Hope Credit Union Arba St, Montgomery
+1 334-834-7483
https://hopecu.org/
400 Arba St, Montgomery, AL 36104, United States
Hope Credit Union Reviews
L
I have been a member for years and I’ve had several cars and my home finance through Hope; however, I can NEVER get anyone on the phone to answer any questions or concerns I may have. This for me leaves a bad taste in my mouth especially when it deals with my money. Online banking is not always the answer. Hope has got to do better with employees answering the phone for their customer and having a higher numbers of call volume is not a good excuse. Hire more people.
Thank you for letting us know. We have been experiencing a higher volume of calls during the pandemic. We are adding staff to the team responding to calls and exploring outside resources to support the process.
R
DO NOT OPEN ANY ACCOUNT. I have an auto loan but my experience has not been worth the lower interest rate. The customer service is awful. And their system must be from the 80s, because they complain about requests to access my information. The call center is not competent either. I have financial goals and once they are met, I'm tranferring all my business elsewhere.
C
Out of date! All the way around. The phone and online system is out of date and slow. The elders in the bank are very rude! But I respect my elders. And the “convince fee” is no convince it’s ridiclous it’s too high and shouldn’t be in place. If you can avoid it refinancing a car or anything like that GO SOMEHWERE ELSE. If you already here keep Up with your payments and switch credit unions
L
When i call the local number or the 866 number they both go to a call center that take a very long time to speak to anyone, at least 15 minute hold time and when i leave a call back number they have never cslled me back.
We apologize for the delayed response. We are handling a significantly higher call volume due to the Coronavirus pandemic. If you would like to send your number to [email protected], we can have someone call you to provide assistance.
S
Angie is awful!Very and nasty!!!!I won't do business with them after I pay this car off
L
I went to the bank two days I only got professional women each time! They explained everything to me and for the most part they gave me a chance at building my credit! Very professional staff! They answered the calls and emails promptly! I’m a very satisfied customer! Arba Street location ROCKS😇😇🥳😎
A
Financed a vehicle with them. They had to install a GPS system in the vehicle before we could drive the vehicle home, had to drive over 2 hours back home and would have to come back the next business day and get the vehicle. After driving another 2 hours to retrieve the vehicle the next business day, we ended up having to pay to have brake wiring and all kinds of power wires rewired, after their technician that installed the GPS system in the vehicle, cut all the wiring under the dash to get power for the GPS system. We have tried calling Tri-Rivers multiple times to resolve the issue but no one returns our calls and we keep getting put off on another party and it was not "their fault" all of the wiring was cut.......my husband should have left the vehicle at the dealership that he bought the truck from and told them to keep it!!! I WILL NEVER USE THIS CREDIT UNION EVER AGAIN AND ADVISE YOU TO DO THE SAME!!! All they have been is a headache ever since we have purchased the vehicle.
V
This is the WORST place Anyone could ever do Business... In my 51 years, I have Never Seen Anything Worse... I STRONGLY suggest you Do NOT do business at this Credit Union.. Truly Sad and Borderline Illegal... I Wish I could rate this place LESS !!!!! Sad Sad Sad Van Flynt [email protected]
We're sorry to hear that you are unhappy and we'd like to know more about the activity you referenced so we can explore that and see what might have occured. If you would send a message to "[email protected]" with some details, we'll get our retail operations and/or compliance teams to research that.
d
I’ll be closing all my accounts. The service is ridiculous. Never answer the phone and website has been down for two or more months.
E
Cheryl , was awesome returning phone calls & following up with my title
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FAQs
1. What Is the Phone Number of Hope Credit Union?
You can call Hope Credit Union via +1 334-834-7483. You can fill in our easy-to-use online form to submit your loan application as well.3. How Can I Obtain A Loan At Hope Credit Union?
You can submit your information on their website. If you need other financial support, you can always check out our website and choose between various loan options to get payday advance loans.5. What Will Happen If I Can't Pay Back My Loan?
You can always contact your lender if you have issue paying your loans. Your lender may adjust the loan plan for you to cope with your current financial status. If you default on your title loans online, you may lose the possession of your vehicle.
2. What Is the Address of Hope Credit Union?
Hope Credit Union is located at 400 Arba St, Montgomery, AL 36104, United States. You will find their address easily on the map and get the support you need from them without any hassles.4. Is Hope Credit Union An Agency Or A Lender?
Hope Credit Union is a Federal credit union that accepts all kinds of loan requests. You can visit iPaydayLoans to get various loan services including online installment loan services. In addition, iPaydayLoans, as an online loan service platform, can link our customers with our network of lenders to get loan offers with competitive rates and terms.6. Can I Get Loans With Bad Credit from Hope Credit Union?
Yes, it is possible to apply for loans without perfect credit score such as personal loans online from them. You can contact the loan service providers for detailed information regarding loan requirements. You can also visit iPaydayLoans to get instant loan quotes with friendly requirements.