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Great Western Bank University Ave, Clive

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3.4
Closed
Wednesday9AM–5PM

+1 515-223-1607

https://www.greatwesternbank.com/locations/ia/clive/10101-university-ave/

10101 University Ave, Clive, IA 50325, United States

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    Great Western Bank Reviews

    S

    Soleiman Baydoun
    4

    I have recently opened an account here, the customer service within the branch was perfect, I got exceptional help from Josie. The staff over there are very friendly 5 stars. But, I am giving a 2 star rating based on the online experience and mobile app, everything seems complicated especially if I am making a transaction online it will not go through unless I call and verify with the phone banking which is closed on weekends so don't expect to buy online during weekends! I appreciate the security but there are other ways such as OTPs that can be sent to the registered mobile or email. Also the interface of the e-banking system is very outdated and not user friendly. ***** It wasn't expected to get a call, its great to see actions are being taken, as mentioned above the staff are professional and great service. I hope that they'll update the online app or system with security mechanisms such as OTPs and Authorization texts for local or international transactions rather than having to call phone banking. Editing reveiw from 2 to 4*. *******

    Response from the owner

    Hi Soleiman. Thank you for taking the time to leave us a review and provide feedback on your recent experience. We sincerely apologize for the experience you’ve had. We appreciate that you shared additional details with Alen over the phone so that we could address your concerns and gather your suggestions to improve the customer experience. Please don’t hesitate to contact us with any additional concerns.

    B

    Brandon Hillig
    1

    Went in to deposit some cash I was given for repayment of money I loaned a friend. I asked teller about options such as CD & opening additional savings I know they open new types of accounts recently and that’s great. Well I don’t know if I caught her just on a bad day or from looks of her looking at your watch the end of her shift. I been with Great western bank for nearly 10 years I’ve never had such a rude teller like I experienaced at this location. 👌🏻 Great bank just choose another location then this one.

    B

    Bre DM
    5

    Called to verify funds and the teller on the phone was courteous, prompt and efficient. Excellent customer service!

    J

    Jeff Raines
    5

    The tellers here have always been more than friendly and courteous. Put a smile on my face every day! They are efficient and have always treated my business and me very well!

    J

    Jaclyn J
    1

    This particular location used to be our favorite. Sad to say that the service has gone downhill. I also don't appreciate the drive-thru being closed a couple minutes early when all I have to do is drop off a check. It is not likely that my clock was off. Especially since the expression on the face of the person who pulled in after me was one of discust.

    H

    Hannah Coleman
    5

    Always very courteous, friendly and prompt.

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    FAQs

    • 1. How Can I Contact Great Western Bank?

      You can make them a phone call through this phone number +1 515-223-1607. Or you can enter their official website and submit the application form online.
    • 3. How to Get a Loan at Great Western Bank?

      You can enter their official website and submit the application form online. If you are looking for payday cash loans, you can visit iPaydayLoans website for more details.
    • 5. What Happens if I Fail to Repay My Loan?

      Kindly communicate with your lender if you are struggling with the monthly payments. Different lenders have different policies of overdue payment. Please always read carefully before signing the loan agreement.
    • 2. What Is the Location Of Great Western Bank? How to Get There?

      Great Western Bank is located at 10101 University Ave, Clive, IA 50325, United States. You may simply check the map and find the most convenient way to access it.
    • 4. Is Great Western Bank an Agency or a Lender?

      Great Western Bank is a Bank. To make things easier, iPaydayLoans serves to get you connected with more than 100+ lenders over the internet. You can turn to our site to secure a small personal loan with no credit check.
    • 6. Does Great Western Bank Offer Loans for People With Bad Credit?

      Yes, but if you want to get approved for a bad credit loan, we can help you out! Just turn to our online service to get a personal installment loan even with your low credit scores.