Gold Star Jewelry & Pawn St Augustine Rd, Jacksonville

Wow I wanted to sell a diamond ring with was a 2 carat and a half and diamonds and a size 10 and 1/2 in gold band. And the sales person only wanted to give me only $200. She says the manager said so low because "they have so many" ... These are the same people who have this big commercial on TV and radio saying that they offer the best prices for gold and diamonds in the city of Jacksonville. There is no way ...very disappointed very

Had very nice items neatly displayed. I honestly felt as if me and my spouse were a bother for her. She didn't talk much to us unless we asked a a question. Could have been more friendly. Did get a nice pendant and necklace though.

Amazing experience. The associate Hala was very patient with me and the many questions I had. She still was very pleasant with me during the excessive indecisiveness I displayed. In the end definitely received a great piece of jewelry for a great price. I also received a great price for the jewelry I traded in. Would definitely recommend to a loved one and/or visit again myself in the future!

Customer service great! I really like their layaway set-up (You don't lose your money) when your layaway has been cancel like most Pawn Shops, i have visit! They have beautiful jewelry at a great price. I will no longer shop at any other Pawn Shop/Store!

Wonderful selection of jewelry with friendly and helpful style who go above the extra milñ

These wonderful ladies are so awesome!!! Price was 40% off. Love that store.

The staff is honest and friendly. I had a problem with a purchase being broken. Me employee gave me my refund with no questions asked and they smile. I couldn’t imagine being treated better. I would Rather do business with this establishment over any of the others in town! Claudia and Udie obviously recognize and treat their customers in a way that is conducive to good feelings all around and continued business relationship. Excellent.

I’ve been going to Gold Star for 6 years for jewelry repair and purchases. They are absolutely top notch with customer service and fair prices. I happily drive halfway across the city to continue to visit their shop!

Amazing selection, prices, and customer service! I also enjoy being greeted by the sweetest pooch when entering the shop. I just found this gem of a place about a month ago, and have already purchased 3 items. As hard as it is to find solid gold pieces, Gold Star has them and at great prices. They also pay good money for your gold. I will definitely be going back to buy more items and highly recommend this store!

The best place to get jewelry. Love this place, the employees are always courteous and friendly.

My experience started out normal enough; I was welcomed as I came through the door,.. when I asked if I could play a guitar I was interested in they didn't hesitate,.. no time limit on my inspection of the guitar.. etc. Just a normal pawnshop visit. The visit went from normal to SPECTACULAR when the employee saw my excitement and how much I desired the guitar which I ultimately purchased. I left briefly to grab some cash to make my purchase. Let me just say that I was already very happy with the price on the instrument. I don't have much money and so when I returned I asked her what would be her best price, (just trying to knock a few bucks off). She then threw a number at me that was significantly lower than the tagged price. I believe all this was done because she genuinely wanted the customer to have a great experience.. WHICH I DID! This was my 1st purchase with this pawnshop, but I plan on making many more purchases in the future. And finally, I have pawned guitars with them many times before and It has always been very fast, courteous and professional. I truly wish there was a way to give this shop more stars!

I came in to purchase a women’s Rolex as a Christmas gift for my wife. Staff was very friendly and courteous. They are competitive with their pricing, and had a good variety of watches. I will be back to purchase another.

I love taking my jewelry here. They can always fix my stuff. Its quick. Not pricey. & their jewelry that they already have is BEAUTIFUL. All the staff is very nice as well. Def my go to!

I had to have a 22 inch gold chain clasp replaced. Gold Star was very efficient in checking in and gave me a fair price in doing the repair. I have dealt with them several times over the years and they have always provided excellent service at a fair price.