Huntington Bank E Main St, Russells Point

I have relocated from Ohio to North Carolina where there is no Huntington Banks. I chose to keep my account regardless. Well not now….I am unable to use my Zelle Service because Huntington states it is in invalid address. Told me to call the USPS. I call them and am told it is a valid address and not sure what they can do and suggested Huntington call them. I call Huntington back, initial service rep acknowledged the problem, got transferred to another rep who tried telling me to call USPS again and as I told her that I already had…she conveniently could no longer hear me and hung up on me. So I call the local establishment I banked with in Russell’s Point, Ohio and actually speak with the bank manager who persisted there was nothing she could do to help me and to call customer service. I have been on the phone for 2 hours and asked if she could call for me and have someone call me when the situation is figured out (as I am also working), she refused. Most horrible service and very disappointing. I will be closing all accounts with Huntington today!

One of the friendliest banks I’ve ever had the pleasure of doing business with. All of the staff from top to bottom always has a smile on their face, says hello, and asks if there is anything they can do for you. I had just about every teller and officer wait on me at one time or another. I’m always treated with respect, care, and have my needs were met promptly with professionalism!