Hampstead Pre-Owned S Main St, Hampstead
+1 410-239-8765
http://www.hampsteadpreowned.com/
1111 S Main St, Hampstead, MD 21074, United States
Services
- Notary Signing Services Notarizations Of Real Estate Loans
- Wills
- Deeds Of Trust
- Power Of Attorney General Notary Needs
Hampstead Pre-Owned Reviews
I
I cannot recommend this place enough. The "Leave as family" slogan is exactly what I experienced after buying my first car here! Started with working with Daniel who was super pleasant, helpful, and straight forward about the process while helping me pick out a car. Now Jason - really was the icing on the cake! I am someone who just started building credit & Jason worked absolute magic to get me the best payment possible. He really made everything SO easy and made my family and I really feel like part of the family. Absolutely loving my 2020 Toyota Corolla! We will be returning anytime we need a car!
L
Great service, everyone here provides the best service I’ve experienced. They truly do help customers make the best decisions in the customers best interest. I was very nervous about getting approved but they got the deal done for me. I highly recommend car buying from Hampstead preowned
C
It took me a little bit to right a review, as I am constantly trying to keep up with life as a new mom! However, that does not take away the complete satisfaction I received from this dealership. I felt welcome, informed, and confident in my trade in. First off, in the past i had a HORRIBLE experience with a DIFFERENT DEALERSHIP that left a bad taste in my mouth for little “mom and pop” shop dealers. Thank goodness this experience was the complete opposite! I turned over my wonderful 2016 Honda Civic in exchange for a 2014 Toyota Rav 4. This was more than just trading in a vehicle. It was a life changing event as I transitioned to the next phase of life as a new mom. Every person I encountered was pleasant and eager to help me and my fiancé. They aren’t just about selling vehicles, they CARE about their customers. I have received several phone calls and messages since my trade, asking how I was adjusting to my new vehicle. That is amazing and reassuring. We have yet to encounter any issues since our purchase a little over 2 weeks ago. I would recommend this place a 1000 times over! Thank you Brian, for being a wonderful salesperson and Bill for taking care of us every step of the way financially making us comfortable and confident in our purchase!
A
Had a good experience at Hampstead Pre-owned. Alan was my salesman and he was super nice and positive! Angela was also super helpful with any questions I had! They definitely made the process of buying my first car easier :)
J
If I can give a 0 Star for this dealership, I will. We were waiting for 2 hours over for a Toyota Corolla 2014, and we were ready to pay and also created an insurance policy. When we we’re about to pay Mike from finances or manager who was so rude. He change the price or had a “missed calculation” ($1000 more). They were so unprofessional, and they didn’t accept it was their fault. I’m so disappointed. We were waiting so long for nothing. DONT COME TO BUY AT THIS PLACE YOU ARE WASTING YOUR TIME
S
I walked in 20 minutes before closing on a Saturday after I found the car I wanted online. Wyatt was able to help me right away. They are professional and have better prices then carmax. It was simple, fast, and I got a warrenty for the next 60k miles. Overall very happy with the purchase.
C
Thank you Wyatt and Ginger for being so helpful in helping my cousin buy her first car. Your service was excellent. Everybody was very friendly and professional. She loves the car and it drives very smoothly. You were very quick and proficient in fixing the car seat that had a tear in it. It's like brand new. I would recommend anybody to come to Hampstead Pre-Owned if they want a great car with outstanding service. Thumbs up to you guys!!!!!
C
I bought a 2013 corolla from Angela this past week, and she was amazing! There were a few problems with the car that I had picked out, and she along with Justin made sure that everything was absolutely taken care of, including getting a couple tires and exterior detailing fixed. Everyone there was knowledgeable and extremely friendly. For being a local dealership, there are plenty of cars to choose from, all at pretty good prices, especially compared to a lot of places in this area. It was an easy process to purchase the car, and they walked us through all of the information really well to make sure we understood everything.
J
Had a really great experience here! Alan in sales and Joe in finance are the absolutely best! Made the car buying process very easy and drama free. This dealership has a no hassle environment and they do not push a sale on you. For that I’m very appreciative and I was able to drive off the lot with the car I wanted. Absolutely recommend this dealership to anyone purchasing a car.
A
Great customer care! Everyone was helpful and genuine. We scored an awesome truck. Great selection and fair prices! Thank you Hampstead Pre-Owned! It was worth the 2 hour drive!
E
It was a long Saturday. Despite having spent more time at Hampstead than I typically do sleeping, it was a wonderful experience. It was non-stop customer after customer, coordinated chaos. Brian was excellent. Having only been with Hampstead for three weeks and learning a new industry, he was very knowledgeable (quick learner), provided great information and direction. He kept us informed and engaged every step of the way. Everyone we spoke with was amazing, the kind of people you want to hang with on a Saturday. Anyone looking for their first or next vehicle should definitely put Hampstead at the top of their list! They care!
E
I just purchased my second car from Hampstead and have been delighted with both. The quality to price ratio was great and incredibly competitive. The 10 day, everything warranty and 4 mo drive train warranty go a long way to add confidence in this really difficult market. CJ and Mike were the best! I highly recommend them.
D
My husband and I met with Brian on Saturday 3/19 to test drive a car. He was very personable and knowledgeable. The dealership was extremely busy so I highly recommend making an appointment. All employees were very friendly. We ended up buying the vehicle and are very happy with our purchase! Definitely check them out if you are looking for a used car.
A
Danny and Alan were extremely helpful. We walked in without an appointment, with 6 cars on our list, while they were already busy! Dan showed us every car and checked each one thoroughly with us. They made sure we were happy every step of the way. The HPO reconditioning process is fantastic and the best around. You know you're getting a quality vehicle. They were completely transparent with all of the pricing and fees. Jason in finance was also great and made the finance process quick and easy. They have a great service contract setup as well! I won't be worrying about a thing anytime soon 🙏
J
Overall great experience with Joe. I bought my 2013 CR-V in January and wanted to wait awhile to write this review. With this market I thought the overall price was a little much, but the car was really well maintained and I felt it was worth the money. The reason it doesn’t get 5 stars is because I already had to take it to a shop to get its oil changed and transmission looked at. Also would’ve liked a full tank of gas before I left but that’s more my fault for not negotiating that in. It’s clear they care about their customers, they aren’t pushy in the sales process and will constantly ask if you need a water or something else to drink. I do recommend buying from here if you want a good price with great customer service
A
Everyone was great! Very nice staff. I worked with multiple people and all were very personable and honest. Maddi helped me set up an appointment. Jason from sales helped me test drive multiple vehicles. Nemo from service gave me a fair price for my trade in and made sure the vehicle I purchased was in the best condition. David in finance was able to work with me so I could find a car within my budget. I had a set budget which did not have much wiggle room, and I was prepared to walk away, but I never felt pressured to accept an offer over my budget. The wide selection of vehicles brought me in and the fantastic staff is why I left with a new to me car!
S
Well let me start off with my man Brian , dude this guy went above and beyond to make sure I was happy , drove over an hour to get there after I was off work and jumped right into showing me what they had to drive off the lot that day , Was able to test drive a few vehicles and was very picky with what I wanted and Brian was patient through the whole process. They ended up staying 2 hours passed their closing time to take care of me and make sure I was able to drive a car off the lot that night . I couldn’t be happier with my Optima . It’s a great car . Overall would definitely recommend, although didn’t directly work with her , Ginger was very kind and checked in multiple times throughout the process and she was wonderful as well ! Thank you to the Hampstead team for going above and beyond !
B
Wonderful experience and Wyatt our sales representative was very nice. The finance person Wendy worked hard to get us a very good & low interest rate. Thanks again for everything. I would recommend anyone that’s looking for a preowned vehicle to go see Wyatt at Hempstead. Donna & Deonte’ Solese
Enjoy your vehicle and welcome to the Hampstead PreOwned Family!!!
J
I visited this dealership from an hour and a half away, the same day I called about a 2017 Honda Civic LX on their lot. Based on the thousands of positive Google reviews, their thorough CarFax reports, and great pricing, I was confident I was going to drive away from the dealership that same day with a great deal on a car. I initially called Ginger, who was great with helping me pre qualify for a car loan and was really easygoing. I talked to my dad about driving down, and he called the dealership to make sure the car was still available. He spoke to Jennifer, who was happy to inform us that the car was still available. My salesman, Daniel, was very friendly and treats you as a friend first customer second. My finance manager, Jason, was very knowledgeable and helpful in explaining the warranty packages available. He even offered us a discount on the warranty, based on me being a student and my dad a veteran. I feel confident that this car will last a long time. All in all, the staff makes you feel at home and got me a great deal on a car! Update- the car had problems with the AC, and Hampstead pre owned handled this exceedingly. The condenser was corroded and would leak freon, a Honda factory defect. Honda offers a service bulletin with an extended warranty, but this does not appear on a standard VIN search nor a CarFax, so Hampstead was unaware of this issue when selling me the car. After explaining the situation to the service department, they were swift to take a look at the car and help me out going forward. I’d like to thank Doug, who explained that yes my condenser was corroded and he took pictures of it for proof. He instructed me to go to Honda corporate regarding the service bulletin and if they gave me any issues he would straighten it out. I scheduled a repair through a local Honda service center, Martin Honda, and they tried to charge me $1200 for the condenser replacement! And this is why I’m so grateful Hampstead’s service department took pictures. I told Martin Honda my dealership has proof it was a Honda defect and to let me contact them before touching my car. Martin Honda quickly changed their mind and honored the service bulletin. Long story short, Hampstead preowned stuck with me through a rocky road of service bulletins and factory defects and were dedicated to making it right.
A
We had a great experience buying a car at Hampstead. Brian, Joe, and Bill were all amazing and went above and beyond to get us behind the wheel, despite a challenging credit situation! They did everything in their power to ensure we got what we wanted. We will definitely be back to purchase another vehicle through them. Amazing service!
J
Alan was very professional and the young female manager was very attentive to the fact that my Granddaughter had just purchased her first ride that she owns all by herself. The vehicle seems to be a quality vehicle and the price seems competitive. This was the ONLY used car dealership in the Westminster MD area with a high BBB rating. Also had very high marks on Social media. So far so good!!!
S
Brian made my car buying experience so easy and fun! he was helpful, very informative of every vehicle i had interest in and went out of his way to make sure i was satisfied with what i was getting. I appreciate Brian connecting with me on a personal level, he asked questions so that he could suggest a car that would suit me best according to my lifestyle. I will be recommending Brian to everyone i know! He's a great salesmen!
m
The truck I bought was as advertised and they put the truck on a lift so I could completely examine the frame (most trucks are shiny on top and rusty underneath). Once I was happy and had a thorough test drive we closed the deal. Everyone was friendly and professional from our salesman Wyatt to the finance officer. Good vehicles, fair price, honest presentation, I'd recommend this dealership to anyone.
J
My husband and I had a great experience buying a vehicle from Hampstead Pre-Owned. Our car salesman was very knowledgeable and professional. All of our questions were answered and we did not feel pressured. He was able to give us a good deal and we would recommend this dealership to others.
B
5 star service. Everyone was very friendly and professional. Shout out to Dave, Rob and Joe (finance) on helping me get my new vehicle. You guys rock!! Thanks again! Highly recommend them if your looking for new vehicle!
S
Really great experience at Hampstead. Worked with Joe D. in sales and Joe G. in financing. Both were super helpful and answered all of my questions and concerns. There was no pressure to make a purchase, and the process was super easy from start to finish. They really try to make sure you're comfortable and happy with your purchase! Also there was a very good puppy in the office, which is an ideal buying environment.
M
Very positive experience from the first point of contact to execution of sale. Facility able to address any and all issues that may arise. They just don’t sell cars, fully staffed mechanical repair and body & paint facilities offer Hampstead the ability to fix and service the vehicle you purchased. Kudos to the entire staff!
N
Special thank you to Wyatt and Ginger for assisting me with buying my car!! Their customer service is superior. I loved how they followed up throughout the week to see if there was anything further they could do. They definitely took care of my concerns and went above and beyond. EVERYONE I encountered had great customer service! Thank you all again.
L
Although I rarely leave reviews, wanted to give a big thanks to our sales representative CJ who went above and beyond in helping us find a car that meets our family’s needs. He spent a lot of time with us reviewing vehicle features and test driving until we felt comfortable with our choice. No high pressure sales tactics here. Appreciated the friendly staff and all those who took good care of us throughout our car buying experience.
F
Came looking for an affordable car, and that's exactly what I got! Excellent customer service from Danny, Ginger, David. Treated me like a valued customer, and spent time to get to know me! Very personable and patient people who went above and beyond to help me! Definitely will be back!
J
These guys are amazing. They didn’t waste a second of my time. Wyatt, Joe, Joe, and Ginger were all great. Such an efficient team. Everyone was very welcoming and the service was impeccable. Plus there’s a toy section for the kids and a life size Batman for the adults.
A
It was a great experience buying a car here. All the information about the car and financing was detailed, transparent and easy to understand. Special thanks to CJ. He took extra care and time in interacting with us during the sales process as well as did follow up to know how is our experience with the car. I must have given him a dozen calls asking questions and each time he was patient, polite and got us the information till we were satisfied. It’s been 2 weeks since our purchase, I must say we are enjoying the car.
H
Great job by both Daniel (Sales) and David (finance). Daniel showed and tear drove 5 cars w us before we purchased number 5! He was patient informative and knowledgeable. A great experience! David found me a below market interest rate on my car a 2015 Toyota Camry for my son. Daniel listened to my sons concerns and input to seal the deal! Would definitely buy here again!
P
Had an amazing experience at Hampstead Pre-Owned, customer service was above and beyond, happy to support a local business. Ginger was very personable and knowledgeable. The price of the vehicle we bought was very reasonable, we were treated with respect, they valued our business and were very accommodating. Highly recommend.
A
Love love love this dealership ❤️ They was so patient and welcoming. Gave me an amazing offer for my trade in. Brian was amazing! Made my experience fun. Nemo and Jason made purchase easy and understandable. I HIGHLY RECOMMEND!!!!!! I won’t go to another dealership. (they also have snacks)
L
I cannot say enough about my great experience! The people are extremely nice and welcoming. The transaction was easy and smooth. No pushiness!! This is the second vehicle I have purchased from Hampstead Preowned and would gladly come back. Thank you!!
T
Help me buy my first car. Amazing 2014 Honda Civic the dealership even cleaned and fixed the problems for NO extra cost. My father traded in his perfect 2017 Honda Accord and they gave him 18,000 for it and they’re selling it for only 21,000 so they’re definitely not up charging you Especially since they repair and clean it for free. Their sales team loves their boss and it really shows. Free snacks (like small bags of chips and maybe even pizza) and drinks while you wait. Too bad it’s 6 hours away or else I’d buy every car I ever own from there.
R
Great experience at Hampstead Preowned. Allowed to look at several vehicles with no pressure. Sales person Wyatt was very helpful and willing to give time and opportunity to consider options. Great selection. Highly recommend for anyone looking for a reasonably priced used car hassle free.
B
This was the best car buying experience I could have asked for. Great customer service and the selection of quality cars was unbelievable. I test drove quite a few cars and my salesman Joe had the patience to help me through the process. He was also super personable and didn’t put any pressure on me during a tough time already. This place changed my impression on the used car industry for sure. It was worth the drive and I would do it all over again. I will tell anyone I come across that this is the place to be to find a great used car. Thanks so much. I’m so happy with my purchase!
Yay! Thankful for you. Welcome to the HPO family!!
J
Drove down from NY, pricing was that good. Cars were clean and extremely well restored. Sales force loves their boss and their work and it shows. I've bought 20+ cars never liked the experience till now. So good I bought two cars and took them back to NY.
J
Overall a good and straightforward car buying experience! Hampstead Pre-owned honored their limited 10-day warranty and addressed a couple of minor issues my mechanic found at no additional cost to me. The customer service was great, both from my sales associate Joe and Doug in the garage.
B
I had an excellent experience with Hampstead Pre-Owned. Everyone we dealt with was incredibly kind & welcoming. Angela was very nice & organized. Joe in financing was amazing. He went above & beyond getting me the terms I wanted. The car is beautiful. I highly recommend this place to anyone who has ever felt like just a number at a dealership in the past.
M
I purchased a vehicle from Westley at Hampstead Preowned and couldn’t have been happier with the service that was provided. Everyone on staff was friendly, professional, honest, and made the process easy and stress-free. I couldn’t have asked for a better experience and would recommend Hampstead Preowned to anyone looking for a fairly priced vehicle. The service department takes great care of their inventory and makes sure your purchase is in great condition before you drive off the lot. Thank you! We appreciate you!
T
Great experience from the time we walked through the doors. Ginger was amazing paired us with Fish an incredible salesman. His demeanor was freaking awesome, had us laughing the whole time and made sure we left happy. If you want a used car that is well taken care of try Hampstead Pre- owned, I promise you they won't disappoint and ask for Fish.
j
Hampstead pre-owned checks all the boxes when it comes to purchasing a reliable pre-owned vehicle. Wyatt was exceptional in helping us select the best vehicle for my 16 year old son who had just started driving. I am admittedly a pretty obnoxious customer by Wyatt was endlessly patient and accommodating and really helped us pick a safe reliable vehicle at a reasonable price. The on-site mechanics were knowledgeable and friendly and they even made a number of minor repairs between the time I purchased the vehicle and the time I picked it up. Great experience, highly recommend. Thanks Wyatt, John, Lindsey &Griffin
M
I just recently bought a 2015 dodge charger from John Wilson. I was very pleased at the fact that I was only in there for about 2-3 hours and I was driving home in my new car. The staff are friendly and courteous. Thanks John and the team at hampstead pre-owned. You guys are great.
K
On my 1st visit I didn’t purchase, staff was great, making for Good customer relations. I knew prices were better than all the competition. So I gave a week of shopping to find no better deals. Hampstead pre owned vehicles has prices which are to good to be true. So I purchased 2 vehicles for my car business. I love the hassle buying atmosphere
H
Amazing service! Everyone is super nice and they go above an beyond to make sure you get the best deal. Honorable mentions to Brian for being an amazing salesman. He was super helpful and friendly throughout the entire process. Nemo and Jason definitely helped make this process go smoothly as well. I’d definitely recommend this dealership!
A
I had an excellent experience with Hampstead Pre-Owned. My salesman, Wyatt took exceptional care of me. He walked me through every car I had a question for!! And gave great informational answers for them. The team at Hampstead made sure I received the best possible deal and that’s all you can ask! I would highly recommend doing business with Hampstead and make sure to request for Wyatt!
D
Wyatt is a great sales rep. He was very knowledgeable on the cars we wanted to test drive. He provided a relaxed test drive and buying experience. I would go back to him tomorrow. The cars at Hampstead are high quality and clean. Second car in 2 years I have purchased. Can’t imagine going anywhere else and I live 60 min away.
C
Our salesperson was David Williams and he was extremely kind, informative, personable and made us feel comfortable with moving forward with a vehicle purchase. He even gave my daughter, a birthday present, as we were shopping- on her birthday - for her first car. From the test drives, buying process, finance options, and the finance person- everything was done efficiently and with patience and support. I would recommend anyone in the search for a preowned vehicle- to check out Hampstead Preowned. Thank you and it was a pleasure.
D
For starters this dealership has the largest most reasonably priced used car inventory in the DMV. Our salesman Wyatt was friendly kind and knowledgeable. Our finance manager Joe was also fast fun and he gave us a great discount on the warranty. The salesman Joe and customer relations manager Ginger had absolutely nothing to do with my sale but still made it a point to ensure we had the beer car buying experience we’ve ever had. Even if they didn’t have such an awesome referral program I’d still be sending everyone I know to Hampstead Pre-Owned!
B
The experience was awesome. Tiffany was very helpful and both Joe the salesperson and Joe the finance manager were very accommodating. We had been trying to buy a car for awhile and the other guys kept running into all sorts of problems. No problems here! Thank you Hampstead Preowned!
H
We recently helped our teenage daughter buy a very nice Honda CRV from Hampstead Preowned. Everyone on the staff that we dealt with were an absolute pleasure to work with - from Anthony the owner, to Wyatt the salesperson, to the service department. After purchasing the vehicle, our mechanic found a few things that needed to be fixed. The service department took care of everything to make sure we were satisfied. I truly felt like they just wanted to make sure my daughter had a safe car to drive. I would 100% recommend!
J
i came here to look at some vehicles and ended up leaving with my first car. CJ was an amazing help and so patient as we had him running all over the place. Jason was the cherry on top and helped me manage to finance my first car and kept me in the loop and informed the whole time. everyone on the floor was welcoming and helpful, they have an amazing team here and i couldn’t have asked for a better experience
A
Absolutely horrible. Can't believe my friend had to go through everything they have. Been on this rodeo for bout two years now. Think it's two cars in. Listened to the phone call with this place and removing negative reviews to fix the lemon they sold. Some backwater stuff here. Wouldn't go down in the south I tell you that. Ain't no way a place should be this dishonest and manipulative. Selling lemons and then harassing mechanics that worked on the car providing physical proof, codes, and diagnostics? That's just unprofessional.
R
My experience Hampstead Preowned was great; very friendly staff and large selection of quality cars! So far the car I purchased runs smoothly. During the car buying process I met with several different employees, all of which were very kind and easy to talk to. I only experienced a long wait one time when the office was very busy, otherwise I was seen very quickly. Overall I would highly recommend Hampstead Preowned!
A
I would not recommend this place to a friend or family member. The car salesman‘s are only after your money. I got a IOU statement from them stating they were going to install a remote start on the car. Several months passed and still no remote start. But they somehow found a way to say they won’t do it even though I had a written statement from them, how convenient. The car had several issues with the engine after 3 months of having the car. I had to get the engine replaced because the car broke down on the highway. Also don’t believe their good reviews, they convince you to leave them a good review after you get the car. Bet you if people gave them real reviews they’d be at 2.3 stars. Don’t go here
D
The people here are always helpful and friendly, they have gone Above and Beyond so many times for me I’m the past, and even went further today! I came in to help a friend look at a car today, I always recommend this place to people I know who are looking, since the day I bought my car here. Well A few weeks ago my dad had backed into my car scratching it, and I had mentioned it to Mike(Nemo) while my friend was talking paperwork on his new purchase, and he asked me to see it. To my surprise, when he saw it, he took my keys and told me he will have it back to me in a bit! They fixed my bumper paint to look good as new! I can’t say enough how wonderful this place has been, from Dan who helped us buy my friends car today, to Ginger always helping in every aspect of the job, and Mike always making sure his customers truly get treated like family, even well after the purchase!!!
M
I brought my teenage daughter to buy her first car and I can’t imagine a better experience. I ain’t a person that looks forward to going to car dealerships, but I am seriously considering dropping by just to have a cup of coffee and chat a bit even when I don’t need a car. In addition to the friendliness, I walked out feeling very good about the value of the purchase. I don’t always feel that way. This is my second purchase here and will not be my last.
B
Went in to buy a $15000 vehicle with my fiancé. After “fees” total was $18000. We had $6000 to put down leaving $12000 to be financed. I don’t have the greatest credit but not the worst either. They said my interest rate would be 24% At 72 months and a $400 payment…. For $12,000!? I held in my rage and we politely left. I’ve had worse credit with no money down and have bought more expensive cars at a much lower percentage. This place is a scam. Don’t go here!
C
Once we identified the car we were interested in -the sales team made the process easy considering we live over two hours away from the dealership -Wyatt was terrific in getting everything set up and Joe handled the financing process very nicely. Once we test drove the car-we were in and out of the dealership in less than one hour -we would highly recommend the team at Hampstead Pre-Owned!
A
Best experience I've had buying a car. Wyatt was super friendly and a huge help with finding a car and even kept me updated on my vehicle.
Welcome to the HPO family!!! We are so thankful that you shared your great experience!
R
Bumpy experience with a Mazda 6 purchase in February. Saturday of a holiday weekend and the system went down forcing all sales to be postponed until Monday. No problem, these things happen. Make the trip back on Monday and waited 2 hours to sign the paperwork. No problem, it was a holiday Monday and they were very busy. Realized later that week that the finance manager "accidentally" added a $2000 warranty to the purchase without our knowledge. Of course, he was very apologetic an said they would get it removed from the warranty company ASAP. I received a call on March 16 that they just found a note to contact the warranty company about the contract error. To their credit, they quickly expedited the request and had the $2,000 removed from the pending balance. inquired today about when we might expect the permanent license tags and were informed there was a problem with the original inspection and we need to bring the car back to get it inspected later this week. Hoping we get the tags soon.
M
Drove an hour and a half to buy my car here and it was worth every second! I came for the low, no-haggle price, but everyone I interacted with was great, and Mike and CJ were particularly helpful. I was also impressed by how open and honest they were, not something you typically expect from a used car dealer; the car I was interested in showed a no-accident CarFAX but they disclosed to me that it HAD likely been in a sideswipe accident. Highly recommended
J
My sales rep Brian did a fantastic Job. I went to Hampstead Preowned to get a more fuel efficient car to travel to and from work. I decided to go with a Kia optima. After having the vehicle for the weekend I felt like this wasn’t the right vehicle for me. So Brian reached out to me and asked me to come in and see what he can do. Brian was very understanding and he managed to find a much better car that suited my needs. Without hesitation we traded cars and was in and out in no time. A few days later Brian reaches out to me again to make sure that I’m still enjoying my new vehicle. This is how vehicle shopping should be. I will definitely be shopping there again in the future.
J
I had a great experience working with the entire staff here at Hampstead Pre-Owned! Everyone was very friendly and knowledgeable in their specific departments. CJ, David, Ginger, and a few others were super helpful and friendly in helping me look for my car and finalize the deal! Definitely recommend this place for anyone looking for used cars in great condition at an affordable price! Thank you guys!
C
Wyatt and Mike were so kind at Hampstead motors. They really made me feel like I was part of their family. They worked with me for hours to get me into my new vehicle. Thank you to all who was involved with helping me get through the process. Their slogen is true, come in a friend, leave as family.
K
Hampstead Pre-Owned was off the beaten path from my location but I’m so glad I found them! Everyone was friendly but it was the details of the experience that stood out. There was a hiccup with my financing so while I was waiting for that to be sorted out the GM went out of his way to help me and explain what was going on, and then they bought me lunch on top of it. I received a better quote for my trade-in than both CarMax and another dealer had offered and the price of my vehicle was also cheaper than what I was finding elsewhere. Since my purchase I’ve received follow-up messages from a few people, which makes the whole experience feel far more personal than a company trying to make a sale. Would highly recommend!
G
Review long overdue, purchased a used SUV from Hampstead five weeks ago and very pleased with purchase. The employees I encountered during the purchasing process were friendly and very professional. They helped me during this difficult time in used car market to meet my needs. Wanted to give special thanks to Daniel Young who was the salesman who worked with me to purchase car. Great guy and wonderful to work with. A special thanks to finance manager Joe Demaris as well. He got me a great interest rate and thoroughly walked me through finance process and answered any questions I had during this process. My experience at Hampstead Pre-Owned was exceptional, I would strongly endorse someone looking to buy a car to buy a car from Hampstead Pre-Owned. Wonderful people with great cars, Owner Anthony runs a great outfit and its reflected in his staff. Wonderful experience. Thanks Hampstead!!!
R
Second time go round getting a car at Hampstead Pre Owned and left happy every time. Would do it again! I also wouldn’t have found my car and made my decision if it weren’t for Ginger. Sweetest lady ever and is so helpful in finding a car that’s just right for you. Would totally work with her again in my next buy :) Thank you Ginger, Mike and Joe!
C
Had a great experience buying my first car at Hampstead Pre-Owned! Daniel Young helped us test drive many cars until we found the right fit. Great all around customer service that made a long and hot Saturday afternoon enjoyable. Thank you Hampstead and Daniel!
M
I had an exceptional experience at Hampstead Preowned. Jay did a superb job at helping me decide my son's first car with ease. I whole heartedly recommend this dealer for anyone looking to buy their child their first car.
L
I had such a great experience working with Wyatt. He made everything go smoothly and helped solve any issues I was faced with! Will highly recommend Hampstead Pre-owned vehicles to all my friends and family!
C
Good looking vehicles... nice prices... if that's all you are looking for. It’s after the purchase of the vehicle is when the challenges go into effect. I brought two vehicles within one month span, and both have issues I’m still revisiting them on. I will say, they won’t get three strikes on me.
C
I initiated my vehicle purchase from off site and I don’t typically do that but Ginger made that process efficient and easy for me. I am most appreciative of that. Everything worked out fine when I did arrive at dealership.
T
I recently purchased a 2011 Honda Accord EX-L, with Wyatt as my point for sales, and I can honestly say that I was totally satisfied with the services Hampstead Preowned provided for me and my family. I will be buying another car from them. I suggest you do the same!
N
Wonderful experience!! Wyatt was awesome and patient as I tested a bunch of different vehicles. I found the one I liked and I couldnt be happier! They made the whole buying experience fun and painless. Would definitely recommend 😎
l
After online car shopping for months, I should've started at Hampstead Pre-Owned…Cars actually look as good as the pictures unlike most places. Super fair prices and painless buying process. Angela the sales person was super helpful with allowing us to test drive 5 cars…Dave the manager was also helpful throughout the process. Finally, the finance officer Joanna made the signing process super quick and easy…Ive bought lots of cars in my time…Never felt happier about my purchase or the service I received!
F
I highly recommend Hampstead Pre-Owned. The staff is extremely friendly and seem to be a family. Wyatt and Joe were extremely patient with my friend and I, taking the time to answer all our questions. By the end when we're doing financing we felt like we were part of their family. When I mentioned this to Joe he told me that actually their slogan is "Come as friends leave as family". I would say the slogan is very fitting.
J
We came down from Pennsylvania After making an appointment on the Internet, intent on purchasing a Sedan. David was our salesman and he was professional, curtious, and patient as we test drove over 5 vehicles. We finally settled on a Kia Optima, so far so good! I would recommend Hampstead Pre-owned. My mother reviews I've read they seem to stand behind their vehicles. They offer 7 day no hassle return as well as a four day power train warranty out the door. BRAVO!
B
I had a great experience is chatting with Ginger about a car I had been interested. She kept me informed throughout the whole process. I highly recommend reaching out to her for your future car needs!
w
I and my wife enjoyed the experience. The team is good at communication and I have recommended 2 folks already to buy from hampstead. Customer service at this dealership is so great and seamless. My experience is memorable. Thank you hampstead team. I have to come for my second key for the pilot.
C
Buying a car can be super stressful, but not at Hampstead Pre Owned! Wyatt and the team made this process super simple for beginning to end, and the team was even able to work a little magic and get us just where we wanted to be with our monthly payment. We absolutely recommend HPO and will use them for all of our car buying needs! Thank you Wyatt and Team!
w
I had a great buying experience at Hampstead Preowned, the process in buying a vehicle from these guys was stress free and pressure free. The sales team and finance personnel are top notch in customer service. They will truly give you their honest opinion and go above and beyond to help your car buying experience a breeze. The atmosphere alone was so warm and welcoming that It didn't feel like I was at a car dealership. I purchased a 2016 Dodge Journey and I'm very happy with my purchase and will pass on my experience with friends and family. I'm proud to say that I'm officially a Hampstead family member for life.
E
Great experience. I have to call out Ginger, she was amazing! I didn't feel pressured in the slightest. I went to purchase a relatively inexpensive vehicle, and they did not try to push anything else on me! Joe got me into a great loan for that vehicle, and he even got it delivered it to my residence, as I am about 45 minutes away. I would recommend anyone to work with them.
C
I have made 3 separate visits here and each time I've had a great experience. It has a family oriented, small business atmosphere that makes it relaxed and welcoming. I finally decided on a car, and I couldn't be happier. It was easy and stress free from beginning to end. Thank you, Wyatt and everyone else on the team for your wonderful service.
D
It was the best Customer Service we ever had! Everyone was so very polite and courteous Extremely friendly and professional. The experience was Outstanding. My Mom and I are so happy we decided to do business with Hampstead Preowned! We really enjoyed our experience!! Special shout out to David and Joe for their professionalism and making us feel like part of the Hampstead PreOwned Family! 💕💕💕💕
This is awesome!!! Thank you for sharing your experience! Welcome to the HPO family!
C
We had a wonderful experience working with Wyatt and Mike for the purchase of our Honda Pilot. Wyatt was personable and an overall good guy. They gave us a fair trade in for our vehicle. We left feeling good, talked about our options, and called to confirm our purchase. Mike was great to work with and was very accommodating. The day of purchase was quick, despite how busy everyone was that evening. Jason made the financial paperwork quick and hassle-free.
i
Just bought a car from Hampstead Pre-owned last Saturday and I had the most amazing experience there! Danny was my salesperson and he did a great job at understanding my needs and price ranges and showed beautiful cars within my financial capabilities. He was upfront and honest about the ins and outs of the cars, very informative and answered all my questions in great detail! He focuses on building a personal connection with his customers before proceeding to do business with them which immediately makes the customer feel safe and comfortable. Their finance manager Jason was an absolute delight to talk to. He did an amazing job at explaining the different insurances I have access to and there was absolutely no feeling of getting scammed or cheated. I am a first time car owner and the Hampstead team truly made my trip worthwhile and memorable! 😊 10/10 will recommend to family and friends.
j
I was very happy with the customer service I received at Hampstead Pre-Owned, especially after being give the runaround by some other dealerships. John was very pleasant to work with and took his time to help me find a vehicle that was a good fit for me and break down the payment and fees for me up front so I knew exactly what I'd be paying for. Within a week of purchasing my vehicle, my mechanic informed me that transmission fluid was leaking from one of the seals. Although they were busy, the service team at Hampstead was able to squeeze me in and get the issue resolved the same day. I would love to give a full 5 stars, but such an issue should have been caught before the vehicle was sold. Regardless, they took care of it in a very professional manner. If they can step up their inspections to make sure that no further issues like that slip past them in the future this would be the perfect place to buy a used car. I love my Honda Fit and truly appreciate the Hampstead Pre-Owned team.
h
From the moment we arrived we were treated like they cared about us. It was the most pleasant car shopping experience I’ve ever had. No high pressure, it just felt like they wanted to help us find the right car. Lamont, the salesman , was knowledgeable and easy to deal with. The credit manager was very efficient and accommodating. I will definitely go there the next time I’m ready to buy a car, and do highly recommend them.
T
We had a wonderful experience working with the team at Hampstead Pre-Owned. One of the best dealerships I've been to. They were professional and had all of the answers to our questions. They were patient and attentive. We worked with Joe the salesman and it was a pleasure. He was knowledgeable and welcoming. Will recommend this dealership to anyone. Thank you again for making my boyfriend's first car buying experience a breeze!
T
I had an amazing experience with Hampstead Pre-Owned. My salesman, Sebastian Hardem took great care of me. He offered great advice and was very transparent with me! He had great patience with me, answered every single question, and made sure I was getting the best deal possible. The team at Hampstead kept their word and had the car ready 3 days! I highly recommend doing business with them and I would request you see Sebastian!
Thank you for sharing your great experience! We truly appreciate it!
N
All I can say is WYATT! Lol I found Hampstead when looking online and saw they had literally the best prices within a 50 mile radius of me so I made the drive up to test drive a few options. They have a ton of different cars to choose from and all of the cars are well-maintained and detailed to perfection. While waiting for documents on my end to move forward with the purchase, Wyatt was continuously communicative and did a great job of never making me feel pressured. After a week of waiting I finally got the car I had been wanting for a whole and at a great price. I highly recommend!
K
A really delightful experience. I had heard this place was a good, straight dealer and I needed a winter car, so I made an appointment this past Monday. When I arrived, I met a salesperson who wanted to understand my requirements and what I wanted to use the car for...it was a good discussion. The salesperson suggested I look at a particular car they had in stock. I had done some research and was familiar with this model; with one significant difference: The one they had in stock was a newer model than I had been looking for but was priced like the older ones I had looked at. I learned they had replaced two tires, wipers and changed the oil prior to putting it on the line. It was also professionally cleaned and "good to go". Of course, I decided to go with that one! The dealer experience was more like working with family than what I had learned to expect. Even the business office finance specialist patiently answered my questions and got me as good a deal on a finance rate as I would have if I'd taken hours on the phone. Lastly, when I mentioned my wife did not like to drive at night and asked if they could keep the car for me overnight, they offered to deliver it. I didn't really think they knew I lived almost an hour away, but they told me "no problem". They did deliver it, even put some gas in it for me! The gentlemen who delivered the car to my house were professional and friendly. If I find I want another car, I know exactly where to go. Thanks for all you do at Hampstead Pre-Owned!
K
This was my first time buying a car on my own and it was a good considering how crazy the used car market is right now. They were able to hold the vehicle for me while I traveled, very knowledgeable of the vehicle I purchased, everyone was very friendly and willing to help out to ensure a good car buying experience, and genuinely excited for me when I purchased the car. I wish they threw in some new windshield wipers because they were shot and maybe a tank of gas BUT it was still an all around good experience.
J
I've never been so happy to get a car from these guys. They really took care to see that I got a decent car at the best price possible. The salesman Sebastian Hardeman is the one you need to go to. He hooked me up with a full tank of gas and all weather floor mats when I purchased the car. For a 2018 Hyundai Elantra Limited I came out good.
B
Alan was great. Quick and prompt. Never felt pressured during my experience. This is the second time purchasing from Hampstead Preowned. The service and whole process was smooth and inviting. Thanks Again!
K
I brought my car about 3 months ago from this dealership. I wanted to wait to write my review to make sure I made the right purchase. I went to this dealership 3 times before making a purchase. The first time I went I almost left with a car that was not worth the price because the salesman made me feel rushed and like I had no other options. I then found another car on this lot, and when I went back John helped me out. John was so amazing in making sure I had a safe and reliable car to get me where I need to go. He communicated with me frequently, and did not make me feel rushed or unsure about my decision. After purchasing my car I had my mechanic check it out and he also confirmed that this was a good buy. Buying a used car can be so stressful because you want to make sure it is not a lemon. If you come here, make sure you go to john. His desk is right by the entrance so you will not miss him. As far as financing the car, I went with a credit union. Overall, I do not think this review would be this good if I had a different salesman.
B
This was a very enjoyable car-buying experience. CJ was great. He was knowledgeable and we never felt pressured. Enjoyed our conversations with him. Anthony gave us a good deal on the 2014 Corolla we were interested in. I highly recommend this dealership if you are in need of a quality used car at a reasonable price.
S
Great dealership with great people! Everyone here were incredibly friendly and I never felt like I was being pushed toward making a purchase I didn’t want to make like a lot of other car dealerships. They helped me find the car that suited me best and was well within my budget. Will definitely be going back when I or any of my family need a car.
C
Best car buying experience ever! Everyone was so kind and friendly and treated us like family. Wyatt was Jason were absolutely amazing and made my daughters first car buying experience so easy and stress-free. They were both very professional and had answers to all our questions. Thank you both for being so kind and understanding. She couldn't be happier with her new car and her experience.
J
I personally had a wonderful car shopping experience. Left in looking for one car, and left with a totally with a different one, because of the many options to choose from. Such a wonderful selection, and such great prices! The customer service was awesome as well, the entire environment is really a wonderful, and the lady who helped us, I believe her name was Angela, was such an awesome help. If I had to buy a new car weekly for some reason, I believe I would be here every time! Thank you guys for your help!
G
Scheduled the first oil change of my vehicle purchased a few months ago and out very quickly. The mechanic topped off all fluids, checked brakes, front end, transmission, and drivetrain. No issues found!
T
Great experience. Came in on a Saturday when it was super BUSY. But all staff were wonderful. Shout out to Alan for being the best salesman and for making magic happen. And to Jason for making the paperwork process so much better.
C
The staff was phenomenal and very accommodating. They made the car buying process less stressful and I left with the car that I wanted at an affordable price. They made sure I was happy when I left with my car, and even made promises to fix some minor issues with the car at no extra cost to me. I would recommend Hampstead Pre-Owned to everyone! Shout-out to Wes, Bill, and Jason for their phenomenal customer service.
A
I purchased a car at Hampstead with Danny as my salesman. He was very efficient and handled the sale with the utmost customer service and followup. He even went as far as driving to my house (an hour away) so that I could provide the title for my old vehicle. After the sale was completed, I had a minor issue that needed to be sorted out. Danny followed up the next day to see if things were resolved and assured me that the appropriate point of contact would be in touch. Excellent customer service is what this dealership lives by and they show it through actions not just words.
A
I normally am not a huge fan of dealerships. The experience I had here at Hampstead was the best one, thanks to Allen in sales and Justice the sales manager. They guided us through the process and there was no pressure. The car was delivered to my home in immaculate condition. Thank you to this car dealership for your honesty, taking pride in your work and for your outstanding customer service.
B
Everyone was professional. It was a fun environment on Saturday. They were doing a 70's theme. It was a great test drive and quality vehicle from a quality dealership. They do their own inspection on vehicles and fix them up top to bottom. Customer service is stellar. I would highly recommend buying a used vehicle from Hampstead pre-owned.
K
I had an amazing first experience purchasing my car here. Wyatt was a great salesman and helped me test drive the car and more. The whole process was easy getting my car and I was basically in and out in no time. I definitely recommend Hampstead Pre-Owned and I’ll definitely be doing business with them in the future!
K
I came in not too long ago looking for a car for my son. I had a very great experience working with Jason. He was very knowledgeable, making me feel comfortable with the car buying process. Especially in these financial hard times. I will definitely be returning when I'm ready for a new car
L
Hands down best car buying experience I’ve ever had. The staff was kind, easy to talk to, helpful and most importantly not pushy like many other car dealerships I’ve been to in the past. I really appreciated their dedication to helping me find which vehicle I felt most comfortable in. Because of that I was able to find a car in one day! I highly recommend visiting their lot when looking for a vehicle. Thank you Hampstead! Next time I need another vehicle I’ll be checking their lot first.
S
Purchased a 2015 car for my husband from Hampstead Pre-owned. They had a large selection of cars, all in very nice condition. The owner of the dealership was very nice and helpful along with our salesman Joe. Would recommend and will definitely be returning here whenever we need another car.
C
They are awesome and knowledgeable. The process was seamless and they have good quality cars. David Williams is an awesomely amazing Salesperson. He listened to what you are looking for and finds it for you. I wasn't a Santa Fe Gal but I love my Redz.
C
I had an amazing experience at Hampstead Pre-Owned! From my first interaction with Ginger by phone, I knew that they were committed to great customer service. Joe D. helped me find the right car and was never pushy. Very friendly, knowledgeable and trustworthy. By the time this was all done, he'd met a few of my family members who were also pleased with his service. Joanna was absolutely a pleasure to work as well. Very bubbly and sweet. People in car sales aren't always so nice but this team goes above and beyond!!!
R
This is a horrible time to be buying a car. Prices are up and inventory is hard to find. We kept coming back to the Hampstead Pre-Owned website because of their selection and prices - and they had one of our beloved Mazdas in stock! The process was relatively painless, especially since we came with financing in hand from my credit union. John was a great salesman and there was no pressure during the entire process. When I decide to retire my SUV, I certainly will return.
We are so thankful for you!! So happy to hear you had a wonderful experience! Welcome to the HPO family!
M
My family has bought a total of 4 cars from Hampstead Pre-Owned and I am definitely going to give them my business again next time we buy a car! The service there is amazing and the prices are the best around. They always do a wonderful job detailing the cars before we get them. Fish, the manager, has wonderful customer service and treats his repeat customers very generously. I recommend Hampstead Pre-owned to anyone who is looking to purchase a reliable, fair-priced used car! Thank you Fish!
S
Every time I visit Hampstead, I feel like a valued customer. Jason gives personal attention to whatever my concerns are and makes sure the issues are resolved. I would recommend Jason to anyone who is need of a new car. Overall this dealership provides above average customer service.
r
Great place Angelia Mike and Jason very friendly and easy to work with. The car had a few minor flaws that they fixed right away. Good car at a good price. Definitely recommend as the place you can trust to be fair and honest.
M
If you have to shop for a car right now, there’s no question Hampstead Preowned is your best option. Just days after a crash on 83 left my old car totaled, I was able to find a much better car for a reasonable price. They have the biggest inventory of all the surrounding Baltimore dealerships. The staff is friendly and easy to work with even if things are pretty busy. It’s worth the trip if you live farther out from Carroll County.
K
Had a wonderful experience buying my Chevy. Daniel Young was awesome!!!!! I can't say enough good things about him. Very friendly and absolutely made you feel like you were his most important customer. I'll definitely be telling family and friends to come to him.
E
I purchased my first car this past weekend here, and overall it was a good experience. After visiting multiple dealerships, I must say the customer service here is one of the best I’ve experienced during this journey. Joe, was very pleasant which made the buying process a good one.. Joanna was also super pleasant. Pros: 1. The staff in general were welcoming. 2. They have a variety of car options. 3.Warranty options Cons: 1. My car was not detailed 2. Tank was nearly on E 3. They charge extra fees (freight + reconstruction) 4. Price is 100% nonnegotiable Unfortunately, my car was not cleaned properly, or at all and with all the excitement of buying the car, I didn’t realize until after I left the lot. Once the sun started to set, it revealed just how dirty the mirrors and windows were and on my home I literally had to pull over and clean them because I could not see. After investigating further, it looked as it the car itself had not been cleaned. They did spray something in the car which lead me to believe it was but as I said, I truly was so excited I didn’t thoroughly check before leaving. I did however realize that the tank was way too close to E before leaving. I asked if they could add gas and they were very understanding and was able to fill my tank. I appreciate that. All in all, I would recommend this dealership. I do suggest taking a little time to check your vehicle before leaving.
c
i had the pleasure working with Danny & Jennifer. AMAZING PEOPLE. Danny did not give up on me one bit and made sure i walked out with the car i came to look at. Jennifer was amazing during my test drive, such a fun personality making it a fun experience. i will definitely be sending my friends/family here. if you want a car with a great salesman; these are the people to go to! 🙏🏼
N
We had a lovely and better experience buying our first car. The toyota dealer we had went to for the first time inquring was not a great experience. This dealer made up for it. Even though we came in on a super busy Saturday, it was a good car buying experience overall and we felt very welcomed right away. We are very pleased with the help of everyone, especially Wyatt, Daniel, Joe, and Kevin. We definitely recommend anyone to come here and we will visit again for our son when he buys a car for a future car buying experience!
K
I had a wonderful experience with Hampstead pre-owned! Despite how busy they were they were very professional and friendly and have fixed a few things on my car after the purchase free of charge!! I would highly recommend friends and family to visit when in the market for a new vehicle! Thanks for a great experience! 👍😊
B
They are definitely right about treating you like family. I was skeptical at first because I wanted my first car to be perfect, but David made sure he took care of everything, step-by-step, explained the entire process to me and breakdown, allowed me test drive three cars multiple times, and stayed about five hours past closing which was commendable. Fees were a little pricy and we challenged it, but the service was excellent, thanks to David!
R
Awesome like always! Anthony and his team are the best! Wes took great care of us and let us look through a plethora of vehicles until I found the perfect one! David in finance was the bomb fought for a great rate for us and walked us through the whole process! Highly recommend coming here!
J
SOMEONE GOT GREEDY - I recently found a vehicle for my daughter on their website. I had purchased a vehicle from previously. (Loyal customer returns..right??). The 11 year old vehicle was over-priced, but we were willing to fork over the advertised price plus fees. I asked the salesman for the "out-the-door price." I noticed that the dealer has added a $500 "Certification" fee, something I did not pay just 9 months ago in our previous purchase from this dealer. I questioned this additional fee and tried to negotiate it off the price. Well, I was given $100 credit for being a return customer..and scolded by the saleman that , "All fees are non-negotiable." We were then told that the advertised fee ONLY applied to customers who use their financing. Another $500.00 fee was tacked on. In addition to the other fees, we were looking at over $2000.00 in fees for a 11 year old over-priced Toyota. We walked out of that dealership NEVER to return. Buyer beware!!
R
Just purchased my first vehicle from a dealership and couldn't have had a better experience! Lamont was awesome! Everyone was great, they make you feel like family! I'm so happy with my new Honda CR-V! Thank you Hampstead Pre-owned!
S
I appreciated the customer service I received while purchasing my new car. Also, when I returned to pick up my tags, JASON made me a priority and and the perks were better than some luxury new car dealerships. It’s important to feel like you are VIP and Jason did that. I will always refer new clients to Hampstead.
A
Wyatt was amazing and got me such an awesome deal. He even had to deal with my tough dad and he powered through it lol. 10/10 would recommend him. This place is where to go. Look at this beauty😍
C
My son and I had a great experience buying his first car from Wyatt. He was friendly, knowledgeable and thorough during the whole car buying process. David, in finance, made the paperwork process quick and easy. I would highly recommend this dealership!
D
I literally stumbled upon Hampstead Pre-Owned in Hampstead, MD online, while looking for a Honda Pilot. Jennifer, Angela and Brooke were fabulous in walking this first time car buyer, through a myriad of car questions and the credit approval process. The next step was to schedule a test drive, but I had no transportation! Hampstead sent Juan, who was wonderful, to pick us up at our home in Pa (a 1 ½ hour drive)!! When we arrived at Hampstead, we met Wyatt Adams, our incredible salesman. He was knowledgeable, answered all our questions (there were many), resolved some minor concerns, and even arranged a second car key with the Parts Dept. Next we met with Jason, who with patient efficiency sped us through the paperwork necessary to finalize the sale. We are beyond pleased with our new car and the outstanding customer service at Hampstead Pre-Owned! Don’t deny yourself this remarkable car buying experience!
W
Lamont is a gifted and knowledgeable salesperson. The dealership website is the best I have ever experienced. The selection was great and the quality of the vehicles offered and the pricing was outstanding. The staff, Jennifer, Michael and Jason were excellent. Best experience ever with a car dealership.
G
Fees galore!! I drove an hour and spent about 2.5 hours looking at cars for my 16 year old daughter here in early December. The salesperson was great and told me that since i was a cash buyer, all i would be responsible for was the cost of the car. Tax, title, and the rest would be handled when i registered the car in Pa. When I decided on a vehicle, the price i was given was over $1300 more than the sticker price. It included a $500 “contract fee,” a $500 “certification fee,” plus a few hundred more in other fees. When the sales manager came out, he tried explaining these bogus fees, but why do you need a contract fee on a cash transaction? And what am i certifying for $500? These are all bogus fees meant to line the dealerships pocket. They advertise for one price online and on apps to make it seem like its a “great deal” and then pull this when you show up. Avoid this dealership and don’t waste your time.
u
After trying to buy a car through private sale, we decided to tryout Hampstead Pre-owned and we could not be happier. Ginger, our salesperson, was so patient and knowledgeable. Even when we thought we were looking for a Honda or a Toyota, she introduced us to a Mazda that we fell in love with. After we took it home, a couple of little things came up and Douglas from the service department was there to make sure we were properly taken care of. He has restored my faith in car dealerships!!!! In 2 years when our oldest is ready to purchase a vehicle, we know where to send him. Thank you so much Ginger and Douglas for a positive and pleasant car buying experience.
M
These guys were awesome! We bought a beautiful 2013 Honda Pilot. It runs great. Super friendly staff, they make sure you get your dreamed car. Highly recomend this dealership if you want to get a durable and a solid vehicle.
G
CJ was a great salesman. There was no pressure for us to buy a car. He was personable and pleasant and truly helpful and basically just a really nice guy. This dealership seemed to have a great selection of vehicles available. We found the right car at the right price.
C
This is not your typical car dealership with the salesmen who is waiting out your vehicle when you arrive. Everyone was very laid back and friendly. Ginger, Mike and CJ and Jason made the sale quick, easy and hassle free. Can’t thank them enough for making this the best car buying experience ever!!!
R
I had a great experience both trading in my car and purchasing a 2016 Honda CRV. They valued my trade-in at a great price without having to hassle over it. I was able to look at, test drive, and go through the purchasing process within a few hours. All the staff were professional and made sure everything went smoothly. I highly recommend if you are looking to sell or trade in your vehicle to go to Hampstead Pre-Owned.
S
Definitely the easiest car buying experience I’ve ever had! We found my son the perfect car! Wyatt was fabulous and we will be back in a few months for one of my other kids!!! I highly recommend Hampstead Pre-Owned!!
G
We drove an hour to find Hampstead from Silver Spring and will be driving home in what looks like a new Camry! It was worth the drive. They beat the financing rate of my long time bank by a full percent!! Everyone here has been friendly and I highly recommend Hampstead and CJ!!
S
One of the best customer service experiences I’ve had by far! Working with your staff remotely going through Ginger and then Tiffany by phone was an absolute pleasure. They set me up with Joe D for the most relaxed and easy sales experience I’ve ever had. They truly treated me like family!
K
Wonderful car buying experience. The entire staff is friendly and knowledgeable. Ginger, Lamont, Jason and the staff that got our car ready were all fantastic! We will definitely be buying all our vehicles from Hampstead Pre-Owned. Highly recommend.
l
I was really pleased with my experience with Hampstead Pre-Owned. My salesman Danny was very knowledgeable and personable. He is a real people's person. He relates to the customers well. The GM, Nemo, was extremely attentive to my concerns and responsive to my request. He even made sure to address issues that would have altered my decision by personally giving me his word that if any issues came up with my vehicle he would make sure it was addressed. That's how much he stands by his cars! Ginger, my salesman supervisor, was engaging and seemed genuinely concerned that I was handle with care. Jason was the financial person who finalized our deal. He was careful to make sure that I was protected as a customer. That I understood every detail as I was signing all the documents. He made sure I was protected, in his words, " from the Rooter to the Tooter"!! Lastly Brian so graciously assisted me with my tags and making sure that they were properly installed. This was a great team of people to work with!
D
I purchased a used Corolla for my kids first car this winter. A friend recommended I look at buying from this dealer. He went with me as a former mechanic to make sure the car I purchased was sound. Overall the experience was ok. I would have given them 3-stars because the majority of my experience wasn’t all that great. It came down to communication. I had to follow up ever step of the way to buy the car. It wasn’t until I complained that I got the white glove experience. I didn’t have much of an experience with one particular staff member either. The sales guy “assigned” to us was ok but not attentive to our needs. I basically bought a car from here because of my buddy who knows cars. I am hoping I made a good decision. It would have been nice to get some newer floor mats too. The ones that came with the car look original and yet the rest of the car was cleaned up and mostly new paint. The management got involved at the end to get my transaction moving and I was happy with the final service. They were busy - I get it. Yet that means they need to work on improving systems. The man who delivered my car was actually the best. Two thumbs up!
A
i got my first car a couple days ago from here and had an amazing experience! everyone was extremely friendly and had such amazing attitudes and we got the paperwork done soso fast, we were all done within an hour of picking the car! highly recommend finding a car here :)
M
Had a pretty great experience with trading in my vehicle and getting another one. CJ and Jo took their time to go over all the details with me and made the process much easier. They’re professional, friendly and easily make you feel like family! Would definitely recommend them 10/10
S
Scouring the internet for vehicles I came across this random dealership in Maryland (I'm coming from PA). I ended up reserving a vehicle to hold till I was able to get there over a weekend. My buddy and I headed down on a Saturday. Driving up I wasn't expecting anything special, but pulling up this place was 'hopping'. I was surprised to see so many people buying cars in one place. I had been speaking with Jennifer to start this process and she was an absolute delight and very helpful. When on site, I was greeted by the sales rep, Wyatt. This guy was the absolute man for this whole process. I ended up going back and forth between two cars. Super helpful, super knowledgeable. And since I wasn't able to take the car home the same day, he took the time to drive the car back to my house all the way in PA for me that following Monday. I couldn't believe it. So helpful for me. I did end up going back for an exchange (you have 7 days to do an exchange) and was greeted by the assistant GM, a miss Ginger. With Wyatt off that day, she came on the test drive with me and she was absolutely wonderful. Mike the GM also hooked it up with making sure I was completely satisfied with my final choice. All in all, this place makes you immediately feel like you're buying a car from people you've known for years even though you've just met. You instantly feel like family. I have no complaints whatsoever. I would 1000% recommend coming here.
K
We were very happy with our experience! Not only were they very communicative, but they were very smooth with process. We were in and out faster than any place I have ever been. This was, hands down, the most pleasant car buying experience!
A
It was my first time visiting hampstead preowned and it is the only place I will be buying a car now. They have amazing service and wonderful mom and pop personality in the shop. Highly recommend if you’re looking for a great car and great service! Lamont, our salesman, helped us find a great car!
B
I was shopping for a safe and reasonably priced car for my daughter who is about to get her license. After looking at several dealers I found Hampstead Preowned. Hampstead has a great selection, and all their cars were clean and ready to be 'taken home'. Most would expect this, but I found out many other dealers do not prep their cars as well as Hampstead does. While the staff was incredibly busy, they quickly saw and were very friendly. We drove several cars. Angela helped us find the cars, she was very detailed and helped us find several cars that fit our taste and budget. Jennifer was our test-drive partner and she was a blast to have along for the ride. CJ ultimately helped us through the sales process once we had found a great car. Everyone was incredibly friendly; the prices were reasonable, and the selection was great. I would highly recommend anyone in the market for a used car to check out Hampstead Preowned!
E
Incredible experience for my Daughter. CJ took his time showing her cars and listening to her ideas of what she wanted. Jason worked an amazing offer to allow her to live her dream that night! What a great experience for a first time buyer. It made me want to buy again! Ginger we appreciate you too! A quick follow up for pre approval gets you in the door! The team really made our family feel welcomed. Thank you again.
M
I had an awesome experience. With the help from Jennifer and Lamont I was able to buy the car I wanted. I’m so excited about my car and glad I found Hampstead Preowned. They made my experience easy.
G
I would highly recommend this team to anyone looking for a vehicle! I had some very horrific experiences just a week or so prior to finding Hampstead Preowned, so bad that I was about to give up. They totally hooked me up, listened to everything I wanted. Went with the finance company that I wanted to go with and didn’t try to persuade me into any additional lenders. They made it happen for me, down to the exact down payment I wanted. I couldn’t be happier to FINALLY be in an SUV. The Highlander that I purchased from them is in excellent condition and rides so smooth. I can’t think of a single negative thing to say. Everyone is great and so welcoming. I’ll definitely be back in the future.
A
My salesman Daniel did a great job helping me pick out my new car. He made sure that the car met my needs. They gave me a fair amount for my trade, and walked me through the finances. I will definitely be back when I need something else
M
I live in Northern Virginia and was having a hard time finding something locally. I came across Hampstead Pre-Owned and saw a bunch of positive reviews. From the moment I called to schedule a test drive to when my wife and I drove out the lot with a new car, we were helped with every step of the process. Everyone was very friendly, professional, and my wife and I could tell they wanted it to be a comfortable experience for everyone. Jennifer, whom I only spoke to over the phone, was very friendly. It should have taken us an hour and a half to drive from Northern Virginia to Hampstead, but of course there was traffic. Jennifer made sure we were still able to do our test drive despite being an hour late. Ginger said she doesn't usually do test drives, but took the time to go out on one with me and my wife. She never rushed or pressured us as we took our time inspecting the car before the test drive. On the drive, she was very personable and we even traded dog stories! After the drive, she provided clear explanations of the various costs before handing us over to Joe to talk about financing. Joe was super helpful, funny, and made sure we understood what was on each page and what each number meant. He even caught a couple mistakes which he immediately fixed to make sure everything went through properly! After signing the dotted line, we rang the bell (do it for Ginger!) and drove off into the sunset. Literally! Due to the traffic, we arrived a half hour before they closed and the whole process took about a couple hours. Everyone was still friendly, helpful, and didn't rush us despite being long past closing time. It's been a week now and I noticed a couple lights were out along with one of the wiper blades starting to come off. Doug with their service department said I could bring it in and they would replace everything. Just as I was about to start the long drive, Doug calls me back to tell me they have a partnership with Advance Auto Parts and I could just pick up the parts nearby! Instead of making a 3 hour round trip, I only had to drive a few minutes! Thanks to Doug for providing an alternative! Overall, the whole experience was great and my car is working just fine. I would highly recommend Hampstead Pre-Owned!
M
Extremely attentive customer service, and friendly people to work with. They are extremely transparent and will help you with ANYTHING either before or after you buy a car. My sales person Ginger was a great person.
N
Purchased a 2016 kia optima through Hampstead Pre-owned. Wyatt was my car salesman and he was great! Anything that I was iffy about regarding the car, they took care of it straight away within their service area. They definitely make sure you are beyond pleased with the purchase of your vehicle. If you can, ask for Wyatt, he will make sure all your needs are taken care of!
D
Salesman CJ and General Manager Mike were great!-- Very personable and helpful. This this is the 3rd used car we have bought at Hampstead. The used cars we have purchased there previously have run great and have served us well, which is why we keep going back!
C
This was my first time purchasing a car from a dealership and I absolutely loved it. My boyfriend and I drove all the way from Baltimore to this dealership and on the drive we were contemplating turning around cause we found ourselves in the middle of no where. But I’m glad we didn’t. Danny, CJ, Nemo and the others made me feel right at home. They were so friendly, honest and understanding. Also after I bought my car I got to ring the bell and get my picture taken. Overall was a very unique and welcoming experience. I’d highly recommend this place to anyone looking for great priced pre owned cars!!
J
I had a very good experience with Hampstead pre owned. I found a vehicle my family was looking for and I was able to check it out first thing when I arrived. The staff was very pleasant to work with, everyone was nice and very informative during the entire process. I would definitely recommend Hampstead pre owned to anyone in the market for a vehicle!
J
Thank you to everyone that I interacted with today! My salesman, CJ, was amazing. Very personable and willing to help! Jason in finance was amazing. Anthony went through hoops to help and the ladies in the showroom, Angela and Jennifer, we’re so friendly! I couldn’t be more thankful!
r
Daniel My sales manager went out of his way to make sure I had a great experience. He called, texted and kept in touch with me which was awesome through the whole deal and he even went out of his way to deliver my vehicle. Thank you so much Daniel Young. You are awesome.
C
This was the easiest deal ship I have worked with. I was in and out within 2 hours. Ask for Westley he is the best! He really goes above and beyond for his customers and tries to help as much as possible m. Great customer service and overall great experience!
M
It was a awesome experience. Everyone was pleasant and they went above and beyond to help me. Great experience. If you are looking for a car this is the place. The price is what I was looking for. I did not go above my means. Payment is great. Thanks to everyone at Hampstead Pre-Owned.
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FAQs
1. What Is the Contact Information of Hampstead Pre-Owned?
You can call Hampstead Pre-Owned via +1 410-239-8765. You can access our online loan marketplace to submit your loan application as well.3. What Loan Services Can I Get From Hampstead Pre-Owned?
Hampstead Pre-Owned provides all sorts of loan services, including: '- Notary signing services Notarizations of Real Estate Loans
- Wills
- Deeds of Trust
- Power of Attorney General Notary needs.
5. Is Hampstead Pre-Owned An Agency Or A Lender?
Hampstead Pre-Owned is a Used car dealer that accepts all kinds of loan requests including installment loans online. In addition, iPaydayLoans, as an online loan marketplace, can connect our customers with our online partner lenders to get dependable loan services.
2. What Is the Location Information of Hampstead Pre-Owned?
Hampstead Pre-Owned is located at 1111 S Main St, Hampstead, MD 21074, United States. You can look for their store address on the map software and pay them a visit right now.4. How Can I Apply For A Loan At Hampstead Pre-Owned?
You can submit your loan request on their website. If you need addition financial assistance, you can always visit iPaydayLoans to explore more options.6. What Will Happen If I Am Not Able To Perform Repayment On My Loan?
Please contact your lender if you have trouble repaying your loans. Your lender may adjust the loan plan for you to cope with your current financial status. Click here to learn more information if, for example, you defaulted on your online title loan services.7. Can I Get Loans With Unpleasant Credit Background from Hampstead Pre-Owned?
Yes, it is possible to apply for loan without bad credit such as online personal loan services from them. You can contact the loan service providers for detailed information regarding loan requirements. You can also check out our website to get instant loan offers with friendly requirements.