Gems N' Loans - Temecula Old Town Front St, Temecula

Always have good experiences with this pawn shop. Gem and loan’s definitely is the only shop I go to… today with exceptionally pleasant… Felicia helped me out and for being new she definitely seems like she’s at the right place. She was very nice and wasn’t afraid to ask the manager for assistance, therefor making sure that I was pleased and my needs were met. They definitely make sure to keep it real with they’re customers and I’ve never had a bad experience, they’ll even work with you on your loans and whatnot as long as you’re communicating with them and making sure you keep to your word. They’ve given me up to a week or more longer on paying a loan off so I don’t lose the item which goes a long way in my eyes. Thanks again gem and loans for making sure to take care of me when I’m struggling or in times of need!! Thanks again Felicia as well as the manager today for helping me out today!!! Keep my laptop safe lol . (Which they always do)

I’ve had two experiences and both were exceptional. Each step of the selling process was explained clearly during both of my transactions. I felt the prices were fair and in line with market values. The staff was professional and courteous. Laura was a delight to work with and is a definite asset to this company. Keep up the good work. I would highly recommend.

Great environment. Staff is friendly and very attentive, knowledgeable about their prices. I met an employee here today she listened to me and was very genuine. If you are ever in need of some help this is the pawnshop. Thank you for the help. I’ll be coming back here again

I was helped by Laura Tovar and she was such a sweetheart and helped me with all my needs. It’s always a pleaser speaking and working with her. She gave me the price I wanted in my items and made my visit so easy and pleasant. Thank you Laura

Came in to sell a camera and it was a very smooth process. Adriana was super helpful and professional. I would definitely come back again if needed.

Walked in..I didn’t know this place was here..Looking for Mother’s Day gifts for wife and mom..Never expected all the fancy jewelry and sales..Crazy… I bought bracelets chains and rings ..For a killer steal..Kenya helped me and extremely aware of her jewelry..My real genuine experience with her made my day..I was struggling hard for Mother’s Day gift’s..Kenya extremely extremely greatful for all your help..Tons of nice jewelry and on sale..Check it out…

Angel by far was one of the best ppl I’ve dealt with at this location & I have to say from the customer service to the courtesy of the conversations are just top of the line. I will definitely recommend this place to everyone who is curious and want to stop by

I was absolutely impressed with the staff. They really went out of their way to at least get me 40$ in my pocket. Thank you Felicia for helping with the check out. Awesome job thank you.

Friendly and great service. Couldn’t be happier with my purchase. Lloyd Lopez helped me out. He was easy to talk to. Also super friendly and patient. Made us feel welcomed in the pawn shop. We will be returning for future purchases.

I have been to the Temecula branch many times, all the way back to 2012. Not once have I left there disappointed, whether I’m buying or pawning. The entire staff is friendly and helpful. It doesn’t matter which specific employee you encounter. 5 stars, two thumbs up.

In and Out with Cash in hand.. This Shop is Very Neat and welcoming. They truly gave me What I had went for. Even the Shop Gaurd gave me a Hello with a smile. Felishia (the Lady)was very patient with me. Her helpful and no judgment Character really lowered my stress level.. My multiple requests/questions were answered for me in a snap and with a genuine smile. She even asked for a second set of professional eyes, to ensure both her and I would part with the certainty that we had made the right decision. I would refer this Shop to anyone in or out of town.

I called for a quote on a few electronic items (including a brand new 75' LG tv and tablet) that I wanted to pawn. The lady gave me unfair and unreasonable prices, not even worth taking my time to pawn.

Everyone is so kind an pleasant. I enjoy every time I go in Tina is so friendly! I highly recommend Pawn Lubbock for guns, jewelry an tools an a great atmosphere!!!!!!!

Angel helped me out and he was very kind, respectful, fair, professional and more than helpful. The experience I had here was extremely positive and I recommend anyone and everyone to stop by here!

Laura was awesome, the whole crew here is very friendly and try to work with you! Highly recommend!

Felicia n management were very helpful and understanding. Showed me respect for my jewelry. They both did a great job