Makes the car process very easy, can answer all questions, doesn’t give false information, is knowledgeable, and most of all he is extremely nice. I would recommend asking for him if you want a fantastic experience. Thank you Ruben—I hope management gives you credit and rewards you in some fashion for being a great asset to the company!!