Full Service Mortgage Group, LLC B Murfreesboro Rd, Franklin

We used Paul when moving to TN from out of state. He was responsive to my questions whether by phone or email. He made getting the experience of getting our mortgage as seamless and easy as possible. So much so that we will be using him for our refinance as well.

Paul has been wonderful to work with. I've used him more than once and he has always been extremely responsive. He's always willing to explain things in great detail so I've never felt lost in the process.

We have used Paul on home purchases and refinances over the years and he has been great to work with! He is always quick to respond and knowledgeable.

I worked with Paul on a refinance. I cannot stress enough how amazing the process went. Aside from the interest rate being several basis points lower than 3 other lenders I priced out, the process was the smoothest transaction I've ever experienced. Everything was done virtually or remotely. I uploaded the documents needed, usually by just taking a photo of them with my phone. I think from beginning to end, the process took a little over 2 weeks (and that's during these crazy COVID time). He quickly answered all of my questions, sent my links to more info via email, and the portal that I use now for my loan is 100x better than my prior lendor's. He saved me so much money and I immediately applied the savings from not having 2-3 months payments to the Principal by a click of a button. No phone calls or emails needed. It's so easy. I've already sent 3 friends of mine to Paul to use his services and I still can't get over just how easy the process was. Kudos to Paul Pratt III for being such a great help. If you haven't refinanced yet, you need to. It's a no brainer and working with Paul will get you the best rate and speed to savings possible.

Paul was totally unprofessional. His clients depended on him to get them in a house. After almost FOUR MONTHS of being under contract, his clients were no longer able to work with paul. He couldnt communicate well enough to do his job.

Responsive to requests even on weekends.