Fox Communities Credit Union Redbird Cir, De Pere
+1 920-490-2900
http://www.foxcu.org/
515 Redbird Cir, De Pere, WI 54115, United States
Fox Communities Credit Union Reviews
S
The tellers are very nice! But we have gone in TWICE for a preapproval and was told by Dale he wouldn’t even send it to underwriting without more money down and suggested we stop going to Starbucks and shopping. The second time, he didn’t even ask our names, he just said no it wouldn’t be enough because they had changed the down payment rules 2 days ago. We went to a completely different credit union and we close on our new house in 3 weeks. Lost our business, which is sad as we have a few accounts with them.
Samantha, we’re very sorry to hear about your experience in trying to secure a mortgage preapproval with us. We thank you for your feedback, as we take these concerns very seriously.
P
Money Put in unknown persons account, receipt said I received cash back of $1000 In two different instances. Now I need to cancel a check that was lost in the mail and can't cause they won't answer the phone. I've been calling all day. So disappointed in their service!
D
Why are they not open on weekends? Makes no sense to me. It's the only time i have off of work to go to the bank.
Davey, we do have Saturday hours at most of our branches from 9 AM to Noon (https://foxcu.org/locations/). There are also other ways to access your accounts, including online banking, (how you can also deposit your checks), and 24 Hour Electronic Teller (https://foxcu.org/services/24-hour-electronic-teller/) We appreciate your feedback, Davey.
D
Great, friendly staff! Always very helpful.
E
I was really disappointed in my recent experience with FOX, I had a credit card payment come through my savings acct, and though I didn't have enough in my savings acct, I had overdraft protection and plenty of cash in my other other accts at Fox. When I looked at my acct, I had 6 $26 overdraft charges, when I called, the teller was helpful and nice enough but I was told that my checking was linked to my savings but not any other acct, and she would help me out by removing 4 of the overdraft charges, I have paid for overdraft protection forever and never using it caused me to think if I had to it would be there for me. It's a small thing but I went to fox because I thought I would receive better customer service then at a big bank, this situation is is causing me to to change my opinion and search for another bank. I can't recommend that they will treat customers fairly.
Thank you EJ, for taking the time to leave us your honest feedback. We're so sorry you were left feeling unsatisfied with our service. I want you to know that you are not charged any type of recurring fee for your overdraft protection, you only pay if you use it (which is the $26 fee you saw). Also, overdraft protection means that your account is "protected" by us, meaning you will overdraft instead of your check or debit card transaction bouncing and you receiving a bounced check fee or getting a decline message at the register. I'm terribly sorry that we didn't communicate that to you when you opened your account or in your most recent interaction with us. We should always make sure that you have all of the facts when it comes to your accounts and your money at Fox. Please feel free to give us a call or send us an email at [email protected] if you would like to discuss this in further detail. We are glad to answer any questions you might still have or to learn more about how we might improve our service to you in the future. Thank you again.
S
Credit unions are way better than banks any day, and the clerks here are all very helpful and friendly.
Hi Sigourney, We're glad to see that you find our front line staff helpful and friendly and thank you for the four star review. Please let us know what we can do to earn that fifth star. Thank you!
r
In my opinion this is the best of the Fox community sites. Great and courteous service.
Thank you for the nice review, Russ!
Nearby Loan Stores in De Pere
- Payday Loans
- Personal Loans
- Title Loans
FAQs
1. How Can I Get a Connection With Fox Communities Credit Union?
You can make them a phone call through this phone number +1 920-490-2900. Or you can go to their website and fill out the loan form online.3. How Can I Apply for Loans at Fox Communities Credit Union?
You can go to their website and fill out the loan form online. If you are looking for payday advance loans, you can come to our website for more details.5. What Should I Do if I Fail to Pay Off My Loan?
Kindly communicate with your lender if you are likely to fall behind on the monthly payments. Different lenders have different standards to deferred payment. Please always read carefully before signing the loan agreement.
2. Where Is Fox Communities Credit Union? How Can I Find It?
Fox Communities Credit Union is located at 515 Redbird Cir, De Pere, WI 54115, United States. Please carefully check the map and locate the fastest way to access it.4. Is Fox Communities Credit Union an Agency or a Lender?
Fox Communities Credit Union is a Credit union. To make things easier, iPaydayLoans serves to get you connected with a large pool of honest lenders over the internet. You can check out our platform to secure a personal loan online with no credit check.6. Does Fox Communities Credit Union Offer Loans With Bad Credit?
Yes, but if you want to get approved for a bad credit loan, iPaydayLoans is here to help! Just turn to our online service to get a personal installment loan even with your low credit scores.