Heartland Bank S Ft Thomas Ave, Fort Thomas
+1 859-442-8900
https://www.heartland.bank/
602 S Ft Thomas Ave, Fort Thomas, KY 41075, United States
Heartland Bank Reviews
H
This bank is literally the BEST!!!! Every person here is great! They always are warm and welcoming upon walking through their doors and will help you with anything and everything you need! They truly go ABOVE AND BEYOND!!! I highly highly recommend this bank to everyone I see! I am a local business owner and have a business account as well as personal accounts here. I couldn't be happier to have chosen Heartland Bank for all of my banking needs especially the Fort Thomas location! Every visit is like a great coffee date with friends without the coffee sadly hahaha! But seriously, these people are the best and I cannot recommend them enough!!! Go meet them and find out why Heartland is THE bank for you!
Hi, Heather. Thank you for taking the time to leave our Ft. Thomas branch such a thoughtful and kind review. We're happy to hear that you feel welcomed while visiting this branch, and we appreciate you putting your trust in Heartland Bank for both your personal and business financial needs. We hope to see you again soon!
S
I am treated like a friend, not just another customer, when I go into the Fort Thomas branch of Heartland Bank! This is exactly the kind of bank, and customer service that this town needs! 4 of 5 stars, only because there is no drive-thru, or on-site ATM available.
Thank you for your feedback, Sean! We truly appreciate you kind words regarding our Ft. Thomas team. We strive to get to know each client on a personal level and we're thrilled to be a part of this community. We hope to see you again soon!
E
Absolutely the WORST bank! When the Union Bank was Victory Community Bank, we had no problems and my husband and I banked there for TEN YEARS! Now I know why the woman who were there left! The current ladies working there are RUDE! The manager is incompetent and hateful. They really need to clean house and start over. No wonder they have poor reviews across the board! We're closing all accounts on Monday!
Hello, Emily. We discussed your concerns with our District Manager as well as our SVP, Director of Northern Kentucky Region to better understand your situation. Your perceived treatment by our staff is certainly not reflective of our bank’s values. We always strive for friendly, professional service and we’re disappointed to hear that this was not your experience. If you would like to speak to our management team again to discuss your concerns further, please do not hesitate to reach out. Thank you.
B
36 minutes to cash in a CD.
Thank you for leaving your feedback, Bernie. We’re sorry to hear that you had a negative experience at our Ft. Thomas branch. We understand that there was an issue while printing your check, which caused a longer wait time than usual. Please know that this is not the norm when visiting our branch and we sincerely appreciated your patience today.
R
I have used Heartland bank for 13 years, primarily use the Ft Thomas branch and I can’t say enough how great this location and banking experience has been. Always super helpful, I’ve never had to wait in line and they know me when I walk in door which is something you don’t get with major banks. If you are local you will be hard pressed to find a more personable banking experience.
Thank you, RJ, for leaving us such a kind and thoughtful review! We are lucky to have had you as a loyal client over years and we're glad to hear that you've received excellent customer service at our Ft. Thomas branch. We hope to see you again soon!
A
I appreciate how service- oriented Heartland bank is. I never have to wait for anything and they always make sure I have what I need. Because it is a smaller community bank, I don't have to put up with endless, unsolicited offers.
Hi Amanda - thank you for your 5-star review! We're glad to hear about your positive experience with our team in Ft. Thomas. We value you as a client and appreciate you putting your trust in our community bank.
k
Great customer service and friendly staff.
Thanks for taking the time to leave our Ft. Thomas branch a 5-star review, Kirk! We're happy to hear that you enjoy working with our team. Thanks for being a great client.
Nearby Loan Stores in Fort Thomas
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FAQs
1. How to Get in Touch Wtth Heartland Bank?
You can give them a ring by this phone number +1 859-442-8900. Or you can visit their website and submit the application form online.3. How to Apply for a Loan at Heartland Bank?
You can visit their website and submit the application form online. If you are looking for payday loans, you can come to our website for more details.5. What to Do if I Fail to Pay Off My Loan?
You can consult with your lender if you are struggling with the monthly payments. Different lenders have different policies of overdue payment. It is advisable to read carefully before signing the loan agreement.
2. What Is the Address Of Heartland Bank? How to Get There?
Heartland Bank is located at 602 S Ft Thomas Ave, Fort Thomas, KY 41075, United States. Please carefully check the map and locate the fastest way to access it.4. Is Heartland Bank an Agency or a Lender?
Heartland Bank is a Bank. To make things easier, iPaydayLoans serves to get you connected with more than 100+ lenders over the internet. You can visit our website to get a fast personal loan with no credit check.6. Does Heartland Bank Offer Loans for People With Bad Credit?
Yes, but if you want to get approved for a bad credit loan, iPaydayLoans is here to help! Just turn to our online service to get a long term installment loan even with your low credit scores.