Huntington Bank Portland Way, Galion

Opened my accounts with Chelsea, she was nice to start with but then screwed up the credit card application, would not call me back. Then had a promotion on my sons account, she applied it and it did not pay out. Left 2 messages AGAIN, and no calls returned from Chelsea. Drive the extra distance and open your account somewhere else.

Staff is always friendly, helpful and professional. Great place to bank.

I signed up for a new account made my $1000. In deposits but have never received my 200 dollar credit I call the bank they tell me they will call me but still not paid past the two weeks they promised on a legal document

Second time I've banked with them and the second time they've lost money and now they won't answer the phone. DO NOT BANK WITH THEM!!!!!

Avoid this bank. Use anyone else. This bank has a 24 hour grace policy that sends you an alert if your balance is overdrawn. It worked in the past but then it did not. Not only did i not get notified while I was out of town, they continued to pile up fees to a ridiculous number. They returned checks unpaid. The banker told me it was the banks discretion to cover the checks and allow their 24 hour grace. Since they did this in the past i asked what changed. She had no answer. She admitted it was kind of dirty and refunded two of the three returned check fees. But told me she was not allowed to return the rest due to bank policy. I would have to contact the branch I opened my account with 45 minutes away. Who has not returned my calls. I deposited cash immediately to right the account and asked if the checks would be represented so i would just be sure to deposit that money as well. She told me they would not be represented. Well, they had already been represented that day but the fees would be charged later as they returned a second time. She did not tell me about the additional fees or that the checks had been presented a second time even thought she had my account pulled up and printed out for me without those charges. So i left the bank with a positive balance only to incur more fees later that day. Earlier this year they held my automatic deposits for a day but took out my bill payments and debit purchases which resulted in fees as well. I should have learned my lesson then and dumped them. Now they have stolen a couple of hundred dollars from me without a just cause. They refuse to refund because they have a policy against it - even if they are wrong. I have accounts with 12 different financial institutions and have never had this kind of trouble with any of them. Save yourself the headache and use a company you can trust.

I love Huntington Bank. They have good policies and 24 hour grace. Typically Huntington is quick with transactions and dealing with customers but lately the Galion branch has been slow. It has a very professional atmosphere other than playing Christian worship music which is unprofessional. Other than that Huntington is a good place to bank.

Awful bank period! I make a deposit in cash and they put it on hold... that has never happened in any other locations ... just stay away from this location!

Still waiting for debit card. It went to my old address. It's been almost two weeks this 2nd time.