Hancock Whitney Bank Veterans Memorial Blvd, Metairie

It is hard getting to the bank when trying to match up working the standard 40 hour work week and banking hours. This can be made even worse when someone at said bank makes it an unpleasant experience most of the time. Truthfully, I was almost ready to give up on Whitney bank because of too many of these types of interactions, so naturally when I rolled in at 4:40p, I was expecting more of the same. As luck would have it, I was greeted by Mr. Jeremy Whipple. He was immediately courteous and helpful, answering my questions and LISTENING to my concerns. Within 15 minutes, I had a new Silver Savings account, copies of my paperwork, and some helpful ideas about building more credit. Even more, I felt like I was not alone in my struggles because he had taken the time to relay some of his families own similar situations. I will never bank anywhere else and that is ALL due to the respect and customer service shown to me by Mr. Whipple.

Long lines at the drive-thru but they only had 2 tellers. Not sure if the lobby is open.

Worst bank in the entire region. Whitney used to be a good bank, but once they merged with Hancock, they went downhill. Lots of extra charges, changes in policies, and little to no regard for customers.

Love the bank and nettina aways helps me with my problems