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KeyBank Center Ridge Rd, Rocky River

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4.6
Closed
Tuesday9AM–4:30PM

+1 440-331-9000

https://www.key.com/locations/oh/rocky-river/BRCH01010016/20633-center-ridge-rd

20633 Center Ridge Rd, Rocky River, OH 44116, United States

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    KeyBank Reviews

    B

    Brett Wolf
    5

    As a client of KeyBank for nearly 2 decades I have had nothing but great experiences with Key! From IRA's, new credit card, to simple transactions they have done it all for me with the highest degree of professionalism and friendliness! I have recently started going to this branch for the past summer and I can't say enough good things about the quality of customer service at this branch! Mary Wilson, Lauren Knight and Michelle make such a great team and are truly awesome people!

    Response from the owner

    Hello Brett, thank you so much for the 5-star rating and review! We appreciate the feedback! ^PR

    M

    Moe Slyman
    5

    I’m worried about the state of my bank.......I tried 5 different ATM’S today and they’ve all told me they have “insufficient funds” :)

    Response from the owner

    Moe -You can review your available balance within your online banking. If you still require assistance, you can call us at 1-800-539-2968 or live chat with us at https://onlinea1.key.com/ucr/keychat?app=key&chatloc=about_key_:_customer_service&rt=cua&chatType=X&fn=&mi=&ln=&email=&fullname=&noCache=1578752375622. We'd be happy to help! ^CS

    L

    Linda Sanchez
    5

    Take advantage of their promotional certificate. It's an awesome bank!!!

    V

    Vanessa Lutz
    5

    The bank itself is great, the only issue I have ever had is how they outsource their customer service. It is outsourced to the Philippines, not only is it very hard to communicate with the people who take the calls, I do not feel comfortable giving out social security number to someone who makes below a dollar an hour. I am sure they are not fans of Americans, you can tell by how hostel they are on the phone with you. DO NOT CALL THE 800 NUMBER IT IS OUTSOURCED TO THE PHILIPPINES. Key Bank should consider employing locally. Americans need jobs as well!

    Response from the owner

    Hello Vanessa, thank you for your feedback. Like all companies, KeyBank must constantly review its operations and consider ways to operate more effectively and efficiently. Improved operations are part of our ongoing obligation to our clients, shareholders and employees. The benefits of outsourcing include providing quality services and specialized expertise together with important cost savings. Please be assured that we select partners who are committed to providing the same level of excellent service that you have come to expect from KeyBank. Thank you and have a great day!^CH

    A

    A Ha
    1

    Awful bank would give it zero but that's not an option. Opened account 2 years ago was supposed to get $100 for opening checking account never got it. They refunded a overdraft fee to only put out back the next day as a recurring fee they did that the same day account was funded. So long thiefs.

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    FAQs

    • 1. How Can I Contact KeyBank?

      You can contact KeyBank via +1 440-331-9000. You can use our online platform to submit your loan application as well.
    • 3. How Can I Obtain A Loan At KeyBank?

      You can fill in our easy-to-use online form on their website. If you need addition financial assistance, you can always check out our website and explore more options to get a payday loan.
    • 5. What Will Happen If I Am Not Able To Perform Repayment On My Loan?

      Please contact your lender if you can't repay your loans. Your lender may adjust the repayment due dates for you to cope with your current financial status. If you default on your title loans online, you may no longer possess your vehicle any more.
    • 2. Where Can I Find KeyBank?

      KeyBank is located at 20633 Center Ridge Rd, Rocky River, OH 44116, United States. You can search the address on the map software and pay them a visit right now.
    • 4. Is KeyBank An Agency Or A Lender?

      KeyBank is a Bank that accepts all kinds of loan requests. You can click here to get various loan services including online installment loans. In addition, iPaydayLoans, as an online loan service platform, can connect you with our panel of partner lenders to get easy and fast online loans.
    • 6. Can I Get Bad Credit Loans from KeyBank?

      Yes, it is possible to apply for loans without perfect credit score such as online personal loans from them. You can contact the lenders for detailed information regarding loan requirements. You can also click here to get instant loan offers with easy conditions.