IBC Bank N I Rd, Pharr

horrible customer service, i was talking to the lady that was "helping" me but she hung up on me!! very rude employees.

I.B.C bank👉Terrible service by the employee "Sandra Castellanos" today tue dec 07 2021 in the drive thru she is very rude with no reason since the beginning she treat me always with very bad mode very rude she also refuse to help me with my deposit balance unbelievable also i heard her treat the same way the other lady next to me,she us is piece of trash we do not want her in any bank any more she needs a Psychologist appointment and psychiatrist medication because when you treat bad others with no reason that's the only answer she doesn't like her job she doesn't want to work with costumers she needs a man who really loves her make her happy or she need to go to hell!

They were extremely helpful and friendly. Pleasant experience.

***DO NOT BANK HERE** THEY RENEWED MY DEBIT CARD, I SIMPLY GOT A NEW CARD AND ALL MY FUNDS ARE MISSING. I LOST THOUSANDS WITH THESE UNTRAINED WORKERS.

Worst customer service, they are severely understaffed, no Mgr on site...They just don't care about their customers. Do not give them your business....Go elsewhere fast...You won't regret it.

Amazing customer service from the staff. Ladies in desks are very polite and attentive as well as tellers. These reviews are inaccurate. Tabitha you need glasses, it clearly says 6. Martha there are policies that have to be followed. Albert is right, tellers are super busy and are overloaded with work definitely need more staff. Apparently ghost’s money disappeared along with his name and last as well as least Nancy don’t judge the workers for having what you don’t, youth. Anyways amazing service!

Im standing in line 5 tellers and only helping one customer i don't get it what are the others waiting for very bad customer service. The welcome wagon right on and the good bye all good but customer want in an out fast employees talking about there day and not to mention no disinfecting going on here i could see all the dust on the counter.

Clean place and ladies in the front desk are very nice but the workers that have their own desk are not all there..I had a problem with money transaction between banks and they kept telling me that I was wrong ..well I go to another ibc bank at juniors and they quickly fixed the problem..those workers that have there own desk only do there job when the manager in the back office is there cuz when she ain't they are very sloppy with customer service

Poor customer service. Bad employees. Dont go to this location because you lost your time, the employees dont has good attention with the customers and all your transactions there are incorrectly. 1007 N I ROAD PHARR TX CASHIER NAME CRISTINA.

Good clean excellent & respectable service. Friendly staff make you feel welcomed.