Huntington Bank Fairlane Dr, Allen Park

I pulled into the drive through parking open bay behind another car around 9:07 am Monday 2/7/22. 9:11 am I was next and sent the carrier empty as I needed deposit slips for a check I wanted to deposit most of- getting $50 back in cash. I then pushed the call button. 9:16 I pushed the call button again. Finally a lady came to the window seemingly agitated and said can what do you need. I said I needed deposit slips and she said just send your check and we will deposit it. I tried to explain that I wanted some cash back from the check. She then sent 1 deposit slip and said you can just fill out a withdrawal slip then and left the drive through area. She disappeared for a while and the a stocky man came to the window and said we have people inside also waiting to be served and started to leave and then said- what all you need is 50 bucks back? I nodded my head yes and he disappeared behind the wall. Then a younger man came out and sent my stuff back. I was finally finished at 9:29- for a drive through transaction ! I was never treated this way at this branch when it was TCF and I’m considering changing banks. I understand if places are short workers as I am at the senior community I manage in Allen Park, but at lease acknowledge me and let know you are very busy.

The atm is never available, you either can never deposit money or take out money. And to top it all off when you’re driving around to get to either the tellers or atm they have a huge pothole that is very hard to avoid. I’m surprised they honestly haven’t filled it yet, because that pothole is an accident waiting to happen.

I am SO sick of driving all over town because of less branch locations due to consolidation as a result of the merger. Went to THREE different branches to make a cash deposit, only to find that every one said that cash deposits were unavailable! I'll be closing my accounts the very FIRST opportunity I get!

This is absolutely ridiculous,this is the second location I visited to try and put money in an account only to have the ATM tell me cash deposits are unavailable. Then to make it worse the drive thru line is half way around the building with one line open and nobody was even assisting the cars in line.

Sat in the drive thru for 30 minutes. Idk why cause I got out of the car and went inside and the bank was empty. They are friendly and courteous though I must say

Shocking, their ATM is down. Changing my rating to 3 because the teller was nice/helpful but ATM was a pain as always. Asked what was the deal, short staffed to keep up with demand of influx of customers. During these crazy times, can't blame em too much right now no matter how annoying it is

NEVER USE THIS BANK. My 92 year old uncle had an IRA account. He passed away.They will not let my 91 year old Aunt have access to this account unless she opens an IRA in her name. They refuse to give her a check for what belongs to her. She has all the appropriate paper. How are they allowed to keep this money.?

Went to use ATM Sunday Afternoon and yet again it was down. I'm being very inconvenienced by this Huntington I've been with you since August and now I would rather go back to my old bank because this is the only of three Huntington ATMs in my area and the one in Southgate was out of money. Get better and I'll raise my rating.

Ended up taking all of my money and then some from my TCF account when they aquired the other bank. They lost my business for good and I've been a long time customer.

A twenty minute wait in the drive thru (I was the only person in all three lanes) for a simple withdrawal and a rude teller to boot. 10/10 would not recommend