IH Mississippi Valley Credit Union Aaa Ct, Bettendorf
+1 309-793-6200
https://www.ihmvcu.org/
2839 AAA Ct, Bettendorf, IA 52722, United States
IH Mississippi Valley Credit Union Reviews
m
Horrible customer service and long wait times. Used to be a decent bank. Definitely don't use them for business purposes they will keep on you and make you do flips for them.
T
Had a basic question about my account and was told they'd return my call when a manager looked at my ledger, that was a month ago
Theresa, we understand your disappointment. Instances like this are uncommon, but they do happen once in a while. We'll do better in the future. Please send us a secure chat, and someone will help you as soon as possible. Thank you. https://chat.ihmvcu.org/SightMaxAgentInterface/PreChatSurvey.aspx?accountId=1&siteId=1&queueId=2
M
DO NOT BANK HERE!!! Literally the WORST credit union I have ever banked with. I was a member for a long time and in the last three years the organization has gone down the toilet. Their mobile app works 20% of the time, calling for customer service I NEVER was picked up on by a banker I would have to go in. My card was frozen foe no reason, there was no suspicious activity, no compromise, but my account was locked hostage for two weeks and I had to go through 8 different people to get it figured out with no call backs to the status of my account. I had asked them to turn off my cars because i no longer use since I moved for college it and instead they left it open and paypal tried the wrong card so I have had an overdraft fee for several months bc a lower credit score is not F-ing worth dealing with this company. You’re all being paid wayyy too much.
Hi Matti, thank you for sharing your feedback. We are always looking for ways on how we can improve. Please call us at 309-793-6200 or shoot us a secure message through our online chat at www.ihmvcu.org and we'll look into any issues you are having.
C
I have a real problem not being able to get a hold of customer service in a timely manner. I have two other credit unions, that I never have to wait on hold to talk with. IMVCU customer service is terrible.
Chris, I am so sorry to hear this. While we always try to staff accordingly to reduce wait times, our contact center does receive a high number of calls. We do have a secure chat option that is available as well. That can be found at the link below. I will make sure to relay your feedback to the right team so we can hopefully reduce wait time in the future. Thanks! https://chat.ihmvcu.org/SightMaxAgentInterface/PreChatSurvey.aspx?accountId=1&siteId=1&queueId=2
J
I have not had any problems or issues with this bank.
Joanne, thanks for the review! Have a great day.
l
Don't ever get a loan through this bank, it's a horror story, been to two branches with no results. Can't talk to a banker because there booked up, yet there sitting in the office drinking Starbucks without any customers in the office. This bank is the worst... They don't even deserve one star
Louis, we're sorry for the issues you've had regarding your loan and getting assistance. Our Financial Coaches can be reached through an appointment. They do conference calls with members and have back-end work to do after appointments, so if no one is in their office, those reasons are very likely why. Regardless, we'd like to investigate this further for you. If you care to share more details, please give us a call at 309.793.6200 or send us a secure chat at IHMVCU.org.
k
If I could give zero stars, I would. Website says they open at 8:30am. That's it. 8:30am. Despite the fact the lobby actually opens at 9am. I fell on their icy sidewalk, right in front of the entrance. I called them, to A. Clarify the lobby time & B. tell them I fell. Their response? "Yeah, we open at 9, and, sorry, we have a company that takes care of that." Seriously? That's your response when a customer tells you they fell at your business? Didn't even ask if I was hurt. Wonder what their response would be if I had to call an ambulance. Or, was lying unconscious on the sidewalk. Way to even pretend you care about getting sued.
Kris, I am so sorry to hear about this situation! Our member's safety is always a top priority. We would love to have one of our senior team members reach out and discuss this situation to make sure this doesn't happen in the future. Can you send us your name and phone number in our chat link below? Thank you! https://chat.ihmvcu.org/SightMaxAgentInterface/PreChatSurvey.aspx?accountId=1&siteId=1&queueId=2
D
This bank sucks. The bounce bills when there is way more than enough in your account to cover the bill. They rearrange your account so they can bounce something to make money. And when using their bill pay, I had canceled a payment, but they sent it out anyway. They make it impossible to keep track of your Available balance.
J
The only thing good about this place is the online app and that they are open (for a short time) on saturdays. Not only do they make your balance as confusing as they can, they will charge you a fee if you use more money than you have in your checking, when they just pull it from your savings.
Hi Josh, thank you for sharing that feedback. We would love to learn more about how we can improve. Please call us at 309-793-6200 or shoot us a secure message through our online chat at www.ihmvcu.org and we'll look into any issues you are having.
K
The branch manager is extremely helpful and goes above and beyond "call the 800 number" routine of other banks.
I'm glad we were able to assist Kevin. Thanks for being a member (and your business)!
Nearby Loan Stores in Bettendorf
- Payday Loans
- Personal Loans
FAQs
1. How Can I Contact IH Mississippi Valley Credit Union?
You can call IH Mississippi Valley Credit Union via +1 309-793-6200. You can fill in our easy-to-use online form to get instant loan quotes as well.3. How Can I Apply For A Loan At IH Mississippi Valley Credit Union?
You can submit your loan request on their website. If you need addition financial assistance, you can always visit iPaydayLoans and see what's available for you to get payday advance loans.5. What Will Happen If I Can't Pay Back My Loan?
You can discuss the issue with your lender if you can't repay your loans. Your lender may change your repayment due dates for you to cope with your current repayment ability. If you default on your online title loan services, you may lose the possession of your vehicle.
2. What Is the Location Information of IH Mississippi Valley Credit Union?
IH Mississippi Valley Credit Union is located at 2839 AAA Ct, Bettendorf, IA 52722, United States. You can search the address on the map software and get the support you need from them without any hassles.4. Is IH Mississippi Valley Credit Union An Agency Or A Lender?
IH Mississippi Valley Credit Union is a Credit union that accepts all kinds of loan requests. You can check our website to get various loan services including online installment loan services. In addition, iPaydayLoans, as an online loan service platform, can connect you with our network of lenders to get reliable loan services.6. Can I Get Bad Credit Loans from IH Mississippi Valley Credit Union?
Yes, it is possible to apply for loans without perfect credit score such as online personal loan services from them. You can contact the loan service providers for detailed information regarding loan requirements. You can also check our website to get instant loan quotes with friendly requirements.