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Credit union

Freedom Credit Union Memorial Dr, Chicopee

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3.1
Closed
Wednesday9AM–4PM

+1 413-532-5085

http://www.freedom.coop/

1976 Memorial Dr, Chicopee, MA 01020, United States

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    Freedom Credit Union Reviews

    b

    brenda illig
    1

    God I hate this bank. You could have at least more than two people working in there when you sit in line for the drive-thru for a half an hour it's no better if you go in.

    Response from the owner

    Hello Brenda. We apologize for the long wait times. Unfortunately, we continue to have staffing issues due to the pandemic and are doing the best we can to continue to serve our members without having to close branches. We encourage our members to take advantage of our online and mobile banking services.

    S

    Sabrina Maslak
    5

    I love Freedom Credit Union and have been doing all of my business with them for over 20 years. The staff is always kind and courteous and they have always gone out of their way to help me. I would highly recommend them to anyone looking for a great bank .

    D

    Daily Civic SI
    1

    The drive thru takes forever,over 10mins per car its ridiculous,chicopee branch

    Response from the owner

    Hello. We apologize that transactions are taking a long time at this branch. Because our lobbies remain closed through this pandemic, ALL transactions and other account services are being conducted at the drive ups, which may mean longer wait times. When we see a line forming, we do ask a member get out of line and come back around if their transaction is a lengthy one. We appreciate your patience as we work through a plan to reopen our lobbies.

    W

    William Soto
    5

    This is a bank where they speak your language and treat you with courtesy .Great people !!

    G

    Garnett Harrison
    5

    Wonderful customer service. A great credit union

    Response from the owner

    Thank you for your kind words! We appreciate your membership.

    K

    Kelly Ann
    1

    I've been to several different freedom credit unions in the area and this one is terrible. The woman working the drive thru is not only rude and lacks customer service skills but it takes her at the least 15-20 minutes to take care of ONE car. I understand that covid is changing everything and the lobby not being open may cause a disruption in service but I've had no trouble at the Ludlow or Springfield one. It has nothing to do with covid, but has everything to do with the person they have running the drive thru. She is not efficient and takes her time and leaves people waiting. I was hoping when I went today my experience would be different but it was the same woman and same experience. It took her 20 minutes just to deposit my paycheck when it only takes 5 minutes at the most at the ludlow and Springfield one. I highly recommend driving the extra few minutes to a different location for a better experience and better customer service!

    Response from the owner

    Hi Kelly Ann. We apologize for the length of time it took to process your transaction and will certainly work with our employees to see if efficiencies need to be improved. While our lobbies are back open for limited hours and for more complex transactions, many of our members still feel more comfortable using our drive up and some may have time consuming transactions. We would welcome the opportunity to speak with you directly about your specific experience. Please reach out to the Chicopee Branch Manager by calling 532-5085.

    R

    Robbie Thompson
    1

    Great bank as long as you avoid the Chicopee branch...useless

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    FAQs

    • 1. What Is the Contact Information of Freedom Credit Union?

      You can contact Freedom Credit Union via +1 413-532-5085. You can fill in our easy-to-use online form to get instant loan quotes as well.

    • 3. How Can I Obtain A Loan At Freedom Credit Union?

      You can submit your information on their website. If you need other financial support, you can always visit iPaydayLoans and explore more options to obtain payday loans.

    • 5. What Will Happen If I Am Not Able To Repay My Loan?

      You should discuss the issue with your lender if you have issue paying your loans. Your lender may adjust the repayment due dates for you to cope with your current financial status. If you default on your title loans online, you may no longer possess your vehicle any more.

    • 2. What Is the Location Information of Freedom Credit Union?

      Freedom Credit Union is located at 1976 Memorial Dr, Chicopee, MA 01020, United States. You can search the address on the map software and get the support you need from them without any hassles.

    • 4. Is Freedom Credit Union An Agency Or A Lender?

      Freedom Credit Union is a Credit union that accepts all kinds of loan requests. You can visit our online platform to get various loan services including installment loans online. In addition, iPaydayLoans, as an online loan broker, can link our customers with our online partner lenders to get dependable loan services.

    • 6. Can I Get Loans With Unpleasant Credit Background from Freedom Credit Union?

      Yes, it is possible to get loans with a low credit score such as online personal loan services from them. You can contact the loan service providers for detailed information regarding loan requirements. You can also visit our online platform to get instant loan offers with bad to no credit.