Justine PETERSEN N Grand Blvd, St. Louis

I am disappointed in them. I have worked with Jim for nearly 10 years, was regular on payments and renewed the loan several times in an effort to built my credit history. I was told I would be given Cedit Education courses and that their system will improve my credit score. I have not received that benefit. I was in a car wreck in June and now that savings has been used, JP is unavailable to renew a loan I have never been late on. Seems like a big build up for a larger fall. Just disappointed and at 12% Interest they should be a bit more accommodating. Proceed with caution, loan facts. Principal $14,885.00 Term 4 year loan Rate 7.75% Payment $361.64 Monthly Fees $21.52 Total Minthly Payment is $383.16 Took out loan August of 2020. Loan Completion is September 2024 Principal paid $14,885.00 Interest paid $2,473.82 Fees paid $1,032.86 Overpayment $766.32 (Amortization Table Terminates the loan July 2024, not in September). Is this why they do not have a portal developed yet so you can view your loan account online? 🤔

I am very very disappointed and upset with the poor quality of service Justine Petersen is offering the community. From the customer service rep that answers the phone and doesn't know anything, to the absentee receptionist that is never at her station. To the other staff members that are there to service the public till 6:30 p.m. actually leave the office at 4; leaving the individual who came there for information and assistance with nothing. It is very frustrating for someone to show up to a business that states that it's working hours are 6:30 but all the staff leaves at 4 or 5 p.m.

I was referred to Justine Peterson by Enterprise Bank and Trust because though I have excellent credit I didn't have 20% to put down. After 3 yes 3 months I was turned down the 9.5% loan because I wouldn't change my business plan to make it look like I would be creating more jobs. I got the seller to finance 91k me for 1 year at 6% and then obtained a loan at 4.5% at Lindel Bank. I have owned my business for 4 years now and looking back on my experience I'm grateful for not getting gouged on a 10 year note at 9.5% yes 9.5% by this organization. 9.5% is not my idea of giving back. I would have never made it if I had gotten that loan.

I signed up for their home ownership affiliate program online. I took the home ownership course paid $ 150.00 and haven’t heard from anyone since. Justine Peterson is fraudulent!

Jim Boyle is the best. My husband and I were in a tight spot, credit was NOT good by any means and they helped us out and I would recommend them to anyone. It wasnt the fastest process but they were definitely there when nobody else was and we are grateful for them.

Mr. Randen Click and Mr. Robert Boyle did an exceptional job assisting my parents in obtaining their first home. With the guidance of the Justine Petersen staff my parents not only got their home but also knowledge on financial literacy.

After attempting to work with US Bank dealing with our PPP loan and waiting weeks to hear back from them, I heard about Justen Petersen through SBA. They have been great to work with. They were fast in processing and kept me informed the entire way. When I did have questions, they responded quickly. I have been very impressed.

I would like to take a moment to commend Ms. Nikki Wilson on how she helped me complete my loan process. She has exceeded my expectations with her expertise concerning the entire proceedure. Her accessibly has impressed me. She answers my calls, emails, and text messages. Thanks, Ornitonio "Tony" Lewis

These are some of the rudest people that answer the phone. I am nearly completed with my loan payments and wanted information about other products and services. Maybe, even a larger loan. I have called numerous times and never a call back. Not one in over 8 months. NO CALL BACK. And the person that routes the calls...her attitude is insufferable. She sounds nasty. And I usually give a person the benefit of a doubt. I have called several times and just hangup with the unfriendly energy of the receptionist. How she can keep a job is beyond me. Just poor customer service. I do my part and make my payments. Thankfully, I got my loan through another party and don't really have to deal with them directly. I wanted so badly to love this company but with their attitude...I would gladly pay higher interest just not to deal with them.

While the twin account program "could" be of help. They lie...they don't resolve things on time. They made a lie out of the people who referred me all the way to making a liar of me while trusting their word (2 weeks versus 2 months). They lack professionalism and most of all...did I say "THEY LIE REPEATEDLY"...that's a deal breaker for me when it comes to any (financial) planning.