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KeyBank Black River Blvd, Rome

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2.4
Closed
Monday9AM–4PM

+1 315-337-5200

https://www.key.com/locations/ny/rome/BRCH32900372/1725-black-river-blvd

1725 Black River Blvd N, Rome, NY 13440, United States

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    KeyBank Reviews

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    Tori Griffith
    3

    I miss my regular girl Breana (blonde girl with glasses) that used to work there she was always very nice to me. There's this one girl that works there I really don't care for and she comes off really rude and I don't know girl's name cause she never has her name tag in view on the counter when I'm in the drive thru all I know is she has brown hair and looks like she's in her 30's (it's not the skinny girl upfront with the brown hair and glasses that's been working there a long time she's nice). Maybe I'll ask her name next time since she never puts it up in the window and I'll come back and edit this! I might move to First Source down the road anyways!

    Response from the owner

    Tori -Sorry to hear about your experience. I'll pass your feedback on to the branch manager for you. We hope you'll consider staying with us! ^CS

    C

    Charles Minnow
    1

    Audra is a very offensive staff member. I witnessed her be racist and misogynistic with the very same customer. Extremely disappoint in this bank. Not friendly and not helpful. They seem like they enjoy not being helpful.

    M

    Marshall Owens
    1

    Always had bad experiences here. For some reason the staff is a huge problem for not just me but also several family friends.

    Response from the owner

    Marshall, please email additional information on your concerns to us at [email protected] including your full account name with a contact phone number and zip code. ^JL

    J

    James Whirley
    1

    It is a shame what’s happened to this bank in the past 6 months. Corporate should really take a closer look at who they employ.

    Response from the owner

    Hi James, I'd like to find out what happened to make you feel this way. If you'd care to share, please, send an email to [email protected] including some details, along with your full name and contact info, and we'll be in touch. ^LH

    J

    Johnathan Roland
    5

    I have always received great service with a friendly and polite approach.

    Response from the owner

    Hi Johnathan, Thanks so much for the 5* rating and review, we really appreciate you taking the time to provide the feedback. Hope you have a great week!! ^LH

    J

    Joe Maesterson
    1

    Worst possible bank in town to do business with. You’re better off going to a more reputable chain with proper customer service. Will be closing personal and business accounts I hold here, wish I could give them zero stars.

    Response from the owner

    We'd hate to see you go, Jared! Can you give us more information about what happened that makes you feel this way? Send us a message to [email protected] , be sure to include case # 36459, thanks. ^ JJ

    J

    Jac Mcewan
    1

    Hands down worst bank in Rome don't recommend to anyone always have a terrible attitude

    Response from the owner

    Hello Jac, thank you for your feedback. Please send us an email at [email protected] with more details about your experience. We'd be happy to forward this over to the proper area for review. ^PR

    C

    Chris Ryczek
    5

    You can get the right amount of money that you can to pay Bills and rent.

    Response from the owner

    Hi Chris, Thanks so much for the 5* rating and review, we really appreciate it. Hope you have a great week!! ^LH

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    FAQs

    • 1. How to Get Access With KeyBank?

      You can dial this phone number +1 315-337-5200. Or you can go to their website and submit the application form online.
    • 3. How Can I Apply for Loans at KeyBank?

      You can go to their website and submit the application form online. If you are looking for payday cash loans, you can turn to our website for more details.
    • 5. What Can I Do if I Fail to Pay Off My Loan?

      You can communicate with your lender if you are struggling with the monthly payments. Different lenders have different standards to deferred payment. Please always read carefully before signing the loan agreement.
    • 2. Where Is KeyBank? How to Get There?

      KeyBank is located at 1725 Black River Blvd N, Rome, NY 13440, United States. You may refer to the map and locate the easiest way to access it.
    • 4. Is KeyBank an Agency or a Lender?

      KeyBank is a Bank. To make things easier, iPaydayLoans serves to get you connected with a large pool of honest lenders over the internet. You can turn to our site to get a fast personal loan with no credit check.
    • 6. Does KeyBank Offer Loans for People With Bad Credit?

      Yes, but if you want to higher your chances of getting a bad credit loan, we can help you out! Just turn to our online service to get an installment loan even with your low credit scores.