Gallagher Bassett Services Brandywine Rd, Atlanta

This place is ridiculous after spending a week trying to get a hold of a lady named Kayla Klenke to record the accident report and speaking to her partner Rebecca Hanson and she was supposed to tell Kayla when my fiancee could talk since he was at work and ensuring me she would answer she didn't and he got her voicemail. Then she tells my fiancee on Wednesday to get a quote and she wants to call back today and tell me that after doing the investigation on it that because there is not negligence on the driver and because the waste management truck wasn't loaded then they can't support the claim. Well first of all the driver knew he had done something because he slowed down when my fiancee come up beside him. He cracked my windshield and he knew it. the lady was rude. yall are a awful place of business i hope no one ever has to do with this place..

Susan Grisby is a horrible manager, she doesn't follow up with clients to receive payments due to client, Melody J. never answers her phone & never return phone calls, Mary Richardson who is the boss in charge of everyone never answers the phone. The receptionist lies about relaying messages. This is the worst company in the world. They don't even deserve a 1 star, I wish I could give zero stars. 😡😡😡😡😡😡😡😡

Terrible service. Even the operator is out of office and have to leave the message for operator then wait for call back. Not something desirable.......

This company is one of the worst companies I have ever seen. I hit my head at work january 30th and it's now April 7th and I still haven't gotten paid. You can't ever get in touch with anyone. They never call back when they say they will. They dont ever do what they say they are going to and if they do they mess it up. This entire company needs to be shut down.

Beyond ignorant and stupid company. Called to request a whistle blower number to report fraudulent medical claims billing to their company. Spoke with three operators who had no idea what I was talking about and had no idea how to handle the calls. Nothing on the website to report workers' comp fraud billing. I guess they have money to burn.

Im so over this at this point. I don’t even know what to say