Gulf Coast Educators Federal Credit Union - Pearland West Broadway St, Pearland

When we came in at about 4:30pm, the lady sitting at a computer in the lobby never even acknowledged us. However, Troyelle improved our experience when she came out. She welcomed us in with the highest level of customer service. She was patient, kind, and very helpful. Mr. Hedrick was also a wealth of knowledge about mortgage lending. I feel so much more informed and prepared after speaking with him. I'm really glad I happened upon friendly, knowledge staff, especially after walking in and feeling unimportant. If the officer had not spoken to us in the lobby, I may have assumed we were invisible at first.

Troyelle Calligan has been extremely patient and diligent in helping us take care of a retired veteran whose spouse retired from an ISD in Texas. She provided accurate and friendly service. I had never been to this branch before this visit. Although it wasn’t directly for me, I acted as oversight and I must say, this was by far…. The most pleasant banking experience I’ve ever had.

I setup an account with Gulf Coast as my first experience with a credit union. Why did I choose them?! Why?! It has been hell fighting to spend or receive funds with them. They block nearly all my transactions. I can’t even buy groceries. Theyre closed on the weekends which means you can’t contact them in regards to issues. Ive had to pay late fees on my rent because they have blocked my transactions several times. My credit has been impacted because of this due to the property management reporting my late payment. I’ve received my direct deposits late, when one incentive of the credit union was early direct deposit. I’ve had to call for them to release funds and verify my direct deposit with my job. I’ve missed out on business opportunities as I buy, sell, and trade merchandise online that are impossible to get and sell out in seconds but GC blocks the transactions. This credit union is getting in the way of several things and is causing a major nuisance to my life!

Amazing service! Troyelle made the process very smooth and discussed all options with me.

Pearland West good people. I love my credit union.

I've been a member just about my entire life as both my parents were career educators. I can honestly say in 30ish years of doing business gcefcu has always been available, competent and willing to assist in all financial facets of my personal and business (DBA) finances. Kelly the bank manager at the Pearland branch is exceptional and I have nothing but good things to say about Brittany Thompson in the loan department. Both of these ladies go above and beyond to help me achieve my business and financial goals. Very happy lifelong customer here!

I’ve been speaking with Ms. Brittany Thompson regarding refinancing my vehicle with the credit union, she’s been so helpful and pleasant in the process and answering any questions that I’ve had. I will most definitely continue doing business with her as well as recommending my friends and family. Thank you Brittany!

Troyelle was wonderful with setting things up for our accounts! Thanks again!

Ms. Anderson was AMAZING !! Very helpful, polite and was able to get me what I wanted in a very short time. I would recommend her to anyone needing a loan.

Filomena was perfect she helped me with my notary she helped me with my phone she just was very courteous very kind and the kind of employee that I think you need to keep thank you