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Federal credit union

GenFed Financial Credit Union S 42nd St, Vernon

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4.5
Closed
Saturday9AM–12PM

+1 618-244-1077

https://www.genfed.com/

800 S 42nd St, Mt Vernon, IL 62864, United States

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    GenFed Financial Credit Union Reviews

    P

    Peggy Malott
    5

    It's been a pleasure banking with GenFed, the people are always friendly, provide excellent customer service and if there ever is a problem they will do whatever they have to to make it right.

    N

    Nessa Ness
    5

    GENFED Credit Union is more like family than a bank.Great team members!!Great service.Great Job during Covid as well!

    T

    Troy Donovan (Dqtreats)
    5

    I couldn't be more grateful to Genfed Credit Union. We had a little confusing and more money came out than we had in our account. We didn't know at the time and when we checked our account, we were -$500. A bill came out unexpectedly which threw us into a negative balance and then we had an overdraft fee for every transaction afterwards. On top of that, Hannah's debit card was hijacked and used in Indiana. Today we got the money stolen from us. I was also able to email someone from Genfed and I told them what happened, and they decided in just an hour after emailing them to refund us all of our money. In total, we had 9 overdraft fees at $30/fee, and $130 stolen from us. If you ever think about going to any bank/credit union, check out Genfed. Thank you so much!

    M

    Mr Fix it
    1

    I have not been able to use my debit card since yesterday. Cardholder services blames gen fed and gen fed blames cardholder services. They both assure me everything is good and I can use my card but when I do it says contact my financial institution. They say my only option is contacting member services which don't return calls and gen fed employees at mt vernon location refuse to give me corporate number to resolve. I'll be going to us bank to resolve the issue gen fed is not capable of resolving issues in it's flawed system with no customer support , enjoy!!! You have been warned. This is actually a real review.

    D

    Diane H
    5

    Great service in Mt. Vernon since 1997...highly recommend!

    S

    Steven Tapp
    5

    Never going to any other brick and mortar bank again. These people are the best!

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    FAQs

    • 1. How Can I Locate GenFed Financial Credit Union?

      You can contact GenFed Financial Credit Union via +1 618-244-1077. You can use our online platform to get instant loan quotes as well.
    • 3. How Can I Get A Loan At GenFed Financial Credit Union?

      You can submit your information on their website. If you need further assistance, you can always visit our online loan platform and choose between various loan options to get a payday loan.
    • 5. What Will Happen If I Can't Pay Back My Loan?

      Please contact your lender if you have trouble performing repayments. Your lender may change your repayment due dates for you to cope with your current repayment ability. If you default on your title loans online, you may lose the ownership of your car.
    • 2. Where Can I Find GenFed Financial Credit Union?

      GenFed Financial Credit Union is located at 800 S 42nd St, Mt Vernon, IL 62864, United States. You can look for their store address on the map software and visit them in no time.
    • 4. Is GenFed Financial Credit Union An Agency Or A Lender?

      GenFed Financial Credit Union is a Federal credit union that accepts all kinds of loan requests. You can click here to get various loan services including online installment loans. In addition, iPaydayLoans, as an online loan broker, can connect you with our online partner lenders to get loan offers with competitive rates and terms.
    • 6. Can I Get Loans With Unpleasant Credit Background from GenFed Financial Credit Union?

      Yes, it is possible to get loans with a low credit score such as personal loans online from them. You can contact the loan service providers for detailed information regarding loan requirements. You can also click here to get instant loan quotes with bad credit-friendly requirements.