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KeyBank Edmonds Way, Edmonds

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2.9
Closed
Tuesday9AM–5PM

+1 425-329-3662

https://www.key.com/locations/wa/edmonds/BRCH47310156/9930-edmonds-way

9930 Edmonds Way, Edmonds, WA 98020, United States

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    KeyBank Reviews

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    peggy krause
    5

    Went there with my son for the first time there was some existing problems but Laura went out of he way to fix it the best people ever.

    Response from the owner

    Good morning Peggy, thank you for the 5-star rating and review. We are pleased to hear about your experience at the Edmonds branch. We'd be happy to forward over the kudos! ^PR

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    Rahwa Teklesenbet
    1

    This particular staff member was not helpful at all. I simply wanted to cash my check but it became a bigger situation than necessary all because for some reason two different people didn’t understand that I wanted to cash my check. It was a waste of time and energy and it just left me frustrated with the bank itself because this isn’t the first time where I feel like my time has been wasted at this bank.

    Response from the owner

    Hi Rahwa, I’m sorry to hear you had this experience, if you would like to share additional information? Please send your feedback to us at [email protected] including your full account name with a contact phone number and zip code. Thank you. ^JL

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    Deborah Sallee
    5

    I had some complex business to transact and got very good service at this branch. They were much more helpful than 4 other locations I have visited in the north end recently.

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    Jonathan
    1

    Will do foreign exchange but only if I paid them to have an account. This should not be the standard for a bank.

    Response from the owner

    Jonathan, KeyBank is glad to render services to our customers – services they pay for through regular checking account service charges. We are just as glad to render these same services to those who are not yet our customers – we simply ask that they “pay as they go” for them. Thank you. ^JL

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    Robin Jeon
    1

    Bad customer service. Does not treat people equally.

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    Pam Svardal
    5

    I have been with Key Bank in Edmonds since their beginning. The new manger is unbending and very impersonal..We.miss our old staff and wish it was different. Won't bring my future there. Loved Teresa!!!!

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    James Schindler
    5

    I generally hate going to the bank but Theresa Catt (the branch manager) always makes it quick and easy for my business needs. Definitely a major improvement over going to Chase. Thanks!

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    Jessi Beck
    1

    Charges for cashing a Key Bank check if you dont have an account. Teller has Snarky attitude about it. Unnecessary and uncalled for.

    Response from the owner

    Hi Jessi - I'm sorry to hear you had a bad experience at our local branch, I'll be happy to forward your concerns regarding the behavior of our teller to the appropriate area for review. I can also help explain why there is a charge for cashing a check. KeyBank is glad to render services to our customers – services they pay for through regular checking account service charges. We are just as glad to render these same services to those who are not yet our customers – we simply ask that they “pay as they go” for them. Checks cashed by those who are not our customers still require the same level of service, hence the fee. We also feel strongly that consumers should have the choice to either cash a check at KeyBank and pay the fee, or choose not to, and go to their own financial institution. That is why the teller informed you of the fee before you completed the transaction. Please be aware that KeyBank policies comply with the Uniform Commercial Code. Please let me know if there is anything further you would like to discuss in regards to this. Thanks! ^ JK

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    James Schindler
    5

    Great for my personal banking as well.

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    FAQs

    • 1. How Can I Contact KeyBank?

      You can make them a phone call through this phone number +1 425-329-3662. Or you can search for their website and fill out the loan form online.
    • 3. How to Get a Loan at KeyBank?

      You can search for their website and fill out the loan form online. If you are looking for payday loans, you can turn to our website for more details.
    • 5. What Happens if I Fail to Pay Off My Loan?

      You can talk to your lender if you feel it hard to repay the loan on time. Different lenders have different solutions to payment respite. It is advisable to read carefully before signing the loan agreement.
    • 2. What Is the Address Of KeyBank? How Can I Get There?

      KeyBank is located at 9930 Edmonds Way, Edmonds, WA 98020, United States. You may simply check the map and locate the easiest way to access it.
    • 4. Is KeyBank an Agency or a Lender?

      KeyBank is a Bank. To make things easier, iPaydayLoans can link you with more than 100+ lenders over the internet. You can check out our platform to secure a personal loan online with no credit check.
    • 6. Does KeyBank Offer Loans for Bad Credit?

      Yes, but if you want to get approved for a bad credit loan, iPaydayLoans is here to help! Just turn to our online service to get a personal installment loan even with your low credit scores.