Fontana Jewelry & Loan Sierra Ave, Fontana

Purchased a firearm here. My favorite at a great price. Tools, gold, all kinds of arid. Great service.

Yeah I had a to get surgery and I work two jobs and fulltime college student, and had to get a loan and had barely got back to work. So I thought I had time to get my 1 ct. Diamond ring back in 2 payments but apparently that's not what they do there they want all the loan paid in full I think since this is my neighborhood business that I would keep my business in town but now I see I might had made a rash decision and may not be getting my wedding ring back but I am recoverd from my surgery I guess local businesses don't always think about who they might be serving. Will be in touch Gente 💯

They have been provided with a police report, pictures, and serial number when this store posted my stolen bicycle on Offer-up and yet they refuse to discuss the return of my bike. They aren't even helpful with the police involved. While I regret that they'll lose whatever they paid for the bike, they know it's stolen (they even asked us if we were there to buy our bike back) with all the evidence, they will be selling known stolen goods if they sell it. Regardless, common courtesy would seem appropriate since we are not the ones who sold them stolen goods. We simply want to work with them and the police to get the bike back.

I have been a customer for more than 5 years. They have great customer service. I've been there quite a few times. I love their days and hours. I'm in and out quickly. Their always friendly and the best thing about them is they take good care of my property. Just remember that you sign that paper with the due date for a reason. If you can't pick up your property for whatever reason, you have more than enough time to go renew your loan. Its only a few dollars. Thanks for your great service Fontana Jewelry and Loan!

I pawn 3 tools..... milwaukee m18 rear handle cercular saw... Milwaukee m18 nail gun 30deg 16g nail.... Milwaukee m18 bandsaw the largest...all are battery cordless...3 batteries 2 12.0. 1 5.0 and fast charger. The person behind counter refuse to state in detail of tools on the paper work handed to me. So I took pictures as an insurance then screen shot them. I'm going to send them. Very unprofessional and rude. I have top of the line and take pride in my tools. It felt like I was being set up.

The associates have rude customer service and are not in sync with there upgrade policy which can be very frustrating the best stores I’ve been to has be Yucaipa and San Bernardino Location this one I would avoid at all cost. 😟

If I could give less then 1 star I would. Crazy how good businesses went out of business yet places like this are still here. Stop giving your stuff to this place. They are a joke!

We have been coming here for years. Always a good deal, always friendly. I have bought 3 laptops and sll with windows 10 installed for free. They do layaway, so I always know i can get what i need without huge cost. The jewler has sized several rings for us, and does reshaping if your rings are bent, for less than $20. I will continues to come here. I think they're great!

I went in a few months ago to get my ring fixed. I explained that the band broke and I just needed it to be put back together. They only charged me $9. I thought I got a good deal... until it broke not even a week later. I got the ring back with a thinner band than when I gave it to them. Then I went in about a month ago to sell my gently used Epiphone DR-100 EB, a soft shell RoadRunner guitar case, a used capo, and a new package of D'Addario Phosphor Bronze EJ26 .011-.052 Acoustic Strings. I asked for $160 for everything (which was a steal for them because I know full and well you can buy this model of Epiphone off eBay for $160 alone). The man had the audacity to say he'd take the guitar for $60. I asked if he was just taking my guitar or if he was offering $60 for everything. He said he was taking everything: the capo, the unopened case of strings, the guitar, and the case. He wanted to pay me $60 for my guitar and wanted me to include everything mentioned. My husband and I stood there, baffled. I asked why he valued everything at such a low price. He explained as follows: "Well, these (guitars) sell used for $160, so I need to buy it off of you for $60, so... as for the case, it isn't worth alot and I don't need strings, I have enough here. And the capo... it's used, so nobody wants it..." You're telling me you want my guitar for less than 50% of what it's valued at, that nobody wants the rest of my stuff, but you still want to take it from me? Yeah, no. We promptly left and went to Guitar Center. They told me I was totally being scammed. I'm furious.

Very rude employees one sent my daughter home crying no joke. DONT WASTE UR TIME. Paid 2,000 on a speaker I wanted to pawn the only gave me 200. All bc he did not know what the worth. NOT WORTH IT !!!!!

Took something worth 400 dollars to borrow money as collateral and the max amount I could borrow was 30 dollars... Also my wife previously took her grandmother's Gold earrings Worth 800 dollars and the clerk who took it came back and she confronted him and he denied He took anything,. We dont wear jewelry this was an experience when we were around 16 She had a necessity with her mom and they stole their only hope In financial Struggle.