Jessica Rutchka Rosenberg Sales Manager Caliber Home Loans A Charles Blvd, Greenville

Unfortunately I cannot give a 5 star review. I reached out to Jessica about a refinance on my home and the whole process was a mix of confusion and miscommunication. 3 weeks after initially starting the process, having my credit pulled, submitting all documentation requested and a week of being ignored (but not on purpose apparently) I was told they can’t get their system to accept the loan as requested. Ok, upsetting but supposedly not something Jessica can control. I was then passed off to a completely different lending company who also got all my documentation and also ceased all communication. I finally had to begin my own lender search again after 4 weeks wasted of my time. I emailed both Jessica and the lender she passed me off to thanking them for their assistance and letting them know I was no longer going to pursue a loan with either of them (no response from either) just to get a letter in the mail a week later stating I’d been denied a loan due to inadequate collateral. What??? I’d denied them my business and my “collateral” is my home in which I was trying to refinance and had not even been appraised so how was it considered inadequate? Also funny considering my home is scheduled to be appraised less than 3 weeks after working with the new lender I found. Seems to me like a way to making the failed loan process the fault of the consumer and not the lender. I didn’t even get this far with Caliber. I gave 2 stars because Jessica was always kind when we spoke, but I’ve learned my lesson on taking Facebook recommendations by people who are only referring those in which they are friends with.

Jessica and the team at Caliber were a pleasure to work with as we purchased our first new home in almost 34 years. Things have changed so much since we bought a house in 1987, we would not have know how to proceed with out their guidance and step-by-step direction. Thank you for making our experience as easy and satisfying as possible.

Jessica was a delight to work with! She was patient, understanding, and thoughtful. She was very involved in the process, and made it 10x less stressful. I would 100% pick her again.

Jessica is awesome!! She went above and beyond for me and helped me purchase my first home. She put in the right direction at every step of this process

Jessica and her Team at Caliber Homes Loans were awesome to work with. she was very responsive to my emails and very professional overall.

My family and I could not be more grateful for Jessica and Rebecca's help at Caliber home loans for ensuring our dream of home ownership came true! They were attentive to every detail and supportive anytime the process became overwhelming. I can't thank them enough! We love our new home!

Jessica is the best! If you want someone who will be with you every step along the way, Jessica is your person. I had a seller who wanted a 30-day closing and Jessica and her assistant Rebecca did everything possible to make it happen on time.

We had a terrible time getting the title cleared on my new home, but Jessica and Rebecca (Greenville office) helped me thru everything. They went above and beyond what I expected and I can’t thank them enough. I will recommend them to anyone who wants to buy a home.

Jessica and her team are simply the best. I HIGHLY recommend using caliber home loans if you are looking at buying a home!

My Experience With Her Was An ABSOLUTE Success, Everything I Needed to Learn Knowledge of and Do Was Right At Her Fingertips!!! Highly Recommended!!!😊