Indigo Mortgage Eagle Rock Ave Ne Bldg B, Albuquerque
+1 505-836-5700
http://www.indigomortgage.net/
5501 Eagle Rock Ave NE Bldg B, Albuquerque, NM 87113, United States
Indigo Mortgage Reviews
S
Ben and team were endlessly patient with me as I navigated a very challenging real estate market that led to several terminated contracts. They routinely delivered highly competitive rates - well beneath other lenders - and throughout the process, they were incredibly responsive to my inquiries and generous with their time. I was not an easy client! I highly recommend Indigo - absolutely top-notch organization. Thank you Ben, Kat, and Indigo staff!!!!
Seth, it was our pleasure to help! We always say that it's so important to shop your mortgage to find the right deal for you. Thanks for the great feedback!
M
Ben Lucero and the staff at Indigo were extremely helpful, courteous and professional through the entire process. Ben's experience was invaluable to us as he was able to come up with alternative solutions to the circumstances we faced. We highly recommend Indigo Mortgage for all mortgage services and would definitely employ their services in the future.
Thank you so much, Michael. It's been our pleasure to be of service.
B
The Indigo Mortgage staff was knowledgeable, efficient and friendly. They made sure that I understood any issues that popped up . They always took time to work through any issues and never seemed in a hurry. I was happy that I selected a local company.
Thank so much for the five star review. It's our pleasure to be of help!
L
My wife and I were considering refinancing our home and I sent an inquiry through the Indigo Mortgage website. Within minutes the owner, Ben Lucero, personally contacted me and answered all my questions. In fact, Mr. Lucero advised considering what my current APR and type of loan I had it would not be cost effective to refinance my current loan and I would be better off not refinancing our home. Although Mr. Lucero didn't earn my business today, he definitely earned my business in the future and will refer friends and family to contact him for any mortgage needs. Thank you Mr. Lucero.
It's our pleasure! We're here to help, and sometimes that means advising that it's not the best time to refinance, based on your situation. Thanks for the kind words; we hope to be of service in the future.
R
Hello my name is Rene Camacho I’d like to leave a review for Indigo mortgage Arlene Richard and Jerry were all great they helped me with a very hard purchase on a home and I will recommend Indigo mortgage to all my friends
Thank you, Rene. It's our pleasure to help great people find the financing right for them! Be well.
M
Ben I just wanted to thank you and your team for a flawless performance. It was a pleasure working with Christina. Your whole team is excellent.
Mark, it was our pleasure to be of service. Best wishes from the Indigo Mortgage team.
N
Buying a home can be stressful. Especially in this market where people are upsizing and staying put. Ben came recommended by fellow military personnel. I made an appointment and he was flexible with my schedule. When I got to his office everyone was masked, there was hand sanitizer available, and the waiting area was clean, comfortable, and the staff were kind. Ben went above and beyond to help educate me on my first home. He answered most of my questions before I could even ask, and was patient with the few questions I had. He and his staff have kept in contact guiding me through the ever-changing requirements of the VA, which can be scary to face alone. Making a commitment to a home is a big move. You want a lender who is going to be there for you. I’m grateful to Indigo Mortgage for being here for me. It is always a pleasure to come across business that give extra guidance when assisting veterans. I look forward to having my home dreams come true with Indigo along with me. 10/10 would recommend Indigo
D
We refinanced our home with Indigo Mortgage and our experience was overall a good one. We became homeowners very late in life however when it came time to refinancing we chose to stay local and we're glad we did. The entire process was smooth with very little bumps along the way. Ben Lucero is a very fair business man who will listen to your concerns and really try to make it right. If we ever have to refinance again, we will definitely give Ben a call.............
Desiree, Thank you so much for the honest review! We are glad you decided to keep it local when refinancing.
M
Ben and the Indigo Mortgage team are great to work with! They deliver excellent rates and superior service. They are very responsive, communicate clearly and go to bat for us to resolve issues and move forward. Ben has helped our family with two mortgages, and we will use Indigo Mortgage again without hesitation!.
A
Working with Indigo Mortgage was such an awesome experience from the start of the process to closing with Fidelity National. I can only describe it as I would do all over again if I had to with no hesitation... My mortgage team Kim Molina and Elizabeth Meyer keep me informed step by step and I appreciated their professionalism through the process. I give Indigo 5 stars and if I could them more I would but I wouldn't trust anyone with my Mortgage service needs expect Indigo Mortgage. Thank you for a wonderful experience and doing a fantastic job on refinancing my home mortgage. Awesome job. Sincerely Alan & Yvette Romero
D
Ben Lucero helped me find a mortgage company I could work with ten years ago, for a mortgage type he did not provide, when he had nothing to gain. And he just declined to refinance my current mortgage because it wasn’t in my best interest, and he showed me why. Sure is nice to know that honesty and integrity can still be found in the business world. I would recommend Indigo Mortgage without any question. Thank you Ben! D. Jarrett
M
My husband and I are blessed to use the indigo mortgage. The service we received was out of the world experience. We have used this company also four years ago and was completely satisfied with our experience so once we decide to refinance we knew they would be our first choice. We have work with the owner before; a honest, respectful, courteous and God fearing man. When he ask me to work with his brother I was a bit unsure but I trust in him tell me give him a try and I honestly can say there was no different in the treatment. Why We give this company a five stars they were straightforward about all We need to do and no false promise, they work in a timely manner and keep you updated and every development that take place. They work hard for you, our interest rate is unbelievable. Honestly I have friends with way better credit score than my husband and I and our interest rate way better than theirs. They ask me how that is. The bottom line you need someone who is going to do everything in the power that is honest for you and that is what we have found. So five stars is something I hardly ever give because it mean near perfection since no one is ever perfect. They earn our five stars .
M
Having Indigo Mortgage handle my refinance was the best decision I’ve ever made! Ms Mary Knight was my loan processor and I couldn’t have been more blessed with such a wonderful person. Ms Knight was very knowledgeable and personable. She made the process move along quickly and stress free! Thank you Mary and Indigo Mortgage staff!
Marilyn, we're so happy to have helped. We love making the process as smooth and easy as possible. Best wishes to you!
J
Each and every individual that I encountered through my home buying experience made me feel valued, informed, and appreciated. From my initial interaction with the loan officer, to the constant communication with my loan processor, all my questions were answered, explained, and considered. I felt secure in the process as a buyer, and now feel secure as a homeowner. Tremendous thanks to the team, the mission you uphold as a business, and the individual work ethic you brought forth.
Thanks for the excellent review. It's our pleasure to be of help, make the process smooth, and help each client get the best mortgage for their situation.
M
Great company, I tried to work with some other lenders who said they could not help me even with my VA loan because I have student loans. Indigo mortgage not only helped me get the loan quickly and efficiently the were in constant contact with me through the entire process. I cannot say enough good things about Lesa and everyone else at Indigo
Thank you, Mark. Many mortgage lenders won’t take the time to deal with any circumstances that could slow things down. We look at it as a challenge to help each borrower find the right loan for their needs. Thank you for your service and best wishes!
J
My experience was pleasant and their professionalism was stellar! I would recommend Indigo to anyone! Ben is very fortunate to have Mary Knight on the team!
Thank you for the great review! We are so happy you are pleased and we'll share this with Mary.
B
I have dealt with Ben Lucero at Indigo mortgage company on a couple of refinances and have had the best service ever. The process was so smooth, quick and efficiently done. The staff is very friendly, well qualified and so easy to deal with. If want your home loan or refinance done, I suggest you go to Indigo Mortgage Company and give them a try. You won't regret it.
Thank you, we appreciate the great feedback, and the opportunity to be of assistance!
e
My loan documents did not match the quoted price during signing in 2019. No big deal, but I was irritated and it seems a little devious. Turns out I've been paying taxes on someone else's parcel for the last three years. I asked for help from Indigo last month when I received my delinquency notice from Bernalillo county for the second year in a row. I got a "I'm on it" after supplying my loan number. I reached out again and provided my phone number as requested, but never got a call. After I reached out to UWM again via phone (no response to online requests/emails and service ticket initiation), I supplied the delinquency notice, mortgage statement, and my phone number again as requested to Indigo. Again, no call, just an email with vague- "they'll reach out to you" message. Now I'm late again on the tax bill due to delay and dodging by my loan officer. I feel like I should have gotten a relatively prompt, helpful response from Indigo and Ben, but I did not. Weeks have gone by and I never did get a call from them to discuss how this can get fixed, what happened, and how I can make sure my house doesn't get sold on the courthouse steps. Only after continued disappointment and lack of any attempts I can see would I leave a negative review like this. I wanted to go with a local business to use for my refinance. I won't do that again
Mr. Taylor, as we’ve discussed, your servicer United Wholesale Mortgage made the error. While it’s beyond our control, we worked very hard to correct it for you and because of our involvement it was resolved. For nearly 20 years, Indigo Mortgage has been dedicated to our clients, and we were happy to intercede on your behalf with the servicer.
S
Our refinance was not done with Ben Lucero and Indigo mortgage but, he was very helpful in giving us information about some issues we were having with our current mortgage company! We highly recommend Ben and Indigo Mortgage!
Thanks for the 5-star review Sabrina! We appreciate you taking the time to share your story with us, so that other customers know how Ben works!
T
I originally left a negative comment. Yes, we all get busy and all clients are priority, which is how it should be. I finally got the call today that I wanted days ago on exactly what I originally needed. I have edited my comment to reflect a better rating only because I wanted to do it and not because I was asked. The company has been helpful and Ben did call me back and answered every single one of my questions and explained each item in depth, which I surely appreciated. He even acknowledged my negative comment in which he said he would own it. I appreciated that and hence, me revising my comment now.
Thanks so much for your feedback Theresa and for leaving us a nice review! We appreciate you!
P
My brother suggested I get a refi. So I started the process with Indigo Mortgage. I stuck with it even though I had my share of ups and downs. I wouldn't say my case was easy either. My ex wife was still on the house even though I got it in the divorce. In the past few years I tried to do a loan assumption to get her off through my previous loan holder and it failed because the small down payment loan. Indigo made that part look easy. I had a lien from 8 years ago that they navigated promptly. I got a smoking hot rate. Thank you Indigo for taking me to the next level.
K
My mortgage was with PNC Bank so I decided to do a refinance to lower my interest rate. PNC asked for an appraisal and a survey so I paid $1,200.00 out of pocket. Almost 7 months went by and PNC kept asking for bank statements and pay stubs over and over and telling me the same ol story that they are working on my loan, I finally called Ben Lucero from Indigo Mortgage and my loan was closed in a little over a month. I am still trying to get my money back for the appraisal. The team at Indigo are very professional, efficient and a pleasure to work with, I give them 5 stars.
Thank you Kathey for taking the time out of your day to leave us this kind, 5-star review! We're happy to serve you!
R
We've worked with Indigo Mortgage twice now. Once to establish our loan, and again to refinance our loan. Both times we had an excellent experience with them. They were professional, helpful, attentive, and efficient in all of our interactions throughout the process. We would highly recommend Indigo for any mortgage needs.
G
This was the easiest mortgage experience I’ve ever had. Ben, and Arlene, and Julie took great care of us. Finding a local firm who treated us like neighbors was very special. Ben is extremely knowledgeable and honorable. It is amazing how fast they expedited everything, especially the application process. You are in good hands with Indigo.
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FAQs
1. What Is the Contact Information of Indigo Mortgage?
You can call Indigo Mortgage via +1 505-836-5700. You can access our online loan marketplace to submit your loan application as well.3. How Can I Request A Loan At Indigo Mortgage?
You can submit your loan request on their website. If you need other financial support, you can always visit iPaydayLoans and choose between various loan options to obtain payday loans.5. What Will Happen If I Failed To Pay Back My Loan?
You can always contact your lender if you have issue paying your loans. Your lender may adjust the loan plan for you to fit your financial situation at the moment. If you default on your online title loans, you may lose the possession of your vehicle.
2. How Can I Find the Location of Indigo Mortgage?
Indigo Mortgage is located at 5501 Eagle Rock Ave NE Bldg B, Albuquerque, NM 87113, United States. You will find their address easily on the map and pay them a visit right now.4. Is Indigo Mortgage An Agency Or A Lender?
Indigo Mortgage is a Mortgage lender that accepts all kinds of loan requests. You can visit our online platform to get various loan services including installment loans online. In addition, iPaydayLoans, as an online loan marketplace, can connect our customers with our network of lenders to get easy and fast online loans.6. Can I Get Loans With Bad Credit from Indigo Mortgage?
Yes, it is possible to apply for loan without bad credit such as online personal loan services from them. You can contact the lenders for detailed information regarding loan requirements. You can also visit our online platform to get instant loan offers with friendly requirements.