KeyBank E Smoky Hill Rd, Centennial
+1 303-627-5640
https://www.key.com/locations/co/centennial/BRCH06180619/16796-e-smoky-hill-road
16796 E Smoky Hill Rd, Centennial, CO 80015, United States
KeyBank Reviews
C
Service here was less than stellar but not horrible. I came in to resolve a banking issue and at first was told to go back home and do it myself online. With a shocked look on my face, I asked the representative if he was not knowledgeable enough in his banking duties to help me. He must have understood my discontent and proceeded to go through my account to figure out the problem I was having. After about an hour we did manage to alleviate some of my concerns.
Hi Christian - We appreciate your feedback. If there's anything more we can look into, please email us at [email protected] and include case #72964 in the subject line. ^SH
E
Amazing bank! Yolanda has amazing customer service and is always happy to help with my issues. My debit card was cracked so she ordered me a new one and when the new ones chip wasn’t working she had a new one sent out right away.
Hi Emily - Thank you for the shout out. We are so glad Yolanda was able to get everything taken care of with your debit cards. Thank you for being a valued Key client. Have a great day! ^JF
H
Worst bank ever!!!!! Bank here for horrible service and there “required process” of holding funds on new accounts makes you feel like you are a criminal. They have to explain it to you then they have to make a big deal about going through the process of holding the money because it requires a managers signature. Also check hours before you bank here. Locations close at 5pm so no after work banking.
Hi, if you would like to share any additional information please send your feedback to us at [email protected] Please include your full name with a contact phone number and zip code. Thank you. ^JL
C
Not the friendliest people in the world. And it almost seemed like you were putting them out to get some help.
Curt, I'd like to gather your feedback on how we can improve. If you don't mind sharing please send your feedback to us at [email protected] please include your full name and a phone number if you'd like to get in touch. ^JL
N
The banker named Garim is very rude.
I'd like to gather your feedback on how we can improve. If you don't mind sharing please send your feedback to us at [email protected]. Please include your full name and a phone number if you'd like to get in touch. ^LH
A
This branch is the worst!! I DO NOT RECOMMEND THIS BANK. They are liars and have zero skills. Without our permission added me to my husbands account, when I was trying to open a new account I couldn’t because Yolanda added me to his which shows that I already have an account when I don’t. And when the issue was raised to branch manger Jesus he ponded me off to the Executives, instead of owning up to their mistakes and realize their employer needs training on being honest with the customers. It was an easy fix.I will close our accounts and no longer family and friends will bank here.
Tarza, I’m sorry to hear you had this experience. To have your concerns reviewed. Please email us at [email protected] with your full name, a contact phone number and zip code. Thank you. ^JL
A
Will be withdrawing all of my money once its available and choosing a different bank because of this branch. Getting evicted because of a random hold on a check, after I've deposited several checks that didn't have any holds on them. Probably close to 20 checks deposited, and now out of nowhere there's a hold on my check for 5 business days. DONT BANK HERE!!!!!!!!!!!!
Hi Alex, Sorry to hear you want to leave us. Hold times do vary depending on the type of check and deposit. Please review our Funds Availability Policy at this link. https://www.key.com/about/meetkey/about-key/disclosures.jsp or stop by your local branch. Thank you. ^LH
K
Bad customer service. Was told by phone to go to branch to resolve my problem and nothing got resolved. Just for them to tell me I can't access my money and send me out the door. DO NOT USE THIS BANK.
Hi Kim, thank you for getting in touch. We are here to help and we would be happy to look into what happened for you. Please send an email with your full name, billing ZIP code and phone number (no account number to protect your privacy) to [email protected] Please reference Case# 22503 and a brief description of the issue. Thank you!^CH
E
Jesus and Yolanda were very helpful
Hi Evelyn: Thanks so much for taking the time to provide your feedback, we really appreciate it. Have a great week!! ^LH
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FAQs
1. How Can I Locate KeyBank?
You can contact KeyBank via +1 303-627-5640. You can fill in our easy-to-use online form to get instant loan quotes as well.3. How Can I Get A Loan At KeyBank?
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2. How Can I Find the Location of KeyBank?
KeyBank is located at 16796 E Smoky Hill Rd, Centennial, CO 80015, United States. You will find their address easily on the map and get the support you need from them without any hassles.4. Is KeyBank An Agency Or A Lender?
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Yes, it is possible to get loans with a low credit score such as online personal loan services from them. You can contact the loan service providers for detailed information regarding loan requirements. You can also visit iPaydayLoans to get instant loan quotes with bad credit-friendly requirements.