KeyBank E Michigan Ave, Ypsilanti
+1 734-485-9301
https://www.key.com/locations/mi/ypsilanti/BRCH01010121/1442-e-michigan-ave
1442 E Michigan Ave, Ypsilanti, MI 48198, United States
KeyBank Reviews
R
Terrible experience with this back I am POA for my aunts account through key bank and Heather said she needed our original POA paperwork and assured us she’d send it back ASAP so we sent that in and waited literally over 6 months and made several phone calls and attempts to contact them and never got a call Back after numerous promises for calls back. Finally we insisted we get the paperwork back since it was the original and they finally sent it back with a form I had to sign and notarize to put me on as POA and we sent that back now fast forward about a month and we still haven’t heard anything. I called a few days ago and they still haven’t put me on as POA and refused to give me any info and promised yet again Heather would call me back and now it’s been a few days and no call back still -this is very unprofessional and very frustrating and now all we want to do for a close the account and never deal with this bank again!
Hi Ruth, thanks for reaching out to us. I apologize for this experience you've had and I will be sure to pass this along to our Branch partners. ^LH
K
I’ve banked at many different places over the years and I can honestly say that KeyBank overall is my worst experience. They’re not customer driven— they’re profit driven and it shows. I’ve noticed this through every branch I’ve visited, the call center, and their online banking tools. Anytime I’ve called asking a question or needed additional information regarding my account they’ve let me down. It seems like the only times I was able to actually get help is if I even slightly showed interest in another one of their products (mortgage, loan, etc). Unfortunately, I will be taking my business elsewhere and strongly suggest others to do so.
We're sorry to hear that we've let you down, KMA. Did you have any outstanding issues that needed to be addressed? If so, please email details and contact info to us at [email protected]. ^CS
a
Great Bank . Staff is always pleasant and helpful. Been going to this location for the past two years and no complaints.
Hi Ashay! Thank you for the kind words. We look forward to helping you with your banking needs for years to come. Have a great day! ^JF
M
So slow NEVER have I ever been to a bank as slow or unhelpful
Hi Michelle, we would like to find out what happened and help. Please send us an email with your phone number, full name and billing ZIP code to [email protected] to get in touch. We'll call for details. Thank you!^CH
s
I deposited some money in the bank the other day it never went thru now they talking about i got to wait a week they by far the worse bank to have
Hello -If you've not filed a dispute for the missing funds, please start by contacting us at 1-800-539-2968 or visiting your local branch. If you still need help, please write more details to us at [email protected] and reference case #70948 in the subject line. Thank you. ^CS
N
Really difficult to get any answers or customer service at this branch. Went in last week to get questions answered and the teller blew me off. The other young man in there took my number, never asked my name, said he would get back to me with answers and now it has been 12 days later still no phone call. This Heather Kelly person is never there and apparently she has all the answers. I do not recommend their bank. Update: went back last Saturday, different teller, gave her my name and number, she said bank manager would call me on Monday, 1/28. Here it is Jan 30 and still no phone call. Very bad customer service.
Hi Norma, we're sorry to hear of your recent experience, and we want to check in on it for you. Please email your full name, phone number and the details of your concern to [email protected]. ^PG
H
Slow, horrible bank. Worst experience ever.
Good Afternoon Heather, can you let us know what happened please? Please email details (no account numbers) to [email protected] and reference case# 66083. Thank you very much in advance and have a great weekend!^CH
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FAQs
1. How Can I Contact KeyBank?
You can dial this phone number +1 734-485-9301. Or you can search for their website and fill in the request form online.3. How Can I Apply for Loans at KeyBank?
You can search for their website and fill in the request form online. If you are looking for payday loans, you can visit iPaydayLoans website for more details.5. What Can I Do if I Can Not Afford to Rapay My Loan?
Kindly communicate with your lender if you feel it hard to repay the loan on time. Different lenders have different policies of overdue payment. Please always read carefully before signing the loan agreement.
2. What Is the Location Of KeyBank? How Can I Get There?
KeyBank is located at 1442 E Michigan Ave, Ypsilanti, MI 48198, United States. You may refer to the map and locate the easiest way to access it.4. Is KeyBank an Agency or a Lender?
KeyBank is a Bank. To make things easier, iPaydayLoans serves to get you connected with more than 100+ lenders over the internet. You can check out our platform to secure a personal loan online with no credit check.6. Does KeyBank Offer Bad Credit Loans?
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