I-10 Toyota Varner Rd, Indio

This place works with you they are very honest and will help you get what you want The car sell men Anthony was very nice and honest with me I really liked him he keep it 💯 with me so if you are looking for a car go to I-10 Toyota a great place to buy it was a little drive but it was worth the drive

My experience here was great - Jesus Moran in service was prompt, responsive, and thorough, which I very much appreciated. I had my car towed here on a Sunday night after it would not start. By 8am the next morning, Jesus called with an update and told me what to expect. They quickly fixed the issues. When I picked up the car he went through the report with me and told me what to look out for in the future. The fast service and clear communication really stands out from some other car repair experiences I've had. There are also clean and nice bathrooms, which is always a plus.

Luis C,Shah, Ramiro E. and Vera were wonderful. When another dealership was slow stepping a lease turn in and getting me into a vehicle that I wanted. I called a long time friend who had a great experience in buying a vehicle directed me to this dealership and i got the vehicle that i wanted at a great price. Very professional and caring. Thank you.

This is the best place for Toyota service in the valley. I've been taking my Tacoma here for the last 6 years and I highly recommend our service advisor Jesus Moran. The prices have always been reasonable, it's easy to make an appointment, and the team gets everything done right the first time. I appreciate being able to approve the itemized estimate right from my phone too.

Had a wonderful experience here. I was connected to Anthony Quiroz, Internet Manager via an online inquiry. Anthony was on top of my request and told me he had a vehicle coming in the meet my needs. After a deposit to hold, Anthony kept me in the loop on its delivery several weeks later. The delivery took place 5 days after what we had expected, but Anthony communicated daily, even though the vehicle didn’t arrive. The experience during delivery was seamless and efficient. Very happy consumer. 1-10 Toyota is your place to buy a Vehicle and Anthony is you go to man to make the deal!

Overall great experience, the whole transaction was fast and everyone involved was great. Special thanks to Joe for helping us find our new addition. He was very pleasant and made my kids, spouse and myself feel welcomed and taken care of. I will definitely be keeping my business with i-10 Toyota

My family and I bought 3 cars here in the past but the way we were treated on our last visit… we took our business elsewhere and got a great deal! Reply: “Hello Emmanuel, We do Thank you for purchasing in the past but on this occasion we ran your credit and sent it out to multiple banks. They approved you at a higher amount than what you were comfortable at with what you had as a down payment. Enjoy your vehicle and we would love to assist you in future.” My reply to this: And instead of asking questions… two car loans were still showing on my credit but both loans were recently paid off. Your finance guy was quick to go with my lowest credit score and then told us to run to the other dealer which by the way… gave us a way lower APR. You guys dropped the ball. So for the other dealer to give me the better sale on the car along with a way lower APR and payments…. you let us walk…. Literally….made us walk in the heat back to your used car lot from your main store. It’s ok… it worked out in the end and now I know where to take my future business. And the way you replied to my original post… is a reflection of how you treat your repeated customers.

Was given great and caring service. I was helped and listened too. I was guided in the best interest for me, the buyer. I never felt pushed or rushed into any vehicle and I had all my options laid right in front me! Highly recommend and I am loving my new car!

Prompt, professional, courteous service. Service tech provided detailed report on the mechanical condition of my 22 year old Camry. In and out in two hours which was a reasonable time in my opinion. I highly recommend I-10 Toyota for all your Toyota service needs.

All around great experience! The first salesperson Abel, who greeted me within minutes of arriving, and was very knowledgeable and friendly. They truly try to find a way to help you get in a vehicle. Everyone was professional and made it easy and an enjoyable.

I came in to have a key made. I did not have an appointment. I asked “ do you have time to do it now?“ The service advisor indicated yes we do, and it shouldn’t take long. He asked me to bring my car along side the service bay, which I did, and they drove it away. I asked if I should stand there and wait by the service desk and was told to go sit down and he would come and get me. After a short time, I returned and asked “ how long is this going to take?“ he answered two hours. I noticed it was 1145 and asked are they going to take lunch before starting the car? His answer did not answer my question. I went to sit down and after a short time returned and asked “how long is this going to take..” I was advised it would take two hours. I said “ I have a doctors appointment I probably should bring it back“. He then said that it was already in the system and I should go sit down. Each time I bring my truck in for service I get the feeling that it goes into a deep hole in the back of the shop and nobody really is paying attention to when it is done. After 2 1/2 hours I went to the service advisor and said “Is this going to take any longer I really have to leave“. He then told me to go sit down again and I discovered that my truck was sitting in the front lot and had been finished. I don’t know how long it was sitting there but It reinforced my opinion from previous visits that when a vehicle is finished nobody really pays any attention to it. The service advisors do not appear to care about the customers sitting in the waiting room. My truck is a 2006 and I have been thinking about getting a new truck, but I am enjoying my Toyota truck and I am questioning your service policies. I suppose I have decided to keep my truck so that I can bring it in for service other than Toyota when something needs to be done. This is what I have been doing because I dread coming to the service department. I couldn’t do this anywhere else because you had the key blanks and needed to do something to the key blank.

Anthony-Ant Dogg- was an amazing salesman and person.. really kind and had all the answers for us. We love our Tundra and are very appreciative to Anthony and as well as Eric in Finance.. Thank you I10 Toyota!!! An amazing Experience. Thank you Mike and Paula Bartram

Allowed credit manager to run our credit for a loan. He assured us it was only one credit check. Instead he ran our credit with Toyota credit and applied for 2 Toyota credit cards to put additional down payments on. This was not authorized or even mentioned to us previously. Avoid this place...they are sneaky and dishonest. There are several other good dealers near there. We went next door and purchased a 2022 Ford Bronco. Ford sales Associates were up front and honest from the start. There are too many honest dealerships to waste your time with a dishonest one. Avoid I-10 Toyota!!

My experience in purchasing my 2022 Toyota RAV4 Premier encompassed a personable and professional approach that were essential in my ability to trust both Angela , the sales person, and Alfonso, the financial resource person. Angela was observed to listen intently to my reasoning why I was making such a purchase at this time when the economy is not really as advantageous to the buyer as it had been prior to Covid; but her well knowledge background of the vehicle I was seeking and her ability to present that information in a conscientious manner respectful manner helped me feel much more secure in my decision making. In addition, after the decision of which car I wanted, Angela was present at varying times throughout the remaining process of finalizing the sale and receiving my car; and even up and including working with Alfonso to help secure a comfortable deal, along with a great benefit package for the extent of my loan and possibly beyond. My neighbors, who I greatly appreciate since moving into the neighborhood a year ago, were the ones who referred me to Angela; and who I am recommending to all my friends and colleagues should they ask in reference to my experience at I-10 Toyota.

What a joke this dealership has become! I bought from them in 2019 but since then they have gone down hill! From the high pressure low ability sales tactics they use to their disrespectful manners. I highly suggest buyers take their business somewhere else these guys are a JOKE. I did the application online hours before my appointment in the dealership. Once I arrived the salesperson I was dealing with on the phone who spoke a great line but of course when I got there he “had an emergency “ and left. So the new salesman didn’t know anything I had discussed with dude #1. This sales guy was trying to up sell me. Anyway they sent 5 different sales people to try to work me up! Sales doesn’t need to be this way! So 3 hours into the process I asked for the general manager, who was too busy to come down from his executive office. In fact at first the sales manager said he was the general manager, liar! I finally called a Lyft to get me out of there! DO NOT BUY FROM THESE GUYS!

This is my very first negative review for a business. I live 45 minutes from this Varner facility. Im originally from the Bay Area and I’ve always had great experiences with Toyota back home. I understand there are staffing shortages at this day in age so I totally had this in mind from the get go. I had an appointment at 7:45am for a diagnosis & checked in with Eddie. After waiting a little over 2 hours I start to get antsy but I assume surely if a diagnosis took more than 3 hours that they would definitely approach me and let me know something! After waiting in the lobby for then 3 hours I finally went to the front to speak with Eddie for an eta or update. Eddie stated that they were still trying to diagnose my car and were still “working on it” and he did not have an eta. After 4 hours I was still not approached updated or even ACKNOWLEDGED so I went back up to Eddie, still the same response no eta. I had no choice of leaving my car and returning so I decided to wait a little longer. After the 5th hour I canceled the diagnosis & requested my car back. Needless to say I wont be coming back.

Don Chema provide EXCELLENT service! This was the fastest and easiest purchase I have ever experienced. He was patient and professional- who knows the car business inside out. I felt like he was on my side the entire process. I highly recommend you talk to Don Chema if you are considering buying a new automobile.

The service was great and the staff was super friendly and accommodating. Most would say I’m crazy but it felt like we were in and out instantly. PLEASE ask for Mirwais Ali when you go so you can get straight to business and have an awesome experience.

BEWARE I-10 Toyota!!!! If I could give it 0 stars I would. We took our vehicle there cause we were having a problem with our brakes locking up. We were passing through and pulling a 30’ RV. 1-10 said they got a code 1360 (master cylinder) and diagnosed a failed actuator. We were held up in Indo for 2 weeks waiting for the new actuator. It cost $1900 and within minutes of driving away the brakes locked up again. We took it back and the second time they discovered that the braking mechanism for trailer was stuck under the truck brake pedal. They moved that and presto truck was fixed. But they won’t give us back our money for the actuator. They keep trying to tell us there were two problems with the truck. But the truck was in exactly the same condition before and after the actuator was replaced so replacing the actuator did not solve the problem. They also wanted us to replace the rotors and pads. But we had been to numerous mechanics prior to 1-10 that all said the brakes looked fine so we were suspicious of this and opted out. And just to confirm our suspicion we went to another mechanic in Indio after the actuator was replaced and they confirmed that the brakes were at 60% and didn’t need replacing. So I-10 was just trying to make money. We contacted Toyota USA and they said shop is independent and they keep notes in consideration of ongoing relations. I have contacted two other Toyota service centres both of which said 1-10 was too quick to replace such an expensive part and they did not properly follow diagnostic protocols. The code they mentioned can be generated for a number of reasons and should have been cleared and tested prior to replacing actuator. Plus they both also said checking the brake pedal is STEP 1 in the diagnostic process which they obviously didn’t do. So we will be pursuing this further to get our money back. And warn everyone who goes to 1-10 Toyota!

We recently purchased our new RAV4 from I-10 Toyota. Our salesman Steve Cazares was very knowledgeable and answered all our questions. He also took the time to set up the multimedia system in our car which was very much appreciated. Eric in finance also took time to explain all the options available to us. Great job by all!

I had problems updating my Navigation system. The team at I-10 were so helpful and relentless in driving to a solution. Fred the service manager was so diligent in getting this successfully updated. Great team at I-10!

Service Advisor, Danny Colon, at last appointment did not re-set my car's notice system nor change my next scheduled appointment. So I show up when no scheduled maintenance is needed, wasting my time. Sloppy! Also, I-10's used car department took advantage of my elderly father last summer by not giving him near enough trade in value when his car value was actually much, much higher. This was dishonest and they should be ashamed of their business practices. Also, their used car department took advantage of my f

We have always had great service at this dealership. We appreciate the heads up on items that need to be replaced. It's the only way to make sure your car is going to survive. Preventative Maintenance

Man…..all i have to say its that,on every dealer I’ve been this one its top notch!! They do not deserve a 5 star but yet a 7 star i would say,Tino,William and Rosalino made our dreams come true and get the vehicle we were looking for (2022 Toyota Tundra) we will definitely be back and buy an other vehicle here,very professional staff they do treat you as their own family!!! Please buy from these guys!!! 100% Guarantee,you wont be disappointed……THANKS i-10 TOYOTA

Joe Vasquez was our salesperson and great to work with. He was patient and didn’t pressure us. We were pleased with the customer service and would do business here again.

Angela is a great sales representative. The finance crew were great. I have been doing business with Angela and I-10 Toyota for 12 years and will continue as long a I live.

Definitely disappointed in my experience with I-10. To list of my issues: - Never received call before work was started like I was told - Wasn’t told I won’t be able to use my trunk kick sensor anymore, a feature we paid extra for on the Sienna - Waited over 5 hours before they even started working on the van - Was told it was a 2” hitch they were installing; was actually a 1 1/4” hitch they installed Will not be coming back to I-10 in the future.

Found the used vehicle we wanted online. Went to the dealership where the salesman raised the ADVERTISED price by $3000 - all unwanted extras. They would not sell the car to us for the advertised price! Beware of this dealership! Follow-up: Internet Sales Manager contacted me and offered to sell the car at the listed price; I declined, but at least they made an attempt to set things straight.

There are not enough stars to rank. 5 is not enough. Assistant Service Manager Paola Arredondo is amazing! On Wednesday, May 18, without any warning, my 2013 Toyota Prius C 3 would not turn on, unbeknownst to me, my DC/AC Inverter had been fried. Thankfully I was at work, but I was still 40+ miles away from home and it was about 2:30p. I called the I-10 Toyota service department and Paola picked up, I let her know that the car would be towed to I-10 Toyota and the notification that the car was giving my on the front display. She immediately started the paperwork so that the delay in service would be minimal. Got the car to I-10 Toyota, she notified me that they would most likely have to keep the car overnight, but had me talk to the rental car people in the next building. I was out of there in less than an hour, with a new 2022 Rav4 and a way to get home without completely inconveniencing any family or friends. A day later, Paola gave me the bad news, that the full repairs for the car was going to exceed the Blue Book Value of the 2013 Toyota Prius C 3 with 185,500 miles. I was devastated, I would need to find a new or used car quickly. Paola assured me that I could keep the rental over the weekend and to do what I needed to do. That kind of assurance was exactly what I needed to hear in my time of distress. A few days later, I ended up purchasing a different brand of vehicle and had to clear out my old car. Paola helped facilitate that as well and then a day later I realized that I had forgotten something in the car. I emailed her and she assisted me again. I truly believe it was Divine Intervention that connected the two of us and I am thankful for it. I want to assure you that Paola's service was top notch, quite honestly the best service I have ever received at any dealership ever. Paola and her team brings new meaning to customer service and I will recommend I-10 Toyota to anyone looking for a new or used vehicle in The Coachella Valley.

I just want to say a big thank you to Ricardo in the used car lot. He got me into a brand new 2022 Toyota Camry instead of a used car!!!! He worked his magic and was so patient. Thank you Ricardo for everything!!!

There prices are dishonest they show$15995 for a camry online then when I asked the out the door price they said $22,032 because dealer add ons, and said the add ons are because of car shortages. Stay clear of this place, the car is valued at $14,467 on kbb.

I don’t know why i bought a toyota again. Don’t feel welcome here or any other toyota dealer. Car has issues and all they said is wait for parts indefinitely. Make sure you nake appointment before coming here because they dont take walk in. They don’t look that busy.

Art Ramirez is professional, knows his business and how to explain the service elements well. He beat the time estimate for the service; always appreciated.

Service department took care of me as soon as I arrived, friendly and professional staff. Took care of maintenance quickly, will definitely continue bringing vehicle to them.

I had a great experience purchasing my brand new 2022 Toyota Camry. The customer service was exceptional.

Joe Vasquez was awesome. He was friendly and outgoing and made car buying enjoyable! Thank you Joe

The staff there at item toyoda is always wonderful. The wait isn't long as long as you have a appointment. The sales people there are awesome I was thinking of trading in one of my vehicles to get 1 of their pre owned certified highlanders. They treat me with the best courtesy experience possible also the Adviser's there have great customer service I was just there With Nick at the service advisor area and he was very professional gave me a all the required documents are was looking for. As well as the VIP manager Ray Botshekan, he was a great experience provided me with a complimentary car fax report on my vehicle. RECOMMEND I-10 TOYOTA DEALERSHIP AWESOME STAFF!!!

Can't recommend this place enough. We flew in from out of state to buy a Rav4 Prime, and Anthony and Ramiro were so helpful in getting everything taken care of, down to picking us up from the airport and making sure all our questions were answered, even after the sale was completed. Anthony even called us a few times on the drive back, just making sure everything was working and asking if we had any questions.

9/10 on vehicle reliability. If you want to speak with a real salesman that has a heart; you should ask for Tino. #1 salesman for the past 5 years in my book

Toyota I 10 is the best. The salesman that helped me, Lewez, was very friendly, accommodating, and knowledgeable in my car buying process.

Our sales person, Alan Maciel, was a pleasure to work with. He was professional, personable, and very knowledgeable. He went out of his way to locate the car my daughter wanted at another dealership. He had the car driven to I-10 Toyota the same day. Later that evening Alan personally delivered the car to my home and reviewed how to operate all the car’s functions.

Fernando A in service is top notch at assisting us with our two Toyota vehicles, professional and patient in explaining what we need and how to keep the vehicles in top shape.

Diagnosed my car the day I dropped it off instead of waiting until the next day when my appointment was. It was a quick fix and I got my car back the same day. They even washed my car for me! Happy with my experience.

Anthony “Antdog” was spectacular. He gave his opinion on which option would be best for my lifestyle & driving habits without being pushy. He made me feel comfortable which is rare for a salesman! Doing a wonderful job despite the pandemic. Very happy with my new RAV4 hybrid!

Start to finish it was a 5-star experience. Paola was super responsive and accommodating. I was checked in right on time, was quickly apprised of the service evaluation, given a fair quote and was kept updated. My car was ready when expected and the pick-up and check out was just as quick and convenient-- and came in under the estimate. I have been a Toyota gal for 30 years and will continue to be one. My experience at I-10 Toyota happily exceeded my expectations.

Quick and efficient. I like that they share pictures with issues as well as write a detailed explanation regarding your vehicle. Also they text you and email you their findings and suggestions. Overall was a good experience

Jose Diaz was very professional and courteous in handling my vehicle search. Working with him and the other associates ( Angela, Victor, Eric ), the process went very smooth and quick. Thank You All for your assistance

I recommend Luis if you're getting your first. Great person and great help with everything. Luis is a really convincing person and that's what I like about him and he help me get my first car. Thanks, Luis!

We purchased a Tacoma and an Avalon and have always had our vehicles serviced at I-10 Toyota. The service has been very good so we’ll continue taking our vehicles to I-10 Toyota. I wouldn’t take them anywhere else.

Christian was able to get our car in without an appointment. He stayed in touch with us so we knew our progress. We are happy campers!

Really the first negative experience with I10 Toyota. The service coordinator lied to me about how long it would take - he said 2-3 hours and I would wait as I had no other transportation. After almost 4 hours I inquired and was told they were just taking my car back. Why had they not told me the truth. They did get me a free rental car when I insisted as my ill wife (breast cancer) was home alone. And I requested that they pick up the car but they refused. Dishonesty all the way around from service department. If Steve had been there it would never have happened.

Not impressed at all. Had an oil change and when l got home l checked the oil and it was on the ad oil line. I also had new battery installed and when l was checking the oil l discovered that the molding they removed to get to the battery was not re installed.I did find some of the fasteners and installed them myself. I returned to the dealership to have new ones installed that were missing, at which time they topped the oil to full line.

What an amazing experience! Alan was a great sales rep and answered all our questions! Our third time buying from here and will always go back!

Art always takes really good care of me. I am happy with the customer service I receive and how quickly they service my vehicle.

Sacramento Garcia Was really nice and helpful as well as his manager I forgot his name. Great experience! Definitely going back.

Sacramento provided 5 star service. Made sure I got the car I wanted in the payment range I was looking for.

First time visit to I-10 Toyota. Experience was very good for the 15K Toyota Care service. Plus they washed the vehicle! Nice perk!!

I-10 Toyota treated me awesome. I went to get an oil change for my 2017 Sienna. No complaints up to this point.

Terrific service . Jose my service writer was wonderful. We have used I10 Toyota since 2015 and always had tremendous service . Thank you

Excellent first experience at Toyota! Thank you to Constantino and all the staff that helped us get a great deal on a beautiful car :)

Chris R. was really nice and helpful! I will totally be coming back to I-10 Toyota! They definitely did a better job than Toyota of the Desert.

It’s always a pleasure getting a new car from I-10 Toyota, very nice customer service and very professional staff. I’m happy with my new 2022 Toyota Corolla 🤗

I want to thank Constantino and the I-10 Toyota team for helping me out I really enjoyed looking around and making sure that I went home happy and satisfied over all wonderful people and had a great experience with my car purchase I give them a 10 out of 10

Everyone was very welcoming and quick to respond to any questions I had. They got me the help I needed in a reliable and professional manner.

Thank you Joe, it was a great experience. You were able to help us. My husband and I were well informed and we are thankful for all of your help!! Thank you again!!

We had a great experience, it was probably the quickest easiest car purchase we have made. Thank you Jose and team!

Friendly staff, efficient service. Clean wait area and clean bathrooms. What you would expect from a good dealership service

Upside: Polite and pleasant personnel. Comfortable waiting area with wifi. Compliant with Covid protocols. Complementary inspection report provided on vehicle maintenance items. No aggressive upselling of services. Downside: Had an appointment scheduled. Waited 30 minutes after arrival to be checked in and 20 minutes after the work was done to be checked out. Total time 2 hours for a basic oil and filter change.

I bought my new Prius thru internet sales with Jose. A great experience! Made the entire buying process SO quick and easy! A beautiful dealership with a friendly but not pushy sales force. Highly recommend! Update: Took my Prius in for a 6 month check up. Oil change, tire check and wash. ALL FREE!!! Great service department! Super efficient and friendly!

Paola Arredondo best service advisor. Is fast and knowledgeable. Will give you best price.

This is my favorite dealership. The service department is exceptional. Paola always takes great care of me. I had my vehicle towed almost 200 miles just to take it here last week and it was fixed within 24 hours. I really appreciate how hard these folks work. I will be a customer for life. Thank you so much. Highly recommend I-10 Toyota.

Very happy with overall service at i-10 toyota. Joe and manager shah where excellent on my vehicle purchase. I will send all my family members to i-10 toyota.

Toyota failed to perform a recall repair at my last visit--preventing me from renewing my registration on time & costing me extra in late fees. They never notified me about the recall, so I had to schedule it myself. They said it'd take ≈5 hrs, so I waited all day. Towards the end of the day I was told they may not finish it, and to come back tomorrow--though I had no car to drive home. Asked for a ride, but they refused since I live farther than their arbitrary 8mi limit for their van. They said I should "call a friend for a ride." Under some pressure they managed to finish it before 6pm, but I'm appalled they wouldn't provide a ride when they couldn't finish a repair on time. Not good customer service

This was the easiest car buying experience I ever had! I had gone on the I 10 Toyota website and was looking at Highlanders. The chat folks got me in touch with the Internet manager. I let Jose Diaz know what I was looking for. Next thing I know he has put a deal together, I go in and test drive my car, and we sign on the dotted line. He and the I 10 Toyota people are wonderful. This is my third Highlander from them. And I use their service too!

Worst car buying experience ever. Felt completely taken advantage of. I will say I walked into this dealership exhausted from work and by myself. I am a new mom to a foster child and walked in looking for a reliable car. I take complete responsibility for that and shouldn't have been there under those conditions because I was cornered into a bad deal. I guess I felt like I had such a positive and good experience with Angela and the team the first time buying a Toyota, I felt it would be the same each time. I do put a lot of blame on myself for lack of attention and allowing the deal to take place but I guess I just put my trust in the wrong people and place. Even called to talk to the finance manager after, and he 100% agreed it wasn't a good deal, but then tried to say it was because of the market. There may be truth to that, but I am 100% positive I could have walked over to Honda and got a better deal in the same situation. Which honestly that was the initial plan, but again I just trusted the wrong people this time so that's on me. So congratulations I-10 Toyota team you definitely got me, but you also lost a customer. Not only will I never come back to this dealership, I'll never buy another Toyota again. Thanks for the experience and the lesson. I truly believe there is HONEST, hard working people in this industry that are trying to genuinely help people out in need, but those kind of people do not work at this dealership.

Horrible customer experience the 2nd time around. They're sweet when selling you a car, but horrible about honoring their warranty. I came in with an emergency oil leak & the service advisor Eddie didn't help at all, he was more concerned with charging me than helping me. I have a 5 year power train warranty that I purchased with my vehicle but he was adamant that it didn't cover any diagnostic or emergency services. What is the point of a warranty in that case? If I could plan out when my car breaks then I would, just to not inconvenience this establishment. I will be taking my business elsewhere from this point on, I don't like being robbed.

Jesus Moran in service is Awesome. He is quick to get me checked in. He always makes it so easy for me to understand the report from the technician. He is such a asset to this dealership and the reason I continue to book my service appointments with him. Please thank him for his "Great Service"!

Need a special car combined with a special experience? Then call Anthony at I -10 Toyota you'll be glad you did.

Service Advisor Rigo Rodriguez very helpful and took care of issue with my truck, waiting area very comfortable.

Passed through town and stopped for service. The service depat left an oil jug int he enginde compartment, stripped every lugnut, and wont respond to any of my atttempts to reconcile. Garbage service.

We had an excellent experience purchasing our new Toyota Prius at Indio Toyota with Anthony as our salesman. He was friendly and has a caring, honest vibe. He showed us how to operate the car since we have never owned a hybrid car. He was patient and answered all our questions and concerns. We are so happy with our new car purchase and the dealership we purchased from! We bought the car on a busy Saturday. We were there 4 hours, only because the finance guy was so busy that we had to wait until our turn. Go there if you want a positive experience. The dealership is the nicest one I have been to and everyone was super friendly.

Anthony and Rosario were great. HOWEVER, I was told that I would have a navigation system as well as 42 miles of electric charge and both times I have charged the RAV4 Prime, the maximum charge was 30 miles......Very disappointing,

Quick, friendly service experience as always. Our buying experience was smooth. They found us exactly the car we wanted. Our salesperson Abel and finance person Ramiro were helpful and pleasant to work with. Took the Camry in for service today. Very good experience. Efficient and friendly.

Everybody wants to feel taken care of when you go to a dealership and I can tell you I received that TLC at I-10 Toyota! I was breaking down on the 86 Freeway, I called I-10 Toyota and Jesus answered the phone and immediately tried to help me get to the dealership My truck was only going 35 miles and failing me. He reassured me that he would get it looked at and if there was any cancellations, he would try to get me in if I can get to the dealership by 6 PM. Paola is the first person who greeted me & handled my situation with such love and care. From there we moved to the VIP department, with a few calls Nallali assured me that I would get help. When We all realized that my truck was un repairable….(I was devastated) Fleet manager, Angela Gragg took over and had compassion for my situation. Between Angela and Ray, I really received good care. All the way down to Victor in finance, The streamlined paperwork and delivery process was so easy. My overall experience was excellent!!! With everyone i encountered. I can’t think I-10 Toyota enough! Who would of thought I’d be driving home with a 2015 Tundra at Christmas time!!!! THANK YOU GUYS!

Long story short guys we just bought a toyota rav4 and we already had another choice but luis help and explain us everything with all the care he could... we love the car and we want to say thank you luis for making our buying a great time... if you buy a car from i10 toyota ask for luis he will make sure to try to help you as much as he can .... gracias luis see ya for our next buy

Today I am still in question of my vehicle being recovered and just got off the phone with reception who denied leaving their desk or asking another employee to check on that for me. If I find a ride I will bring you all treats to have at your desks and I'll bring some towelettes for you too to maintain your desks cleanliness. I appreciate your reception but think your service to the comfort and quality of peoples' lives is seriously lacking and I will pray for you. Thanks, but no thanks. When my vehicle arrives, I am pretty sure I'll be towing it to another Toyota company. All the best to you and hopefully you don't find me in at your shop with food because I am seriously considering it.

I'm really glad I chose I-10 Toyota Anthony/Antdog was very honest, helpful, and professional, and I will differently recommend my family and friends to I-10 Toyota and to Anthony ((Fleet Manager)) Thank you I-10Toyota I love my camry👍 Go cowboys 🤠

My service advisor Art is the absolute best. I always know he has my best interest and safety as a priority. I’d never go anywhere else! He’s accommodating, professional and the kindest man! He’s so dedicated to his career and always puts his clients first! Thank you Art!

JC was my Car Salesman, he was awesome honest and was very professional. He had us laughing and kept the rhythm smooth, he tried his hardest to fit my meds and my wants he really went to work for me and Toyota offered a credit card which also helped this dealership definitely took great care of me!!!! Thank you to Toyota and too JC for the amazing experience ask for JC he’s going to really help you with your needs. See you for my first oil change. :) ⭐️⭐️⭐️⭐️⭐️

Come see Jesus Romero at i-10 Toyota! Love this guy. Him and his amazing team are the absolute best car dealership in the entire Coachella Valley. Love their customer service, selection and how professional they are. I’m so happy I gave them my business and hard earned money. I’m so happy with my new hybrid Toyota Corolla. Please give them a visit and say hi for me. I highly recommend them. Thank you so much guys!!!!

Alan from I-10 Toyota did a excellent job. He was very professional and informative. For me what matters is good customer service and young Alan had excellent customer service. I'll definitely be coming back someday. I recommend people to visit I-10 Toyota on Vernor Street.

Steve was very nice to work with. He spent the time looking for the truck with the features I wanted. I had a previous experience with another person that didn’t want to put effort into looking for something they didn’t have. We found a truck that met my expectations and I am very happy. I’d say Steve went beyond the average salesman.

I went to purchase my car with so much doubt but was greeted by Joe who had so much patience with our questions and and was absolutely amazing !!! The greatest experience I’ve had buying a car. Thank you for making us feel comfortable and well taken care!! I will definitely be coming back for our next car! Everyone there was friendly thank you all!!

I had a pleasant experience purchasing my truck from I-10 Toyota. Mr. Tony Becerra was a pleasure to work with. We were so welcomed we had two awesome employees. Mr. Rafa as well. I explained to them what I needed and they went over and beyond to get me my truck! I’m so glad to be part of the Toyota familia now - Thank you!

The service representative, Jesus Moran, is the best! I bought my car at I-10 Toyota about 11 years ago and have only taken it there for all services. My car continues to run great and although people tell me it’s too expensive to have a dealership service your car, I prefer the peace of mind that work is done correctly by people who know my vehicle.

Amazing! They did all the work for me, all I did was a little math and sign and then drove it home! 10 out of 10 would recommend was a five star rating so sorry! 🙏🏼

Asked them very kindly and clear do not wash my truck. And they washed it getting my truck bed wet with cargo in the back. Then I looked underneath my truck and saw oil splatter all over the skid plates. Zero effort put into it.

I was so happy that I could get next day appointment for routine services . She was very friendly and easy to work with. I do wish when I need additional services they would be more price competitive. To save money I will go out of my way.

Very slow service! Last time it took over two hours the time before that three hours. Only make an appointment if you have plenty of hours to spare! When I spoke with the manager about the issue the explanation was unsatisfactory and did it seem to make much sense. I’ve gone to other Toyota dealerships have been in and out in less than 30 minutes. The mechanics are good and office staff are friendly but takes way too long! Update… my last appointment. 2/7/22 Still slow as heck even with an appointment a basic oil change and driver belt replaced took 4.5 hrs!!! Totally unacceptable!! An oil change should take at most 30 minutes, same thing to replace the belt!! It takes hardly any time at all. So why was I there for that long? Speaking with a manager did no good! Do yourselves a favor and don’t schedule so many appointments…and if you are over booked with appointments, walk-ins should not be put into the air!!! Poor management!!! I feel bad for the people in the office that have to deal with all the complaints because I was not the only one in the waiting room upset. I have to travel over an hour to this location since it is the closest Toyota dealership and a courtesy shuttle was not available!!! You all have to deal with this because some people have no choice but to come to your dealership for service. We will never be returning to this location!!! We will choose to drive a bit further for better service and less wait time.

Joe Vasquez was great from start to finish, he helped me find the perfect car for me and my family. Explained everything thoroughly and understood my needs. Very happy customer!

I was a little grumpy when I got there, but all of the employees were really nice. First they parts guy put the batteries in my key pod. And the service team were very polite and the estimate was more than what was actual price turned out to be which was really a blessing.

I cannot say enough positive things about the reason experience I had with purchasing my 2022 Camry hybrid XSE. I began looking at this car sometime in January and in February I finally decided to go and take a look well as many of you know there aren’t very many options on the car lots at the moment. Alan my sales guy was amazing the whole six weeks while I waited for my car. I receive the text message that stated my car was in so I went down to look at the car. Of course I fell in love with it but it’s not to fall in love with LOL. Normally comes the hard part to financing the negotiations and all the paperwork which in all honesty makes me dread buying a car. Let me tell you the negotiation and the financing the paperwork keys out the door took no more than 2 1/2 hours I was very impressed with how smooth everything went and how great everyone was during the process. This is a trying time for many people and we are all doing the best we can to get by but they really just made this process a lot easier than I anticipated. I have always bought a different brand of car but I think I’m officially a Toyota girl Now

Me and my girlfriend had an amazing experience getting to work with Angela and Lewez on purchasing her new to 2022 Toyota 4runner TRD Sport. What's normally stressful and tedious process was enjoyable and exciting thanks to them and their team. This would be my second time working with this dealership and can't imagine going anywhere else to purchase another vehicle.

Very professional upon my arrival. Took care of all my needs and gave me information so I could make informative decisions on what I need for my car. Did not try to upsell me on anything. Rigo was very prompt and answered my questions quickly. I will be going back there for all my services of which I do at least once a month because I drive so many miles

My service advisor Michael Flores was excellent; Mike was attentive, answered my questions, and went through what I was getting done, all with a smile and with professional courteous customer service. I will always request Michael Flores to assist me with my service needs.

I had a very good experience with I10 Toyota and bought my third Camry from them. i always work with Angela Gragg because she is very helpful and extremely knowledgeable and very patient. i also get good help from Jesus in the service dept.

Overall great service dept, just needs a bit of attention to detail. Requested NOT to have my vehicle washed but they did it anyway. Glad I was getting it detailed after the oil change n not before. 5/31 Update Truck was in for an oil change and was washed again. I was told by service advisor Paola A. that my account would have a " do not wash " note. Truck was detailed and ceramic coated 3 weeks ago, so a bit frustrating they ran it through the car wash. I should have reiterate and confirmed that "no wash" note, so I suppose im partly at fault. If you're coming here and you do not want a wash due to how damaging those car washes are to the paint, I suggest getting a sign that says DO NOT WASH and placing it on the dash. I will from now on. Service was great overall, but again it is the little details for me.

By my best car buying experience end of story. Angela Gragg was my sales person (she was stellar a real professional.I was out of town gave her all my information and when I arrived in 2 minutes I agreed on my payment, interest rate, finance and down payment and we where done; it all just felt right and was what I wanted. No back and forth bs. On to Rosario Valenzuela finance manager, not only did he have cool stories of his grandfather, we where done in 30 minutes. No cheesy shenanigans. I would recommend my experience with I-10 Toyota to everyone.

I came in for a routine service and a recall. These people did my recall incorrectly and when I called them to inform them that my car died because of this they told me I could bring my car back in. Mind you the car is dead. Can’t be driven at all. So I ask if they would be able to tow it and these people said they could and that’ll be $300 that they MIGHT be able to reimburse if they found that it was something they did. Obviously if they were the last people to work on my car the signs would point it was something they did. I live an 1.5 hours away. Anyways I call my service consultant no response and I call the service manager Ivan left a voicemail with my number and all no response. So I get an appointment a week later they take the car do what they do and now the lights on my dashboard are wired incorrectly. If you like wasting your time come to this service center.

I am a on going customer at Toyota and I always request to be helped by Jesus Moran. Jesus provided exceptional services as usual. He continues to be a great asset to the I-10 Toyota Service Team!

Not the best time to buy any car!! They are way overpriced!! This car was inflated over 7,000 dollars!! My car as a trade in was reduced 3000. On top of the 6000. Reduction for it being a trade in!! This is my third Toyota and the second car from this dealership!! They have no inventory and have to make profit with 1/4 the amount of cars to sell!!! Do the Math!! Consumers suffer!!! Thank you!!!

Pretty awful. Huge markup for stuff that was not agreed to prior to deposit. Paint protection was charged but not applied. Security system was installed but not explained. Trying to get these guys to call you back is a joke. Unfortunately if you want a Toyota in this area you are stuck with limited choices.

My Service Advisor (Rigo) was waiting for me at my scheduled appointment time. He was courteous and explained the cost for service. I would recommend Rigo and I-10 Toyota for your service needs.

Don’t call Sal for quick and easy, painless car buying. Call Abel Barajas !! 5 star dealership and great sales team. Would recommend. Thank you for everything.

Awesome customer service and very helpful friendly staff. Special thanks to Pablo, Tony, Will and Victor. They worked with my husband and I to find the right car for us!

Jose was very professional he explained everything for me about my car what it needs what I could wait on what I could have to get done right away , gave me a report on the work !!can’t say enough about the treatment and what a wonderful experience at Toyota of the 10 in Indio I came out here from Orange County and I’m very impressed with the professionalism of this location .

Normally I go to Toyota of the desert but takes 2 to 3 weeks to schedule an appointment and I’m not sure what my schedule looks like so I ended up trying I 10 Toyota and I was able to get an appointment within two days and only took about an hour and a half to complete my service. If only they had the same package desert offers three for 130 would be great Definitely will be back.

Outstanding service the reason for the 4 star rating is I was there for service and a recall on the tundra and all they did was impractical the recall problem and ordered parts. Know I have to waste another day and miss a days work.

Everyone was super kind and helpful. The guy that attended me was understanding and tried his best to work with what I could to pay my car.

Excellent service. All staff was professional. I was texted when vehicle was ready. Very pleasant experience

Luis Carreon was very professional of great customer service very attentive in what we were in search of I would definitely recommend buying a car here at I-10 Toyota

Since I-10 Toyota doesn’t do car wash at the moment because of the drought, I believe its unfair that they don’t reduce the price of the Toyota Advantage Care plan since it does include car wash

Smooth…smooth…..smooth That’s the best description for Service/Maintenance visits at I-10 Toyota. Everything is done with the greatest efficiency. And it’s all professionally done. Special thanks to Service Advisor Art Ramirez for all his expert help.

I highly recommend them they are really helpful from showing the vehicles to my liking and to me leaving in one. Thanks to the salesman Abel and the rest of the team for your fast services and great hospitality and amazing customer service. My family absolutely loves it.

Always a good experience at I-10 Toyota. We have been customers for several years. We bought our cars there and also had them serviced. The staff is friendly and professional, communicates well when your car is in for service, and just overall it’s always been a very pleasant experience at this dealership.

The team of I-10 Toyota dealership - Tony, Will and others worked very professionally and quickly. Everything was done quickly and I was able to leave with the new car at the same day. We’ll buy again

The entire process was simple and easy thanks to the expertise of Angela and team. Every step of the process was clearly explained. I couldn’t be happier with my purchase and I would highly recommend purchasing a car from them!

Thank you Genaro & William for the greatest service ever! If I could give 10 stars I would, thank you for helping me find a great car 😊

Habitual Toyota buyer, I-10 Toyota and it’s sales (JC) / finance team (James) are the best! Fast and easy car buying experience! I’ve bought here before and will be back for future purchases.

It is a kinda strange business model with a cast of many service reps working with you when all you really need is an appointment and at least one person to work on the car. With the spare time you can look at the new car inventory and see All new cars have the “special desert upgrade” added to them for $5000. What does that include?…nothing. ! When dealers start by packing their cars with silly price gouging tactics it makes it pretty clear where not to go for the next new car.

Ant Dog is awesome! I told him what I wanted and when it came in I was one of his first contacts and I got the car! Yay I LOVE it! So much and I’m so grateful for Ant Dog Anthony!!!! Great service, great personality, and just great!

We needed urgent service after an accident. The car was towed in with very little body damage. Primarily needed a new tire, alignment and underside opinion to see if there was any other damage. The service was very good and they had a tire in stock. We left the car overnight and the next morning it was completed. It made us very happy that 1-10 was honest with only a diagnosis of minor repair. They could have sold me anything underneath the car. Wonderful treatment (see Fernando in the service department) and keep up the great customer service.

Very good experience with salesperson Ricardo. Very nice guy and knowledgeable. Had a really great experience. No haggling with price. Told him what I could afford and the payment I wanted. Ricardo made it happen.

Attentive, smart, thorough service. Accomplished what another nearby dealership could not. And in better humor too.

Salesman Alan was extremely professional, timely, and made the experience enjoyable. It was easy to see he cares about the buyer. If you’re looking for a Toyota, ask for Alan at I-10 Toyota.

Jose Vasquez was very patient, kind, and attentive to detail. I appreciated having him as my salesperson for his transaction. He is an asset to Toyota.

I needed a regular maintenance for my 2015 Camry. Coming from Canada made it a bit more challenging, because electronic historical records were not accessible, but Danny and I persevered using paper records and agreed on the work that was necessary.

I’m the owner of 4 vehicles need it a new one so I came to i10 car mall. I own a GMC that I love is my work truck side step single cab, a Nissan Altima gray, a Jeep Cherokee gray, a Honda Civic green. So I when to shop at does dealerships but didn’t seem to find wat I like so I give Toyota a try has great reviews n people recommend me their with a guy name Rafael the best... I didn’t had too look to much he came and found me was polite and not savage great awesome person great guyI’m already thinking of coming bk in 3 years to trade it n get a new one that’s how good his service was plus the cashier name Liz was really professional you don’t have to buy a car just come and get your services here have a great team

We had a great experience at I-10 Toyota. Frenando was amazing he gave us all the information we needed about the work that our truck needed.

Thank you Nick V for the great service! Nick, the assistant service manager was super helpful and made sure all my recalls were also updated. While I’m waiting for my Prius to be serviced, there’s a nice sitting area, deli/cafe, WiFi and can browse through the Toyota inventory. Worth the extra drive to come here.

I was in town visiting & Fernando helped me he was knowledgeable & professional. Will def recommend him to friends & family. Satisfied customer ☺️

Great buying experience. Did almost everything online and flew down from Sacramento to pick up my new SUV. Highly recommend.

A busy impersonal place. I was there to price maintenance and I was astounded at the prices. Of course any dealer will be the same. But I’ll just have to learn to work on my new old Prius myself.

Prompt, friendly and informative. So much easier to have service done here compared to the other Toyota dealer in the Coachella Valley!!

They helped out tremendously with our budget, super nice, and worked with us the whole time to get our Toyota Tacoma we appreciate everything they did for me and my wife and would recommend anybody that wants to buy a Toyota to go to I-10 Toyota dealership they saved us so much money in the end and were very professional with our purchase

The technicians were professional and very responsive to my urgent request for emergency service. Very helpful and attentive when dealing with my spouse.

very efficient and friendly..said it would take about two hours and there were right on time. Jesus Moran was my service person..very courteous and helpful..

Couldn’t have had a better experience, Tony was really helpful and answered all my questions and best of all did not pressure us into buying a car.ask for Tony when you go in for your new vehicle.

It started with a phone call and four days later I drove away in my new Camry. It was as simple as telling Angela what i wanted, and she got it. Out the door price up front and did not change. The day I went to pick it up, I was done and out the door driving away in less than 2 hours! Couldn't have gone any better. Thank you Angela Gragg!!!!

Eddie was awesome! Great customer service, professional, answered all my questions. It’s pleasure doing business with this location. My wife and I purchased our car at this location and continue to do business with these folks. We will always tell our friends and family how amazing this car dealership is with taking care of their customers with patients and respect, always making the customer feel like family! Thank you,

All the mechanical was great! My only complaint is you didn’t have coffee or normal snacks for those customers waiting on our cars.

Great service as usual! I’ve been taking my car there for the past 6 years and Jesus Moran ( service technician) has always provide the best service and has taken very care of my car. All technicians should serve the public the way he does.

Unfortunately, bad experience with this dealership. Please purchase and take your cars to Toyota of the Desert. I bought my first Toyota there and I never encountered this issue. I have spent over 4,000 dollars at this dealership over the last year. I even had good interactions with their staff in the past. But this time, they tried ripping me off for more money on repairs. I took my truck in for a routine check up. Everything that came up on the diagnostics test was repaired (except for the spark plugs, which will be replaced in a few months with the transmission fluid). I told Jae I would have them spark plugs replaced and transmission fluid changed at I-10 because they always treated me well. He pushed back stating I should have them repaired. Jeez, you already got 1,000 out of me just on a routine check. You want another 550? They kept my vehicle for over 4 days because they broke an item inside of my vehicle and had to order the part. When I came to pick up my vehicle, I noticed the tire pressure light was on. This did NOT come up on the diagnostics test and my truck did not have this when I came in. I informed Jae I just bought 4 new tire pressure sensors from I-10 a year ago. He said he would replace any if they were damaged. He calls me back a few days later and states that they aren’t under warranty and I have to pay if they need to be replaced. So let me get this straight. I have to pay for new tire sensors even though I just bought them from you a year ago? And the issue occurred during your time with my truck? And you moved around my tires? Horrible customer service. And my family were right, never again coming to this dealership. Go to Toyota if the Desert!

Very dissatisfied and disappointed in the auto industry especially your dealership. Went in for a simple oil change and turned out to be a cluster. They washed the truck and also soaked the work boots that were in the back bed. The interior was totally ransacked. Smh.

Jorge in the service department was very friendly, attentive, and communicative. He made me feel taken care of and he provided excellent customer service. He was able to clearly identify and find solutions to my problems for my car's repair needs. My service experience was perfect. The promise met the delivery. Good job Jorge and I-10 Toyota.

I have to say it was a great experience with Jose Diaz , was able to give me what I had in mind never being pushy or lying to me in any way was always honest. Great salesman look for him am sure he will give his all to fulfill your needs special in this difficult times.

Great customer service all around and JC made it an easy process to purchase a vehicle!

Abel was very helpful, he showed me the safest and most reliable cars on the lot. He was very knowledgeable and got me a great deal on a 2020 corolla se. He wasn't trying to push unnecessary products and features on me but instead asked me what features I was looking for in a car. The detailing crew did a bad job but it didn't matter too much to me. Overall a great experience but if detailing is important to you, you might be sure to tell them to take their time on it. 2 years later and Abel helped me find a hybrid for my long commute to work, helped me find the best deal and I now have a prius xse to save money on gas with fewer trips to the gas station. Great people all around. Finance was very helpful and didn't push me to add more warranties and unnecessary upgrades or packages. I'd recommend this Toyota dealership to anybody looking to purchase or lease a vehicle. If you're in the market for a hybrid, they go fast!

I-10 Toyota has been doing all my services and they are quick about it and professional!

I have been servicing my Sienna and my Prius at I-10 Toyota for a long time now. Everyone is always happy to help. Thank you Jesus Moran and Jose Galarza

Awesome sales reps Genaro did a great job went wayyy over and beyond much appreciated!!!

Jesus Moran Fast & honest service and also reliable to get all the right information needed about your vehicle services, No hassle. Always with the right attitude.One stop shop. Thank you Jesus Moran and your team of technicians!

I-10 Toyota is the best!!! They are very friendly, provide exceptional customer service and really care about their clients. Thank you for always being there for my vehicle needs. 100% recommended.

Angela is so awesome! We will always go back to her for our vehicles. Thanks again Angela =)

While in search of our new vehicle I’ve visited 5 dealerships in the valley test driving the top 5 vehicles of my list. There are some good dealerships and there are a couple very bad ones. When I went to I 10 Toyota I’ve gotta say that they know how to treat customers. AntDog is now my salesman for life. He is honest, funny, engaging, knowledgeable, friendly, non pressuring and all together a sales professional. He patiently worked with my wife and I as we test drove a few vehicles before falling head over heals with our pick. Then, he took us to meet the finance guy Ramiro. Usually these guys are kind of slimy and trying to hide the details in their fast talk. Ramiro was like a teacher. Efficient, fast but even when I asked over and over again he took time to answer my questions. I asked him to explain one thing like I was a 5 year old. He took tine to draw pictures and graphs. I’m a sales guy and I’ve gotta say that this was not a sales transaction. This seemed more like a dating service matching us to the car that fits our search without breaking the bank. I 10 Toyota, where have you been all my life?

If you are looking for a new Toyota I would highly recommend Angela at i10 Toyota. I am what you would call a high maintenance car buyer. I started my process months ago. I was contacted by Angela through the Costco program back in December and she was the perfect Salesperson for me. Not pushy and overly aggressive but still very attentive to my needs. I never purchased back in December but when I contacted her last week she remembered me and even replied to my texts while she was on Vacation. When I showed up out of the blue today she was with a customer but unlocked a 4runner for me to check out and went back to her customer without missing a beat. She remembered things that I had forgotten and was very helpful during the 3 minute discussion we had. If you are in the market for a new Toyota you wont find a better person to deal with.