Jeremy Franklin Automotive E 87th St, Kansas City

Our sales person Nick was awesome! He answered all our questions was very personable. The whole team was awesome in working to get me into a car. Will gladly go back again to this business and recommend others to see what they can do for you.

They are amazing! Hector worked so hard to get me approved in a brand new car with decent payments! Deon was great also telling jokes and answering each and every question I had. Really took time to explain everything to me.

Our salesman TJ is the best. He was very knowledgeable about the whole sales process. He made our purchase smooth and quick. He went out of his way and had all of our paperwork ready when we got there. He even helped us get all the extra features we asked for. I would recommend him to anyone looking for a vehicle. Thanks Jeremy Franklin

I don’t think I’ve ever had a better experience at a car dealership. Don’t bother looking around everywhere else, don’t doubt what they can do for you! Kenneth made the whole process worry free and was able to give me several options despite my less than ideal credit situation (thats putting it nicely). He was transparent throughout the process, and maintained a welcoming and stress free disposition. The whole team works as a well oiled machine, from the sales reps to the finance department to the service department. Honestly, If you want a reliable vehicle and a quick painless process, go see Kenneth and the Jeremy Franklin auto team.

TJ Clark helped us get a new car today and was great. Friendly, not pushy and made sure we didn’t feel any pressure. Would recommend to anyone looking for a vehicle! Made the loan process a lot less painful than expected and we appreciate it.

Jeremy Franklin Mitsubishi took care of me went beyond to give options and through payments to were what I could afford, based on my credit. The sales person named Jay did an amazing great job! 👍 thank you for helping us to getting our new car we are a very happy and satisfied customer. Highly recommend to speak to Jay he will take great care of you and will ask you questions to what you’re looking for. Happy customer 👌 ☺️

. Jesse Hardin took care of everything and made us feel comfortable without being overbearing. He made the car buying experience as stress free as possible. Would definitely recommend for anyone trying to build their credit and get a quality newer car.

We were traveling home to Minnesota from Branson and hit some debris on the highway. We were lucky enough to stumble into this awesome dealership. They were very busy, but made time to help us with our frustrating circumstance. Mark our advisor was courteous and made us feel at home. While keeping their existing customers a priority they squeezed us in and got us back on the road. The service manager and technicians dripping sweat made great things happen. If you’re looking for a dealership home strongly consider this team! Thanks again!

Just had a great experience at Jeremy Franklin Automotive with an Awesome dealer Deon Willis who showed us nothing but kindness, honestly and a fun time during our test drive. He made our car shopping easy. Thanks again Deon Willis, may God continue to bless you and your family.

Jeremy Franklin Automotive is one of the greatest car service ever! T.J gave me awesome customer service and they really are genuinely people! They try there Hardest to make a way to drive off the lot with a brand new car. Prayer and there service you can't go wrong! To them it not about making a sell, it all about them showing you that what ever dream you before you walked into there place. They going to FIGHT THERE BEST to make it come true. They even work some kind of way to make it happen!!!

Jesse was an absolute pleasure to work with at this location. Very fast and friendly. I was in and out with a brand new Outlander within a few hours. He also made it to where they paid my whole entire car off and only little money down!!! The whole staff at this location was absolutely amazing and very welcoming!

I have had an amazing experience with Jeremy Franklin I’ve gotten all 3 of my cars from there and every time I come in whether it’s just for an oil change they’ve always treated me like family. SHOUT OUT to Deon Willis he really the G.O.A.T thanks for always being kind, compassionate, funny, and hardworking keep up the great work.

We had a great experience at Jeremy Franklin Automotive. Our sales associate Deon was awesome. He walked us through every step and explained everything! Thanks so much for all the help with finding a new vehicle.

With our Family growing by another two feet, we were in the market for a third row vehicle. I was very nervous about being approved and everything and the floor manager Jacob Pillman, went above and beyond for me and my family and walked us through each and every step making sure our experience was amazing. I would definitely recommend going to see him if you are in the market for a newer vehicle

Jesse Hardin was excellent to work with in getting the vehicle that was suitable for personalized comfort and budget. One piece of advise, be willing to invest time into getting what you really want and Jesse will do his best to provide Excellent Customer Service for the business.

Not particularly thrilled by this dealership. They did not do anything directly towards me, but it was very dirty inside and did not smell good. The salesmen were dressed very unprofessionally. The communication to me about my situation in buying a car was pretty poor as well. They still text me and email me about coming to buy a car after they told me they couldn’t help. I would certainly not recommend anyone to give them their information or purchase a car from here.

Great experience with Jeremy Franklin. My salesman Deon Willis did a wonderful job with my purchase experience. Would recommend Mr. Willis to anyone needing to purchase a new or used vehicle.

I went and had applied to finance through them and it was just so uncomfortable. From sitting down and being spoken to like a child that didnt know the difference between a compact and mid sized vehicle to being told if i put more makeup and a shiny dress on id “make a lot more money” it was just an entirely unpleasant experience. If you are a single woman looking to buy a vehicle and be respected in the process do NOT come to this building.

We bought an Outlander today through Jeremy Franklin. Jesse was an amazing sales person to work with. Great customer service! We will be doing business with them again on the future!

Wow!!! Walked into Jeremy Franklin today and was greeted with a friendly face and met a gentleman by the name of TJ Clark. He sat down with us and helped me get into a new vehicle. My wife highly appreciated him and highly recommended. Thank you again to Jeremy Franklin and TJ.

Car buying can be super stressful, but Mr. Jesse made the car buying experience enjoyable. Mr. Jesse explained warranties and helped me get my car payment lower to where I was more confident that I could afford it.

The service advisor didn’t seem to take my concerns seriously. When I was explaining the issue he cut me off to tell me it was probably just a heat shield rattle and not a big deal. As previously stated I paid to have a rattle and trnasmission hesitation looked at and mentioned that I had seen that there were software issues with the CVT that could be causing the issue. The service advisor told me this is not a possibility, seems odd considering there are several service bulletins posted on several tech car site about it with the exact issues I’m having. I was told it was the catalytic converter, had replaced else where since your shop couldn’t do it, and this did not fix the issue! So besides the recall work being done I wasted money for a misdiagnosis

I’ve been here in the past and didnt get approved I came back and my partner came and some how I got TJ. I still remember my experience with him and how he treated me just like he did before. TJ if you want to work for JD Byrider work for them! Stop trying to send me and everyone I send to this place there! I’m really starting to feel like our applications are not even getting processed! I might of got denied but why did you send my boyfriend to JD Byrider if he didn’t get denied? Someone need to internal investigate you!

Had a great experience with Deon! We were treated very nice and the jokes kept us entertained. We will definitely come back!

Deon was the best ! Highly recommend. Very informative throughout the process. Relaxed & very welcoming environment ! Got a good no money down deal but they had plenty to offer.

CWOT : Colossal Waste Of Time.. The salesman texted me, so I texted him my trade in and exactly what I was looking for along with my bad credit info. He said they had my van and could get the financing. The joke is: He didn't read my text. They had 2 minivans, no full size vans and did not have either of the options I specified. Neither had a roof rack. You could see that from the show room. And, neither had a class 2 hitch. They asked me if I could just buy them from UHaul and put them on later, so I pointed out that my text specified them and I had stuff on my roof and hitch, so, No, I can't just add them later. What a Waste!

Brandon Brown helped me out tremendously, he worked everything out to get me in a vehicle that I really wanted! I would 100% recommended him! Great customer service!

I have been searching for a car for 6 months, every dealer I went to all the prices were 10 times the MSRP. I went to Jeremy Franklin and they treated me right I got a great deal on a 2022 Outlander. I will be coming back to Jeremy Franklin for my future car buying needs.

Deon was most helpful personable and patient to make for a wonderful experience with my purchase I am most certainly more than happy and pleased with and Hector definitely went above and beyond for me and was understanding and most helpful with replacing winshield

My experience at Jeremy Franklin Automotive was very pleasant. Tj Clark was super helpful and I will definitely will come back and recommend TJ to friends

Mark, the service advisor was great. He went the extra mile to make sure I was ready for my pressing trip. Blessings on him.

Jesse was amazing! He made us feel so comfortable and did everything he could to get us in the perfect car!

TJ was really helpful. Explained all costs, high interest rate etc. I would definitely purchase a car from him again.

The owner was very rude to my parents that is not how you handle business. If you are looking for someone else don't ask customers questions about someone else they don't know. Be mindful and repectful. They went there looking to buy a new car not now or ever.

So apparently one salesman was working with two people and I was one of the two and I sat there for literally over 45 minutes just looking at the wall well the salesman that was supposed to be helping me was helping another customer while other salesmen were outside smoking that could be helping me so after 45 minutes I just straight up left not worth my time

I have purchased several cars Jesse Here at Jeremy Franklin’s so have all of my lovely daughters multiple times go see Jesse

Thank you Jeremy Franklin and deon Willis for helping us find a really nice truck

Kenneth was very helpful. The wait time was long but that’s to be expected. Very nice bunch of people.

We are beyond happy with the purchase of our 2022 Eclipse Cross! Thank you Nicholas Pierce(our salesperson) for a smooth and simple purchase process. The sales manager, our Finance person, and the rest staff are very friendly and make the car buying experience easy.

Jesse Hardin, very hard working friendly and did his best to make sure I got approved for my car!

Deon Willis made this experience so easy for my husband and I! Purchasing a new vehicle is usually a stressful situation so we both had our guard up when we walked into the show room. Deon immediately put us at ease and just asked us what we needed in a vehicle and then found out perfect fit. We never felt pressured. Getting to meet the entire Jeremy Franklin staff was also reassuring. All in all a seamless transaction! I definitely recommend this dealership

Had a great experience with Jesse! Made sure I left with a great car, and told funny story’s!!

Jesse has taken care of me! He was approached. Well spoken. Catered to my unique needs. I would recommend him to anyone ! I’m forever thankful for the experience I had here. Jesse made buying a car easier than I thought.

The Service dept does a great job of helping me to understand the care needed for my vehicle to make sure it's in the best shape. I appreciate all the service.

It was a 6 month check up and the service manager didn’t schedule the next service but did tell me I still had a free oil change and the would update me by message as I requested.

My service and service representative here at Jeremy Franklin was very satisfying the representative went over details with me and made me comfortable as my vehicle was being serviced they are very friendly and patronizing here at Jeremy Franklin I will recommend any and everyone looking for transportation to acquire with Jeremey Franklin Mitusibishi you will be well pleased...

Jesse Hardin helped me get the vehicle I needed. My Jeep was my everything, I adored her and she got me through so much. But Jesse helped me come to terms that she had served her purpose for me and put me in a nicer and newer vehicle. It hasn't even been 24 hours and I'm in love with my Toyota Camry. I was honestly skeptical about coming here but he made me feel comfortable and I don't feel like he pressured me into getting something I didn't want. I don't feel ripped off either. I got a really good deal and my car is really nice and makes me feel good. I reccomend this dealership to anyone looking for a car and wants to be taken care of. I promise I'll get you that bbq too Jesse, you definitely deserve it!

Brandon was absolutely great. I interacted with Terry and Jesse as well. I got exactly what I needed, and I definitely recommend coming here.

I had an amazing experience at this place! Went in thinking it’s just my first stop of many for car shopping, but ended up not needing to go anywhere else! The first car they showed me was exactly what I envisioned, not to mention the car salesmen were so great! (Jesse and Deon) I would highly recommend this dealership for all of your car shopping needs, they have it all or can get you whatever you want, and make sure you know exactly how things work! This was my first time buying a car and I am so satisfied with how the experience went. Thank you Jesse and Deon for being so helpful!

An amazing car purchase experience thanks to Deon Willis! Not only is he extremely knowledgeable about cars, his jokes reign supreme in the humor department.

I had the pleasure of working with TJ to purchase a car. Not only was he polite and professional, he went above and beyond to make sure everything was taken care of and convenient for me. If you are looking to purchase a vehicle, I highly recommend Jeremy Franklin Automotive.

TJ is the man! He hooked me up. Seriously if you are looking for a new ride go talk to him. I'd recommend anyone to go see him.

Brandon Brown made experience an easy one. He was very knowledgeable, and easy to talk to. I highly recommend that you talk to him.

I absolutely loved working with Tj Clark. He was very helpful in assisting me with my needs. I highly recommend Tj!

Great experience in & out Very helpful & im a repeat customer 20 years ago I bought my car & several more vehicles God bless T J Clark 🙏🙏🙏

jesse harden was a good salesperson, got me in and out with a new vehicle. recommend this auto dealership

customer service was absolutely excellent even though the price of the cars was a little high but still well worth it this man needs a raise

Horrible experience I spoke to someone over phone says I can use the documents I have, come down to dealership just to get stared at not greeted and then agent extremely rude just to tell me he cant use the documents I was just told I could bring in to use over phone and laughed about it wasted my time and money WILL NEVER RECOMMEND OR GO AGAIN WORST DEALERSHIP EXPERIENCE IN MY LIFE

My experience with Jeremy Franklin was surprisingly awesome. Kenneth my sales representative was extremely helpful. He and the whole J.F. family went above and beyond and I was able to drive off the same day. I am glad I didn't cancel my appointment 💛. I would recommend Jeremy Franklin to any and everyone looking for reasonable pricing, friendly, and patient service. .. I am a satisfied customer.

If you looking for a car, you need a to go Jeremy Franklin Automotive. Tommy Clark was a good sales manager. He took his time and made sure, i got the right car for family.

Great customer service in a timely manner. Jesse was so awesome I treated him to lunch!

Had a beautiful experience with TJ. He was very informative, very patient, and understanding with the financial limits I had. I appreciate how friendly and kind he was. It was a great experience.

Deon really helped me get a good deal on a great vehicle. I would highly recommend buying from these guys they're friendly, helpful, and willing to work with you

I initially contacted them online and was quoted a price. Twice I was told the vehicle had the equipment I requested. When I drove the sixty miles to the dealership to test drive vehicle I was told that the vehicle they quoted me did not have the equipment I had asked for but they did have another one that had the equipment I wanted, and o8 course that one cost more money

My experience was very fast and informative. Walked in to look at a used car and ended up with a better deal buying new. Thank you to Deon and Hector for all of your help! I’m so excited about my new Mitsubishi Outlander.

Here buying a car right now and it has been effortless and enjoyable. We were worried about 1. Getting approved, and 2. Finding something we would like. Both were achieved thanks to Deon! He was very personable, friendly, and informative. He had some pretty great jokes I plan to steal and share with the kids 😉 thank you guys again for helping is find a good, reliable car!

My Uncle referred me to the dealership and I say the service is pretty top-notch 👍🏽

My experience with Jesse Hardin purchasing a vehicle was the best experience. I had already been to so many other places with no successes. Jesse Hardin treated me differently than the other dealer ships. Thank you so much Jesse Hardin!!!!!

Brandon was my salesman and he has made my experience very pleasant. Second to none service. I recommend if anyone goes to Jeremy Franklin, ask for Brandon.

We arrived 15 minutes before I service appointment and everyone was ready to help. David Blair are service adviser was excellent got us written up quickly and was very pleasant and ready to help get the issue fixed. Aiden the tech was able to locate and fix the door handle issue. We had several Mitsubishi vehicles and from sales to service everyone has been outstanding.

Jesse Hardin was our salesman. He was extremely friendly, super easy to work with, and we had such a great experience! In and out very quickly and we were approved and on the road with not so great credit!! Definitely would recommend!

Tj did me real good I wood come back and buy a. car From him.

Deon is the man! He was very kind and patient throughout the process. He listened to our needs and budget parameters to ensure we found the best possible vehicle from their available inventory! The entire process lasted less than an hour! Sharp dresser and master comedian who takes his job serious! He even filled me in on some very cool KC history! Thanks again Deon, I am super pumped!

Deon, was very helpful from start to finish. Excellent to work with, would highly recommend him to friends and family. Also had some great dad jokes!!

I had a quick easy and personal experience with them. From sales to financing I never felt forced or rushed. Jerald Long was my sales rep, he was nice, informative and I would recommend 100%. Thanks for the positive experience. Beep Beep!!

My husband and I came in looking for a nice family vehicle. We met with Deon and he was wonderful. He made us feel comfortable and explained the process well. We would definitely recommend this place to anyone looking for a great reliable vehicle.

I had the good fourtune of working with Jesse Hardin!! I'm currently in the process of rebuilding my credit, and he was able to work with me with me and get me into a vehicle the same day!! I highly recommend this Jesse and this dealership!!

I was not asked about transportation because we opted to stay and wait, The manager said" it won't be long" and it didn't. He also did not use the tablet because he showed us our dirty cabin filter that was replaced. He spoke about our next appointment and when we need to come in. I am a veteran and was given a military discount, which was appreciated. Thank you was extremely satisfied with service.

I was very pleased with Mr Jessie Hardin. He was very pleasant and went above and beyond

Deon was very pleasant to work with. Loved his jokes 🤣 😂. Will refer to anyone that's in need of a new car. Financing manager was exceptional!! Thank you for working with me!!

I have been there several times to have repairs done. They are knowledgeable. They are kind/personable. They actually return phone calls. The kicker for me is I didn't even buy my Mitsubishi from them. Thank you Jeremy Franklin for all you do.

The Mitsubishi Sales Rep TJ Clark was amazing! I appreciate his help, his patience and his motivation. I can tell the brother really loves his job. My wife was happy with our selection and I know we will enjoy our NEW Mitsubishi Outlander 2022!! Thank you Jeremy Franklin!!!!

No hassle quick deal very professional have used Jesse on both Cars we bought

Fantastic and helpful people! Jesse Hardin not only helped me find a vehicle I could afford he was very patient with me and my kids while my bank made me jump through all the hoops. 10/10 customer service and care! 100% reccomend going here to everyone

I have been bringing my car to Jeremy Franklin since 2019 and have had thousands of dollars of work done here over the years. I never regret it because I am always impressed with the work and care for their customers. Everyone there is great, but I know for a fact that so much of my experience and confidence comes down to their service technician, Cal. His customer service is the best I have ever encountered at a mechanic. For one, he actually knows his stuff and is able to communicate it. He has been able to track with the history of my car, he and the other technicians are able to the root of any issue, and he treats me the way he would want to be treated. I never have to worry about his work or his estimate. I highly recommend Jeremy Franklin Mitsubishi - and am especially thankful for CAL for the work he has overseen and his excellent customer service!

I have purchased 4 Mitsubishi Motors form the most amazing salesman TJ Clark. He goes above and beyond to assist in the positive experience. I also sent 4 other people and they told me great stories. Jeremy Franklin will always be my favorite place to purchase a vehicle.

Superb customer service Mr. Jesse Hardin is “Second to None” After speaking with Jesse on the phone and planning the day for my son to finance his first vehicle Mr. Jesse said these words “Tell your son I’ll see him on Thursday and be prepared to drive his new car home” AND that’s exactly what happen!! We could not have asked for a better experience, No paths cross by accident! Superb Customer Service, 100% Transparency and it was always what was best for you as the customer! God definitely Instilled the perfect talents and skills in you then placed you in this position! Thank you Mr. Jesse Hardin #godspeed

Thank you Brandon for helping me find the exact car I was looking for. I’ve been to a lot of dealerships where the salesperson tried to persuade me to buy the car they wanted and not the car that best suited my needs. However, Brandon understood what I was looking for, treated me with kindness and respect, (which really goes a long ways in my book) and made the buying process easy for me. So thank you again Brandon, I appreciate your service.

Deon Wills was awesome. He was patient with my many questions and was able to either answer or get an answer to all of them. They worked with my poor credit score and got me into a nice, much needed late model vehicle….looking forward to coming back for a brand new vehicle.

Jesse Hardin helped me so much he found me the perfect car. He found something within my budget and went the extra mile to make sure I was leaving with a smile on my face. Everyone is so nice and overall it was a great experience. Would so recommend coming here to buy or finance you vehicle.

I enjoyed doing business at Jeremy Franklin Mitsubishi. My car salesman Jesse Hardin Jr. made my experience amazing! He was very kind, patient, and detailed while walking me through the process of purchasing a car. I made the right decision going to Jeremy Franklin, and Jesse definitely reassured that!

Jerald A Long was an amazing car salesman! I got the truck I wanted for a reasonable price and it went super fast! He got me a couple extras and I am one happy truck owner! Thanks again bro!

I had a great experience working with Deon Willis. I was able to easily purchase a vehicle within my price range and overall pleased with the customer service I received at Jeremy Franklin. Sincerely, Kory VanBiber

TJ made me and my wife very comfortable during the buying process. Very personable and didn’t push anything on us. Made the buying experience easy quick and pleasant. Would come back here for our next car purchase.

Response: That is not true and absurd. You did not offer to facilitate that for me, and you said no. I just said before I purchase I'd like the car to be inspected and you said absolutely not, you don't do that. My 11 year old son was there and remembers the same story as me. Your response is laughable at best and are now trying to save face. You NEVER offered to arrange and facilitate that because I would have said yes. Lost a sale due to not letting my BMW Dealer Check out the $100,000 BMW they are selling. Likely would have bought the car otherwise. I went today to look at a $100,000 BMW X7 M and liked the car. While talking about next steps I told them I'd like to have it checked out by my BMW dealership since it had 30,000 miles on it. Sales manager Chris was adamant that they would not allow the car to be checked out by anyone else. He mentioned they checked it as his dealership, which is laughable because they are Mitsubishi mechanics. I wanted the car to be checked out by certified BMW mechanics. Well they lost a sale as I was a very interested buyer. When dealers don't let you get a used car inspected by a mechanic of your choice it means something is SHADY and they are trying to hide something. I would have happily left a large deposit and let them drive the car to the dealer if they wanted. Shady. Will not return. I will note that my sales person was very nice & polite and helpful during the test drive.

TJ is a machine for customer service. He helped us get into a newer, safer vehicle and did it without us worrying about having enough money to still make it. Definitely call this man and let him help you get a great car at the best deal you're gonna get!

TJ is hands down the best salesperson I have ever dealt with and my experience buying a new Mitsubishi was painless, something that I didn't know could happen at a car dealership. The owner, Jeremy Franklin, and finance manager were also great. I highly recommend!

Came in was told the vehicle I wanted was in transit, and I would be called as soon as it arrived. Never got a call, but looked at their website and seen it was there. Called and talked to Richard Spiller, was told I was there, and it would be held for our appointment, which was made for 2 days away. Mind you this was made at their convenience not mine! I would have gladly came in that day. So we arrived to our appointment on time! The vehicle had been sold! Never got a call, to tell me not to come in, or check their inventory for maybe another I wanted. Just straight lied to me, wasted time, my gas, and I took off work early to go to the appointment. Was only told we're sorry, we have more coming in 2 weeks. I want to know how they plan on making this right! But for some "strange" reason I have a feeling this won't be addressed, and just ignored. Just like my feelings, and the time of mine they wasted!

We just purchased a new 2022 Mitsubishi Outlander from Jeremy Franklin Automotive and had an excellent experience in every way. The communication was great before our 3 hour drive to purchase the vehicle. Our salesmen TJ was wonderful to work with and very knowledgeable. I would highly recommend them to anyone!!

Jesse Hardin provided the absolute BEST service we have EVER received ANYWHERE! Best car buying experience we have ever had. Great car, great price, AMAZING service and everyone was super nice!!

I went in looking for a decent used car n I got just that with Mr.Deon Willis help me walk with the car the same day with decent payments. I had bad credit and he was will able to help drive away n something nice I appreciate it very much Mr Willis. Thanks for all your help.

The process was super easy and straight forward. They were clearly working FOR me when it came to down payment and financing. First dealership I went to, and left with exactly the car I had in mind a couple hours later. Great dealership.

TJ helped me with any questions and concerns that I had. He walked me through all the fine print & everything that I needed to know when purchasing my new vehicle. Highly recommend this dealership!

Jesse Hardin is A very good person. Jesse Harden has helped me and my husband Rodney with our second car Outlander Sport number 2 and we appreciate him and Mitsubishi very much

Ive been to other car lots and its always been a bad experience but when I got to Jeremy Franklin They have all the information on vehicle the salesman Jesse Hardin jr. Made my experience painless. Hes very professional and made me feel that he was here to help. I recommend going to Jeremy Franklin and talking to Jesse hardlin jr. He does care

Kyle is the best. He makes coming to the service department a breeze. He's patient, efficient, kind and highly professional. Most importantly he has a great sense of humor. Ten stars for Kyle.

There’s no such thing as a dime down! Stop promoting that! I would not recommend this place at all. They promote if you make $400 a week you could get up to $30000 in credit and also a dime down! LIES LIES LIES. I was dealing with TJ. And he just rushed me out the door. Making personal jokes. He needs to work on his manners!!!

I like the customer service overall but I particularly enjoy the service of TJ Clark I feel like he would above and beyond to help me get into a car with most wouldn't I really do appreciate the hard work that he put in to make it happen and I will recommend any of my friends and family to Jeremy Franklin in the future

Ask for Jesse, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible.

This was the best experience I ever had with getting a new car. Jessie Hardin was fun and quick and understanding. Highly recommend!!

I havent even bought a car yet, but the experience I have had just talking with the guys down there is amazing. They are very friendly people. Cant wait to be able to get down there and meet them and get a car!!!

Salesman Brandon is highly recommended, he is very nice and detailed. He will go above and beyond to make sure you leave in that beautiful cat you always wanted!

Great customer service. TJ made trading in my old car easy & helped to make me happy with the purchase of my new Mitsubishi Outlander Sport.

Deon was great he also tells great jokes while you are waiting he also really did a good job thank you so much for everything

Very good experience easy financing, Very professional ,friendly and helpful.!! Totally recommend this dealership If you looking for a car and you have bad credit!

Quick and painless - was able to get no money down and I now have AC and lights when i drive! Mr. Hardin was very helpful.

They were able to get me financed when no one else would work with me. On mint condition extra clean fully loaded 2017 Volvo S60 T5 dynamic fwd 2.0l 4cyl TURBOCHARGED. I love my new car Test drive went great they didn't rush me or presure me. I will go back there first when I'm ready for my next new vehicle. Thanks emmauel for great service in my car purchase this is my baby!!!

Deon was absolutely great! He got me into the very vehicle I wanted and told some great jokes

I worked with Brandon Brown and was approved. The process was simple and smooth. He answered all of my questions and helped me find the right vehicle.

Brandon gave me and my spouse great service amd was very informative about the car we purchase will be doing more business with him and bringing more business to him in the future We are more then pleased with Brandon.

Traded in my Ford Fusion for a bigger family vehicle. The used Dodge Journey we picked out was beautiful and only had 62k miles on it. 2 weeks later a cylinder had to be replaced. Warranty now 6 months later it needs another cylinder replaced, fuel injector, and ignition coil. Working with warranty now to see what’s coved. Moral of the story be very careful on the used car you get from this dealership.

Thanks so much Mr. TJ Clark at Jeremy Franklin. I really appreciate him taking the time to find and sell me the perfect vehicle that suits my needs as well as personality. I ❤ this Guy!! He's The Best Salesman Ever!!

Very good service. Jesse & the others got me in a really nice suv, I didn't have good credit, I put down a decent down payment and Very affordable payments. He set me up for success all the way through, I will definitely come back for my next purchase!

I have been a customer over 20+ years and I have been working with TJ Clark since I have been a customer. He the most professional best customer service representative ever, he has the best and great personality, take time with the customer and make sure that the customer is well taken care of. I can't say enough about him . I wish everyone had a person like him working for them. Repeated customer . Angelia Amrine

Deon is amazing! He is very positive, an absolute professional and after this car buying experience, he will definitely be the one to go to. Come by and handle business with him!

TJ treated us GREAT! Showed us around and helped us get the vehicle we wanted. Offered us a drink and snacks as well. We would highly recommend him. Will do business with him in the future.

I will not be bringing my vehicle back to this location. This store does not honor its own website or in store pricing. I had booked an oil change for $59.95 but instead was charged $64.95. Every time I bring my vehicle there, something goes wrong. So I will be taking my car elsewhere.

Jesse Hardin Jr helped me get in to a car thank you for the customer service you have provided your amazing!!

Hello People I'm here right now at Jeremy Franklin, I have a credit score of over 700 plus, and the finance Guy told me that I have not enough credit worthiness, several banks denied me but the finance Guy came with some numbers on paper a car payment for 676 .00 with a 14% intereste rate MY TIME WAS TRULY WASTED,this is the kicker part I have a 2009 Es350 162k miles in good condition but I need a water pump , he came to me with a trade in value for 1000 bucks These people is nuts so please don't waste your time here.

Kenneth was amazing...worked with us very well to get the truck we wanted. Kenneth got us comfy chairs and little bottles of water and even offered popcorn!!!

Not to happy with the service department been up twice now after purchase of car that at the time I was told they would fix the next Saturday and and they didn't and just now was told wrong part. The drive along is way out of the way from where I live and not even any compansation just a sorry for the bad luck. As one in the industrial service area my self I understand but also my company tries to make it right with the customer some how. I am not impressed.

Bad Dealership a lot of fraud scams. fraud texts stating placing a .10 down or making $300 a week week later $400 a week. Send texts and not knowing the person when the walk in even with proof of texts. Managements taking peoples identity and refusing to return their identity, Management screaming with anger or frustration against clients, is a treat most especially when they fraud and falsified client with text message. Management tried to get verbally hard physical against customers.

Brandon Brown was extremely pushy to make a sale, from me looking online at vehicles. Disregarded everything I said pertaining to my schedule and vehicle situation that made it difficult to come look

Jesse and the team at Jeremy Franklin Automotive took care of our every need for a new vehicle. Recommend for your next vehicle. A+ service.

Happy with the experience in had there deon Willis is a great man he tell lots of joke funny guy really love this place and satisfying with the car me an my girlfriend got thanks Deon

Great place to go to get a car. Nick was very nice and showed me cars that I was eligible to get. I would recommend going here.

They only care about selling you a vehicle. After they get you to buy your no longer important. I took my wife's new outlander in for service, and detail. This was a perk as the first 2 are free. I waited for almost 3 HR for them to change oil ,hand wash, and vacuum the vehicle. We were told it was a detail but was then explained that it was just a wash by the service department. After getting back into the vehicle I saw what appear to be soap stains on the sun roof. When I got home I look at the top of the vehicle. The photo explains the rest. After seeing the service I received on the wash .I then checked the vehicle for the check list I had received from the service department. It is a standard preventive maintenance checklist. The tires are not inflated to the pressure that was on the list. My coolant was low, so after I performed the checks I called the service manager. I was told that they could redo the process but no other concessions would be made. When I asked if they would allow us to use a loaner I was told that the loaner cars were for more important issues, such as changing a transmission. Imagine my response. I a costumer who had just bought a new vehicle that my concerns didn't reach the standard to loan out a vehicle to correct the mistakes made by them. That said it all. Don't buy here you'll regret it. The process is rushed and the moment they get your money you no longer matter. I understand that preventive maintenance is not a service that would require a loaner. However I took off work to bring it in for maintenance, that I did not receive. After realizing that it would need performed a second time is when I asked for a loaner for the day. As neither I or my wife have time to wait another 3 hours. Also the appointment was scheduled in advance. The time of the service wasn't the issue. The problem was the lack of professionalism. The service wasn't performed. Fluids were not topped off. Tires were not inflated. I'm not even sure the oil was changed. To top it all off the wash would have damaged the paint, had we not washed off the soap. There are plenty of other places to service my vehicle. Why would I take the chance of this happening again? I was told that your service manager would call me. That also did not happen. This wasn't the first problem we had with buying the vehicle. My wife and I were call several times over the car we traded in. We informed your sales people that the car title was with the lean holder. After trading in the car we were informed by the lean holder that the loan had not been paid. Then your sales people kept insisting that we had the title. As if we were lying. They had sold our trade in without paying off the lean. The entire experience is ridiculous. I will never buy from you again. I will tell everyone who will listen to stay as far away from your dealership as possible.

Jesse and his team was wonderful was a smooth buy and got a better deal than expected thanks again guys love my terverse new and old

I have bought several cars from Jeremy Franklin. Each time with Jesse if you need a new car that's the place to go and the person to see Jesse.

Jesse Hardin is nice and was able to help me find a good vehicle at an affordable price.

Jesse worked hard to get us into a reliable vehicle, don't know what we would do with out him, thanks Jesse!!!

I came in to find a vehicle because mine didn't have much life left. I was able to get it traded in to a vehicle much newer than I was driving. It was easy working with Jesse Hardin and got me into a much safer vehicle and am happy for that. I appreciate him doing what he could to help me since I had not had a car payment in 10 years.

After spending an hour at the dealership I finally filled out paperwork for the one dime down fourvdays later I still had not heard the results of that from my salesman. I called and talked to the sales manager who told me I had been approved for a car I had not looked at or expressed interest in , with a $500-$1000 down payment not one dime down,!but 500 or $1000.?I convinced him to switch the financing over to a similarly priced vehicle that I liked and was told there was a problem with the car and they couldn’t get the part a week later they still are ignoring my texts I will never recommend or do business with Jeremy Franklin against

Very positive experience, went well out of the way and very knowledgeable and informative Jesse Hardin JR Jeremy Franklin Automotive 6300 E 87th KCMO 64138

Brandon is AMAZING! He made the process quick and easy! Not only did he explain everything thoroughly, he made sure I was comfortable with the loan and the vehicle! He truly went above and beyond to help me! With living out of town and my work schedule it was hard for me to make it back out to finalize the paperwork and pick up my vehicle... So Brandon took time out of his day to bring the vehicle and paperwork to me! He really makes his Customers feel welcome and important! I HIGHLY RECOMMEND BRANDON AT JEREMY FRANKLIN MITSUBISHI!!!! Thank you so much!

TJ was very organized and efficient with helping in the buying process of another vehicle. Helped out tremendously with getting new wheels.

Jesse Hardin was absolutely wonderful. He took the time to explain everything and he was very personable and honest. He was also very transparent and forthcoming regarding every question we asked. I would definitely recommend him and Jeremy Franklin Auto for your next positive car buying experience.

Came in for the $0 money down offer and was not approved. Told of I had a down payment of $1000 they could finance me. Came back with a 6000 dollar down payment and was still not approved. They tried to tell us that they were waiting on the banks both times. When they use that excuse it end up being no because when it's yes its fast and doesn't take 2 hours wait time

Tj helped me out with my car buying process. It was quick, easy, and painless. He went above and beyond to get me in a brand new vehicle at an affordable price. Would definitely recommend shopping JFA and ask for TJ.

Deon Willis was beyond super helpful! He was very knowledgeable and friendly. He and the manager worked it out for me to find a car that fit my needs and financially worked with what I was reasonably able to afford. I am driving off the lot in a pretty sweet Nissan Rogue and I am very grateful!

I am editing to add that while I am happy with my purchase, getting a response from someone after purchasing the car is just about as easy as pulling teeth. I haven’t gotten my registration info yet and they only gave me a thirty day tag so I’ve been trying to find out if it’s been sent yet and nobody has gotten with me yet :/ it’s a bit of a bummer but I do understand things get busy.. We worked with J.A Long to get a new vehicle after ours failed us- he was easy going, helped us to select a few cars in our price range, let us check them all out and made the car buying process super simple and stress free. I definitely recommend coming here if you’re looking to buy- they are very reasonable and look for the best deals for you before solidifying anything.

Chris and Jesse were wonderful to work with through the whole experience. Thank you for making this purchase seamless!

One of the best experiences I've had at a car dealership. Excellent service. Deon Willis was awesome. Did everything he could to get us into a vehicle today. We will buy our future cars from Jeremy Franklin and recommend them to family and friends. Thank you.

I had a really great experience here it was quick easy and painless lol the test drive experience was great and mr Willis is the best car salesman I’ve ever encountered

Deon Willis was very professional. Greeted us as soon as we came in. Was not pushy and made us feel at home. Worked out an amazing deal and even went back a second time to take more money off. Would recommend him and Jeremy Franklin to all my friends and family!

After my car crapped out on me after 19 years. My mom suggested we go see Jeremy Franklin. We set an appt, and I had THE BEST sales associate Deon! He picked a great car to show me, and we were in and out within a couple of hours! I will be coming back. Thank you!!!

A very pleasurable experience- TJ and the finance team was great! Definitely recommend!

They went above and beyond to accommodate our needs in order to get us in the car we wanted! They all worked together feverishly to make it happen for us, the teamwork there was amazing! We went back for a second time to trade in our first purchase. We were so happy with the outcome! We live in Kansas but will definitely plan our third trip to Jeremey Franklin Mitsubishi when the time comes. They went above and beyond AGAIN to make sure we got the deal we were comfortable with. Outstanding teamwork and acknowledgement of our time constraints. Overall 5-Star experience!

Definitely recommend. Had a lot of fun while looking at and even getting a new vehicle! Great sales representative. Deon was amazing at making it go fast and smooth as possible. If your new to buying a car definitely doesn't hesitate to call them.

Jesse Hardin Jr. didn’t an excellent job selling us our vehicle. We did everything over the phone till it was ready to come in and sign paperwork. He made this task very easy and convenient. I would highly recommend him for your next vehicle purchase 👍🏼👍🏼

What a disappointing car "not" buying experience. Had a 6:45pm appointment on 6/17/21. At about 7:15pm the sales rep came over and said it would be about 20 more minutes or so before they have an answer about my funding. At 7:45 the manager comes over and tells me that he can't get my paperwork to the bank in time but should have an answer around noon the next day. As of 3:30 the next day I had not received any communication regarding my financing. Not sure if they just didn't want to sell to me or if their commercials advertising "if you bring home $350 a week, you're approved" are greatly exaggerated. Went to a different dealership and was in a brand new car in about 3 hours so if they wanted to get a sale done they could have.

TJ was very helpful, full of energy and down to earth. He needs a Raise!

Jesse Hardin Jr. great salesman, excellent service and very personable and likable person!

Deon is one of the best! Friendly, tells jokes and tries to help way by being very informative!

Deon is awesome. Great sales man. Helped me even though my credit score is not the best. Tells great jokes and an all around fun guy. Thank Deon Willis. I appreciate all that you do. Stay blessed, I’ll send family and friends your way.

Jesse Hardin sold me an outlander worked hard to get good rates and even paid my taxes for me would highly reccommend

Positive car buying experience quick and simple process friendly and non pushy sales staff