Guild Mortgage - Jennifer Zherebilov Nw 23rd Pl, Portland

My husband and I just recently purchased a new home. This is our 3rd time going through Jennifer and her team (2 purchases, 1 refinance). Her team is thorough and efficient. Jen really has your best interest in mind, she's down to earth and realistic. She meets you where you're at and gives sound advice. We are now in our long term home but when we are ready for mortgage lending or refinance I wouldn't hesitate to reach out to Jen again. Thank you!

My husband and I purchased a home last month with Jen and her team. They were incredibly supportive throughout the whole process. Each step was explained as we navigated the real estate world. Jen sent personalized videos to talk about the next steps and it was so helpful for us. We hit a slight bump towards the end dealing with the closing costs. Jen and her team member Jessica suggested an option and it worked! Thank you all so much for the diligence and the support. The online portal was great. It made it very easy to submit documents needed. We would definitely recommend Jen and her team to anyone who is planning to purchase a home. :) Thanks again!

Being a mortgage lender myself, I have a pretty good idea of how the process should work. From the time applied, I was extremely impressed by the quick follow up. The process was so smooth, and we were able to close two weeks early. Anytime I asked a question the team was lightning fast to respond. Anytime I need an updated pre approval letter, the same. I would definitely work with my lenders again as well as refer.

We needed to refinance our house within a short timeframe due to a huge unexpected hospital bill. Jennifer and her team were amazing and worked so hard to make it happen. My husband and I are so grateful to them!

Really glad that Jen was able to help us refinance! She made the process so easy for us. Highly recommend her and her team. *update* a year later and I’m still happy! Just emailed Jen a question and she got back to me the same day.

Jennifer and team worked closely with us and our realtor at all hours of the day to help us successfully and efficiently purchase our first home together. More recently, her and her team made the refinancing process super smooth. We're super grateful we went with her!

This is my second house financed with Guild Mortgage, and the first one working with Jen and her team. Throughout the buying process, Jen and the team was responsive, answered all of my questions and followed through. Mike sent me the preapprove letter I needed on the weekend, gave me a very competitive interest rate to close, and later on, helped me with the recast. I will definitely recommend Jen and her team to my friends.

Jen and the team at Guild Mortgage provided excellent service throughout our purchase process. Their communication and responsiveness were exceptional - which was especially important given this crazy housing market. Qualification letters were updated and available within minutes of when we were ready to submit an offer, which was key in finally landing the right deal. It would be hard to imagine better service.

Working with Jen and her team was the absolute best! We bought our first home in December and were so thrilled with the ease that Jen and her team brought to the process. As someone who has worked in marketing and customer service I was also so impressed with her professionalism, attention to detail, care and all the personal touches she put into the mortgage process. The sweet gifts and impeccably designed service made the mortgage process worlds better than I had imagined it would be. We are a few months into our home now and love receiving the Home Bot monthly update as well as keeping up with all the amazing things Jen is continuing to do! Thank you Jen and team!

Purchasing our first home with Jen was the best decision my husband and I made! Her and her team are so knowledgeable and they explained each step of the way to us and made it easy to understand. The part that was cool to us is to see where our loan was in the process in real time, through an animated video in our email. Their customer service is top-notch! Anytime I had a question her assistant Jessica would always answer quickly. During this process they made us feel very special like we were their #1 priority. They TRULY care for you, and they care about what the best options are for you in your home buying process. I would use them again in the future. Definitely would recommend checking out Jen and her awesome team!