Hamer Honda Reseda Blvd, Reseda

We went in for a car purchase and Adam helped us out. This was the best car buying experience yet! Adam was great, not pushy and was so respectful and helpful and made our new Accord purchase a breeze! The prices are great and the customer service was exceptional. Andrea in finance was also amazing and a sweetheart, she made us feel like family. This is the place we will go to again when we are ready for a new purchase. I highly recommend Hamer Honda.

I had a fantastic experience at this Honda location and it was thanks to Vincent Benner! He went above and beyond to help me take care of my car and did it in such a professional manner! He was caring, extremely helpful, knowledgeable, and efficient! He communicated very well and solved the problem ASAP! Previously, when I went to this Honda location, I did not feel like I got the best service. But this time, because of Vincent, I will definitely be coming back! Thank you so much Vincent, if I could give more stars for his performance, I would!

Everyone at Hamer Honda was PHENOMENAL to work with - I couldn’t have had a better experience! It is clear Hamer Honda truly values their customers - they were honest, fair and forthcoming with what they could and couldn’t do. I never felt pressured. I really couldn’t be more pleased with my purchase! Thank you so very much for all of your help - I very much appreciate everything you did to help me, and will be singing your praises to anyone who will listen! :-)

This place is the best place where I have bought a car. The staff is friendly and trustworthy. They help you to achieve your dream. Nothing is ever impossible if you achieve your favorite phrase with determination and perseverance. So personally go and apply. They always find a solution and The cars have top brands and if you can't find them among Toyota, Nissan, BMW, and much more, try to make your dream come true.

I started with Junior in sales. He tried working with me and what I wanted. We thought we had a deal but there was some misunderstanding. I had to leave without my Accord Hybrid. Called me the next day, and we worked some numbers, coming to an agreement. German and Ramiro Sales Managers, worked with me in closing the deal . Going into finance, Andrea made things easy and let me digest everything, in my time and way. Even Jacob the GM of the dealership called me to make sure I was satisfied, he himself cleared up a few things for me. Go see Hamer if you need a car. Ask for Junior, tellem Rodger sent you 😉!!

Went in to investigate a new car lease. Honestly didn't spend a lot of time there. But unlike many places they had some inventory. And also a great selection of used cars. Sales pple were polite, helpful, not pushy. If I end up choosing a Honda, I'll go back there for sure

Bought my first Honda Civic here and it was a nice experience! Amauri was patient and explained everything pretty well, he even drove all the way to LA to pick up my trade in and drove it back to the dealership.

I made an appointment to look at a 2022 Civic. At the time, their website said there were at least a dozen in stock. Since the car market is crazy right now, I understand that stock is limited and whatever comes in will be sold fast. It is frustrating but what can you do. I called several times to verify the availability and even asked to have a car put on hold. I was told they DID have Civics in stock and the specific vehicle I wanted would be put on hold for me. When I arrived, I was passed around by THREE different salespeople and eventually, I was told there was no stock and the manager immediately wanted me to sign a pre-contract for a car that was still in-transit. Like I said earlier, I do understand the car market is crazy and new models are going fast, but I would appreciate it if people were honest and didn't waste my time. Took my business to a different dealership and got the vehicle I wanted that same day.

Ian was really personable and helpful through the process. Uli in Finance was very helpful during the deal. Highly recommend buying a car from the Hamer Team in Reseda.

My experience at Hamer Honda was horrible .I purchased a certificated pre-own car on 03/30/2022 of course they always helps to have financing but when I request to cancel my extended service warranty before 30 days of my refund cancelation date the finance manager write the wrong dealer name Hamer Toyota On my service cancellation form .My consumer Rights to cancel my extra service warranty . I was visited 3rd time for this cancellation purposes ,Sales person was unprofessional he don’t give me the Buyer's Order or bill of sales yet.

I was very happy with the service I got from Fati, Sabrina, and Uli. They were very nice, very accommodating, very kind. It’s my second time purchasing a car with Hamer Honda and I highly recommend them! :)

It was nice working with Emad. He help me with good deal on Honda CR-V E-xl hybrid. He help me out untill everything done in very nice way. I recommend Hamer Honda and Emad as sales representative.

Had a great experience at Hammer Honda would recommend to anyone if you’re looking for a great car and great quality service junior is the man.

Let me begin by saying the only reason I gave Hamer Honda five stars is because there isn't a ten star rating available! I went to Hamer Honda because I had just landed a new job and when I say new I mean I started my new job earlier in the same week and needed a car because I live in Granada Hills, CA and my job is in Torrance. I saw a used Toyota X-terra (online) that was selling for $4,995 and since I only had $500 cash I thought I would use it as a 10% down payment. So I called them up and spoke with Cody who told me the X-terra was still available. I told him I would be there in an hour. But, I didn't make it there that night and by the time I showed up the X-terra had been sold. But, Cody, asked me if I had time to hang out for a little while to see what he could do for me and told me to go ahead and look around to see what I liked... Which was every car they had in stock! But, none of the cars I saw were in "my price range" and knowing my credit was so far from even being able to be described as "fair" because I didn't even HAVE a credit score, made me feel as if I was wasting not only my time but Cody's too. So I explained the sad truth to him telling him about not even having a FICO credit score and having worked at my current job for less than one week... I was pretty sure the entire experience would equate to an exercise in futility before it was over. And, it wasn't until Cody came back from meeting with his finance manager and took me out to a line of beautiful brand new 2019 Hondas and asked me "if I can get you into this 2019 Civic with same type of autonomous drive features that TESLA offers.. would that interest you?" that I began to believe that I might have actually found a solution to my monster commute and non-existent credit situation. So "interest me?" It sure would.. is what I thought... as Cody went onto explain that these were the ultimate commuter cars and would make my daily commute from Granada Hills to Torrance a pleasure cruise. And I knew he was right. But I was just as sure that my credit would preclude anything of the sort from ever becoming a reality. However to make a long story a short story with a happy ending, I'm now on the road to rebuilding my credit with the financing Cody and his Credit Manager were somehow miraculously able to arrange through Honda Financial Services! The moral of the story is that if the staff at Hamer Honda were able to get ME into a brand new 2019 Honda Civic they can do it for you too! So, next time you're in the market for a new ride don't forget to go see the super friendly and accommodating staff at HAMER HONDA IN RESEDA and drive home HAPPY like I did! Check out the photos of my new ride... And I will see you on the road! Beep beep! Lol! Go to Hamer Honda in Reseda, and ask for Cody for an awesome car shopping experience and dream ride like mine. My thanks to Cody! And the rest of the staff at Hamer Honda in Reseda, CA. Their commercials don't lie... They REALLY ARE "The helpful Honda people!".

It is the oldest Honda dealership in the valley. It is run very efficiently with lots and lots of experienced people on every level. We got there early in the morning. It was was quiet they had a lot of new stock just in. We worked to get the best price and was very happy with our deal. With all the big vending machine car sales places up everywhere… I wanted to make sure to support one of our local businesses. I would highly recommend this dealership.

I just leased a 2018 Honda Civic from Hammer with Frank. He has been with the team more than 27 years. He is really professional, experienced nice and easy to get along with. I didn't feel pressured or uncomfortable with his advice. I told him exactly what I wanted abd he helped me according to my needs and not by commission. The finance department was also professional and easy going. I highly recommend people who want a non hassle experience to ask for Frank.

I went to all other honda dealers but only Mr. Lee Moss @Hamer Honda helped me with my vibrating intercooler. Thank you Lee for being so nice and accommodating! You’re the best! I will refer this shop to everyone i know! -Jayson Perez

I went here to purchase a new car. The service from start to finish was spectacular. Ian was amazing, answered all of my questions, and was a good sport getting keys to all the cars I wanted to check out. He was amazing when I thought I lost my driver's license and helped me search for it. It was fun to hit the gong when I walked out with my new car. Thanks German and team!

I had the best experience at Hamer Honda I was treated like family by their amazing staff. From the sales manager Hossam to the finance manager Uli and of course our amazing sales rep Fati. She was the key to us getting the vehicle we were looking for. Fati was patient with me and my family and was very helpful. Big thanks to all the staff!!!

John was AMAZING!!!! Very nice and very professional. I would so recommend anyone to come to this dealer. They all are super nice and friendly.

Ulli was great helping us with our gap. Funny too. Junior helped us out a lot and was very friendly and humble. Made sure we got what we wanted.

The Dealership is bit small when compared to other Honda dealers but they have good deals when it comes to service. The best package they offer is "Advantage Care" which includes 3 consecutive Synthetic Engine oil+Filter+Tire rotation for $129.95 Even with an appointment, the wait time for this service goes upto 2hrs but it is worth it considering the price. They follow-up and keep you notified of any upcoming scheduled Maintenance. I had purchased one such service(when it was a different Honda dealership prior to Hamer) and then moved to another state. I came back to California recently and they still honored one of my pending services. Staff is super friendly. They have hired some new staff in Service like Kevin who are super helpful, knowledgeable and seem interested in delivering the best customer service. TIP: You gotta be a bit Careful as some Service guys might scare you if you don't know basic items in your Car. Once they told me my Windshield washer fluid has got Coolant mixed somehow and they need to flush it out and would charge $250+ Since I knew that cannot be true as I added Bug repellent Windshield fluid instead of regular Water whose color might confuse someone with a Coolant.

honestly they treated me very well, super friendly. and I left happy with my new car 0 miles

Sometimes, when you've been a customer of a business for years, it's common to become disillusioned. Especially when you've transacted several deals over the years. Well, I am here to tell you that, when it comes to transacting business with the professionals at HAMER HONDA of Reseda, California, it started out great and only gets better every time I've had the pleasure of working with these folks. And, I don't get treated right because I have a lot of money or even a good credit score. As a matter of fact, over the three times I've chosen Hamer Honda as the dealer I would make my lease or purchase from, my credit score has never been over the 500 range! Yet, every time I have set foot on the lot, whether it be to service my car or purchase a new car, the caring staff at Hamer Honda has made me feel like family. And that's a feeling you don't get everyday... even when you ARE dealing with family. Do you want to get treated right in every aspect of your next lease or purchase and leave the dealership driving a top shelf, quality ride with the backing of a giant in the industry like Honda? Then, take my advice and go see the outstanding professionals at Hamer Honda of Reseda. You have my personal guarantee that you will leave happy each and every time you do! Thank you Hamer Honda for another experience in excellence.... like always! You guys are the absolute BEST THERE IS!

The dealership received my car after more than a month of repairs by another auto body shop, to do official checks on the cars systems. And they took over two weeks to check and approve the clarity. I’m not rating the job they did but the absolute apathy at which I received hollow updates by them and no real Commitment to a plausible timeline left me stranded for nearly two months without a car. The auto body shop that actually did the repairs were wonderful and communicated often and consistently were transparent with me. But this dealership more or less just let the car sit there for weeks without any urgency to Getting it back To its owner.

Buying a car can be an ordeal but not at Hamer Honda. The process of buying my new Honda Sport Hatchback from John and company was quite enjoyable -- which is saying something. Every aspect of the car and lease was thoroughly explained. I obtained a reasonable interest rate after a little bargaining. I wound up buying an extended warranty but since I keep cars forever, I felt it was a good investment. So all in all, I'm very happy with my purchase.

I went in for an oil change and walked out with other issues my car never had before I brought it in. Last week I went in as a scheduled appointment which was a 2 hour and 45 min wait but that’s besides the point. After my appointment as I was driving back home, I started hearing very loud sounds coming from underneath my car. Keep in mind I never had those sounds before… so then when I get home and kneel down to take a look underneath my car, I noticed my engine guard plate was bent. It’s obvious that it was purposely bent in a way where if I drive over any little thing, it will scrap and make those loud sounds. I immediately tried calling my service advisor (Jose) to let him know my issue but he never responded back to my calls and I even left my name and number down to the other advisors so they could pass it down to Jose. Never heard back from him. A joke! My next step was reaching out the the general manager (Jacob). Jacob was unfortunately out of town and could not do anything so he then had Mr. John Pill (a new service manager) handle my car situation. I explained to him my situation and never once heard back from him. I will not be returning back to this location. I am a loyal Honda customer. I only get all my car work done at Honda so this is very unfortunate that Honda would mess around with my car. Beware with your cars, those mechanics are something else along with their customer service.

Abrahim (sorry if I misspelled your name!) was AMAZING. Straight to the point, showed me all my options, test drive was smooth and financing was a breeze. I wasn’t satisfied with my overall payment and he made sure I left happy and with a beautiful new car. 10/10 service! The manager was also very helpful. The finance team was great as well! Shout out to you guys! Definitely coming back and highly recommend 😊

I had a very positive experience at Hamer Honda. My salesperson Anna and finance manager Elie were professional, courteous, and very easy to do business with. The dealership is located conveniently in the center of the West San Fernando Valley. I highly recommend Hamer Honda to anyone looking for the next vehicle.

Hamer Honda is fantastic! Ibrahim took care of us with our new lease and Andrea made the signing perfect. We have done business with Hamer for 2 vehicles now, and we will go back in the future! The service dept is also very good. Check them out!

I could not imagine a more smooth and easy car leasing experience. Fatima showed us around and explained everything perfectly! Andrea took care of all of the finances and also explained every detail! And Jacob was unbelievably accommodating throughout the process! Thank you for making this such a simple process!!

We had the best experience at Honda today with Ricardo & Josh T. They helped us trade in my Honda Civic 2018 for a brand new 2021 Honda Civic Hatchback. I appreciate all they did for us today and making our day enjoyable. It was an unforgettable experience. They will help with getting you the best deal with no regrets.

Worst experience ever !! We have been costumers at this dealer for a very long time we have bought different cars here and send more costumers. A guy named Frank is a really nice person and helpful. We came to day to see if could purchase another vehicle and the “sales manager”came over to help us, as soon as we said what we were looking in to paying he literally rejected service he kept saying he couldn’t work any numbers . It just seemed he didn’t want to sell or help us at all so we decided to walk to the front desk and ask for someone else to help us and when we called on him he started trowing feasts at my husband and knocked over things to us and kept saying he wanted to fight my husband outside and all this happen in front om my 7 year old daughter. She was scared and shaking to se this man more than 5 ppl were holding him. It was a very scary experience and the worst part is that all the people from the dealer didn’t care or stepped up to help us in any way. The name of this person that attacked us is Rodrigo . If you ever come here ask gor someone else to help you but this guy.

Amazing staff! Walked in expecting the typical "i work off commission so you're going to buy a car" attitude. Ended up walking out leasing a car and could not be happier with how much they worked with me. If i could give this 10 more stars then i would.

I have never been so disappointed with the level of service and experience I have received as I have at this Hamer Honda dealership location. This location has changed over the years. It Started off with inquiring about a car. When I sat down with the sales rep. We started talking numbers and it turns out that it was way overpriced and had too many add ons that I didn’t want. Then the sales rep had a female sales manager come over to talk me about the pricing and started being sales aggressive. I asked about the $500 Honda graduate discount Honda offers and she lied to me about only applying to bachelors and masters graduates or soon to be graduates and not associates graduates, when the Honda website offer extends to all three degrees. The next day I paid another visit because online pricing gave me a reasonable offer and my degree would work with other offers. The online offer was ignored and the add ons were back. I negotiated with the sales rep and presented my college transcripts because online it said it was a valid form of proof for Honda. After hours of being there negotiating the General manager raised his voice at me via phone in the finance room about how I cost him money for making his staff stay there after hours and that if I don’t like the deal they offered to leave and never come back. I felt pressured and a little uncomfortable so I signed the contract and left with the car that night. Monday they informed me that I did not qualify for the Honda graduate discount of $500 and I would need to return to the dealership to sign a new contract. They informed me that monthly payment might go up due to this. At this point I was over this negative experience and I just wanted to return the car. When I arrived yet again they used scare tactics to try and get me to keep the car such as you won’t be able to lease with Honda again for 3 months. I found this to be interesting as my credit was already ran with inquiries and valid for a period of time. Also having positive credit standing and history with Honda as this would be my 3rd lease as a loyal Honda customer. I declined everything and returned the car because this Hammer Honda Dealership location lacks transparency, honesty, customer service, and try’s to deceive and take advantage of consumers with their sales aggressive tactics. Avoid at all costs Hamer Honda dealership and do your research to support you before leasing or buying. Knowledge is power and no one deserves to be taken advantage of.

Amaury seller is the best he help me a lot I'm hundred 💯 % satisfied with the service for the Honda hamer thanks very much I'm appreciate👍

We received good information about the car and Fati and Ramiro were very polite with us answering all our questions.

Lee was wonderful! Excellent service. Very friendly.

At first I felt sort of anxious with all the back and forth at this place. But, Ricardo was amazing. He was very kind, attentive, and caring to our situation. He worked hard to make us feel comfortable and get the best deal. My husband and I are excited to have the newest car we have ever had in our lives. It’s a blessing to have something so reliable, comfortable, and safe for us to drive in.

I’ve left several messages for your service manager John and I have not received a call back since Dec 26th.. regarding my 2017 Nissan Pathfinder your guys sold me a car with previous owner negligence

I had a great experience at Hamer Honda. They actually go above and beyond for their clients, and do everything they can to get you approved. Unlike other car dealerships that turn you away if you don’t have a proficient credit score, Hamer Honda did not turn me away and made it possible for me to drive home with a brand new car. Monthly payments are reasonable and overall I am very pleased with my purchase. Lory, assisted me & I highly recommend her if anyone is looking to purchase a car. Thanks again, Hamer Honda & Lory!

I absolutely loved my experience at hamer honda, this was my first time buying a car and they made it an easy experience. Andrea was the sales person to help me and she was amazing and made me happy with my choice and went above and beyond to make sure I left with what I wanted! It didn’t stop their the finance gentleman that helped me named Uli was just as courteous! If you want to get a car go to Hamer Honda !

Started off with a bad experience with a short elderly lady, not sure what her name was but had short hair. She was very rude. Luckily my experience changed when I got Anna, such a sweetheart and cares for the customers, did everything she could to get me the best deal. Definitely check out Hamer and go with Anna, thank you!

Thank you to the people that work at hamer honda they helped me and my family get a great deal on a great car. Always super helpful and super friendly.

Was sold a car with a misaligned fuel door. After 2 years, that fuel door now does not shut properly and has fully broken from normal use. Dropping off the car at service asking them to look at that while also having 2 recalls done. The recalls were done, but nothing about the fuel door was fixed or even commented on. Should still be under warranty but now the online scheduling system is not working and I am not bothering to wait an hour on the phone to talk to someone. Ive been driving and purchasing Hondas since 2005. This is my last one after this debacle

Had a great experience buying my first car here! Everyone was friendly and super helpful! Definitely recommend coming here!

I talked to someone named moe about a car i was interested in we set up a appointment for Saturday (it was Thursday) because i live 6 hours away. he told me to get a preapproval which i did within minutes. i told him if i can leave a deposit just to show i was interested and he said just come in on Saturday. i called the next day to confirm he told me there was someone coming to check out the car... he said " i will call you back tomorrow if it doesn't sale" i was confused because i was already approved for the car and i already had my flight which i had mentioned! they end up selling the car that night... but its okay you know i just ran my credit and booked my flight ($168) which i didnt get my money back because it was less thn 24 hours... now i have less thn 30 days to find the right car THANK YOU MOE!!!

It is a very good experience buying a Honda pilot from Hammer Honda. I first contacted Jessica from online chat and she is very helpful. Then Kevin Hernandez called me about request and got the deal I can accept. The people I interacted at Hamer Honda are very nice and very helpful. There is no pressure at all. Kevin's manager is very courteous and work with me about the pricing and financing. Everything went smoothly. I definitely will visit there for my next car. Thank you very much, Jessica, Kevin and Kevin's manager.

My husband has been looking to buy a Honda Passport for the last few months. After visiting multiple Honda dealerships we thought our search would never end. We finally decided to come to Hamer Honda where Sabrina helped us. My husband and Sabrina had been talking for a few months about the Passport before visiting. Sabrina took great care of us throughout the whole process. Of course, the general manager got involved throughout the process and we were able to finally purchase our family vehicle! We worked out a great deal and the process was straight to the point. We want to thank Hamer Honda, it’s general manager, and Sabrina for finally making our dream come true! Our family now has the perfect vehicle for road trips and vacations!

I rated this Honda car dealership in Reseda as A+! Customer service was excellent. Sales associate Moe was very transparent, sincere, detailed and accurate as he completed my application and even went an extra mile to explain all the requirements for the car that I dreamed of. As well as Manager Sabrina they were both very helpful and they completed everything in a short period of time without any hassles and turned my dream car into reality. Thank you guys for such an impressive assistance! I would definitely refer you to my family and friends.

Awesome & friendly staff! Junior looked for a car that was best suited for us and him & the team got it to a reasonable affordable price for our budget. My boyfriend comes to this Honda for servicing as well and always has good things to say. Please check them out because they care & will try their best to help you out with your next future car!

Great experience with purchasing my new Honda! Ibrahim did a wonderful job with explaining the features and arranging the test drive. Uli came through with the financing. I've never purchased a car so quickly in my life! Thanks Hamer Honda!

My experience at Hamer Honda was flawless. Of course it always helps to have financing already in place :) Sales team was great. Abraham guided me through the process with ease and kept me apprised of the car I wanted to purchase through its arrival to the dealership.

I would love to review their service department that I took my CRV to, but you cannot even contact them by phone to ask the Service Department a question or schedule the work. You get put on hold for ten minutes, then you are connected to a service advisor line that then transfers you to a voice-mail box that isn't set up and dumps the call. Try again? Same exact broken record. Is business that good Hamer? Skip it, I'll find another mechanic.

Great service at this dealership. I appreciate the way they do business they have me a deal I was very happy with and didn’t waste a lot of my time. This will be my go to dealership now and I plan to buy my next car here. Special thanks to Emad for being so on top of everything to help me out

I returned the next day to the dealership after leasing my car and I was treated very poorly, given an attitude by the very guy who sold me my car. Also, as I was checking out my new vehicle and getting ready to drive off, the financing manager said out loud “must be nice to have money”. My biggest regret is leasing from them and not going to a better dealership like Galpin or Keyes. Save yourself some time and go to a different dealership.

Frank Notgi was amazing. He was a great help in making my decisions and taking the tress off. He truly shows that he cares. - Front desk management (thanks for them being so helpful and understanding as well)

Youseff was very friendly and real with me even from our phone calls. He was super helpful in person also and worked with me and his manager to get me the best deal. I had a great experience! Thanks Youseff!

Hammer Honda made us feel right at home , they offered me a good deal on my vehicle left there with the exact car i fell in love with . They have Outstanding customer service Fatemeh was our sales person we rocked !!!

They do the work, but there's always something wrong. This time they rotated my tires and now the low tire pressure is on for the last 5 days. I can't get it to reset and I'm going to have to take it back to get that looked at. I just drove over 500 miles, so there's nothing wrong with the tires.

Employees at this Honda were really nice helped me get the car I wanted and worked with me to get the best deal possible. Really recommend anyone who’s looking to buy a car to visit Hamer Honda for a really amazing experience

GET OUT. RUN AWAY FROM HERE. GET OUT OF THIS DEALERSHIP. YOU WILL BE SCAMMED OUT OF YOUR HARD EARNED MONEY DO NOT BUY ANYTHING FROM HAMER HONDA. YOU WILL BE SORRY!!!!! Only go here if you want to BE SCAMMED !! They will COOK the books, rip you off and you will BE SORRY . Get out as FAST as you can. Run run run away. DO NOT GO HERE. ANYWHERE BUT HERE .

Alex and Sabrina were extremely friendly the entire time during my buying process. They will help you get the price you want to the best of their abilities and they went above and beyond to make sure I was treated well and got a phenomenal deal. Exceptional experience and I couldn’t think of a more hospitable dealership staff. Will be coming back for as long as I get Honda’s, this dealership cares about their customers and their overall satisfaction.

Gas prices are now at $5/G, so Yesterday I started searching for the most affordable hybrid car but it needs to accommodate tall people. Then I got a call from Danya inviting me to come over and checked out the Accord 2022. I had no plans of buying a brand new car, and since I was on my way to get pizza on Reseda, I decided to go. The car is gorgeous and it will save me a ton of money. The good thing is that I don’t have to charge it. Willie was the agent. He was very kind and polite. German, who gave me an offer I can’t resist and convinced me to take it. Ellie was also thorough. They are all amazing! They asked me how I found out that they have an Accord hybrid since it only arrived 4 days ago. I said, I didn’t know. Then I just realized I was buying a 2022 model with all the blings, comfort, ride, and safety. The Lord brought me to this place because I guess it was about time to get a new car and will save some gas money. I got a very good deal from these guys!!!! I Highly recommend them!

Sales Rep Adam was great. He explained all my options clearly. No bugging while I was thinking on my options. Staff are all great, welcoming and kind. They were generous in complimentary offers for my used car purchase. Finance part was also seamless. Strongly suggest this dealer to anyone.

Sam provides the best help. No nonsense, straight to the point, had me in and out with a great deal in no time.

Worst service of my life!! WARNING DO NOT COME HERE! Go to Galpin Honda they care WAY More about their clientele. The men here are all old, forgetful and careless. These old men do not want to work. They had me waiting in the lobby for 3 hours knowing i was in the lobby and they never texted me when my car was done and it had been done for 2 hours. I came in for an appointment and was told it would only take 2 hours. I watched as they finished my car in one hour and waited patiently and watched them help everyone else besides me. They even were helping poeple who came after me before me. The worst experience of my life with them. ill never come here again. They claimed they were understaffed but they literally had enough hands to help everyone else around me. If i didnt get up and speak up about it they wouldve had me waiting for much longer. When i walked up my paper work was all done and they still had me waiting to have them pull up my car while they helped other poeple it was a terrible experience and the worse money spent on a basic oil change. literally there were men just sitting and staring at the walls when i walked in to speak up about my car. They literally did not even want to help me. A**holes! Don not pay for the package deals they have! I ordered 3 oil changes and this was my last one. FOR GOOD!

I went in looking for a pre-owned car for a reasonable price. Once we got helped we tried negotiating for the price. It was ridiculously high and we were hoping to meet in the middle. At first, we were informed they would be able to lower it a bit. After disagreeing and leaving, we decided to come back later on for the price they had negotiated for. However, a new employee helped us out and told us we were unable to lower the price than it already was. We were shocked and confused as to why the person who helped us earlier told us we could lower it. We were upset for them misleading and giving us false hope. One of the ladies was so rude and gave us attitude. When we asked to speak to a manager, they were too busy to talk with us. The customer service was extremely unhelpful and unreasonable. We’re definitely not coming back here.

Such a pleasurable experience buying a new 2022 HRV at Hamer Honda. This is the second time my family has purchased a vehicle from German and his team. Class act and honest! They say what they mean, and follow through with what they say. Gratitude for the knowledge and ease of buying a great car. 🙏🏼

This was my first time taking my car to Hamer Honda since the last dealership I went to kept damaging my car. I went for an hour change and I made an appointment so when I got there, it wasn't busy. Chris Bonilla was my tech representative and I thought his customer service was amazing. They also don't do car washes here which is great for me because I got my car cermaic coated and wash my own car to avoid swirl scratches. I got the Advantage Care package for 3 oil change, 3 tire rotation, filter change and multipoint inspection. The whole oil change took less than hour so I was glad about that. The reason I give 4 star instead of 5 is because the mechanic left some oil drips on my engine bay. They also didn't fill up my power steering fluid but they filled up my windshield wiper fluid, they didn't even mark anything on the power steering section on the multi point inspection paper.

I took my car for service there and I had to it back two more times to fix issues they created as side effect of their service. For example, they had not tight up properly the parts they opened to do the service and it was making a lot of noise.

Great place to get your car. We bought a car from them just today and they gave us a really good deal. Definitely not like the other dealerships who will steal money from you. Tony helped us and this guy was really nice and cool, easy to talk to. I recommend buying your new or used car in here they wont rip you off.

Service is awful, most of the service advisors there are terrible at understanding what problems customers have with their vehicles. I've taken my car a handful of times to get the same thing checked out but they could never seem to duplicate the issue. At this point I strongly believe they don't care for fixing my car. Which is fine, would explain why people leave to service their cars else where. Overall, disappointed with the team of service advisors.

I took my wife car shopping today and ended up at Hamer Honda. I am not very trusting of any car dealers however my experience was awesome! I was not pushed or pressured. I was only provided with the information I needed to make an educated decision. Thank you Elie Yazbek for you kind, attentive service today. You are a true knowledgeable professional! Michael Brunette

Alex and Sabrina got the job done. One of THE MOST transparent car buying experiences in my lifetime. They got us into the vehicle we wanted and at the price we wanted. We will 100% send our friends and family to Hamer Honda.

The guys at Hamer Honda are great. Always helpful and more than fair deals. Mike Reyes will move mountains to get you into the car of your dreams.

Came in to assist my Mom in getting a new car for her. Had a sales lady named Fatima, very nice woman, very friendly and helpful and also very accommodating. We ended up with a new car and my Mom was ultimately happy and the whole experience didn't take too long either so also a plus.

The process for purchasing a honda pilot was super easy and fast. All team members of Hamer Honda were friendly, knowledgeable and customer service focused. From Mike R and John in sales to Andrea in finance, the process was smooth and seamless. Totally satisfied with my experience and will definitely return to purchase my second car! A big thanks to my best friend for referring me to Mike R!

We went to Hamer, Reseda this morning to purchase the car that we leased and would like to thank Ricardo, John and Mike for doing their best to accommodate us and assuring us that we made the best decision to buy the car. They are all very professional and went their way to assist us until we leave the place.. if there is a star more than 5, my wife and I will give them 10. Thank you guys.

a total fraud, we just bought a car, my husband checked the price and told them that because they were charging certain amounts the final payment ... they money that would take them away from the total cost, it would be 5 thousand dollars, we made the deal and when we realized it they came back to load that money on the contract and we confidently signed when we reviewed the contract at the house, we realized that they had put in the money that they would eliminate, my husband gave them half the cost of the car in cash, and in the end what we owed them was what what the car cost but without the money we had given them…. they are liars and they deceive people ....the car cost was 19,000 we gave them 11,000 in cash… and we owe 20,000 to the bank??? it's a theft

I was able to get my first car because of Alex he is a very nice guy and helped me a lot. Thank you Alex!! 😁

Thanks Jacob khalil manager General he answers my email and take care and resolve personally my situation. If you want to buy a car ask for Hamill he is a honest and comprehensive guy,Thank you so much

Went to Honda to browse cars after coming from another dealer. I got great customer service and was taken care of. I definitely got the car in the color that I wanted after looking through the inventory and the lot. The whole process took about 5 hours— from browsing to driving the car out of the lot! Amazing team!

4/28/2021- The Purchase Beware of this Dealer! Upfront the service is amazing, until they get their money. Upon delivery, we found a few defects, they promised to fix if we bring it back the next day. The next day, they only fixed 1 of 2 things. The second thing is the clear strip, which they pushed so hard to sell. It was not installed properly even after the 1st fix. Only to be told that it is fine as long as it sticks in the front. Yeah, it's not going to be fine with age. It will dry up and peel. Now after calling Lory the "Product Specialist" many times and leaving voice messages. We do not hear from her at all. Now that I really think about it, she might have lied about the strip already installed and we had to pay for it. Great initial service, terrible quality control. Not sure why they would do this for one clear strip. 5/6/2021 - Update Today we bought back the car, and it was finally fixed! Finally over!

Hamer Honda is the best place to buy a car. It doesn’t feel like a car dealer, staff are friendly, knowledgeable and helpful. We are a Honda family. We have bought 3 cars in the last year: Civic, Accord Sport, end now an HR-V. Adam and Ely were wonderful! I highly recommend this place.!!!

To be honest, this is the best Honda dealership I have been. The staff members are very friendly, and they will help you to purchase a right and a affordable car. Lori helped me to purchase a right and a nice car. I highly recommend to buy a car at this dealership. You won't regret.

Great experience definitely recommend coming to hamer Honda I had a hassle free experience and the staff is friendly and enjoy what they do

From the moment we got there we treated amazing. Elie and his whole team made the process a lot smoother than what we are used to. Highly recommend. Special little shout to Fatima & Ramiro as well! Thank you for all your help!

Ricardo and all the other staff that helped us out were all so amazing! I know getting a car takes hours to finalize everything, but I hardly felt the time at all. My sister and I were taken care of as soon as we entered the door and up until we drove off with our brand new 2021 Honda HR-V Sport. I highly recommend getting your car at this dealership! You won’t be disappointed. Special shoutout to Ricardo for the top notch customer service. We will definitely recommend our family and friends to come here for their car needs!

We purchased our HR-V Sport from Hamer Honda two weeks ago. Fatemeh is the person we worked with. She was so patient with my husband and I, it took a while to make arrangements for us to purchase this vehicle. Fatemeh kept in touch with us until we were ready! She made out life so much easier when purchasing the HR-V. She got us the perfect price and the perfect model of that line of SUV's!! We are so greatful to have met her!! What a blessing!! Thank you Fatemeh!!

I wanted to switch from Lease to the owner. At first, they gave me a bill to choose which service I wanted. After checking, I realized that the prices were not fair at all and I wanted to reject them and not buy any. However, they forced me to buy an oil change service by force and ultimately immorality. It should be noted that they told me that if I did not buy, they would not do my administrative work. For example, they forced me to buy a Gap insurance for $ 990, and when I refused, I asked them to introduce me to the store manager. They were very bad. Finally the manager came; He told me: "I am right and he can not do anything and he even told me that we have electricity and labor costs here and the center does not pay us and the store has to cover its expenses in a way that I finally had to pay. " $ 500 money for no reason. For example, I had a contract, if I want to buy a car in the end, I have to pay $ 12160 to buy and settle the account up to date, but they said I have to pay $ 13,000 and even the registration fee must be paid separately, all these costs Was not in my written contract. Finally, I am very sorry to buy from them. They were very badly behaved. I felt stuck in a forest where a piece of my body was going to be uprooted at any moment !!! It's exactly like a thieves' house. They are treated very unfairly.

I was surprised on how fast this team here at Hamer Honda was able to find me a bank that what would loan me what I needed despite what I had going on. Fati was also really great when it came to answering questions & making sure to get me what was asked of her. She made it possible for me to walk out with a great deal. Definitely check out this dealership

I went into the dealership to purchase a set of floor mats and I wanted to use a 20% off coupon that they have on the website. The two employees at the parts department were very rude and not helpful. They had no idea what I was talking about when I mentioned the 20% off coupon. I showed them the coupon from their website and they insisted I had to print it out to use it. They claimed to have ordered the floormats I wanted but never took any of my information. I don't think they ordered the floor mats because they did not take my information. Stay away from the parts department go to a different dealer. Do not waste your time coming to Hamer Honda

Everyone was straight forward and willing to work with us to find the right car at the right price. Frank was really attentive and accommodating. Overall the experience was quick and easy.

They were great. Took care of my car in a timely manner.

I can't thank Hamer Honda enough, John thank you for going above and beyond on helping get my new Honda Hybrid CRV Touring AWD! I ABSOLUTELY love it! He's an employee who went above and beyond to help me find what I was looking for! They WILL work with you! Which is why I give 5 stars and I can't forget about Richardo for showing me how to use my new car and helping me move my things to my new car. Absolutely satisfied with their service! Thank you Hamer Honda for making my day! See you guys!

They work with you to get the payment you want/can afford. Frankie is the best sales guy ever! Super sweet and will let you test drive anything without seeming bothered for going back and forth for the keys. The floor manager worked with me to get me the price I wanted for the car I truly wanted. My parents are definitely going to switch their chevys for Honda’s at this location!!!

salesman Emad was terrific. He answered all my questions and was very helpful. Sabrina was very helpful. Your credit man got us out in less than 30 minutes, Dealing with Hamer was an easy experience.