Gold Financial Services - Monica Hernandez, Loan Officer Buddy Owens Blvd, Mcallen

Ms. Monica was amazing, as a first time home buyer she helped put me at ease and explained the loan process step by step. She was always available and was able to answer all my questions confidently. She had my best interest at heart and helped me find home insurance that fit my budget she also helped me lock a great interest rate! I strongly recommend her expertise!

Sometimes buying a house can be stressful and tedious. Monica made it happen for us! She went beyond expectations and always with the best attitude. Her expertise and customer service made the difference for us! Thank you Monica, Kenneth and the whole team!!!

Horrible experience, lied about deadlines, extended the process so much, like 120 days, that the seller ended up selling to some one else. We lost money because of her and now nobody in the company wants to answer our calls. If you feel like gambling with your money then give her a call.

This is my third loan with Gold Financial Services and with Monica Hernandez. I am very pleased with Monica since she is very efficient looking for the best interest rate in the market and getting all process in a fast and very diligent manner. Thank you Monica for all of your efforts working my loan. I am very happy with my deal and of having you as my lender agent.

We financed our home with the help of Ms. Hernandez in 2015. She went above and beyond her duties to make sure we all the necessary requirements fulfilled. We were able to get our house built and moved into in 6 months time. She communicates well and is responsive to questions about the process. Very knowledgable. I highly recommend.