Hallmark Hyundai North Steed Rd, Ridgeland

Amazing service by the folks in Hallmark Hyundai North, a few days after the Santa Cruz was in transit on the website I reached out and Mr. Chris helped me with the sale, he put me in contact with accounting immediately, I paid my deposit and I was sure that when the truck got to the dealership I knew it was mine, couple weeks later Mr. Chris called me and said she is here! I couldn't get off work before 5 and I had to drive a couple hours to get there and they all waited for us to make it there after hours, took it for a test drive while they prepared the documents, everything was done as we spoke over the phone and drove off the lot with the truck I picked just that easy, I would recommend reaching out to Chris if you are looking for a vehicle, he was awesome to deal with as well as everybody else in the dealership.

We had a great experience with Hallmark Hyundai. Chris helped us order the car and kept us informed of car’s status. The process from ordering to picking it up was easy & efficient. Best car buying experience yet!

My poor rating is based on the lack of communication from the service department. My vehicle was due a recall related repair that took over six months to complete. I understand delays due to short staffing, waiting on parts/supplies, and a backlog of vehicles needing service. But not once did someone from the dealership call me to let me know the status of my vehicle. A simple "we haven't forgotten about you" phone call would have been appreciated. When calling the service department, often the line just rings and rings and rings. Did I expect a quick turnaround when they have dozens of vehicles needing repair? No. Did I expect a call every six weeks or so to let me know where I was in the process? Yes.

I purchased my vehicle from this location in 2019. Hyundai has issued a warranty extension for door handles and I have been trying for over four months to speak with someone in service. I was able to make an appt. but when I needed to verify I could not get anyone on the phone. I even went as far as to contact the sales department and ask them to help me. I am sure they did try to help me but I was still unable to speak with anyone. I understand the new situation that we are in as it relates to employees but I wonder how they can stay open if you can't make appts with them to get your cars repaired. Imagine if they did repair it but did it incorrectly, you would be unable to contact them to let them know.

The Hyundai hallmark north is by far the best dealership I have been to since the pandemic.They have by far the largest selection of New automobiles.Make sure you ask for Yaun Nichols might misspelled his name but they will know who he is. He helped me along with Leo get in the car I wanted at the price I wanted

Fast and easy process. The entire sales and finance team are very proffesional and knowledgeable. Yuan and Robert made my purchase super easy and smooth. Will be back!

Absolutely in love with my new 2021 Hyundai Elantra! The staff were so helpful and kind, especially Donnie Morefield. 10/10 recommend these wonderful people for your next vehicle. They make the process so simple and easy!

A truly exceptional and painless purchase experience. John, Marvel, and the entire team at Wilson Premier Hyundai in Ridgeland made this as simple as could be. Buying a new or pre-owned car doesn't have to be a giant annoyance-- just go see these guys. Nothing high pressure here-- no means no at Wilson. Really a top quality team. Thanks for a great experience!

I bought my car from Kim Little and it was an excellent experience. She is very professional and will do everything she can to get you what you want.

I truly loved my experience here at Wilson Premier Hyundai! Mr. Yuan and Mr. Donnie were beyond helpful and patient. I love my Elantra and will definitely recommend this dealership to anyone looking to purchase a vehicle. I will definitely be back!

I attempted to purchase a vehicle from this dealership. Filled out the offer and financing paperwork online. It was advertised at 0% financing on Hyundai website, dealer website, and was emailed to me as an offer on the vehicle I wanted. The dealership refused to honor it-telling me the fine print said “subject to change”. The salesman, Yuan Nichols was rude. I purchased the exact same vehicle at a different dealership with the 0% the next day. Do not buy from here. Take your business elsewhere where people don’t try to take advantage of you.

If you're looking to buy a car, you've got to stop by and see my guy Gary Thomas Bradford! Awesome guy and great at his job. Gary makes the car buying experience a breeze! No hassle, No annoyance, just what YOU need! Best car buying experience I've ever had! Easy, Quick, Efficient...got to look Gary up if you're looking for a new ride!💯💯💯

Got to give a shot out to Flo! She helped me and my husband get a 2022 Kona with no hassle in July. My husband's car was hit by a careless driver, but thanks to Flo and Wilson Premier we didn't have to struggle finding a way to work. Then, she and Mr. Kelly, along with everyone else 🙄 who made a Wilson way, got my daughter and me new cars! You all are the best!!!!

Bianca and Rachael were very helpful and professional in my car purchasing process! The overall staff were friendly and down to earth, It made the whole experience very nice!!!

My wife and I had a good experience purchasing our 2021 Hyundai Palisade recently. The showroom was clean and pleasantly arranged. Our salesperson was very knowledgeable and was not pushy or aggressive at all. She did not rush us to make decisions either. After purchasing the vehicle, she took the time to hook up the Bluetooth to our cellphones and walked us through all aspects of the vehicle to familiarize us to the various features.

Was treated very poorly here, drove up 2 hours to look at a car we where planning to buy that they sent us a bid for that showed car had only 30163. We arrived and saw that the paint on bumper was coming off and ask if they would use touch up paint to fix it and they told us they could sell us some for us to do it ourselves; which to me was a very bad start , so we got in the car and cranked it and was shown that the car had 37167 more than 7000 miles on it, yuan who was the person who we where meeting said it must of been and error, but 7000 miles is a big error, on the website as well they falsely advertised the miles where 30163; which was misleading, as well as before we got there we where told they where cleaning the car, there was coffee like liquid spilled on the dash board and on passenger side car, which was very disappointing, when the sales manager was confronted we where told that he wasn’t going to sell us the car anymore because he said he wasn’t a liar, even though the cars mileage was advertised very wrong. The sad thing was we had come so far and had already had thousands ready to put down and our bank financing ready to purchase but we where treated poorly and lied to and then where told we couldn’t buy the car.

Just bought a 2021 Hyundai Palisade from Wilson Premier Hyundai. Our salesperson, Rachel, was the very best. As the car wasn't on the lot yet, she kept me informed on when it was scheduled to arrive. She was knowledgeable on all of the features of the car and helped me set it all up to my preferences when it arrived. The entire trade in/ purchase process was by far the easiest one I have ever had. Need a new car without the hassle and pushy salespeople? Go visit Rachel at Wilson Premier Hyundai on I-55 in Ridgeland.

I was treated with the utmost kindness and consideration. The guys u know who u are literally bent over backwards to get me in a 2019 Nissan Versa with. a good. monthly note. If anyone one in the vicinity of my voice. Make sure to check out these wonderful people. Come one come all to Wilson Premier Hyundai on I-55 North.💝💝💝😍😍😍💪💪💪☝☝. You guys are Heaven sent. You 🎸 .

First time purchasing a Hyundai. Yuan & Lauren went above and beyond helping me decide on my purchase! Yuan was an excellent salesman who searched for exactly what I wanted for weeks and made the entire process the easiest I’ve ever experienced. I never felt like I was pushed in any certain direction, he constantly followed up with me and was so knowledgeable with the Palisade I purchased. He spent well over an hour with me going over everything in the vehicle, setting up customization for me and answering my millions of questions. All of the staff at the dealership were the friendliest I’ve ever encountered. Very thankful to them and excited for my new vehicle!!

Service manager Jeremy Yates and the service department at Wilson Premier Hyundai really took care of my warranty issue. I am a former mechanic and it’s sometimes hard to find this type of quality service provider.

I took my daughter to Wilson Hyundai for a new car and Brandon was our sales consultant. He went above and beyond to satisfy my daughter with her new 2020 Sonata that she absolutely loves. The vehicle has so many tech and safety features that gives her a peace of mind while driving. Brandon was so awesome and now he's become part of our family and we appreciate all of his help. I would most definitely recommend Wilson Hyundai for anyone's next vehicle to purchase. They have a wonderful and customer friendly environment and made our purchase experience very pleasant. Thank you Wilson Hyundai.

Was treated very poorly here, drove up 2 hours to look at a car we where planning to buy that they sent us a bid for that showed car had only 30163. We arrived and saw that the paint on bumper was coming off and ask if they would use touch up paint to fix it and they told us they could sell us some for us to do it ourselves; which to me was a very bad start , so we got in the car and cranked it and was shown that the car had 37167 more than 7000 miles on it, yuan who was the person who we where meeting said it must of been and error, but 7000 miles is a big error, on the website as well they falsely advertised the miles where 30163; which was misleading, as well as before we got there we where told they where cleaning the car, there was coffee like liquid spilled on the dash board and on passenger side car, which was very disappointing, when the sales manager was confronted we where told that he wasn’t going to sell us the car anymore because he said he wasn’t a liar, even though the cars mileage was advertised very wrong. The sad thing was we had come so far and had already had thousands ready to put down and our bank financing ready to purchase but we where treated poorly and lied to and then where told we couldn’t buy the car.

I am being gracious as far as my experience and if you do buy a vehicle and finance it with Hyundai Finance,, good luck if you are in an accident that needs something called a letter of guarantee so your insurance you are with can pay them..took 3 months for my insurance agent and myself calling all the time, finally I had to tell them the next call would be from my attorney, costs my credit score 89 points!!!! I decided to change my rating with Wilson Premiere of Ridgeland, Ms.for the way Kim, one of the salespeople there, took what was my personal experience very,very seriously, even went to the trouble of telling the Head Manager there, Bob Morgan, who then took a special interest in what had upset me...but, just know you are in the best hands possible if in the market for a new Hyundai, whatever your choice, will have many, many to choose from and different packages of each vehicle...is simply irresistible not to check out each and every one!!! But, can't thank Kim enough..she's the very,very best of best of that industry I have ever met..and having going through the adolescent years on through the empty nest, and my self, occasionally as well , have been to many dealerships throughout the area of South Louisiana, now in Hinds and Madison - Ridgeland area..can't say enough of the good about Kim..and Bob, you will not be disappointed!!

Very friendly staff and easy to deal with.

Kim and Tom were very helpful helping me trade in my old car for a 2021 Santa Fe. The process was quick and easy. I have been pretty happy with the service I have received over the years at this location.

Gary Bradford made buying a car for us very easy!! He was great!! He was very helpful and Knowledgeable. We came, found the car we wanted and was out of there in no time!!

This was my favorite car buying experience. Rachel is incredibly knowledgeable. She made us feel welcome, and knew about every car on the lot. We had two busy children with us, who she also made feel right at home. She worked hard to find us the car we wanted at the price we had budgeted for. We’ve had our Dodge Journey for about a month now and absolutely love it. Thank you so much Rachel!

I recently purchased a Hyundai Santa Fe Sport. My salesman was Jerome Williams. I had an amazing experience. I felt a warm welcome when I entered the dealership from everyone that I came in contact with. Jerome welcomed my daughter and I into his office and was ready to find me the perfect vehicle. He listened to what I wanted, answered all of my questions, and kept me within my budget. Everything that needed to be said about my new Santa Fe Sport, Jerome covered it. My family and I are truly pleased with our new ride. Jerome, I really appreciate all of your help. I recommend you to anyone looking for a vehicle. You were great!!!!!!!!!! I am one happy and well satisfied customer. Thanks again, Patricia

Second purchase and once again I’m in love!!! Thanks so much for the wonderful team at Wilson Premier Hyundai. I couldn’t be more satisfied. My brand new 2022 Hyundai Elantra is comfortable, lots of room and awesome on gas! Thanks for the advice on my purchase Don Morefield.

This has been the most fair, flexible, and sincere dealership experience I've ever had. ASHYLYN assisted me and was a COMPLETE angel!! Please support Wilson Premier. I'm certain you will experience the same premier service as I have had! THANK YOU ASHLYN!! YOU. ARE. AMAZING.

I bought my car from Wilson Premier a few months ago and I had the best experience! I just got it serviced for the first time and they were amazing!

Had a wonderful, no pressure experience at this dealership yesterday. John was waiting for us when we pulled in and was very friendly. He answered all of our questions and was very knowledgeable. We done the paperwork and were out the door in 1.5 hours. It was a great experience! I would highly recommend this dealership and the salesman John Cuatt to anyone looking to purchase a vehicle!

Went in last week to purchase something new for myself and my wife. It had been over a decade since we've been near a car dealership. This was the first time either of us has purchased a new car so we had that whole nervous and excited roller coaster going on. Myles was really down to earth and easy to work with. As a matter of fact the whole team was. 10/10 experience and will recommend them to anyone looking to buy a vehicle.

Update: I have the right place. I think I know where I have given my business to and where. Original Review Service Center is 98% delayed whether you have an appointment or not. They have a huge turnover with service desk personnel as I have been coming here eversince they were located in Canton. Since they moved to Ridgeland, customer service has constantly and speedily been on the decline. They were going to charge me for a light bulb just to check my lights. I declined. I came for new brakes they gave me a price and put it on Themselves to charge me an extra $100+ service that I did not request. I asked to speak to the Manger who I really don't think it was the manager and he acted as if they did nothing wrong and chose not to correct the issue. They did a poor job as they left air in my brake lines causing them to slip and not operate properly. I have been there for 3 hrs only for an oil change and this was before covid. So no excuses for that. They have been terrible!!!!

DO NOT GO HERE FOR SERVICE. Pure trash. I don’t know if it was because I’m a female or because they need the money. They tell me that all these things are wrong with my car. Give me a dollar amount of parts and labor. However, they wouldn’t give me a copy of the paper that had all of the things wrong along with price. I guess they wouldn’t give it to me so I’d have to come back. I WONT EVER BE BACK THERE. I’ll take it elsewhere as needed. It’s under new management and has new staff. They are horrible. I was there two hours for an oil change and part recall. The old Wilson Premier was much better.

I had my car serviced here. my service advisor was a girl named Ashlyn Johnson. She was very polite very efficient and really pleasant to deal with along with the rest of the staff Hallmark Hyundai is the place to go to get your car repaired or just an oil change just down to earth nice folks

My check engine light came on Sunday 05/22/2022. I went to the dealership first thing Monday morning 05/23/2022 about the check engine that on recall( software upgrad knock sensor detection system) by Hyundai. The service advisor asked did I have an appointment and I stated no my check engine light is on and the brochure stated to bring the vehicle immediately. The service advisor stated that I can make an appointment but ther opening for this week and service is only done on Monday and Tuesday nothing after 12 o'clock. I stated my check engine light is on and her is the brochure. The service advisor stated to me that I don't have an recall. I explained to the lady a couple of months Hyundai sent this brochure out to customers. The service advisor stated that I can make an appointment for next Monday 05/30/2022 . I stated can not ride around with my check engine light on for a week. I also stated just make the appointment. The service advisor stated I do not know why my system want let me schedule an appointment for Monday 05/30/2022. She also stated let me ask why the system want let me schedule an appointment but I will put you down for Tuesday 05/31/2022. The service advisor stated I 2ill give you call. I called today 05/25/2022 to ask have the system let her change the appointments. Her respond was no, I have you scheduled for 05/31/2022. I stated that I was waiting on a call back. The service advisor apologize that she been so business. I stated I was waiting on your call. Very unprofessional and does not care about the Customer.

Bad experience ALL the way around from the time I purchased my car brand new. Service department, customer service, 24/7 roadside assistance, and even explaining all the perks to a younger customer. I was paying for stuff that I did not even know about. I would NOT recommend to any of my friends!!!

This was the most pleasant buying experience I’ve ever encountered! From start to finish, they were excellent! I bought my truck within an hour and a half! Tom Grant and the Sales Manager were awesome! The finance manager was also great! He explained all of my options thoroughly. They were not pushy at all! Great job Wilson Hyundai!

Service department was very unprofresonal they didnt wsnt too take my vin all to check to see if my bumper to bumper warrenty is still valid or not all they asked for was year and miles and rite away stated that the car is not under warrenty didnt want too even run the vin number on it so thats wrong dont reccommend this place as of 04/18/22 i offered to give the vin number to the service department but they stated to me that the vin number would not help then when i asked to speak to someone eles that is when they requested for the vin number then the service manager also stated that the warrenty status starts on the date the car was built which it does not it starts on the date of when the car is delivered to the coustmer when it was 100% new and is also transferable

One of the BEST car shopping experiences. I met DON MOREFIELD (Internet Sales Manager.) He's knowledgeable, has patience and gets to know the customer. I only went to look but drove off the lot in a 2022 Hyundai Tucson. I highly recommend The Wilson Premier Hyundai dealership for your next car purchase. Make sure you meet Mr. Don...

Me and my husband absolutely loved our experience buying a car here, but especially working with Kimberly Little! She made the whole process enjoyable and made sure that we felt taken care of and informed. She is just as professional as she is friendly!

Ashlynn Johnson in the service department really turned a very frustrating situation for me around. She is knowledgeable and seems to want to make sure the customer is assisted to the best of her abilities. She went above and beyond to help me with get a loaner vehicle while my car is being repaired; and I really appreciate her tact and attentiveness. The service center needs to clone her and have her and Robbie everywhere. Thank you for taking responsibility and not making the issues I am having with my car just my burden alone. Wilson Premier Hyundai is lucky to have Ashlynn and Robbie.

Just purchased a vehicle and it was delivered from the dealership to Louisiana. The vehicle arrived according to scheduled delivery time. I can’t thank Tom and Murph enough for their help and interest in helping with my purchase and financing. Thumbs up to Wilson Premier Hyundai. If you’re looking for a vehicle they are definitely worth checking out!

I took my daughter to Wilson Hyundai for a new car and Brandon was our sales consultant. He went above and beyond to satisfy my daughter with her new 2020 Sonata that she absolutely loves. The vehicle has so many tech and safety features that gives her a peace of mind while driving. Brandon was so awesome and now he's become part of our family and we appreciate all of his help. I would most definitely recommend Wilson Hyundai for anyone's next vehicle to purchase. They have a wonderful and customer friendly environment and made our purchase experience very pleasant. Thank you Wilson Hyundai.

After a terrible experience at the KIA/Hyundai dealership where I had previously purchased 3 vehicles I went to Wilson Premier Hyundai. I got great service and was treated as if they valued my business. I purchased a 2021 Sonata for a great deal and it is an awesome car!!!

Awesome crew, very helpful. My salesman Dyrell took great care of me. Shout out to him and his supervisor for getting me into my brand new ride. Definitely go see him if you want the best deal.

Very low pressure car sale experience. Sold car at sticker price instead of trying to gouge people during these low inventory times.

My purchase went smoothly and quickly! I'm enjoying my new Santa Fe. Get your next vehicle from Wilson Hyundai on Steed Road in Ridgeland, MS. Ask for Dyrell when you get there. He's the best salesman there! He'll get you into the car of your dreams!!

At Wilson Premier, salesman, Yuan Nichols greeted me at door, took down what I was looking for in a car, and five minutes later I test driving my car. I purchased a 2021 Hyundai Sonata Limited. Beautiful gray and rugged tan color on inside that is pleasant on your eyes on those long trips. With the heated seats for winter and cool for the summer am ready for any season! What I like most about the Sonata is the safety features; my blind sides are covered all around. At the red ling, I forget drive on, I get a note on my car telling me that the car in front of me has move. What! What car does that. Airbags only deploys where needed. And for that long drive, I have Bose sound to keep me grooving on the rode. This is my second Hyundai. Call me Happy!

Service Department helped make a bad situation so much better! Our Hyundai Veracruz with camper in tow broke down near Tullulah, LA. According to my phone, Jackson, MS had the closest Hyundai dealer, and Wilson Premier had good reviews. Our car and camper were towed to Wilson Sunday night, we caught a ride to Vicksburg, and Monday morning caught an Uber to Wilson Premier. Understanding that it was a Monday morning, and they were slammed, service manager Greg did his best to get me in as soon as possible. Sadly, a new fuel pump was not in stock, so our only choice was to leave the car and camper, rent a vehicle, cancel our campground reservations, find a hotel in Gulf shores, and drive the rental down. Greg fixed us up with a local rental dealer at a very good price, then he even took me personally to pick up the rental. We ended up spending at least 2 hours there in the waiting room; staff was very cordial and checked on us frequently. Even the tech took time to talk to me and listen to details of the breakdown. After leaving Gulf shores, we picked up our repaired Veracruz, hooked up the camper, and headed home with no issues. The price was a little steep, but most of that was the actual fuel pump itself. The labor cost was surprisingly low.! We may never have the chance to take our business to Wilson again, but our experience was super. They helped turn what started out as a disastrous beginning to our vacation into something much better than it could have been.

A real pleasure (no, really; NOT your usual bad car dealership experience). After getting indifferent to bad sales service elsewhere, we stopped by Wilson Hyundai 15 minutes before closing and Rachel was a pleasure. Saw 2 great vehicles, did a test drive, everything explained clearly (I’m not a mechanic), fair negotiation process, signed and out the door that night. Our new #1 car dealership!

I very much pleased with my truck. I like to thank everyone the had a part in the sale of my new truck especially the salesperson MYLES even though you are young you know your stuff. Also, i want to say thank you to the manager that got me financed. Thank you, thank you , and thank you again.

Ashlynn Johnson in the service department really turned a very frustrating situation for me around. She is knowledgeable and seems to want to make sure the customer is assisted to the best of her abilities. She went above and beyond to help me with get a loaner vehicle while my car is being repaired; and I really appreciate her tact and attentiveness. The service center needs to clone her and have her and Robbie everywhere. Thank you for taking responsibility and not making the issues I am having with my car just my burden alone. Wilson Premier Hyundai is lucky to have Ashlynn and Robbie.

After a terrible experience at the KIA/Hyundai dealership where I had previously purchased 3 vehicles I went to Wilson Premier Hyundai. I got great service and was treated as if they valued my business. I purchased a 2021 Sonata for a great deal and it is an awesome car!!!

My purchase went smoothly and quickly! I'm enjoying my new Santa Fe. Get your next vehicle from Wilson Hyundai on Steed Road in Ridgeland, MS. Ask for Dyrell when you get there. He's the best salesman there! He'll get you into the car of your dreams!!

Sales Rep. Ashlyn Johnson is great at what she does .Ms.Johnson greeted us with a smile and welcome . She was very firm and confident about the knowledge of her dealership. She has truly exemplified excellent customer service.

I purchased a white Hyundai Tucson. I never thought I would like a white vehicle. However, when I saw the one I purchased, it was literally a love at first sight moment. Corny, I know. The grill is so sharp looking. It just looks so great. I love the trim. I really liked that it wasn't chrome. This is a great vehicle. Rides so smoothly, almost feels like gliding. The gas mileage is fantastic! I absolutely love all the safety features. I have them all activated lol. My Hyundai Tucson is just incredible. This was my first time to purchase a vehicle new, and I am so very happy with my purchase. The Wilson Premier Hyundai dealership in Ridgeland, MS has an amazing staff. Warren was very helpful in helping me pick a vehicle based on my likes and dislikes. He listened to what I was looking for and recommend Hyundai Tucson. The day I purchased the vehicle, he thoroughly explained everything to me. He set up my Bluetooth to link to my car and set up my other Hyundai apps as well. I have been telling anyone who will listen how great the Tuscon is! I'd definitely recommend Hyundai to anyone. They have very high quality vehicles with great safety features and gas mileage and employees!

Rachel was amazing! So personal and informed. She took the time to show us every feature and we ended up leaving with not only a Hyundai Sonata, but also a Hyundai Palisade! We will definitely be back in the future. I recommend Rachel and Wilson Premier Hyundai to anyone needing a safe, reliable vehicle and a painless car buying experience.

My experience there in the dealership was great. My friend recommend me to them fpr my first car. 9 months later i wanted to trade in my first car for a new better car that has all the functions i wanted and more. They really help me out with paying my car and made my life a little easier. For that. I thank them for their service. I also want to thank the guy that helped me out named Warren Wells. For a better deal.

I had been looking for a Hyundai Palisade for several months. I stopped by Wilson Premier Hyundai in Ridgeland and worked with Brandon and Wesley. I wanted the 2021 Hyundai Palisade - White with beige interior. They didn't have one in stock but was able to locate the one I wanted. These guys were great to work with! Got an awesome deal and would highly recommend them.

Sales Rep. Ashlyn Johnson is great at what she does .Ms.Johnson greeted us with a smile and welcome . She was very firm and confident about the knowledge of her dealership. She has truly exemplified excellent customer service.

I very much pleased with my truck. I like to thank everyone the had a part in the sale of my new truck especially the salesperson MYLES even though you are young you know your stuff. Also, i want to say thank you to the manager that got me financed. Thank you, thank you , and thank you again.