KeyBank Shapleigh Rd, Kittery
+1 207-439-2011
https://www.key.com/locations/me/kittery/BRCH19610172/12-shapleigh-rd
12 Shapleigh Rd, Kittery, ME 03904, United States
KeyBank Reviews
L
My husband and I will NEVER do business with this financial institution. Loan had a 15 day grace period and they would call for payment 2 days into the grace period. Why give a grace period if you are going to call and harass my husband. Makes no sense. So we decided to pay the loan off and when we called they wouldn’t take the payment over the phone. We could either drive 2 states away to make the payment or do a wire transfer. Not customer service friendly at all. I will stay with USAA moving forward.
Hello Lisa, thank you for reaching out. Loan payment are due on the date listed in the contract. Most loans have a 10 day grace period, not 15. We do place courtesy calls to our clients when they are late to avoid possible negative impact to their credit history. We also offer automatic payment options of course for added convenience. Please email your full name, billing ZIP code and phone number to [email protected] and reference case#59402 if you have additional questions. Our Escalation Team is happy to call within 2 to 3 business days. Thank you.^CH
L
I have to call in to pay my loan each month--it was never a problem when it was First Niagra. Since it's been Key Bank, it's been a nightmare. I call and the automated message states it will take 1-3 minutes. I have never gotten through in less than 20 minutes, ever. The automated options are a disaster and it takes 5 minutes to just be "transferred" to a customer service rep--but then you wait on hold for 20 minutes minimum. This is a joke!
Lindsey: I understand that change is frustrating and waiting on hold is never fun. I hope you have gotten this taken care of. If you haven't please send us an email to [email protected] and include your phone number so I can give you a call. ^KeyBank Customer Care
M
I have gap insurance with Key. Totaled new car in accident. Geico paid but Key refuses to take action on their Gap coverage. Unfortunately I'll have to take further action. For such a small amount it's just plain unacceptable. If they help me I'll amend my review.
Hello Michael: Sorry to hear you totaled your car, I'm glad you're ok though. If you need some help with your insurance, you can send an email to [email protected] including your loan information along with your phone number and I'll give you a call. ^KeyBank Customer Care
M
I like this bank. They are always so friendly and efficient.
Thank you, for your Kittery branch employee experience feedback Michael. Use the red key! ^JL
J
This branch isn't bad. Keybank as a whole is the worst bank I have ever had. Now they have held my deposit for over a week. I deposited on Sunday the 17th, funds were supposed to be available on the 19th. Keybank presented the check to Bank of America, it was funded to Keybank and showed as being deposited in my account. The funds are not available in my account!!!! I went to the branch on the 19th and they said a hold had been placed on the check. They collected the money and are keeping it!!!!! I am done with the games! They have now lost my business!
B
Very friendly and professional employees in the Kittery branch. They are always happy to see me when I go in to the bank. The app is easy to use which is very convenient for me.
Becky -Thank you for the rave review! We're always happy to help! ^CS
J
Sarah and Dina are both great at there jobs and go above and beyond to help there customers out and give great advice
Hi James, we are glad to hear this! It is our goal to provide the very best in customer service. We will be sure to pass your comments on! ^PG
Nearby Loan Stores in Kittery
- Payday Loans
- Installment Loans
- Personal Loans
FAQs
1. How to Get in Touch Wtth KeyBank?
You can dial this phone number +1 207-439-2011. Or you can visit their website and fill out the loan form online.3. How to Apply for a Loan at KeyBank?
You can visit their website and fill out the loan form online. If you are looking for payday loans, you can come to our website for more details.5. What to Do if I Fail to Pay Off My Loan?
You can talk to your lender if you have difficulty making the payments. Different lenders have different standards to deferred payment. It is of great importance to check carefully before signing the loan agreement.
2. Where Is KeyBank? How to Get There?
KeyBank is located at 12 Shapleigh Rd, Kittery, ME 03904, United States. You may simply check the map and find the best way to access it.4. Is KeyBank an Agency or a Lender?
KeyBank is a Bank. To make things easier, iPaydayLoans serves to get you connected with a wide range of reputed lenders over the internet. You can visit our website to secure a personal loan online with no credit check.6. Does KeyBank Offer Loans for Bad Credit?
Yes, but if you want to higher your chances of getting a bad credit loan, iPaydayLoans is here to help! Just turn to our online service to get a long term installment loan even with your low credit scores.